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Read what people are saying
about Precision Garage Door

Precision Garage Door of Rochester
has received 1498 reviews, averaging 4.96 Stars:
Review:

Door spring broke on a Saturday with our vehicle in the garage. Precision experience was professional from the initial phone call right through the service call. Would definitely recommend them!!!!!!
Nancy
Drew Stewart Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

awesome service-within 30 min of call-Ron was the owner and was great-very fair pricing for emergency service
Steve Rose
Ron Kull Service Provided:
Garage Door Repair
Other Staff:
Review:

Excellent service
Pravin Patel
Mark Sherman Service Provided:
Install Garage Doors
Product:
Cables
Residential Technician:
Review:

Really friendly tech, was early both times, came back out to help when the new opener wasn't working for no charge. No complaints and very happy with service.
Kyle Trenshaw
Dave Ackley Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Residential Technician:
Review:

OMG, called at 2 pm, tech was here by 3, job finished by 4. unbelievable service, above and beyond my expectations. I saw the billboard on the way home from work and gave them a call, so glad I did. New garage opener with all the updates that I needed, my wife and I can not express how pleased we are with everything!!
Warren Brant
Dave Ackley Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Residential Technician:
Review:

This was a no brainer. Honesty, integrity. Best door company in the area.
Al Burke
Ron Kull Service Provided:
Install Garage Doors
Product:
Garage Doors
Other Staff:
Review:

It was a pleasure doing business with Precision! Setting up the appointment was easy. Our technician was prompt and did a great job fixing our garage door. I will definitely call them again if I need work do on my garage door. I will also recommend Precision to anyone I know who needs garage door service!
Benjamin Barrow
Dave Ackley Service Provided:
Garage Door Repair
Residential Technician:
Review:

Great Service! Came out on a Saturday afternoon. Highly recommend.
Michael Perlson
Ron Kull Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Other Staff:
Review:

Felix, did a great job on installing new garage opener. Very professional, knowledgeable and helpful. 5 star rating
Mario Lariccia
Felix Coriano Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Residential Technician:
Review:

They were quick to my house, efficient, polite and reasonable! All was terrific!
Kim Agar
Felix Coriano Service Provided:
Garage Door Opener Install
Product:
Opener
Residential Technician:
Review:

We were extremely satisfied with the service. Ron himself came out and notified us that the broken spring should have been replaced at the last service call. He replaced it promptly and waived the charge, We will always call Precision for any future service or new purchase needs. Their service is outstanding.
Terry Renner
Ron Kull Service Provided:
Broken Garage Door Spring Repair
Other Staff:
Review:

Excellent service from the entire team. They were very patient in my decision process and the professionalism from those in the office, sales, and installation was top notch. 10 out of 10 service. Thank you. The for looks amazing!
Tracy Saville
Drew Stewart Service Provided:
Install Garage Doors
Product:
Garage Doors
Residential Technician:
Review:

Ron originally installed our new garage door about 5 years ago. We were very happy with Precision then. July 3rd around 7PM we were sitting in the backyard enjoying the evening when we heard a thud come from the garage. Upon inspection, we found one side of the garage door was off the ground and the other side touching the ground. Unable to make it open, we called the 24 hour emergency line. Our car was stuck in the garage. We were told that someone would be out between 8AM and 10AM on July 4th. At 8:10 Ron arrived, I could literally hear him singing as he walked up to the house. Ron reported that the cables were were rusted and busted and needed to be replaced. The work was done in less than 20 minutes. He stopped to chat and asked for our email, we assumed that he would send us the bill. He stated that he was giving us a holiday discount, and we thought he was joking, expecting to get hit with an extra charge. When the bill arrived it was discounted by 100%!!! Now there's a guy who knows how to take care of his customers!!! Amazed and grateful that we even got service on July 4th and with a "holiday discount" to boot. Ron has earned our loyalty for life.
Jeff Goppert and Doris Green, Pittsford, NY
Ron Kull Service Provided:
Garage Door Repair
Other Staff:
Review:

Mark and Eric were prompt, efficient, courteous and professional. What more could you ask for? I am a very satisfied customer. I'd be pleased to recommend these guys to anyone. John
John Garrett
Mark Sherman Service Provided:
Install Garage Doors
Residential Technician:
Review:

We chose Precision Door Service to repair / replace garage door because we have been pleased with the service done by Precision personnel in the past. We would rate Dave Ackley's work as 5 stars because of his commitment to doing quality work and his professionalism.
Howard Sammann
Dave Ackley Service Provided:
Install Garage Doors
Product:
Garage Doors
Residential Technician:
Review:

I highly recommend Precision Door for any garage door repairs and/or installations. The seal on our garage door came completely off. When I chatted online with them, they were excellent. When Drew, our tech, came out, he had all of the information he needed within 15 minutes. Gave us a quote, went to get the parts, and was done within an hour of his second visit. I will refer them to all my friends!
Carol Zimmerman
Drew Stewart Service Provided:
Garage Door Repair
Residential Technician:
Review:

Had a new garage door installed. Very pleased with the service and the craftsmanship of mark, the technician that did the install.
Matt
Mark Sherman Service Provided:
Install Garage Doors
Product:
Garage Doors
Residential Technician:
Review:

Mark S quickly diagnosed and carefully explained the problem, options for repair, and expectations. Quickly repaired for what we thought was a reasonable price, but since we only use Precision, we didn't even consider another quotation.
Edward Lewis
Mark Sherman Service Provided:
Garage Door Repair
Product:
Springs
Residential Technician:
Review:

Promt courteus service
Bogdan Mscichowski
Felix Coriano Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

Mark Sherman did a great job installing a new Garage door and replacing a bad panel on an old one
Peter Jones
Mark Sherman Service Provided:
Install Garage Doors
Product:
Garage Doors
Residential Technician:
Review:

Eric came to our house at the correct time, diagnosed our issues and clearly told us what needed to be done. After agreeing to the work, he went above and beyond what he had committed to do. Highly recommend! Thank you Eric!
Cheryl Hornig
Eric Johnsen Service Provided:
Garage Door Repair
Product:
Rollers
Residential Technician:
Review:

Exceptionally good service, at a good price! Thanks to Ron for moving us up on his schedule when he had a cancellation. Highly recommended.
R.K.
Ron Kull Service Provided:
Broken Garage Door Spring Repair
Other Staff:
Review:

Just as we were wrapping up our Sunday evening, I went to put the garage door down, went in the house, and we all heard an enormous, scary, CRUNCH: the door had come off the tracks and was hanging precariously. We didn't want to leave it that way all night, and called Precision to see if they could come out. Not only were they there within the hour, but explained what the issues were and helped us to understand that we'd be needing to replace the door within the year--and we could definitely see why. Great service, reasonable price, and friendly!
Monica Gebell
Dave Ackley Service Provided:
Garage Door Repair
Residential Technician:
Review:

The Tec who responded to our call came to our house promptly at the beginning of our service call window. The Tec was friendly and quickly fixed our issue with the sensor.
Jason Baldwin
Mark Sherman Service Provided:
Garage Door Opener Repair
Residential Technician:
Review:

Excellent, professional and fast service!
Marcia Fries
Eric Johnsen Service Provided:
Garage Door Repair
Product:
Springs
Residential Technician:
Review:

Ron, I was impressed from the start. You personally came out to give me an estimate and took the time to get to know me a little bit. When the first tech came out to replace the barn door, he called ahead of time and arrive to the minute of the appointment. He was professional, friendly, and knowledgeable. He did a fantastic job! Then a month later we had our house garage doors replaced and this tech also called ahead of time to say he was on his way and arrived exactly at the scheduled time. He also was very professional, personable and knowledgeable. He did a fantastic job, cleaned up and left within 3 hours start to finish on two garage doors. I am VERY impressed and would recommend your business to anyone. Excellent Service from start to finish!!! p.s. your assistants who take phone calls were all very nice!
Ann Roller
Drew Stewart Service Provided:
Install Garage Doors
Product:
Garage Doors
Residential Technician:
Review:

Prompt service both in first estimate, replies, and in actual installation--all very professional.
Susan & doug Angevine
Drew Stewart Service Provided:
Install Garage Doors
Product:
Garage Doors
Residential Technician:
Review:

These guys are awesome. Honest, reliable and great service.
James Cronkwright
Ron Kull Service Provided:
Garage Door Repair
Product:
Rollers
Other Staff:
Review:

5 Star Service! Thanks So Much Ron!
Ron Sawtelle
Ron Kull Service Provided:
Garage Door Opener Repair
Other Staff:
Review:

Went right to the problem and fixed it with an adjustment. He also made it so the problem could not recur, and made sure everything else was operating properly. I feel like I got a bargain.
Robert Murray
Felix Coriano Service Provided:
Garage Door Repair
Residential Technician:
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