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$25. off any Double Size - Fully Insulated Garage Door, Plus Installation from Precision

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Precision Garage Door Review Transparency System ©

Precision Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews


This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.



At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.


This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.


This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.


This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.

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Read what people are saying
about Precision Garage Door in:

Rochester, NY

Rochester has received 139 reviews, averaging:

4.95 of 5 Stars
4.95 of 5 Stars

Garage Door Opener Install
Rochester, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/21/2012
Comments: Online
submission
[?]
The service I received was excellent. Josh was great. Very friendly, informative and no pressure on anything I didn't need. He listened to me. He let me come out and watch a few times and was not annoyed by that. We even joked with each other. He cleaned up everything when he was done. I definitely have found the company for my garage door needs and in part it is because of Josh. Thank you.
Donna Pfahl
A Response from Ronnie:
Thank you very much for taking the time to send us your review! We really appreciate you as our customer! Great job done by Josh!
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Technician:
Broken Garage Door Spring Repair
Rochester, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/15/2012
Comments: Report Card
submission
[?]
I was not happy when springs on our door broke - trapped! That was Sunday, but Josh arrived at 7.50am the next day! He was great and even made the door very quiet - very professional and cordial. We're happy again. Thanks.
D. Johnson
A Response from Ronnie:
Thank you very much for taking the time to send your review! Great job done by Josh, we're very happy we could help!
Service Provided:
Broken Garage Door Spring Repair
Technician:
Garage Door Opener Repair
Rochester, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/15/2012
Comments: Online
submission
[?]
I heard a lot of good things about Precision from a friend Claxton Wells. Felix showed up when scheduled and was very professional. He adjusted my door and looked over everything to make sure it was in proper working condition. He also answered all questions and gave me information on a new door when we are ready. I look forward to having Felix install our new door when we are ready! Thanks again Felix!
George Lunney
A Response from Ronnie:
Thank you very much Mr. Lunney, and Claxton as well!! :)
We're very happy to have you as our customer!
Great job Felix!
Service Provided:
Garage Door Opener Repair
Technician:
Garage Door Opener Install
Rochester, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/15/2012
Comments: Online
submission
[?]
I was very pleased with the service provided by Precision. They sent someone to my house quickly. Mark was very knowledgeable and explained every step of the process. I am very pleased with my new opener.
Diana Luce
A Response from Ronnie:
Thank you very much Ms. Luce, we appreciate your review! Great job Mark!
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Technician:
Broken Garage Door Spring Repair
Rochester, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/13/2012
Comments: Report Card
submission
[?]
Thanks for all the options given to us. Our garage door works like brand new.
D. Godard
A Response from Ronnie:
Thank you very much for your review & your comments!
Service Provided:
Broken Garage Door Spring Repair
Other Staff:
Broken Garage Door Spring Repair
Rochester, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/13/2012
Comments: Report Card
submission
[?]
Prompt courteous service. Didn't try to sell me something I didn't need. I would happily recommend Precision to a friend. 5 stars from me.
Nancy T.
A Response from Ronnie:
Thank you very much, we really appreciate your review!
Service Provided:
Broken Garage Door Spring Repair
Other Staff:
Broken Garage Door Spring Repair
Rochester, NY
3.875 of 5 Stars
Precision Garage Door3.875 of 5 Stars
Date: 02/13/2012
Comments: Report Card
submission
[?]
Thank you Felix!
C. Blankman
A Response from Ronnie:
Thank you for taking the time to submit a review!
Service Provided:
Broken Garage Door Spring Repair
Technician:
Install Garage Doors
Rochester, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/04/2012
Comments: Online
submission
[?]
Excellent Product and Service! We are very happy!
Stephanie Ide
A Response from Ronnie:
Thank you very much Ms. Ide for your comments and for choosing our service!
Service Provided:
Install Garage Doors
Product:
Carriage House Garage Doors
Technician:
Garage Door Opener Install
Rochester, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/04/2012
Comments: Online
submission
[?]
Everyone we dealt with at Precision was professional, experienced and patient. The job was done quickly and perfectly.
Tony Locurto
A Response from Ronnie:
Thank you very much Mr. Locurto, we really appreciate you as our customer!
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Technician:
Broken Garage Door Spring Repair
Rochester, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/03/2012
Comments: Online
submission
[?]
Door now works like a charm.
Richard Rowe
A Response from Ronnie:
Thank you very much Mr. Rowe, we really appreciate your comment!
Service Provided:
Broken Garage Door Spring Repair
Technician:
Install Garage Doors
Rochester, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/01/2012
Comments: Online
submission
[?]
I am thoroughly pleased with Precision Door's performance. Having to work long distance to get my garage door/opener replaced, I found their online ad informative and easy to use. They had an 800 number I could call and, as advertized, I was able to speak with a real person every time I called. They were quick to go to the site and give me an estimate, and within a couple of days had the new door and opener installed at a time that was convenient to my renter. I highly recommend Precision Door.
Marilee Williams
A Response from Ronnie:
Thank you very much Ms. Williams! We appreciate your comments, it was our pleasure to help you!
Service Provided:
Install Garage Doors
Product:
Garage Door Opener Remotes / Keypad
Technician:
Garage Door Opener Install
Rochester, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/31/2012
Comments: Online
submission
[?]
We chose Precision because it was highly recommended by a family member. Our original garage door opener was old and on it's way out. Ron came over the same day we called. He was very friendly, informative (laid out the options available), and not pushy to sell. He worked efficiently and had the whole garage door opener replaced within an hour. I will always recommend Precision to anyone who needs garage work! Thanks for your excellent service!
Emily Miller
A Response from Ronnie:
Thank you so much for taking the time to send us your comments! We really appreciate you as our customer!
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Chain Drive Garage Door Opener
Other Staff:
Install Garage Doors
Rochester, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/20/2012
Comments: Online
submission
[?]
Ron and technician installed our garage door quickly, and did a great job. They were nice and pleasant to have on the job. I would highly recommend Precision Overhead, East Rochester. Mary, who works in the office, was very helpful and answered pertinent questions pertaining to the selection of my garage door. I will highly recommend them to anyone looking for repairs or garage door replacement. Thank you. You're the best.
Martha Kirkley
A Response from Ronnie:
Thank you very much Mrs. Kirkley, it was our pleasure!
Service Provided:
Install Garage Doors
Product:
Steel Garage Doors
Other Staff:
Garage Door Repair
Rochester, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/13/2012
Comments: Online
submission
[?]
This is the first time I have use this company for any type of garage door repair. The servicemen arrived ahead of schedule. They were polite and conducted themselves in a very professional manner . I was very satisfied with the level, timeliness and quality of their work. I have recommended them to my friends and neighbors. Call them if you need garage door service.

Coleridge Gill
A Response from Ronnie:
Thank you very much for your comments, we really appreciate you as our customer!!
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Rollers
Other Staff:
Garage Door Opener Install
Rochester, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/07/2012
Comments: Online
submission
[?]
Great service, friendly technician. Very prompt service - equipment installed day of call. Thank you!
Kelly Gahagan
A Response from Ronnie:
Thank you very much, we really appreciate you as our customer! Great job done Josh!
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Technician:
Broken Garage Door Spring Repair
Rochester, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/28/2011
Comments: Online
submission
[?]
Great Job!
Ted Smith
A Response from Ronnie:
Thank you very much Mr. Smith!
Service Provided:
Broken Garage Door Spring Repair
Other Staff:
Broken Garage Door Spring Repair
Rochester, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/26/2011
Comments: Telephone
submission
[?]
I have to say I made a call day after christmas and your fellow came out and it was the best present , truly a lifesaver to me. I will call you every time and recommend you to my friends. Thank Ronnie who took the holiday time to my rescue.

M. Patrici
A Response from Ronnie:
We really appreciate you as our customer, thank you for your comments!
Service Provided:
Broken Garage Door Spring Repair
Other Staff:
Install Garage Doors
Rochester, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/19/2011
Comments: Online
submission
[?]
We chose Precision to replace our garage door and garage door opener for a number of reasons such as the prior service we received when we needed our garage door repaired; the fact evening and weekend appointments were available for the estimate; and you could design the type of door in which you were interested. Ron was very professional and knowledgeable during our estimate appointment. We also liked that he was not a high pressured salesperson. His professionalism was again demonstrated during his installation of our door and subsequent opener which we ended up having replaced. Our neighbor commented he was impressed with how quickly the job was completed. We are very satisfied with our new garage door and opener and would highly recommend Precision to anyone wanting their door replaced.
Elaine Franz
A Response from Ronnie:
Thank you very much Ms. Franz for taking the time to submit your comments! We really appreciate you as our customer!
Service Provided:
Install Garage Doors
Product:
Steel Garage Doors
Other Staff:
Install Garage Doors
Rochester, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/16/2011
Comments: Online
submission
[?]
I can't say enough good things about the Precision Overhead Garage Door Company! My husband and I are extremely pleased with the professionalism and efficiency with which owner, Ron Kull, treated us through the process of replacing our garage door and opener. He patiently and knowledgeably answered all of our questions, assisted our consideration of available options, and completed the installation process carefully and thoroughly. Further, we acknowledge and extend our gratitude to telephone receptionist, Mary, for her assistance and effective communication throughout our experience with the company.

We happily recommend the Precision Company to anyone in need of services such as those provided by Ronnie and his crew.

Sincerely,
Keith and Mary Harrison
Mary Harrison
A Response from Ronnie:
Thank you very much, we really appreciate you as our customer!
Service Provided:
Install Garage Doors
Product:
Steel Garage Doors
Other Staff:
Garage Door Repair
Rochester, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/08/2011
Comments: Online
submission
[?]
Convenient hours of service and excellent responsiveness. Friendly and professional technician.
Dan Petree
A Response from Ronnie:
We really appreciate you as our customer, thank you!
Great job Josh!
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Rollers
Technician:
Garage Door Repair
Rochester, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 11/25/2011
Comments: Report Card
submission
[?]
I was amazed that I got an appt on a Sunday evening. Then Josh called and was able to come early. He was thorough, friendly, concerned with the safety of the door & went above and beyond all the way. I would recommend Josh & Precision to anyone!
Whitman
A Response from Ronnie:
Thank you very much!!
Service Provided:
Garage Door Repair
Technician:
Garage Door Repair
Rochester, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 11/25/2011
Comments: Report Card
submission
[?]
10+++ Felix is an awesome Technician! Very efficient, knowledgeable, very friendly, professional appearance. Came one day after my call. Would call him again for sure!
Garritano
A Response from Ronnie:
Thank you very much for your comments!!
Service Provided:
Garage Door Repair
Technician:
Garage Door Repair
Rochester, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 11/11/2011
Comments: Telephone
submission
[?]
Felix’s customer from today just called in to say how much she appreciated Felix’s service today. He was totally professional, polite, & thorough. He was very honest, and helped her with what she wanted. She will recommend our service to everyone she knows!

R. Dohr
A Response from Ronnie:
Great job Felix!!!
Service Provided:
Garage Door Repair
Technician:
Install Garage Doors
Rochester, NY
4.375 of 5 Stars
Precision Garage Door4.375 of 5 Stars
Date: 11/04/2011
Comments: Report Card
submission
[?]
We are very pleased with Ron's professionalism. Thank you so very much!
J. Liberatore
A Response from Ronnie:
Thank you very much!
Service Provided:
Install Garage Doors
Other Staff:
Install Garage Doors
Rochester, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 11/04/2011
Comments: Report Card
submission
[?]
Excellent in all phases.
K Stuver
A Response from Ronnie:
We really appreciate your comment, thank you!!
Service Provided:
Install Garage Doors
Other Staff:
Garage Door Opener Install
Rochester, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 11/01/2011
Comments: Online
submission
[?]
We had a new opener installed. Service was excellent and the device is working very well!
Mark Anderson
A Response from Ronnie:
Thank you very much, we really appreciate you as our customer!
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener Remotes / Keypad
Other Staff:
Garage Door Repair
Rochester, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 10/24/2011
Comments: Online
submission
[?]
On time, professional, explained options well. Refurbished garage door and repaired opener.
Lucia French
A Response from Ronnie:
Thank you very much, we really appreciate you as our customer!
Service Provided:
Garage Door Repair
Technician:
Garage Door Opener Repair
Rochester, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 10/17/2011
Comments: Report Card
submission
[?]
I have no complaint, the service was great!
H. Waites
A Response from Ronnie:
Thank you very much for your comment!
Service Provided:
Garage Door Opener Repair
Technician:
Broken Garage Door Spring Repair
Rochester, NY
4.875 of 5 Stars
Precision Garage Door4.875 of 5 Stars
Date: 10/14/2011
Comments: Report Card
submission
[?]
Very Good work, Job well Done.
R. Thompson
A Response from Ronnie:
Thank you very much, and great job Josh!
Service Provided:
Broken Garage Door Spring Repair
Technician:
Install Garage Doors
Rochester, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 10/06/2011
Comments: Online
submission
[?]
very happy with new door, especially given the surprise when the old one (not from you) fell off -- Josh Arena did an awesome job!
David Schwartz
A Response from Ronnie:
Thank you very much Mr. Schwartz! Great job Josh!
Service Provided:
Install Garage Doors
Product:
Steel Garage Doors
Technician:
(585) 267-5174
Monroe County
4.95 out of 5 stars
(328)
(585) 300-4522
Genesee County
4.91 out of 5 stars
(8)
Read All Genesee Reviews
(585) 612-4164
Livingston County
4.8 out of 5 stars
(10)
(315) 670-4607
Ontario County
4.9 out of 5 stars
(22)
(585) 682-2740
Orleans County
4.92 out of 5 stars
(3)
Read All Orleans Reviews
(315) 290-3137
Wayne County
4.86 out of 5 stars
(20)
(585) 302-4334
Wyoming County
5 out of 5 stars
(1)
Read All Wyoming Reviews
  • Arcade
  • Attica
  • Castile
  • Gainesville
  • Perry (1)
  • Silver Springs
  • Warsaw
  • Wyoming
(585) 612-4202
Yates County
5 out of 5 stars
(1)
Read All Yates Reviews

Come visit us at our Showroom & Headquarters:

Precision Garage Door 1(866) 835-6303
507 West Commercial Street East Rochester NY 14445
Precision Garage Door Warranty

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