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Read what people are saying
about Precision Garage Door in:

Penfield, NY

Precision Garage Door of Rochester
has received 68 reviews, averaging 4.94 Stars:
Review:

Your technician was prompt, very courteous, and very efficient. He did a wonderful job replacing the torsion springs, rollers, and cable. The door has never been this quiet. Nicely done!
Charles Sheppard
Felix Coriano Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

Pleasant, courteous, and wow...fast!! Love the new door; thanks, Mark!
Alisa Curlee
Mark Sherman Service Provided:
Install Garage Doors
Product:
Garage Doors
Residential Technician:
Review:

Came within an hour of my call. Saw the issue immediately. Courteous and knowledgeable.
Judyann West
Eric Johnsen Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

Great Service! Came out on a Saturday afternoon. Highly recommend.
Michael Perlson
Ron Kull Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Other Staff:
Review:

Eric came to our house at the correct time, diagnosed our issues and clearly told us what needed to be done. After agreeing to the work, he went above and beyond what he had committed to do. Highly recommend! Thank you Eric!
Cheryl Hornig
Eric Johnsen Service Provided:
Garage Door Repair
Product:
Rollers
Residential Technician:
Review:

Excellent, professional and fast service!
Marcia Fries
Eric Johnsen Service Provided:
Garage Door Repair
Product:
Springs
Residential Technician:
Review:

They did a great job. Door is working and sounds much better!
Christine Carpenter
Mark Sherman Service Provided:
Garage Door Repair
Product:
Springs
Residential Technician:
Review:

Professional service at a competitive rate. Precision would be my choice for all garage door related issues.
Cory
A Response from: Mary

Thank you very much for choosing our service!

Felix Coriano Service Provided:
Garage Door Opener Install
Residential Technician:
Review:

Called and service tech was out within four hours. Great timing and everything was done quickly and at a reasonable price. Thank you.
David Gardner
A Response from: Mary

Thank you for choosing our service, and sending us your review!

Dave Ackley Service Provided:
Garage Door Repair
Residential Technician:
Review:

I was having significant issues with my old garage door; I was not sure what needed to be done. I had Mark S. from Precision out to take a look. In no time he had the problem diagnosed, I needed a whole new opener. He stayed past 6pm to ensure everything was installed and running properly. The new system he installed is much quieter and runs very smooth. I would highly recommend Mark and Precision Garage Door.
Devin Pogue
A Response from: Mary

Thank you for choosing our service, and sending us your review!

Mark Sherman Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Residential Technician:
Review:

I called Precision on a Saturday afternoon & had my garage door serviced by 8pm. Dave Ackley was prompt, kind & professional. Thank you!
Courtney Hibbard
A Response from: Mary

Thank you very much for the review for Dave! Thank you for choosing our service!

Dave Ackley Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
Residential Technician:
Review:

Absolutely professional, efficient, fairly priced, honest and friendly! My neighbor recommended Precision and I can see why! From the phone customer service representative to Dave, the door technician I felt secure in getting what I paid for. Thank you!
Sarah Farrelman
A Response from: Mary

Awesome, thank you for that review for Dave! We really appreciate you as our customer, thank you!

Dave Ackley Service Provided:
Garage Door Repair
Product:
Springs
Residential Technician:
Review:

Yes, I ran into my own garage door! I only wish I could have blamed someone else. However, it only got better from that point on. I called Precision and Ron came out the next morning. What a pro! He helped me choose the right door at a great price, and arranged to have it installed two days later. Dave arrived right on time and was finished in a flash. He cleaned up all the old door parts, the boxes, everything. Precision recycles and that's very important to me. Most of all, l LOVE my new garage door. It's better than I imagined. Thanks Precision. You've earned my business.
Katherine Hunter
A Response from: Mary

Thank you so much for the AWESOME & detailed review! We appreciate you taking the time to send it! Great job done by Dave!

Service Provided:
Install Garage Doors
Review:

Five Stars Ron was very knowledgeable, friendly and courteous. He was very willing to answer all my questions during the repairs performed on our garage door. We are very pleased with his work and would recommend Precision and Ron to anyone needing garage door services. Thank you for the great and prompt service.
Don Froehler
A Response from: Mary

Thank you so much for taking the time to send us your review!

Ron Kull Service Provided:
Broken Garage Door Spring Repair
Other Staff:
Review:

After doing some on-line research, I decided to go with Precision for my new garage door opener. Their Chamberlain openers are great and much quieter than my old machine. Precision's pricing is competitive and their service was top notch. They showed up right on time and did a great job on the installation.
Dirk Dunbar
A Response from: Mary

Thank you very much for your review! We appreciate you as our customer!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Ron did an excellent job
Humberto Urioste
Ron Kull Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Other Staff:
Review:

We have been using them for a long time. very satisfied.
Nancy Hilt
Felix Coriano Service Provided:
Broken Garage Door Spring Repair
Residential Technician:
Review:

We've used Precision in the past and were very satisfied with the service. This time around we had a broken spring. Dave discussed what needed to be done, giving us a couple of scenarios we should consider. We picked one and he went right to work. We are very pleased with the outcome.
Garry & susan Rozell
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

the technician arrived on time, corrected problem and advised me on future work that will be needed.
Chris Vandervoort
Service Provided:
Garage Door Repair
Review:

We had an issue with our opener and it just wasn't reliable. It was a chain drive that made lots of noise in addition to refusing to work at the most inopportune moments. Ron gave me a quote on a new belt drive unit and when we had finally had it with our old opener I called to have it replaced. They offered to do it the next day, on a Sunday! The installation was done quickly, professionally, and our new opener is nearly silent in comparison to the old unit.
Steve Pete
A Response from: Mary

Thank you very much for being a loyal customer, we appreciate it!

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

Precision was the firm I purchased the opener from, so I turned to you for repairs. As always the responsiveness and service from Precision was 5- Star. It was a nice touch getting a heads-up e-mail including the name and photo of the technician who would arrive later in the day. Felix called to see if I minded him arriving a little early....of course not! This is the 2nd time due to freeze and thaw that my door jumped the track....last time the (anonymous) technician said since I was the cheeriest person he had dealt with that day, the quick fix was no-charge. Thank-you to your team!
judy mcgrath
A Response from: Mary

Thank you very much for being our returning customer, we really appreciate it! Thanks for the very detailed review. Great job done by Felix!

Felix Coriano Service Provided:
Garage Door Opener Repair
Residential Technician:
Review:

The tech, David, was very experienced, personable and professional. The quality of the installation work was excellent. The time from initial failure of our old door system to a brand new door and opener was quick. Very satisfied.
George McCollough
A Response from: Mary

Thank you for taking the time to send us your review! Excellent job done by Dave!

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

5 stars. Felix fixed our garage door quickly. He performed a safety check when the work was complete. Precision lets you know who is coming to your home; they call before they arrive. Great customer service. Would highly recommend to family and friends.
Andrew & Jenny Affronti
A Response from: Mary

Thank you very much for your comments & review! Great job Felix!

Felix Coriano Service Provided:
Garage Door Repair
Residential Technician:
Review:

Ron came and replaced broken tension spring. He also advised me that it would be a good time to replace the rollers as well(with polyeurethane) ones). He did not pressure me into the decision, I made the decision and he was able to do all the work within a few hours. Service was professional from start to finish.
Timothy Kellett
A Response from: Ron

We really appreciate you as our customer, thank you! Thank you for sending us your review!

Ron Kull Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
Other Staff:
Review:

We needed a new keypad installed for our garage door and called Precision. Everything from the appointment to the install was performed in a professional manner. On the day of the install we were called prior to the technician showing up to let us know he was on his way. The job was performed by owner Ron Kull who was professional, knowledgeable and went the extra mile to make sure we were satisfied in every way. When we need our garage door serviced in the future, we will call Precision again.
David Johnson
A Response from: Ron

Thank you very much for your review! We really appreciate you as our customer!

Felix Coriano Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Residential Technician:
Review:

Thank You!!!!!!!!!!!!
Paul Strelau
A Response from: Ron

We really appreciate you as our customer! Thank you!

Ron Kull Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Other Staff:
Review:

EXCELLENT JOB
Richard Petrie
A Response from: Ron

Thank you very much for choosing our service & sending us your comments!

Mark Sherman Service Provided:
Broken Garage Door Spring Repair
Residential Technician:
Review:

Mark Sherman was excellent. This was an emergency service (Sunday) and he came around 6:00 pm. We called another place that offered similar services and they quoted an outrageous price over the phone without even seeing the issue. It was clear that the person did not want to do the work even though they offered emergency services. Mark was extremely accommodating and did the work in a well professional manner. There is no doubts that we will use Precision again when needed. They truly understand customer service!
Mark Pfuntner
A Response from: Ron

Thank you very much for choosing our service, and sending your detailed review! Great job Mark!

Mark Sherman Service Provided:
Garage Door Repair
Residential Technician:
Review:

Was a great and freindly person, Told me what i needed, price got to work and was out quickley.Top rate.
Brian Colbert
A Response from: Ron

Thank you very much for choosing our service! We really appreciate you as our customer!

Mark Sherman Service Provided:
Broken Garage Door Spring Repair
Residential Technician:
Review:

We are very happy with our new garage door opener. It is amazingly quiet. The service was excellent and our technician explained in detail the benefits of the new opener and how to maintain it.
Tom Conant
A Response from: Ron

Thank you very much for sending us your comments! We appreciate you as our customer!

Ron Kull Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Other Staff:
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