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This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.
This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.
This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.
This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
Onlinesubmission
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Outstanding service!
The spring on my garage door broke. Mark came to the house on time, and explained to me the type of door I had, in addition to the spring, Mark did a thorough evaluation check of the doors other components (cables, bearings, rollers, etc.). Mark explained to me the various options I had in repairing the door and the associated cost and specific warranties without any "sales pressure". I chose to have a complete "overhaul of the door (replace bearings, springs, and rollers). The door is much quieter now, and run very smooth.
I recommend Precision door service- I am very pleased the job Mark performed.
A Response from Ronnie:
The spring on my garage door broke. Mark came to the house on time, and explained to me the type of door I had, in addition to the spring, Mark did a thorough evaluation check of the doors other components (cables, bearings, rollers, etc.). Mark explained to me the various options I had in repairing the door and the associated cost and specific warranties without any "sales pressure". I chose to have a complete "overhaul of the door (replace bearings, springs, and rollers). The door is much quieter now, and run very smooth.
I recommend Precision door service- I am very pleased the job Mark performed.
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Jay Beehner
Thank you very much for your detailed review! We really appreciate your evaluation of our service! Great job Mark!
