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Read what people are saying
about Precision Garage Door in:

Brockport, NY

Precision Garage Door of Rochester
has received 21 reviews, averaging 4.95 Stars:
Review:

Ron, I was impressed from the start. You personally came out to give me an estimate and took the time to get to know me a little bit. When the first tech came out to replace the barn door, he called ahead of time and arrive to the minute of the appointment. He was professional, friendly, and knowledgeable. He did a fantastic job! Then a month later we had our house garage doors replaced and this tech also called ahead of time to say he was on his way and arrived exactly at the scheduled time. He also was very professional, personable and knowledgeable. He did a fantastic job, cleaned up and left within 3 hours start to finish on two garage doors. I am VERY impressed and would recommend your business to anyone. Excellent Service from start to finish!!! p.s. your assistants who take phone calls were all very nice!
Ann Roller
Drew Stewart Service Provided:
Install Garage Doors
Product:
Garage Doors
Residential Technician:
Review:

Within about three hours of calling Precision my broken spring had been replaced and I was all set.....and this was on a Sunday!! Service was fast and professional. I would definitely recommend them.
Al R
A Response from: Mary

Thank you for choosing us and for sending your review!

Dave Ackley Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

The technician showed up ahead of time and got right to work. He was very knowledgeable and helpful. Repair time was quick and efficient. Thanks!
Tamara Gaylord
A Response from: Mary

Thank you for choosing our service and for sending us your review!

Drew Stewart Service Provided:
Garage Door Repair
Residential Technician:
Review:

I have 2 garage doors that I wanted serviced and purchased a service deal on Angie's list for one of them. When setting up the appointment, I informed the company I would like to have my 2nd door serviced as well but was only able to purchase one deal on Angie's List at the time of checkout. When Mark showed up I explained the situation and he called his boss to see what he could do on price for the second door. To my amazement Precision honored the Angie's list price for the second door. Mark was extremely professional and knowledgeable. He did a fantastic job explaining everything and did top notch work. I would highly recommend Mark & Precision to anyone having issues with their garage door. Thank you for the excellent customer service!
James Walton
A Response from: Ron

Thank you very much!

Mark Sherman Service Provided:
Garage Door Repair
Product:
Rollers
Residential Technician:
Review:

Technician very quickly diagnosed all of the problems with my garage door and completed all repairs on the spot (spring, cables, rollers) plus lubricated other moving parts. All this on a Sunday!
David Garrison
A Response from: Mary

We appreciate your review, thank you!

Service Provided:
Broken Garage Door Spring Repair
Review:

I was very pleased with the service I received from your technician Mark Sherman. He was professional, thorough and answered all my questions. I would definitely recommend your company to others.
Barbara Gooding
A Response from: Mary

Thank you for sending us your review!

Mark Sherman Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

excellent service
Patti Mahoney
A Response from: Mary

Thank you for sending us your review!

Ron Kull Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Other Staff:
Review:

Mark did a awesome job on our garage doors, the day he did the install was less than perfect to say the least, probably the hottest most humid day of the summer. I've recommended Precision to several friends based solely on how hard Mark worked, explained everything he was doing and just generally a nice guy, any company would be lucky to have him as an employee. Thanks again Mark!
Gary Grome
Mark Sherman Service Provided:
Install Garage Doors
Product:
Garage Doors
Residential Technician:
Review:

Good job
Sue Ras
Mark Sherman Service Provided:
Garage Door Repair
Residential Technician:
Review:

5 stars. I had a single garage door with opener installed. I initially talked with the owner who examined our garage, explained the various options, and provided a quote. The door was installed within a week. The technician was knowledgeable, conscientious, and courteous. The quality of his workmanship was excellent. My experience from beginning to end was first-rate. I would highly recommend them and would use their services in the future.
Stuart Tsubota
Felix Coriano Service Provided:
Install Garage Doors
Product:
Garage Doors
Residential Technician:
Review:

Once again the service from Precision and Drew has been outstanding!
david walter
A Response from: Mary

Thank you for continuing to choose our service, we really appreciate it! Great job Drew!

Drew Stewart Service Provided:
Garage Door Repair
Product:
Rollers
Residential Technician:
Review:

This is the second time we have used Precision for a garage door repair and we wouldn't use anyone else!! The technician was there within one business day from the call, fixed the door within an hour, and was very polite and knowledgeable. I would recommend anyone to use Precision that wants to have a 5 star experience.
Fred Parker
A Response from: Mary

Excellent job done by Felix! Thank you so much for sending us your review!

Felix Coriano Service Provided:
Garage Door Repair
Product:
Cables
Residential Technician:
Review:

From the owner coming to the job site for the estimate ( which beat all others considerably ) to the tech who installed it ( Felix, never stopped working) the job was perfect. Could not be happier. We will definitely be using Precision on all other houses we save . 1st class operation.
Rick Popen
A Response from: Mary

Thank you very much for choosing our service & for sending us your review! Excellent work by Felix!

Felix Coriano Service Provided:
Install Garage Doors
Product:
Garage Doors
Residential Technician:
Review:

Mark and Felix both were there all day installing both my doors. they were friendly and did a great job. Thanks for the great service.
Sue Ras
A Response from: Ron

Thank you very much for sending us your comments~ Great job by Felix & Mark!

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

We are very happy with the look and the installation of our new garage door. I would reccomend precision door service to anyone looking to replace their garage door. Customer service was excellent.
John Kelly
A Response from: Ron

Thank you very much Mr. Kelly for choosing our service. We really appreciate you as our customer!

Mark Sherman Service Provided:
Install Garage Doors
Product:
Garage Doors
Residential Technician:
Review:

This is bad but I forget the name of the tech - Mark - maybe. He was very professional and did a very good job with the springs plus some other items that were worn out. I would highly recommend him.
Herb Dilcher
A Response from: Ron

Thank you for choosing our service & sending us your review!

Mark Sherman Service Provided:
Broken Garage Door Spring Repair
Residential Technician:
Review:

My experience with your company was excellent. I found you on-line and was impressd with the bios of your technicians (and impressed that you drug test). I was able to get an appointment at a time convenient for me. Mark was the technician who came to the appointment. I had 2 garage door openers installed. Mark took the time to explain everything to me....and answered all my questions thoroughly. I was very impressed that he took the time to go thru the receipt step by step. Mark made me feel comfortable with the entire process of garage door openers....and I heartily recommend him and your company. .
John Zelent
A Response from: Ron

Awesome! Thank you very much for your detailed review! We really appreciate you as our customer! Great job done by Mark!

Mark Sherman Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Residential Technician:
Review:

Ronnie, I am extremely pleased with the job performed by Josh, he display quality workmanship, pleasant friendly attitude, and worked quickly and efficiently. I found your company on the web and I liked the way you have it set up, with the bios and especially how you listed yourself as "other staff" instead of being "pushed in my face" so to speak with having yourself listed on top as "president". A little thing maybe, but it said a lot to me about you, and your company. I am very pleased and will call again when I need more work done on my door. Thank you for a job well done and for taking the time to contact me for follow up!! David
David Walter
A Response from: Ron

Mr. Walter, thank you very much for your detailed review! We really appreciate you as our customer, and we're really glad you found our website helpful and easy to use. Great job done by Josh!!

Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Review:

Thank you!
Czaja
A Response from: Ron

Thank you for taking the time to send us your review!

Ron Kull Service Provided:
Install Garage Doors
Product:
Garage Doors
Other Staff:
Review:

Courteous, prompt, got the job done right! Thank you!
S. McCrary
Ron Kull Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
Other Staff:
Review:

Jason did a great job installing a new opener for me, he was professional and on time...good job Precision!
Tim Gabriel
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs