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Read what people are saying
about Precision Garage Door in:

Pittsford, NY

Precision Garage Door of Rochester
has received 154 reviews, averaging 4.97 Stars:
Review:

awesome service-within 30 min of call-Ron was the owner and was great-very fair pricing for emergency service
Steve Rose
Ron Kull Service Provided:
Garage Door Repair
Other Staff:
Review:

Excellent service
Pravin Patel
Mark Sherman Service Provided:
Install Garage Doors
Product:
Cables
Residential Technician:
Review:

Ron originally installed our new garage door about 5 years ago. We were very happy with Precision then. July 3rd around 7PM we were sitting in the backyard enjoying the evening when we heard a thud come from the garage. Upon inspection, we found one side of the garage door was off the ground and the other side touching the ground. Unable to make it open, we called the 24 hour emergency line. Our car was stuck in the garage. We were told that someone would be out between 8AM and 10AM on July 4th. At 8:10 Ron arrived, I could literally hear him singing as he walked up to the house. Ron reported that the cables were were rusted and busted and needed to be replaced. The work was done in less than 20 minutes. He stopped to chat and asked for our email, we assumed that he would send us the bill. He stated that he was giving us a holiday discount, and we thought he was joking, expecting to get hit with an extra charge. When the bill arrived it was discounted by 100%!!! Now there's a guy who knows how to take care of his customers!!! Amazed and grateful that we even got service on July 4th and with a "holiday discount" to boot. Ron has earned our loyalty for life.
Jeff Goppert and Doris Green, Pittsford, NY
Ron Kull Service Provided:
Garage Door Repair
Other Staff:
Review:

We chose Precision Door Service to repair / replace garage door because we have been pleased with the service done by Precision personnel in the past. We would rate Dave Ackley's work as 5 stars because of his commitment to doing quality work and his professionalism.
Howard Sammann
Dave Ackley Service Provided:
Install Garage Doors
Product:
Garage Doors
Residential Technician:
Review:

Mark S quickly diagnosed and carefully explained the problem, options for repair, and expectations. Quickly repaired for what we thought was a reasonable price, but since we only use Precision, we didn't even consider another quotation.
Edward Lewis
Mark Sherman Service Provided:
Garage Door Repair
Product:
Springs
Residential Technician:
Review:

These guys are awesome. Honest, reliable and great service.
James Cronkwright
Ron Kull Service Provided:
Garage Door Repair
Product:
Rollers
Other Staff:
Review:

Great professional service. Knowledgeable service personnel. Prices seem somewhat high. Recommended.
David Lum
Drew Stewart Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

Great company. Honest, fair price and do excellent work. Have used them twice both times very satisfied, highly recommend.
Joseph Foster
Dave Ackley Service Provided:
Garage Door Repair
Product:
Springs
Residential Technician:
Review:

Mark was on time, explained my options and went right to work. Now my garage door goes easily up-and-down with just the push of a button. What else could I ask for?
Margot Ward
Mark Sherman Service Provided:
Garage Door Opener Repair
Residential Technician:
Review:

Haven't had a problem in some time, but they quickly fixed the issue and checked out both doors. Their technicians are always knowledgeable, efficient, & friendly.
Ron S.
Dave Ackley Service Provided:
Garage Door Opener Repair
Residential Technician:
Review:

We were extremely satisfied with the technician and the work that was done.
Soraya Steinhilber
Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Review:

Mark Sherman was fantastic and answered all our questions. Will certainly use him again.
Jessica
Mark Sherman Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

Mark Sherman was friendly, professional, understanding and solved my problem! He has been here before and also at Landsdowne when my husband was alive - he has the ability to make a client feel that they are very important to Precision and to him. I am so glad that I always know who to call! My neighbor asked about the company and I gave him Mark's card - he is new to town and needs to know who to call when he has a problem. Thank you!
Marilynn Mcdonald
Mark Sherman Service Provided:
Garage Door Opener Repair
Residential Technician:
Review:

This service was awesome ! I called on SUNDAY & made an appt. for Monday. ( I was so surprised that an appt. would be made on Sunday .) The technician arrived , EARLY , and explained everything : the sensors had to be cleaned and aligned. He made some suggestions about future care, and even changed a battery in one of the remotes . He was extremely professional. I highly recommend them . 5 stars !
Mary Ann Keegan
Dave Ackley Service Provided:
Garage Door Opener Repair
Residential Technician:
Review:

The repair man arrived promptly at 1 pm and I was happily surprised. He was courteous and did the job well. I am pleased with the garage door repair.
Musette Castle
Felix Coriano Service Provided:
Garage Door Repair
Product:
Rollers
Residential Technician:
Review:

Very quick reliable service.
Korey Brown
A Response from: Mary

Thank you very much for choosing our service, we appreciate you as our customer!

Service Provided:
Garage Door Repair
Product:
Cables
Review:

I just had my garage door repaired and the entire experience was great! Felix Coriano was my tech and he was FABULOUS! He called and gave me a 20 minute "heads up" which was very much appreciated. Upon arrival he was super polite and very informative regarding the repair needed. I also appreciate him letting me know what was needed to keep the system running smoothly for years to come. I will DEFINITELY be calling Precision for future needs and asking for Felix! Thanks so much for providing a friendly, positive experience Precision Door!!
Jeanie Long
A Response from: Mary

Thank you very much for choosing our service, and for the EXCELLENT review for Felix! Great job by Felix!

Felix Coriano Service Provided:
Garage Door Repair
Product:
Rollers
Residential Technician:
Review:

Was referred to your company. I live chatted from the web site and an appointment was set up for the next morning. There early, done within the hour. Completely satisfied and would not only use you again but would refer your company also.
Dan Crespo
A Response from: Mary

Thank you very much for choosing our service & for sending your review!

Ron Kull Service Provided:
Garage Door Repair
Product:
Springs
Other Staff:
Review:

I was very pleased with Dave's work, his attitude and the quickness that he fixed my garage door today. I would highly recommend Precision Door to anyone in the future based on today's experience.
David Stolp
A Response from: Mary

Thank you for the review for Dave! We appreciate you as our customer!

Service Provided:
Garage Door Repair
Review:

Felix was great! He arrived on time, was very efficient and got the job done quickly. He was very pleasant and cleaned up everything beautifully. I would recommend your business highly.
Mary jo Ciaccia
A Response from: Mary

Thank you for choosing our service and sending your review! Great job by Felix!

Felix Coriano Service Provided:
Garage Door Repair
Residential Technician:
Review:

We called Precision several times to service our old garage doors and were very pleased with the prompt, courteous service we received. Even on weekends! So when it came time to replace the garage doors and openers, we naturally called Precision. Once again we were pleased with what they offered. Not only their product but also their service. We would highly recommend them.
Jan Schumacher
A Response from: Mary

Thank you very much for continuing to choose our service, we really appreciate you as our customer!

Ron Kull Service Provided:
Install Garage Doors
Product:
Belt Drive Garage Door Opener
Other Staff:
Review:

Can I give 6 stars!? This company is fantastic and I recommend them to everyone I know! I shopped around quite a bit before I settled on a company and please let me save you the time and hassle, just call Ron and his team.
Maggie Nearing
A Response from: Mary

Thank you for choosing our service, and sending us your review!

Service Provided:
Garage Door Repair
Review:

Very pleased with our new garage door. Thanks
Mike Spiegel
A Response from: Mary

Thank you for choosing our service, and sending us your review!

Ron Kull Service Provided:
Install Garage Doors
Product:
Garage Doors
Other Staff:
Review:

Precision Door Service is FANTASTIC! This is how a traditional business adapts to the modern world by leveraging online tools such as Chat now and taking advantage of introducing the company and its employees on its web page. In the past I automatically called the company that installed my garage doors simply because that is the first number I found on the sticker on my door, however this time my door broke on a Saturday, and my traditional service was not open. Precision made it easy for me to find them with a simple search that showed me consistent 5 star ratings which brought me to their site. From there I used chat and within seconds someone answered, within minutes I had a service call scheduled for later that day, and within seconds form there I received an email confirming the time of my appointment and the name of the service individual, Dave Ackley, who was scheduled to perform the repair. Dave Ackley phoned that he could be at my house a little earlier than estimated which worked out fine. Dave diagnosed the issue, offered me the estimate for the work, and provided me with other options that I might be interested in. The work was performed quickly and for a reasonable price. I highly recommend Precision Door Service and would use again.
Scott Ramirez
A Response from: Mary

Thank you for choosing our service, and sending us your very detailed review! We really appreciate you as our customer!

Dave Ackley Service Provided:
Garage Door Repair
Product:
Springs
Residential Technician:
Review:

5 Stars. Replaced opener on other door some years ago. They do excellent work. Very professional behavior.
William Sheeran
A Response from: Mary

Thank you for choosing our service, and sending us your review!

Felix Coriano Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Residential Technician:
Review:

Ron Kull is AWESOME!!!! What more can we say!! We tell everyone all of the time about Precision and how amazing their service is. My 86 year old mother just loves this company!!
Chrissy Doggett
A Response from: Mary

Thank you for choosing our service, and sending us your review!

Ron Kull Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Other Staff:
Review:

Mark has serviced my garage door before and manages to keep the door working well. Many thanks Mark.
Rose Miller
A Response from: Mary

Thank you for sending us your review!

Mark Sherman Service Provided:
Garage Door Repair
Residential Technician:
Review:

I really appreciate the 24-hour scheduling and weekend service availability. The technician arrived on time, gave me a thorough assessment with choices and completed the job in a timely and neat fashion.
Kathleen Gill
A Response from: Ron

Thank you for choosing our service and for sending us your review!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Technician was very timely and effective in making the repairs. Had excellent customer service skills too. I would highly recommend Precision Door Service to our friends and neighbors.
Gene Wing
A Response from: Mary

Thank you for choosing our service and for sending us your review!

Service Provided:
Broken Garage Door Spring Repair
Review:

We converted our old two-door garage into a handsome new 17 foot door. What a difference!! Not just in the ease of car entry and exit, but in the “size” of the garage. Thank you Precision for your advice and installation. Our garage suddenly grew larger!
Richard Braverman
A Response from: Mary

Thank you very much for your detailed review! Great job done by Drew!

Drew Stewart Service Provided:
Install Garage Doors
Product:
Garage Doors
Residential Technician:
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