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Precision Garage Door Review Transparency System ©

Precision Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews


This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.


At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.

This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.

This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.

This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.

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Read what people are saying
about Precision Garage Door in:

Penfield, NY

Penfield has received 22 reviews, averaging:

4.91 of 5 Stars
4.91 of 5 Stars

Broken Garage Door Spring Repair
Penfield, NY
4.000 of 5 Stars
Precision Garage Door4.000 of 5 Stars
Date: 03/01/2012
Comments: Online
submission
[?]
I have used Precision for over 10 years because of their 24 hr. operator availability and quick response from a nearby location. Repairs have been well done by courteous technicians. Of course, I would always prefer lower prices.
– Ned Seachman
A Response from Ronnie:
Mr. Seachman, thank you very much for taking the time to submit a review! We really appreciate you as our customer!
Service Provided:
Broken Garage Door Spring Repair
Technician:
Mark Sherman
Install Garage Doors
Penfield, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/31/2012
Comments: Online
submission
[?]
I found Precision on line and liked the reviews and also liked the location , because it's near to my home....Mark Sherman was FABULOUS!!!!!! 5 Stars.!!!!!! He came when he told us he would, put a new door in and a new opener and was very neat and professional. I'm not too good with technology, but with Marks help he showed me all the instructions and made it easy for me to understand....Give Mark a HUGE raise ! I will recommend Precision and especially Mark....Thanks so much, Annie Nocera.
– Charles Nocera
A Response from Ronnie:
Thank you very much! We really appreciate your time & your comments! Great job Mark!
Service Provided:
Install Garage Doors
Technician:
Mark Sherman
Install Garage Doors
Penfield, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/27/2012
Comments: Online
submission
[?]
Very great company. Quality door and quality work. Very happy with my new garage door. Thanks
– Mike Poliszuk
A Response from Ronnie:
Thank you Mr. Poliszuk for taking the time to send us your comments, we really appreciate it!!
Service Provided:
Install Garage Doors
Product:
Steel Garage Doors
Other Staff:
Ron Kull
Garage Door Repair
Penfield, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/23/2011
Comments: Online
submission
[?]
I needed my garage door fixed on the weekend and considered it an
emergency,which incurred an extra charge, but was well worth it. Great
timely response and excellent service. I will need a new garage door opener soon. These are the people I will be ordering from.
– Gary Rozell
A Response from Ronnie:
Thank you for your comments, we really appreciate you as our customer! Great job Felix!
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Rollers
Technician:
Felix Coriano
Install Garage Doors
Penfield, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 11/25/2011
Comments: Report Card
submission
[?]
I had a very difficult situation, other door companies said they could not put a door in with my low beams. Ron figured out a way, he then adjusted the doors and the trim and they work great! I'm very happy!
– R. Sargent
A Response from Ronnie:
Thank you very much Mr. Sargent, we really appreciate you as our customer!
Service Provided:
Install Garage Doors
Product:
Steel Garage Doors
Other Staff:
Ron Kull
Broken Garage Door Spring Repair
Penfield, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 11/01/2011
Comments: E-mail
submission
[?]
We were supposed to go out Saturday night but our garage door was good and stuck. The real problem was that I had a plane to catch the next morning and both cars were in the garage. I called at approximately 5:30, and the person who answered said that someone would come between 9:00 and 11:00. Felix arrived at 8:30. He was friendly and courteous, and went right to work. He explained what he was doing in a clear way, and offered reassurance about the repair. He represents your company very well and we were glad to have our door running better than before within a couple of hours.
– Michael Lasser
A Response from Ronnie:
Thank you very much, we really appreciate you as our customer! Great job Felix!
Service Provided:
Broken Garage Door Spring Repair
Technician:
Felix Coriano
Garage Door Opener Repair
Penfield, NY
4.000 of 5 Stars
Precision Garage Door4.000 of 5 Stars
Date: 10/06/2011
Comments: Online
submission
[?]
Quick response and thorough repair of our problem. Ron did a great job explaining the problem as well as reviewing the projected life of the opener.
– Chris Lestori
A Response from Ronnie:
Thank you very much!
Service Provided:
Garage Door Opener Repair
Other Staff:
Ron Kull
Garage Door Opener Install
Penfield, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 09/08/2011
Comments: Report Card
submission
[?]
We purchased a new #2283 CHI door, almond color. The service was "outstanding" in every aspect from removal of old door to installing new door. The total job was done by the expert owner in a total of 3 hours.
– Maj. J.G.Stokes
A Response from Ronnie:
Thank you very much Mr. Stokes, we really appreciate you as our customer!
Service Provided:
Garage Door Opener Install
Other Staff:
Ron Kull
Install Garage Doors
Penfield, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 09/08/2011
Comments: Report Card
submission
[?]
Very knowledgeable, professional, & friendly.
– W. Dowdle Jr
A Response from Ronnie:
Thank you again Mr. & Mrs. Dowdle, we really appreciate you as our customers!
Service Provided:
Install Garage Doors
Product:
Carriage House Garage Doors
Other Staff:
Ron Kull
Broken Garage Door Spring Repair
Penfield, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 07/28/2011
Comments: Online
submission
[?]
Great friendly service. Was at the house on a Sunday within 45 min. Explained all my options in a clear and concise manner. Excellent work.
– Patrick Mulvehill
A Response from Ronnie:
Thank you very much Mr. Mulvehill, we really appreciate it!
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Other Staff:
Ron Kull
Install Garage Doors
Penfield, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/30/2011
Comments: Online
submission
[?]
I made my decision to work with Precision solely based upon the professionalism and courtesy of Service Technician, Jason Wagar. I had previously received a quote from another service provider, which was less than Precision, but they lacked the ability to provide a great customer experience. I am completely satisfied with my new garage door install and will recommend Precision in the future. Many thanks for your hard work and dedication to your customers!
– Kathleen Tipper
A Response from Ronnie:
Thank you very much again Ms. Tipper, we really appreciate it!!
Service Provided:
Install Garage Doors
Product:
Steel Garage Doors
Technician:
Jason Wagar
Install Garage Doors
Penfield, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/22/2011
Comments: Online
submission
[?]
We were very pleased with the precise job. Ron Kull replaced our 47 years old broken wooden door by new steel door in less than 2 hours. We shopped around for new garage door and glad we've dealt with Precision Doors. I will definitely recommend their service to everyone.
– Yuri Ryekin
A Response from Ronnie:
Thank you very much Mr. Ryekin!
Service Provided:
Install Garage Doors
Product:
Steel Garage Doors
Other Staff:
Ron Kull
Broken Garage Door Spring Repair
Penfield, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/09/2011
Comments: E-mail
submission
[?]

I am writing to express our genuine satisfaction for a job well done by Jason. I had not viewed your website prior to this time. As I observed the commitments you make to your prospective clients, I can honestly say that Jason personified them all. Thanks again for a job well done.

– Ray Scott
A Response from Ronnie:
Thank you again Mr. Scott!
Service Provided:
Broken Garage Door Spring Repair
Technician:
Jason Wagar
Garage Door Opener Repair
Penfield, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/10/2011
Comments: Report Card
submission
[?]
Really special service person and very competent. Friendly, courteous response to my many questions. An enjoyable & efficient visit. Very satisfied & pleased with Precision.
– G. Hahn
A Response from Ronnie:
Thank you again Mr. Hahn!
Service Provided:
Garage Door Opener Repair
Product:
Steel Garage Doors
Other Staff:
Ron Kull
Broken Garage Door Spring Repair
Penfield, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/08/2011
Comments: Online
submission
[?]
Great Job. Your tech, Fred, was prompt and very knowledgeable. Door was repaired to my complete satisfaction and at a fair price.
– Terry O'Neil
A Response from Ronnie:
Thank you again Mr. O'Neil!
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Fred Vaccaro
Broken Garage Door Spring Repair
Penfield, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/28/2011
Comments: Report Card
submission
[?]
Excellent overall! Would gladly give name to family & friends.
– A. Munto
A Response from Ronnie:
Great Job Fred, and thank you again Mr. Munto for your great feedback.
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Fred Vaccaro
Broken Garage Door Spring Repair
Penfield, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/19/2011
Comments: Online
submission
[?]
Excellent service! Fred took the time to go over preventative maintenance with me, and was finished installing the new springs and hardware in less than 45 minutes. Thanks for a great job!
– Brian Siesto
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Fred Vaccaro
Garage Door Opener Repair
Penfield, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/13/2010
Comments: Online
submission
[?]
very nice and polite, will do business again
– Kammy Mandeville
Service Provided:
Garage Door Opener Repair
Product:
Steel Garage Doors
Other Staff:
Ron Kull
Broken Garage Door Spring Repair
Penfield, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/09/2010
Comments: E-mail
submission
[?]
Fred Vaccaro was out today. He called ahead to see if I was home this AM (rather than do an emergency call tonight). I was, so he came over & spent the time to adjust my door. He's always friendly and efficient. I truly appreciate his timeliness in coming this AM instead of tonight, and fixing my problem so my wife doesn't have the door not close or open when I am not home.Thanks again, Fred. And, thanks Ronnie for following up. Merry Christmas to all.
– R. Warshof
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Fred Vaccaro
Garage Door Opener Install
Penfield, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 11/12/2010
Comments: Online
submission
[?]
I have had to use the service of precision doors three times now in the past 6 months. Each time, I worked with a professional who knew exactly what I needed, and more importantly what I did NOT need. I was so impressed with Ron's work that I recommended him to my brother when he had to have a new garage door installed.I will continue to use Precision Doors for all my garage door needs and will continue to recommend their service to others.
– Kathleen Stear
Service Provided:
Garage Door Opener Install
Product:
Steel Garage Doors
Other Staff:
Ron Kull
Garage Door Repair
Penfield, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 10/12/2010
Comments: Online
submission
[?]
This was the first time we used Precision Door and we were extremely satisfied with the service. Jason Wagar, our certified technician, was clearly very knowledgeable and capable. He arrived at the time I was told and was able to address our problem. We made this call cold, based on a yellow pages ad, but could not have been more pleased. I definitely will call Precision Door in the future!
– Tony Felicetti
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Springs
Technician:
Jason Wagar
Garage Door Repair
Penfield, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 09/27/2010
Comments: Online
submission
[?]
2nd time we've had Jason over the past couple of years--each for different issues. Very courteous, professional and efficient.
– David Durr
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Springs
Technician:
Jason Wagar
(585) 267-5174
Monroe County
4.95 out of 5 stars
(355)
Read All Monroe Reviews
(585) 300-4522
Genesee County
4.91 out of 5 stars
(8)
Read All Genesee Reviews
(585) 612-4164
Livingston County
4.8 out of 5 stars
(10)
Read All Livingston Reviews
(315) 670-4607
Ontario County
4.91 out of 5 stars
(26)
Read All Ontario Reviews
(585) 682-2740
Orleans County
4.95 out of 5 stars
(5)
Read All Orleans Reviews
(315) 290-3137
Wayne County
4.86 out of 5 stars
(20)
Read All Wayne Reviews
(585) 302-4334
Wyoming County
5 out of 5 stars
(1)
Read All Wyoming Reviews
  • Arcade
  • Attica
  • Castile
  • Gainesville
  • Perry (1)
  • Silver Springs
  • Warsaw
  • Wyoming
(585) 612-4202
Yates County
5 out of 5 stars
(1)
Read All Yates Reviews

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Precision Garage Door 1(866) 835-6303
507 West Commercial Street East Rochester NY 14445
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