Click to see Bios, Ratings, Backgrounds & Drug tests
Onlinesubmission
[?]
Same Day service, Excellent technician, Explained problem with door
A Response from Ronnie:
–
Mark Verna
Thank you very much for choosing our service, and for your review!
Onlinesubmission
[?]
Coupon
$25. off any Double Size - Fully Insulated Garage Door, Plus Installation from Precision
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Precision Garage Door Review Transparency System ©
Precision Garage Door Review Transparency System ©
Precision Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.
Types of Reviews
This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.
At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.
This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.
This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.
This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
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Read what people are saying
about Precision Garage Door in:
Webster, NY
Webster has received 23 reviews, averaging:
Garage Door Repair
Webster, NY
Date: 02/20/2012
Onlinesubmission
[?]
Garage Door Opener Install
Webster, NY
Date: 01/23/2012
Facebooksubmission
[?]
Felix was great! Friendly, knowledgeable, thorough, timely, and offered information about my new system and answered questions. I appreciated Felix giving me the option to purchase new plastic wheels as an upgrade. Well worth the extra $100. He had them available and put them in that day, but also said he could come back at no charge and install them later, giving me the opportunity to consider it without pressure. I am very glad I made that choice, as the wheels are quieter and the door slides on the track more easily than with my 20 year-old metal wheels. The new keypad is terrific, and I received two remotes. The office was easy to work with and accessible. Would recommend Precision to everyone! Karen
Broken Garage Door Spring Repair
Webster, NY
Date: 01/21/2012
Onlinesubmission
[?]
Ron came to our rescue when my Mother-in-laws garage door didn't work and fix it quickly and reasonably. We were able to get the house sold and move on. When our garage door, springs and cables broke we knew Precision was the one we wanted. Again Ron and associate came to ours rescue and had us up and running in no time. Ron and Mark are extremely courteous,kind and professional. Without hesitation I will recommend Precision to anyone who need garage door repairs which includes springs,cables, door openers, etc.
A Response from Ronnie:
–
Joseph Vaslilades
Thank you very much, we really appreciate your comments!
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Other Staff:
Garage Door Repair
Webster, NY
Date: 01/01/2012
Facebooksubmission
[?]
Excellent work, good company to deal with... A good person to chat with. I'll be calling you again if I ever need anything
Garage Door Opener Install
Webster, NY
Date: 12/09/2011
Onlinesubmission
[?]
Felix was an excellent representative for your organization. He was prompt, knowledgeable and provided excellent service replacing our garage door opener. I would highly recommend Precision to anyone needing garage door service.
A Response from Ronnie:
–
Michael Garbin
Thank you very much Mr. Garbin! We appreciate you as our customer! Great job Felix!
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Technician:
Broken Garage Door Spring Repair
Webster, NY
Date: 11/04/2011
Onlinesubmission
[?]
Purchased a garage door tune up through Angie's List. As one of Angie's Lists top rated businesses, in combination with the price for the service, I couldn't resist the deal. I was pleasantly surprised that the appointment was made very quickly, the technician called before he started out, and the service was performed without a hitch. The technician was courteous, friendly and professional. The job he did was excellent and we no longer have a squeaky, noisy garage door. I would call this company for any future trouble with our garage door.
A Response from Ronnie:
–
Sandra Catallo
Thank you very much, we really appreciate you as our customer! Excellent job done Felix!
Garage Door Repair
Webster, NY
Date: 11/04/2011
Report Cardsubmission
[?]
Prompt service, also did extras by oiling & checking out entire system.
A Response from Ronnie:
–
K Vacanti
Thank you very much!!
Broken Garage Door Spring Repair
Webster, NY
Date: 10/27/2011
Telephonesubmission
[?]
Kelly had Felix out to her home this morning for a spring repair. She just called in to say how wonderful he is, and what a great job he did on her door. She'll definitely be a returning customer!
A Response from Ronnie:
–
Kelly Burt
Thank you very much!!
Garage Door Opener Install
Webster, NY
Date: 09/24/2011
Onlinesubmission
[?]
I recently had a garage door opener installed for my mother. Originally we were looking to fix her twenty+ year old opener, but after consulting with the technician decided to replace it. The technician was very courteous and knowledgeable. There were no high pressure sales tactics - just an honest appraisal with a recommendation. Thank you Felix!
A Response from Ronnie:
–
Ann Claeys
Thank you very much again Ms. Claeys, we really appreciate you as our customer! Great job Felix!
Garage Door Opener Install
Product:
Liftmaster Chain Drive Garage Door Opener
Technician:
Broken Garage Door Spring Repair
Webster, NY
Date: 09/20/2011
E-mailsubmission
[?]
Garage Door torsion spring broke on Friday at 5pm. Felix was out at 8AM the next morning! Felix wasn't happy after installing the new spring. It seemed to work to me and he could have left it but went the extra step and installed a heavier spring. He lubed everything and now the door works the best it ever has! Great job Felix!
A Response from Ronnie:
–
Tim Kelley
Thank you very much Mr. Kelley!
Broken Garage Door Spring Repair
Webster, NY
Date: 08/08/2011
Report Cardsubmission
[?]
Thank you! The service Ron delivered was above and beyond our expectations. He was professional, informative, prompt and thorough. I would unequivocally recommend Precision Door Service and am most pleased and appreciative of their commitment to excellence.
A Response from Ronnie:
–
M. Iverson
Thank you very much Ms. Iverson, we really appreciate it!
Install Garage Doors
Webster, NY
Date: 07/19/2011
Report Cardsubmission
[?]
They were very meticulous w/the installation & questions I asked. The both of them knew what they were doing & made sure everything worked right & explained everything in detail to us.
A Response from Ronnie:
–
M & J Bianchi
Thank you very much Mr. & Mrs. Bianchi!
Garage Door Opener Repair
Webster, NY
Date: 03/09/2011
Onlinesubmission
[?]
We picked Precision Door because our garage door failed on a Sunday. A repairman arrived within 1 1/2 hours of our call. He explained
in detail, the problem with the door and the cost of repairs. The door opener was fixed to our satisfaction and working in 45 minutes. Will call Precision Door for future door repairs.
A Response from Ronnie:
in detail, the problem with the door and the cost of repairs. The door opener was fixed to our satisfaction and working in 45 minutes. Will call Precision Door for future door repairs.
–
Charles Mullaney
Thank you very much Mr. Mullaney!
Broken Garage Door Spring Repair
Webster, NY
Date: 02/21/2011
Report Cardsubmission
[?]
Extremely satisfied. Fred was excellent. He took the time to explain in layman's terms what he recommended and why. He showed me two specific things I could do to prolong the life of the unit. I will recommend Precision to others based on Fred's exceptional work.
A Response from Ronnie:
–
M Weil
Thank you very much Mr. Weil!
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Fred Vaccaro
Broken Garage Door Spring Repair
Webster, NY
Date: 01/27/2011
Onlinesubmission
[?]
With a broken garage door spring and snow on the way.
Precision's same day service and professional techs (Jason) saved the day
Precision's same day service and professional techs (Jason) saved the day
–
Richard Ellis
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Jason Wagar
Garage Door Opener Repair
Webster, NY
Date: 01/24/2011
Onlinesubmission
[?]
Ron was very polite, professional, and knowledgeable. Explained the problem, how it was fixed and how to maintain it. Terrific job.
–
Erin Lupisella
Garage Door Repair
Webster, NY
Date: 01/10/2011
Onlinesubmission
[?]
Precision was called to repair a potentially dangerous situation on our garage door. The support bracket had failed and the spring was loose but under some tension.
Precision sent over a repair man on New Years day. He responded on time and carefully explained to me what he was going to do and how long it would take to repair. At the completion of the job I was very satisfied with the quality and professionalism of the repair man. This just solidified the reason why I contact Precision for all my repair needs. They have been my supplier for many years and the company that I will continue to call in the future.
A Response from Ronnie:
Precision sent over a repair man on New Years day. He responded on time and carefully explained to me what he was going to do and how long it would take to repair. At the completion of the job I was very satisfied with the quality and professionalism of the repair man. This just solidified the reason why I contact Precision for all my repair needs. They have been my supplier for many years and the company that I will continue to call in the future.
–
Joe Stulb
Thank you Joe!!
Broken Garage Door Spring Repair
Webster, NY
Date: 01/04/2011
Onlinesubmission
[?]
I returned to Precision for door service because I was very satisfied with the complete mechanical overhaul complete about 4 years ago. On the visit, Fred explained the cause of the cable failure (corrosion) and performed the repairs promptly and professionally. I will continue to choose and recommend Precision.
A Response from Ronnie:
–
Richard Wheeler
Thank you very much again Mr. Wheeler!
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Fred Vaccaro
Broken Garage Door Spring Repair
Webster, NY
Date: 12/16/2010
Onlinesubmission
[?]
I appreciate Ron's professionalism.He was on time ,clearly explained how the new system works and removed the empty boxes that held the newly installed door opener. He also repaired the garage door that needed new springs and a new roller. I also appreciate that he promised to come back if I have further problems with the door.
–
Rigmor Miller
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Other Staff:
Broken Garage Door Spring Repair
Webster, NY
Date: 11/30/2010
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Other Staff:
Garage Door Repair
Webster, NY
Date: 10/14/2010
Onlinesubmission
[?]
Precision came exactly when they said they would and fixed our problem quickly.
–
Margery Morgan
Garage Door Repair
Product:
Steel Garage Doors
Technician:
Fred Vaccaro
Broken Garage Door Spring Repair
Webster, NY
Date: 10/12/2010
Onlinesubmission
[?]
Prompt service, friendly, offered good recommendations for repairs and service for our door. Work was performed quickly and with good quality. Very satisfied.
–
Brian Kelly
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Jason Wagar
Broken Garage Door Spring Repair
Webster, NY
Date: 10/05/2010
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Fred Vaccaro
Page 1 of 1
Pages:
1
- 5 Star 376 [95.7%]
- 4 Star 16 [4.1%]
- 3 Star 1 [0.3%]
- 2 Star 0 [0%]
- 1 Star 0 [0%]
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Come visit us at our Showroom & Headquarters:
Precision Garage Door
1(866) 835-6303
507 West Commercial Street
East Rochester
NY
14445
We Service ALL Major Brands, Including...
- Monroe County
(585) 267-5174 - Genesee County
(585) 300-4522 - Livingston County
(585) 612-4164 - Ontario County
(315) 670-4607
- Orleans County
(585) 682-2740 - Wayne County
(315) 290-3137 - Wyoming County
(585) 302-4334 - Yates County
(585) 612-4202
