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Precision Garage Door Review Transparency System ©

Precision Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews


This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.


At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.

This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.

This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.

This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.

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Read what people are saying
about Precision Garage Door in:

Webster, NY

Webster has received 24 reviews, averaging:

4.96 of 5 Stars
4.96 of 5 Stars

Garage Door Opener Repair
Webster, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/30/2012
Comments: Online
submission
[?]
Mark was very good,friendly and efficient. He also called when he was going to be a little later then expected.
– Mary Carpenter
A Response from Ronnie:
Thank you very much for your review! We really appreciate you as our customer, thank you!
Service Provided:
Garage Door Opener Repair
Technician:
Mark Sherman
Garage Door Repair
Webster, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/20/2012
Comments: Online
submission
[?]
Same Day service, Excellent technician, Explained problem with door
– Mark Verna
A Response from Ronnie:
Thank you very much for choosing our service, and for your review!
Service Provided:
Garage Door Repair
Technician:
Josh Arena
Garage Door Opener Install
Webster, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/23/2012
Comments: Facebook
submission
[?]
Felix was great! Friendly, knowledgeable, thorough, timely, and offered information about my new system and answered questions. I appreciated Felix giving me the option to purchase new plastic wheels as an upgrade. Well worth the extra $100. He had them available and put them in that day, but also said he could come back at no charge and install them later, giving me the opportunity to consider it without pressure. I am very glad I made that choice, as the wheels are quieter and the door slides on the track more easily than with my 20 year-old metal wheels. The new keypad is terrific, and I received two remotes. The office was easy to work with and accessible. Would recommend Precision to everyone! Karen

Service Provided:
Garage Door Opener Install
Technician:
Felix Coriano
Broken Garage Door Spring Repair
Webster, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/21/2012
Comments: Online
submission
[?]
Ron came to our rescue when my Mother-in-laws garage door didn't work and fix it quickly and reasonably. We were able to get the house sold and move on. When our garage door, springs and cables broke we knew Precision was the one we wanted. Again Ron and associate came to ours rescue and had us up and running in no time. Ron and Mark are extremely courteous,kind and professional. Without hesitation I will recommend Precision to anyone who need garage door repairs which includes springs,cables, door openers, etc.
– Joseph Vaslilades
A Response from Ronnie:
Thank you very much, we really appreciate your comments!
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Other Staff:
Ron Kull
Garage Door Repair
Webster, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/01/2012
Comments: Facebook
submission
[?]
Excellent work, good company to deal with... A good person to chat with. I'll be calling you again if I ever need anything

Service Provided:
Garage Door Repair
Other Staff:
Ron Kull
Garage Door Opener Install
Webster, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/09/2011
Comments: Online
submission
[?]
Felix was an excellent representative for your organization. He was prompt, knowledgeable and provided excellent service replacing our garage door opener. I would highly recommend Precision to anyone needing garage door service.
– Michael Garbin
A Response from Ronnie:
Thank you very much Mr. Garbin! We appreciate you as our customer! Great job Felix!
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Technician:
Felix Coriano
Broken Garage Door Spring Repair
Webster, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 11/04/2011
Comments: Online
submission
[?]
Purchased a garage door tune up through Angie's List. As one of Angie's Lists top rated businesses, in combination with the price for the service, I couldn't resist the deal. I was pleasantly surprised that the appointment was made very quickly, the technician called before he started out, and the service was performed without a hitch. The technician was courteous, friendly and professional. The job he did was excellent and we no longer have a squeaky, noisy garage door. I would call this company for any future trouble with our garage door.
– Sandra Catallo
A Response from Ronnie:
Thank you very much, we really appreciate you as our customer! Excellent job done Felix!
Service Provided:
Broken Garage Door Spring Repair
Technician:
Felix Coriano
Garage Door Repair
Webster, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 11/04/2011
Comments: Report Card
submission
[?]
Prompt service, also did extras by oiling & checking out entire system.
– K Vacanti
A Response from Ronnie:
Thank you very much!!
Service Provided:
Garage Door Repair
Other Staff:
Ron Kull
Broken Garage Door Spring Repair
Webster, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 10/27/2011
Comments: Telephone
submission
[?]
Kelly had Felix out to her home this morning for a spring repair. She just called in to say how wonderful he is, and what a great job he did on her door. She'll definitely be a returning customer!

– Kelly Burt
A Response from Ronnie:
Thank you very much!!
Service Provided:
Broken Garage Door Spring Repair
Technician:
Felix Coriano
Garage Door Opener Install
Webster, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 09/24/2011
Comments: Online
submission
[?]
I recently had a garage door opener installed for my mother. Originally we were looking to fix her twenty+ year old opener, but after consulting with the technician decided to replace it. The technician was very courteous and knowledgeable. There were no high pressure sales tactics - just an honest appraisal with a recommendation. Thank you Felix!
– Ann Claeys
A Response from Ronnie:
Thank you very much again Ms. Claeys, we really appreciate you as our customer! Great job Felix!
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Chain Drive Garage Door Opener
Technician:
Felix Coriano
Broken Garage Door Spring Repair
Webster, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 09/20/2011
Comments: E-mail
submission
[?]
Garage Door torsion spring broke on Friday at 5pm. Felix was out at 8AM the next morning! Felix wasn't happy after installing the new spring. It seemed to work to me and he could have left it but went the extra step and installed a heavier spring. He lubed everything and now the door works the best it ever has! Great job Felix!
– Tim Kelley
A Response from Ronnie:
Thank you very much Mr. Kelley!
Service Provided:
Broken Garage Door Spring Repair
Technician:
Felix Coriano
Broken Garage Door Spring Repair
Webster, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 08/08/2011
Comments: Report Card
submission
[?]
Thank you! The service Ron delivered was above and beyond our expectations. He was professional, informative, prompt and thorough. I would unequivocally recommend Precision Door Service and am most pleased and appreciative of their commitment to excellence.
– M. Iverson
A Response from Ronnie:
Thank you very much Ms. Iverson, we really appreciate it!
Service Provided:
Broken Garage Door Spring Repair
Other Staff:
Ron Kull
Install Garage Doors
Webster, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 07/19/2011
Comments: Report Card
submission
[?]
They were very meticulous w/the installation & questions I asked. The both of them knew what they were doing & made sure everything worked right & explained everything in detail to us.
– M & J Bianchi
A Response from Ronnie:
Thank you very much Mr. & Mrs. Bianchi!
Service Provided:
Install Garage Doors
Other Staff:
Ron Kull
Garage Door Opener Repair
Webster, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/09/2011
Comments: Online
submission
[?]
We picked Precision Door because our garage door failed on a Sunday. A repairman arrived within 1 1/2 hours of our call. He explained
in detail, the problem with the door and the cost of repairs. The door opener was fixed to our satisfaction and working in 45 minutes. Will call Precision Door for future door repairs.
– Charles Mullaney
A Response from Ronnie:
Thank you very much Mr. Mullaney!
Service Provided:
Garage Door Opener Repair
Other Staff:
Ron Kull
Broken Garage Door Spring Repair
Webster, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/21/2011
Comments: Report Card
submission
[?]
Extremely satisfied. Fred was excellent. He took the time to explain in layman's terms what he recommended and why. He showed me two specific things I could do to prolong the life of the unit. I will recommend Precision to others based on Fred's exceptional work.
– M Weil
A Response from Ronnie:
Thank you very much Mr. Weil!
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Fred Vaccaro
Broken Garage Door Spring Repair
Webster, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/27/2011
Comments: Online
submission
[?]
With a broken garage door spring and snow on the way.
Precision's same day service and professional techs (Jason) saved the day
– Richard Ellis
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Jason Wagar
Garage Door Opener Repair
Webster, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/24/2011
Comments: Online
submission
[?]
Ron was very polite, professional, and knowledgeable. Explained the problem, how it was fixed and how to maintain it. Terrific job.
– Erin Lupisella
Service Provided:
Garage Door Opener Repair
Product:
Steel Garage Doors
Other Staff:
Ron Kull
Garage Door Repair
Webster, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/10/2011
Comments: Online
submission
[?]
Precision was called to repair a potentially dangerous situation on our garage door. The support bracket had failed and the spring was loose but under some tension.
Precision sent over a repair man on New Years day. He responded on time and carefully explained to me what he was going to do and how long it would take to repair. At the completion of the job I was very satisfied with the quality and professionalism of the repair man. This just solidified the reason why I contact Precision for all my repair needs. They have been my supplier for many years and the company that I will continue to call in the future.
– Joe Stulb
A Response from Ronnie:
Thank you Joe!!
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Other Staff:
Ron Kull
Broken Garage Door Spring Repair
Webster, NY
4.000 of 5 Stars
Precision Garage Door4.000 of 5 Stars
Date: 01/04/2011
Comments: Online
submission
[?]
I returned to Precision for door service because I was very satisfied with the complete mechanical overhaul complete about 4 years ago. On the visit, Fred explained the cause of the cable failure (corrosion) and performed the repairs promptly and professionally. I will continue to choose and recommend Precision.
– Richard Wheeler
A Response from Ronnie:
Thank you very much again Mr. Wheeler!
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Fred Vaccaro
Broken Garage Door Spring Repair
Webster, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/16/2010
Comments: Online
submission
[?]
I appreciate Ron's professionalism.He was on time ,clearly explained how the new system works and removed the empty boxes that held the newly installed door opener. He also repaired the garage door that needed new springs and a new roller. I also appreciate that he promised to come back if I have further problems with the door.
– Rigmor Miller
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Other Staff:
Ron Kull
Broken Garage Door Spring Repair
Webster, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 11/30/2010
Comments: Report Card
submission
[?]
Great response time, and excellent work.
– Scott Smith
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Other Staff:
Ron Kull
Garage Door Repair
Webster, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 10/14/2010
Comments: Online
submission
[?]
Precision came exactly when they said they would and fixed our problem quickly.
– Margery Morgan
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Technician:
Fred Vaccaro
Broken Garage Door Spring Repair
Webster, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 10/12/2010
Comments: Online
submission
[?]
Prompt service, friendly, offered good recommendations for repairs and service for our door. Work was performed quickly and with good quality. Very satisfied.
– Brian Kelly
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Jason Wagar
Broken Garage Door Spring Repair
Webster, NY
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 10/05/2010
Comments: Online
submission
[?]
Fred was great
– Tony Fedor
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Fred Vaccaro
(585) 267-5174
Monroe County
4.95 out of 5 stars
(355)
Read All Monroe Reviews
(585) 300-4522
Genesee County
4.91 out of 5 stars
(8)
Read All Genesee Reviews
(585) 612-4164
Livingston County
4.8 out of 5 stars
(10)
Read All Livingston Reviews
(315) 670-4607
Ontario County
4.91 out of 5 stars
(26)
Read All Ontario Reviews
(585) 682-2740
Orleans County
4.95 out of 5 stars
(5)
Read All Orleans Reviews
(315) 290-3137
Wayne County
4.86 out of 5 stars
(20)
Read All Wayne Reviews
(585) 302-4334
Wyoming County
5 out of 5 stars
(1)
Read All Wyoming Reviews
  • Arcade
  • Attica
  • Castile
  • Gainesville
  • Perry (1)
  • Silver Springs
  • Warsaw
  • Wyoming
(585) 612-4202
Yates County
5 out of 5 stars
(1)
Read All Yates Reviews

Come visit us at our Showroom & Headquarters:

Precision Garage Door 1(866) 835-6303
507 West Commercial Street East Rochester NY 14445
Precision Garage Door Warranty

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