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Read what people are saying
about Precision Garage Door in:

Macedon, NY

Precision Garage Door of Rochester
has received 32 reviews, averaging 4.95 Stars:
Review:

Great job helping out late at night. Much appreciated service!
Randy Agnes
Drew Stewart Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

I would recommend Precision Door Service to anyone asking. Our technician Dave did a great job repairing our garage door. We appreciated his friendly and helpful demeanor. Out of all the options, I'm so glad we chose PDS.
Rob and Stacy Gray
Dave Ackley Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Residential Technician:
Review:

Mark did a wonderful job replacing the springs, etc. on our garage door. He lubricated everything so it is working smoothly once again. I definitely would recommend Precision to friends. Thank you, David and Elaine Flint
David Flint
Mark Sherman Service Provided:
Garage Door Repair
Residential Technician:
Review:

Mark is an excellent serviceman. He works rapidly and proficiently. He also isvery knowledgeable. I am impressed by his work on my behalf!
Richard Iocco
Mark Sherman Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
Residential Technician:
Review:

Your response was timely and the service excellent. Mark was very friendly and fixed the problem quickly.
Betty Ferrari
A Response from: Mary

Thank you very much! We appreciate you as our customer!

Mark Sherman Service Provided:
Garage Door Opener Repair
Residential Technician:
Review:

I have used Precision Door Service in the past and was pleased enough to refer them to a neighbor and also use their services a second time over the years for installation of a new garage door opener. I'm happy to give them a great review and would not hesitate referring them in the future.
Sally McPike
Drew Stewart Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Residential Technician:
Review:

5 Stars - Fast, Clean and Personable. Estimate on Friday, door installed on Sunday!
Steve Foltz
A Response from: Mary

Thank you for choosing our service & sending in your review! Great job by DAve!

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Great service!!! Mark Sherman was my technician. He was very professional and knowledgeable. He fixed the door quickly and effectively. I am very satisfied with his service. Would definitely use the services again!!!
Irena Pitolaj
A Response from: Mary

Thank you very much for your review! Great job by Mark!

Mark Sherman Service Provided:
Garage Door Repair
Residential Technician:
Review:

I could not have been more pleased with Drew and his work. He was pleasant, informative, and very knowledgable. This will be my first call with any garage door problems and would give six stars if I could. jim
James Forshay
A Response from: Mary

Wow, thanks for such a great review for Drew! We appreciate you as our customer!

Drew Stewart Service Provided:
Garage Door Repair
Product:
Rollers
Residential Technician:
Review:

Excellent service and excellent service man. Mark was very helpful and explained everything to me prior to fixing my problem. Very happy with the service and I will always recommend Precision. 5 stars to you!!!!
Thomas Vasile
A Response from: Mary

Great job done by Mark! Thank you for sending us your review!

Mark Sherman Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

We have a two bay garage and both doors were in need of upgrade/repair. Called Precision on a Friday, technician was there on Saturday (called ahead to ask if he could move appt time up, Yes pls!). Dave didn't attempt to sell us anything we didn't need, performed upgrade/repair on both doors and opener installation the same day. Special request to replace gasket seals on bottom of each door (special material not std on the truck) was accommodated within a few days. Best contractor experience we have had in a long time. Will definitely recommend Precision to family and friends.
Michael Lisena
A Response from: Mary

Thank you very much for your review! We really appreciate you as our customer! Great job by Dave!

Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Review:

Precision Door offers quality workmanship at a very fair price. The coil spring broke on our 23 year old garage door. I did a good deal of searching on line and spoke to friends and Precision Door was the obvious choice. I called them on a Sunday afternoon and the call was answered promptly. We set up an appointment for Monday afternoon with Ron. Ron called ahead and we were able to meet early than originally scheduled. Ron explained what could be done, repair the spring and service the door Vs replace the entire door. I ended up choosing to replacing the door as some panels were damaged and Ron said they could do the work by Wednesday Jan 31. Dave arrived Wednesday and had the door fully installed inside of three hours. Thank you, John N
John Neumann
A Response from: Ron

Thank you very much for your detailed review & for choosing our service!

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Excellent, prompt service. Reasonable price. Will definitely use Precision in the future.
Pam Alvarez
A Response from: Mary

Great job done by Mark! Thank you for sending us your review! We appreciate you as our customer!

Mark Sherman Service Provided:
Garage Door Repair
Residential Technician:
Review:

Felix was terrific. Everything was done quickly, on time, and the new door works great. I would recommend to friends and family.
Jenny Rhinewald
A Response from: Ron

Thank you very much for choosing our service & sending us your review! Great job by Felix!

Felix Coriano Service Provided:
Install Garage Doors
Product:
Garage Doors
Residential Technician:
Review:

Can't ask for better service. Outstanding turn around as far as responding to our needs. We used your company 3 different time in the last 5 years. I wouldn't call anyone else. Thanks
Roy Larose
A Response from: Ron

Thank you very much for being a very loyal customer! We really appreciate it!! Great job done by Mark!

Mark Sherman Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Residential Technician:
Review:

We're so happy with our new door. It's adds so much curb appeal to our house. The quality surpasses what I thought a garage door was. It's so solid and well built. I didn't think I would be so thrilled about a new garage door, but we both are. Mark and Dave were great..so easy to work with and both provided quality work. Thanks Precision...I will highly recommend you!
Denise Gordon
A Response from: Ron

Thank you very much for choosing our service & sending your detailed review! We really appreciate it! Great job by Dave & Mark!

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Precision repaired our garage door spring. They were professional, on time, and did a outstanding job. I would highly recommend them to everyone.
Edson Bellis
A Response from: Ron

Thank you very much for sending us your review!

Ron Kull Service Provided:
Broken Garage Door Spring Repair
Other Staff:
Review:

The technician arrived on time, called before he arrived, was very courteous, and did a good job in a very short time. We would definitely use your company again.
Marile Waterstraat
A Response from: Ron

Thank you for choosing our service! Great job done by Mark!

Mark Sherman Service Provided:
Garage Door Repair
Residential Technician:
Review:

I found your company in the phone book and called to have repairs done to my garage door. Mark called and arrived right on the schedule given to me over the phone. He was quite patient in explaining the problems and solutions as well as the cost. As I plan on purchasing a new door in the spring (hopefully from your company) Mark helped me to decide the best plan of action to get through the winter. A heartfelt thanks to him and your company. -Mike-30-
Mike Stowell
A Response from: Ron

Thank you very much for choosing our service, we really appreciate you as our customer! Great job Mark!

Mark Sherman Service Provided:
Garage Door Repair
Residential Technician:
Review:

We were very happy with the service performed by your technician, Mark Sherman. He was courteous and explained everything in a straight forward manor. He showed us what the problem was and that besides the cable we knew was broken, both of the brackets that hold the cable's were clearly on the verge of failure. We had no suspicion that he was trying to sell us parts we didn't need. He also informed us of the age of the door and opener and told us when they might expect to need replacing. We were very satisfied with the service and would not hesitate to call Precision for any future garage door repairs.
Bruce Shepard
A Response from: Ron

Thank you very much for choosing our service, we really appreciate you as our customer! Great job by Mark!

Mark Sherman Service Provided:
Garage Door Repair
Product:
Cables
Residential Technician:
Review:

You were referred by my son. He had a new garage door installed. I was impressed with the technician who repaired my door. He worked until he did both jobs under adverse conditions.
Sandra Poutre
A Response from: Ron

Thank you very much for being our customer, and for sending us your review! We really appreciate it! Great job Mark!!

Mark Sherman Service Provided:
Broken Garage Door Spring Repair
Residential Technician:
Review:

Ron came out a very short time after I called. He was extremely cordial and knowledgeable. It was clear that he was very interested in doing a great job and making sure I was a satisfied customer. He provided repair options and clearly outlined the cost of each. He had all of the parts necessary to do the job on the spot. He even reprogrammed the system in our 2 vehicles so that they could open the door. I would recommend him to anyone and have! A true professional!
David Schwind
A Response from: Ron

We really appreciate you as our customer, thank you so much for sending us your detailed review!

Ron Kull Service Provided:
Broken Garage Door Spring Repair
Product:
Remotes / Keypad
Other Staff:
Review:

We have used your service twice in the last 3 years. great customer service with great responce time for repair. Your tech. was very informed on door repairs. we will most diffently use you again. thanks.
Roy Larose
A Response from: Ron

Thank you very much for sending us your review, we really appreciate you as our customer!

Mark Sherman Service Provided:
Garage Door Repair
Residential Technician:
Review:

Garage door opener had partially fallen from the ceiling, leaving it hanging and all wiring pulled out. The house is for sale and a showing was scheduled. I called and they fit in a repair in a hurry. Mark was friendly, but got down to business quickly and had the job done in about 1 hour. The office personnel were friendly and I am thankful to them as well for being able to make this happen. They arranged for Mark to call in advance so I knew when he was on his way.
Scott Mazzola
A Response from: Ron

Thank you very much for your review Mr. Mazzola! We really appreciate you as our customer! Great job done by Mark in a time crunch. Thank you!

Mark Sherman Service Provided:
Garage Door Opener Repair
Residential Technician:
Review:

n/a
Chirs Thorp
A Response from: Ron

Thank you for your review!

Mark Sherman Service Provided:
Garage Door Opener Repair
Product:
Opener
Residential Technician:
Review:

Josh did excellent work on our door. He knew exactly what the problem was and how to fix it. He also took the time to perform some basic maintenance to help our door open and shut quieter. Great work!!
tracy fitch
A Response from: Ron

Thank you very much Tracy, we really appreciate your comments! Great job Josh!

Mark Sherman Service Provided:
Garage Door Repair
Residential Technician:
Review:

We were happy about the honest assessment of our needs. Ron's truthful assessment was only a repair was needed, not a replacement. We had the door repaired and a new Liftmaster installed. It was exactly as promoted. I would recommend Precision to anyone who needs something done to their garage door. I give them 5 stars
William Thompson
A Response from: Ron

Thank you very much Mr. Thompson!

Service Provided:
Garage Door Repair
Review:

Precision did a great job, they were there at the time they stated and explained everything in full detail. They helped us to understand the pros and cons with the repair jobs and gave me different options for repairing it. It was done quickly and efficiently. Ron was very courteous and professional.
Marybeth Stein
A Response from: Ron

Thank you very much Ms. Stein!!

Ron Kull Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Other Staff:
Review:

Thank you Ron!
D. Arnold
Ron Kull Service Provided:
Broken Garage Door Spring Repair
Other Staff:
Review:

Having discovered a broken spring on my garage door early on a Sunday morning I checked the Yellow pages for a 24 hour service repair company. I called Precision and was told that a technician would arrive between 12 and two. Jason Wagar arrived at 11:45. He immediately began recommending the repairs and pointed out problems with my current set up. I gave my OK for his suggestions, and he went about his work. Upon completion he showed me how to test the door for balance and gave me maintenance tips. I am very happy with the service and will recomend your company to my friends. Job well done!!
Michael Gorman
A Response from: Ron

Thank you again Mr. Gorman, and great job Jason!

Service Provided:
Broken Garage Door Spring Repair
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