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Read what people are saying
about Precision Garage Door in:

Fairport, NY

Precision Garage Door of Rochester
has received 209 reviews, averaging 4.98 Stars:
Review:

Drew came out to my house yesterday to fix a broken spring on my garage door. After looking at the door, he explained that while the spring was broken, replacing the springs would not fix the actual problem which was a cracked door panel. Drew created an estimate on what was needed to be done to fix the problem, explained the process and pricing, and even told me to shop around if I wanted. He was confident that the pricing and services offered by Precision would not be beat. I greatly appreciate Drew being thorough and upfront. Many businesses would have you pay for the repair today, and the total replacement later. We plan to schedule our door replacement with Precision in the next few weeks.
David Grabert
A Response from: Ron

Thank you very much for the excellent review for Drew!

Drew Stewart Service Provided:
Broken Garage Door Spring Repair
Residential Technician:
Review:

5 stars Technician was prompt and accessed our problem quickly. Explained our options. We made our decision. The work was done in a timely manor. Very courteous and explained the work he performed. Good job.
Betty Mitchell
A Response from: Mary

Thank you very much for the great review! Job well done by Felix!

Felix Coriano Service Provided:
Broken Garage Door Spring Repair
Residential Technician:
Review:

Great service. I called at 8:30 AM and the job was completed by 11:30AM the same day. Vey competent, professional and courteous. I would not hesitate to recommend or use their service again.
Michael Savage
A Response from: Ron

Thank you for choosing our service! Great job by Felix!

Felix Coriano Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

Outstanding service. Technician was professional, friendly and honest. Repaired the springs on my garage door and cables. Highly recommend using their services!
Joe Caruso
A Response from: Mary

Thank you very much for your review! We appreciate you as our customer!

Felix Coriano Service Provided:
Garage Door Repair
Residential Technician:
Review:

5 Ron provided excellent service, explained everything thoroughly, and was courteous and businesslike.
Clark Patterson
A Response from: Mary

Thank you very much, we appreciate you as our customer!

Ron Kull Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Other Staff:
Review:

We are very appreciative of Drew coming out on a cold night at 9:30 to repair our door so we could get our car out the next morning. Everyone was friendly and professional.
Nancy Schindler
A Response from: Mary

Thank you very much for choosing our service and sending your comments!

Drew Stewart Service Provided:
Garage Door Repair
Residential Technician:
Review:

Fast, friendly, professional service. Our repair tech came to our house at 10pm so we could get the cars out for work the next day. Top-notch service at a fair price. I'm a very happy customer.
Robert Conway
A Response from: Mary

Thank you for choosing our service, and sending us your review!

Dave Ackley Service Provided:
Garage Door Repair
Residential Technician:
Review:

This is the second time I have used your company for a garage door issue. I have been extremely pleased with the integrity and work one by each technician (I have had Dave and Drew). They give an honest assessment and advice. The work is done well and in a timely manner. They,also, have been early to the appointment both times after calling ahead. I would certainly use them again and recommend them in a heartbeat.
Jan Merchant
A Response from: Mary

Thank you for choosing our service, and sending us your review!

Dave Ackley Service Provided:
Garage Door Repair
Residential Technician:
Review:

David, and Precision Door, did an excellent job with the installation and repair of a new garage door opener, sensors, and spring system. I was very pleased with their professional and courteous service. Thanks so much!
Robert Doran
A Response from: Ron

Thank you for sending us your review!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Dave MacKay was very efficient and did a great job repairing our garage door. He was pleasant and expedited our service call.
Donald Haney
A Response from: Ron

Thank you for sending us your review!

Service Provided:
Broken Garage Door Spring Repair
Review:

We needed just a small tweaking of our door, and it was quickly and capably handled by Drew and Fred, and at a reasonable price. (We chose Precision primarily from reading the reviews written by others in our area, three of whom we were pleased to discover we actually know!)
Bill and Jean Keplinger
A Response from: Ron

Thank you for sending us your review!

Drew Stewart Service Provided:
Garage Door Opener Repair
Residential Technician:
Review:

I expected I would need a brand new door. Drew reassured me that I had maybe a couple more years left. He was totally honest with me and repaired what needed to be done. I will let you know when I need a new door. Drew did a great job.......
Donald Kelly
A Response from: Mary

Thank you for the great review for Drew! We appreciate you as our customer, thank you!

Drew Stewart Service Provided:
Garage Door Repair
Product:
Springs
Residential Technician:
Review:

On time and professional service. They stand behind their work.
L J Fisher
A Response from: Mary

Thank you very much for the great review for Felix!

Felix Coriano Service Provided:
Garage Door Repair
Residential Technician:
Review:

I was very happy with the service from my initial inquiry through the door installation and beyond. The responsiveness was terrific, as was the opportunity to have the door installed on a weekend. Mark did a great job installing the door and returning promptly to make a minor adjustment at my request. He was very professional and friendly. Would highly recommend Precision Door.
Terri Pease
A Response from: Mary

Thank you very much for sending us your detailed review! We appreciate you as our customer!

Mark Sherman Service Provided:
Install Garage Doors
Product:
Garage Doors
Residential Technician:
Review:

i was very pleased with the service i got from precision garage, the tech was very polite and explained what needed to be done very well, thx
Greg Schwartz
A Response from: Ron

Thank you for choosing our service and for sending us your review!

Felix Coriano Service Provided:
Garage Door Opener Repair
Residential Technician:
Review:

Dave Ackley showed up within 24 hours of service request and was able to isolate my problem and resolve it quickly, while providing routine maintenance tips to keep my garage door operating smoothly for years to come. Great service provider!
Marc Eick
A Response from: Ron

Thank you very much for sending us your review! Great job done by Dave!

Dave Ackley Service Provided:
Garage Door Repair
Residential Technician:
Review:

It took a little time for the garage doors to arrive from the manufacturer but it was well worth the wait. The actual installation went as smooth as silk. Dave and Fred arrived on time and went to work immediately. They were installing two single garage doors after they had removed the old wooden doors. They asked us questions whenever there was an option available and completed the installation on time and to our complete satisfaction. They cleaned up after themselves as if it were their own home.
John Mccormick
A Response from: Ron

Thank you very much for sending us your review!

Dave Ackley Service Provided:
Install Garage Doors
Product:
Garage Doors
Residential Technician:
Review:

Fred did a nice job. He was informative as well as pleasant!
Lou Pulvino
A Response from: Mary

Thank you very much, we appreciate you as our customer!

Service Provided:
Garage Door Repair
Review:

Very nice job. Fixed the obviously broken spring, and maintained the rest of the door system. Both garage doors are now tiptop.
Michael Buckley
A Response from: Mary

We really appreciate you as our customer, thank you for your review! Great job Dave!

Dave Ackley Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

Ron met me at my daughter's home to review options for a new garage door. He was extremely helpful, competent, and professional. He explained our options, made recommendations, and provided a very fair and comparable price for the service. Most importantly, the new door will be delivered and installed three days from now on a Sunday. I would recommend the services of Precision Door without any hesitation.
John Travers
A Response from: Mary

Thank you for taking the time to send us your review!

Ron Kull Service Provided:
Install Garage Doors
Product:
Garage Doors
Other Staff:
Review:

Before deciding which garage door company to choose, I got estimates from all of them. There wasn't a big difference in prices but there was a huge difference in way of doing business. Precision was the winner by far. Now that the job is finished, I know I made the right choice.
Gloria Wilner
A Response from: Ron

Thank you so much for sending us your detailed review! We really appreciate you choosing our service! Great job done by Dave!

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

The large main spring broke on our garage door holding one of our vehicles "hostage". We called Precision first thing the next morning and they scheduled us for a repair that same day. Felix and Dave were the technicians that came to fix the spring. They did a great job, were friendly and very personable. We would definitely call Precision again and highly recommend them.
Robert & Linda, Fairport, NY
A Response from: Ron

Thank you very much for sending us your review! We really appreciate you as our customer!

Felix Coriano Service Provided:
Broken Garage Door Spring Repair
Residential Technician:
Review:

Very pleased with the new spring install. Felix my technician was great. Will definitely use Precision for any other garage door needs. Thanks again.
Mike Gruschow
A Response from: Ron

Thank you very much!

Felix Coriano Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

Punctual, courteous, excellent service..and reasonable too.
Lisa Brumberger
A Response from: Ron

Thank you very much!

Felix Coriano Service Provided:
Garage Door Opener Repair
Residential Technician:
Review:

Precision Door removed and old garage door and installed a beautiful insulated "woodgrain color" door and opener 3 years ago and recently came out for a maintenance check up. They are an excellent company to work with- on-time, efficient, friendly, cost competitive, and knowledgeable. Would not hesitate to use them on any garage door project , or recommend them to any of my friends and neighbors.
Shawn Ritchie
A Response from: Mary

Thank you very much!

Ron Kull Service Provided:
Install Garage Doors
Product:
Belt Drive Garage Door Opener
Other Staff:
Review:

Fixed the garage door in 20 mins . First class job. Thanks Drew
Gary Sillato
A Response from: Mary

We appreciate you as our customer, thank you!

Drew Stewart Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

Called at 8:45 and Drew arrived less than 2hrs later. We discussed options on repairing the broken spring and worn bearings. His honesty was truly refreshing. As for the actual repair, not only was it completed promptly, but it was very apparent Drew takes great pride in his work. We chatted a bit and I found him to be exceptionally amicable, professional, and a truly interesting person to talk with. I would not hesitate to request Drew service our garage door and would readily recommend him to anyone. His work ethic, honestly, and pride in his work are a rare, wonderful combination to experience these days.
Dave Paris
A Response from: Mary

Thank you so much for sending us your detailed review! Great job done by Drew!

Drew Stewart Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

I needed emergency service and your company has that feature. Service was great. I had Mark and he was trully a professional. I had springs replaced. I would give it a 5.
Lillian Lograsso
A Response from: Mary

Thank you very much for sending us your review!

Mark Sherman Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

Drew Stewart installed a replacement garage door opener today. He was extremely prompt, efficient and very pleasant. He made sure that I operated the new equipment and was very helpful since I am in my late 80's. I would highly recommend him and the service was definitely five star.
June Stornelli
A Response from: Mary

Thank you so very much, we really appreciate you as our customer! Great job done by Drew!

Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Review:

On the sixth snowiest day of all time in this county, Precision got to our house for a busted spring on the garage. When the tech arrived, he got a call from the office saying they were going to close for the day due to weather, and, they should have closed, it was terrible out there. The technician stayed and fixed the garage before leaving. He is our HERO
Kelley Fahy
A Response from: Mary

Thank you so much for sending us your review! We really appreciate you as our customer. GREAT job done by Mark!

Mark Sherman Service Provided:
Broken Garage Door Spring Repair
Residential Technician:
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