Click to see Bios, Ratings, Backgrounds & Drug tests
Onlinesubmission
[?]
Good response time and able to correct problem in a short time.
A Response from Ronnie:
–
Robert Sayre
Thank you very much for your review! Great job Mark!
Onlinesubmission
[?]
1(866) 835-6303
Coupon
$25. off any Double Size - Fully Insulated Garage Door, Plus Installation from Precision
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Precision Garage Door Review Transparency System ©
Precision Garage Door Review Transparency System ©
Precision Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.
Types of Reviews
This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.
At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.
This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.
This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.
This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
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Read what people are saying
about Precision Garage Door in:
Victor, NY
Victor has received 10 reviews, averaging:
Garage Door Opener Repair
Victor, NY
Date: 05/08/2012
Onlinesubmission
[?]
Broken Garage Door Spring Repair
Victor, NY
Date: 04/27/2012
Onlinesubmission
[?]
excellent prompt, courteous service
A Response from Ronnie:
–
Marilyn Rich
Thank you very much! We really appreciate you as our customer!
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Install Garage Doors
Victor, NY
Date: 03/16/2012
E-mailsubmission
[?]
I had precision install a garage door on 3/16/12 and I just wanted to say what a great job that the precision team did. First when Ron came out on a Saturday to show us and tell us our options he was very honest and knowledgeable. Second when Mark came and installed the door he was very efficient and fun to talk to. Mark did a great job and I am sooooo glad we went with Precision door and you now have a loyal costumer who will always recommend your company!! Thank You, Kevin & Dawn Knapp
A Response from Ronnie:
–
Kevin Knapp
Thank you very much, we really appreciate you as our customer! Thank you for taking the time to send us your review!
Broken Garage Door Spring Repair
Victor, NY
Date: 12/23/2011
Onlinesubmission
[?]
Great service! I called and had an appointment the next business day. Felix showed up exactly on time and did the repair quickly and thoroughly. The door is quieter than ever before. I would definitely recommend this company to anyone.
A Response from Ronnie:
–
Chad Slayton
Thank you very much Mr. Slayton, we really appreciate you as our customer!
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Garage Door Repair
Victor, NY
Date: 12/19/2011
Onlinesubmission
[?]
You did a great job on my door. Thanks to your great service man for the wonderful job he did. He was thorough, respectful and very good at his job.
A Response from Ronnie:
–
Frank Auria
Thank you very much for your time & comments, we really appreciate it! Great job Josh!
Broken Garage Door Spring Repair
Victor, NY
Date: 11/12/2011
Onlinesubmission
[?]
I had purchased garage door openers in East Rochester, so when I had trouble with my garage door I automatically called Precision. I had the pleasure of meeting Felix who was very pleasant and explained everything. Everything went well for a few days and then there was a bumping noise when the door opened. Within hours of my call Felix returned and fixed the cable and explained the problem. Problem solved!
A Response from Ronnie:
–
Martha Croop
Thank you very much!!
Install Garage Doors
Victor, NY
Date: 06/28/2011
Onlinesubmission
[?]
I was very happy w/ the service and the timely matter they took care of me.. Ron was very professional as well as easy to talk to.. When I spoke w/ his sister on the phone, again very professional but also very nice.. I would highly recommend them. In fact my son and his wife will be calling them very shortly...The door is absolutely wonderful.. Ron was very honest w/ me when he gave me the estimate.. other cos. didnt talk to me about just repairing the motor wic saved me money in the end... Jackie Rackmyer
A Response from Ronnie:
–
Jackie Rackmyer
Thank you very much again Ms. Rackmyer!!
Broken Garage Door Spring Repair
Victor, NY
Date: 04/14/2011
Onlinesubmission
[?]
Fantastic service. Quick and knowledgeable. Honest opinions on how to make the repair, along with options for the repair and instant pricing to help me make the best decision. If I ever need service again, Precision has earned my business.
A Response from Ronnie:
–
Paul Levan
Thank you very much again Mr. Levan!
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Other Staff:
Garage Door Opener Repair
Victor, NY
Date: 01/25/2011
Onlinesubmission
[?]
Ron was on time, honest, professional, polite, and very knowledgeable. He took the time to explain the problem with our garage door opener, and suggested parts instead of pushing us to buy a whole new unit. He went above and beyond by leveling our garage door to make it run smoother as well. We will definitely use Precision Door Service again for any of our garage door needs. Thanks again!
–
Clay Lattimer
Garage Door Repair
Victor, NY
Date: 11/08/2010
Onlinesubmission
[?]
We have an old wooden garage door that took lots of muscle to open - and we wanted to add a garage door opener to it. Ronnie Kull, the Company Owner came to our rescue. He was able to save the door and make it move smoothly. In essence, he reinstalled the 35 year old door properly and added the correct springs to balance the door. He gave me many tips so I could install the opener myself. I ran into trouble due to very minor clearance between the rail and the door. On another call Ronnie added special brackets at the top of the door for proper clearance, and finished the installation. It works very smoothly!
Ronnie is a superb technician who is extremely knowledgeable about garage door operation. I recommend him without reservation. And I can't wait to share the name of this company with my network of friends.
Ronnie is absolutely a 5 Star Technician, and I rate his company at the top of the list.
Regards,
Gary Offen
A Response from Ronnie:
Ronnie is a superb technician who is extremely knowledgeable about garage door operation. I recommend him without reservation. And I can't wait to share the name of this company with my network of friends.
Ronnie is absolutely a 5 Star Technician, and I rate his company at the top of the list.
Regards,
Gary Offen
–
Gary Offen
Thank you very much Gary, we really appreciate it!!
Page 1 of 1
Pages:
1
- 5 Star 405 [95.1%]
- 4 Star 20 [4.7%]
- 3 Star 1 [0.2%]
- 2 Star 0 [0%]
- 1 Star 0 [0%]
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Come visit us at our Showroom & Headquarters:
Precision Garage Door
1(866) 835-6303
507 West Commercial Street
East Rochester
NY
14445
We Service ALL Major Brands, Including...
- Monroe County
(585) 267-5174 - Genesee County
(585) 300-4522 - Livingston County
(585) 612-4164 - Ontario County
(315) 670-4607
- Orleans County
(585) 682-2740 - Wayne County
(315) 290-3137 - Wyoming County
(585) 302-4334 - Yates County
(585) 612-4202
