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This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.
At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.
This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.
This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
E-mailsubmission
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My garage door stopped working today. What a day for it to conk out. Christmas Eve day. I called several Garage Door companies and all were closed because of the coming Christmas holiday.
Fortunately I had a positive response from “Precision Door Service” and Ron showed up earlier that he was scheduled for. He pinpointed my problem, repaired it quickly, and even did a few extra
things the garage door needed. The price was more than fair. There will be no other garage door service for me. Thank you Ron for everything. You were a pleasure, especially since you went the
extra mile on Christmas eve.
Fortunately I had a positive response from “Precision Door Service” and Ron showed up earlier that he was scheduled for. He pinpointed my problem, repaired it quickly, and even did a few extra
things the garage door needed. The price was more than fair. There will be no other garage door service for me. Thank you Ron for everything. You were a pleasure, especially since you went the
extra mile on Christmas eve.
–
H. Shulman
