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Read what people are saying
about Precision Garage Door in:

Churchville, NY

Precision Garage Door of Rochester
has received 14 reviews, averaging 5.00 Stars:
Review:

from the people in the office, to the salesperson to the installers, everyone was a pleasure to work with. they were prompt and professional and the door is a huge improvement over what we had before
Maureen Whitney
Eric Johnsen Service Provided:
Install Garage Doors
Product:
Garage Doors
Residential Technician:
Review:

Ron was professional and knowledgeable He didn't try to talk us into what we didn't need
Kim/scott Okolowicz
Ron Kull Service Provided:
Install Garage Doors
Product:
Garage Doors
Other Staff:
Review:

Serviceman called early to advise he would be a little late (really wasn't late). Gave me recommendations (normal sales stuff) but had no problem when I chose option I needed. Installed quickly & didn't seem to mind me watching. Too dangerous to try myself..... Was very satisfied with price and installation.
R.Swayze
A Response from: Mary

Thank you for sending us your review & comments! We appreciate you as our customer! Great job Drew!

Drew Stewart Service Provided:
Broken Garage Door Spring Repair
Residential Technician:
Review:

Very pleased with service; well explained; repaired promptly and technician very informative.
Joy Liese
A Response from: Mary

Thank you so much for sending us your review! Great job done by Dave!

Service Provided:
Garage Door Repair
Review:

Dave just left doing the repair on my door & all seems well now. Very pleased with the service & Dave's professionalism. He was very sincere in wanting to know that I was satisfied with the job, which I am. We talked a little about having a new door installed & it's something I'll definitely consider in the future. If & when I do, I'll definitely give your company the job. Thanks again.
Bruce Costello
A Response from: Mary

Thank you for sending us your detailed review! We really appreciate you as our customer! Great job done by Dave A!

Dave Ackley Service Provided:
Garage Door Repair
Product:
Cables
Residential Technician:
Review:

excellent service
Robert
A Response from: Mary

Thank you for sending us your review!

Drew Stewart Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Residential Technician:
Review:

Precision is the only company in Rochester you need to call. No leaving a message and waiting for a call back. They perform emergency service after business hours. My tech was great!
Kevin Dowd
A Response from: Mary

Thank you very much for choosing our service, we really appreciate it! Great job done by Felix!

Felix Coriano Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

When the spring to my garage door broke on a Thursday morning, I called the two places I knew to schedule a repair. One could come Friday afternoon and one on Monday. My car was in the garage and I could not open the door. Being without my car until then was not an option I looked online for another company and found Precision Garage Door. Their add said "same day repair" so I called them. They scheduled an appointment for between noon and two on Thursday! Dave MacKay arrived at 10:30 and offered to come back later if being early was inconvenient. Are you kidding? I was thrilled. He checked out the door, explained what was needed and fixed it right away. He had the parts in his van. I even got to use the online coupons! I would call Precision again and recommend them to others.
Jacquie Schur
A Response from: Mary

Thank you so much for choosing our service, and for sending such a detailed review! We really appreciate it. Great job done by Dave!!!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Torsion spring broke at 7:30pm on a cold, snowy Saturday night and we were scheduled to head out of town on vacation the next day. I called and the operator said they could send someone between 10:00 pm & Midnight. Felix arrived shortly after 10:00 pm and the door was fixed before 11:00 pm. I appreciated the appointment confirmation e-mail that included the name of the technician who would be coming, with a link to his bio, including picture and testimonials from other customers about his work for them.
John Monroe
A Response from: Mary

Wow, thank you very much for the detailed review! We really appreciate it! Great job by Felix!

Felix Coriano Service Provided:
Broken Garage Door Spring Repair
Residential Technician:
Review:

Called on a holiday, I was surprised to talk to a person, very nice woman. Technician was out in two days, my wife said that he was polite and explained the problem and took care of it. Great service all around and I will use them again and I will tell my friends about them.
Mark Majewski
A Response from: Ron

Thank you very much for choosing our service, we really appreciate you as our customer! Great job Mark!

Mark Sherman Service Provided:
Garage Door Opener Repair
Residential Technician:
Review:

Mark & Josh did a great job of removing our broken, old garage door and installing our new carriage house garage door. We are very pleased with the product, care and service we received and will recommend Precision Overhead Garage Door Service to our friends. Thanks!
Richard Parsons
A Response from: Ron

Thank you very much for sending us your review! We really appreciate you as our customer!

Mark Sherman Service Provided:
Install Garage Doors
Product:
Garage Doors
Residential Technician:
Review:

We are very pleased with our new garage door opener, it is super quiet. Our installer Josh was very knowledgable and made the installation look so easy. He was also very nice and I give him alot of credit for working in the cold conditions, the day we had our opener installed it was freezing out. Thank you Josh for a GREAT job.
Tina Carpino
A Response from: Ron

Thank you very much for your detailed review! Great job done by Josh!

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

I found Precision Garage Door Service website. I was so impressed by your endorsements, I sent an immediate email. I received a call 15 minutes later. Prior to moving forward with the installation, a good friend mentioned that she was very happy with the garage door and opener you installed for them. I highly recommend the Precision (Marantec)belt-drive opener--it is smoooooooth! Everything about my experience with your company was 5 star. From my first contact with your company to Mark Sherman's expertise in installing the garage door opener. He patiently explained to me the operation of the system. During the time he was with me, he was cheerful, polite and very knowledgeable. Thank you Mark for allowing me to observe the installation process. I learned a lot from observing. If anything goes wrong, I'll have a better idea how it was put together and what to say when calling you for service. After waiting 3 weeks for installation of an opener from an unreliable company (which I cancelled), I had a new Precision opener from you in 2 1/2 days - Sent an email on Wednesday evening - installation was on Saturday. Special thanks to Mary and Jen for all the questions they answered for me prior to and after my installation. They are top-notch office staff. Old-fashioned customer service rarely exists anymore, but it does at Precision... I will recommend your company in a heartbeat.
Kathy Buechel
A Response from: Ron

Thank you very much Ms. Buechel for your very detailed review! We really appreciate you commenting on your experience with us! Great job done by Mark!!

Mark Sherman Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Residential Technician:
Review:

I've used Precision in the past for work and have always been pleased with their quick response times and professional technicians. We will always call the Precision!
Sean & Christy Storie
A Response from: Ron

Thank you very much again Sean & Christy, we really appreciate it!

Ron Kull Service Provided:
Garage Door Repair
Other Staff: