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Read what people are saying
about Precision Garage Door in:

Pittsford, NY

Precision Garage Door of Rochester
has received 169 reviews, averaging 4.98 Stars:
Review:

Very quick reliable service.
Korey Brown
A Response from: Mary

Thank you very much for choosing our service, we appreciate you as our customer!

Service Provided:
Garage Door Repair
Product:
Cables
Review:

I just had my garage door repaired and the entire experience was great! Felix Coriano was my tech and he was FABULOUS! He called and gave me a 20 minute "heads up" which was very much appreciated. Upon arrival he was super polite and very informative regarding the repair needed. I also appreciate him letting me know what was needed to keep the system running smoothly for years to come. I will DEFINITELY be calling Precision for future needs and asking for Felix! Thanks so much for providing a friendly, positive experience Precision Door!!
Jeanie Long
A Response from: Mary

Thank you very much for choosing our service, and for the EXCELLENT review for Felix! Great job by Felix!

Felix Coriano Service Provided:
Garage Door Repair
Product:
Rollers
Residential Technician:
Review:

Was referred to your company. I live chatted from the web site and an appointment was set up for the next morning. There early, done within the hour. Completely satisfied and would not only use you again but would refer your company also.
Dan Crespo
A Response from: Mary

Thank you very much for choosing our service & for sending your review!

Ron Kull Service Provided:
Garage Door Repair
Product:
Springs
Other Staff:
Review:

I was very pleased with Dave's work, his attitude and the quickness that he fixed my garage door today. I would highly recommend Precision Door to anyone in the future based on today's experience.
David Stolp
A Response from: Mary

Thank you for the review for Dave! We appreciate you as our customer!

Service Provided:
Garage Door Repair
Review:

Felix was great! He arrived on time, was very efficient and got the job done quickly. He was very pleasant and cleaned up everything beautifully. I would recommend your business highly.
Mary jo Ciaccia
A Response from: Mary

Thank you for choosing our service and sending your review! Great job by Felix!

Felix Coriano Service Provided:
Garage Door Repair
Residential Technician:
Review:

We called Precision several times to service our old garage doors and were very pleased with the prompt, courteous service we received. Even on weekends! So when it came time to replace the garage doors and openers, we naturally called Precision. Once again we were pleased with what they offered. Not only their product but also their service. We would highly recommend them.
Jan Schumacher
A Response from: Mary

Thank you very much for continuing to choose our service, we really appreciate you as our customer!

Ron Kull Service Provided:
Install Garage Doors
Product:
Belt Drive Garage Door Opener
Other Staff:
Review:

Can I give 6 stars!? This company is fantastic and I recommend them to everyone I know! I shopped around quite a bit before I settled on a company and please let me save you the time and hassle, just call Ron and his team.
Maggie Nearing
A Response from: Mary

Thank you for choosing our service, and sending us your review!

Service Provided:
Garage Door Repair
Review:

Very pleased with our new garage door. Thanks
Mike Spiegel
A Response from: Mary

Thank you for choosing our service, and sending us your review!

Ron Kull Service Provided:
Install Garage Doors
Product:
Garage Doors
Other Staff:
Review:

Precision Door Service is FANTASTIC! This is how a traditional business adapts to the modern world by leveraging online tools such as Chat now and taking advantage of introducing the company and its employees on its web page. In the past I automatically called the company that installed my garage doors simply because that is the first number I found on the sticker on my door, however this time my door broke on a Saturday, and my traditional service was not open. Precision made it easy for me to find them with a simple search that showed me consistent 5 star ratings which brought me to their site. From there I used chat and within seconds someone answered, within minutes I had a service call scheduled for later that day, and within seconds form there I received an email confirming the time of my appointment and the name of the service individual, Dave Ackley, who was scheduled to perform the repair. Dave Ackley phoned that he could be at my house a little earlier than estimated which worked out fine. Dave diagnosed the issue, offered me the estimate for the work, and provided me with other options that I might be interested in. The work was performed quickly and for a reasonable price. I highly recommend Precision Door Service and would use again.
Scott Ramirez
A Response from: Mary

Thank you for choosing our service, and sending us your very detailed review! We really appreciate you as our customer!

Dave Ackley Service Provided:
Garage Door Repair
Product:
Springs
Residential Technician:
Review:

5 Stars. Replaced opener on other door some years ago. They do excellent work. Very professional behavior.
William Sheeran
A Response from: Mary

Thank you for choosing our service, and sending us your review!

Felix Coriano Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Residential Technician:
Review:

Ron Kull is AWESOME!!!! What more can we say!! We tell everyone all of the time about Precision and how amazing their service is. My 86 year old mother just loves this company!!
Chrissy Doggett
A Response from: Mary

Thank you for choosing our service, and sending us your review!

Ron Kull Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Other Staff:
Review:

Mark has serviced my garage door before and manages to keep the door working well. Many thanks Mark.
Rose Miller
A Response from: Mary

Thank you for sending us your review!

Mark Sherman Service Provided:
Garage Door Repair
Residential Technician:
Review:

I really appreciate the 24-hour scheduling and weekend service availability. The technician arrived on time, gave me a thorough assessment with choices and completed the job in a timely and neat fashion.
Kathleen Gill
A Response from: Ron

Thank you for choosing our service and for sending us your review!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Technician was very timely and effective in making the repairs. Had excellent customer service skills too. I would highly recommend Precision Door Service to our friends and neighbors.
Gene Wing
A Response from: Mary

Thank you for choosing our service and for sending us your review!

Service Provided:
Broken Garage Door Spring Repair
Review:

We converted our old two-door garage into a handsome new 17 foot door. What a difference!! Not just in the ease of car entry and exit, but in the “size” of the garage. Thank you Precision for your advice and installation. Our garage suddenly grew larger!
Richard Braverman
A Response from: Mary

Thank you very much for your detailed review! Great job done by Drew!

Drew Stewart Service Provided:
Install Garage Doors
Product:
Garage Doors
Residential Technician:
Review:

Amazing service!!! And FAST!!! We had a beautiful new garage door installed a few years ago by Precision and knew that it was only a matter of time before we needed a new garage door opener. They never tried to push that on us either and said that the one we had was still working fine. Well..... today was the day that it stopped working! I called Precision at 11:15 and the whole thing was installed by 1:00!! Great people!!! Thank you so much!!!
Chrissy Doggett
A Response from: Mary

Thank you so much for taking the time to send your detailed review! Thank you for continuing to choose Precision!

Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Review:

Thank you for showing up early and fixing the garage. We really appreciate your help.
Nicole Collins
A Response from: Mary

Thank you very much for sending us your review! We really appreciate you as our customer!

Mark Sherman Service Provided:
Garage Door Repair
Residential Technician:
Review:

I have called on Precision Doors to fix a few different garage door issues over the last decade. They are always polite, punctual, and good at the job. Most often the service technician has been a great guy named Mark Sherman. besides being very charismatic, he is insightful, capable, and gets the job done right the first time. I absolutely recommend Precision Doors.
Joette Vahey
A Response from: Ron

Thank you very much!

Mark Sherman Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

When we arrived home Sunday afternoon and our garage door wouldn't open, we were sure the spring was broken. We immediately called Precision as we have successfully used Precision to maintain our door for several years. I was pleasantly surprised to find out your service Tech could be here so quickly! (Monday morning) Drew, our technician, was very thorough and made sure I understood what he needed to do and showed me the damaged parts he needed to replace, before doing the job. He was the epitome of professionalism and completed the job in a timely manner so that I could get to my 11:00 appointment. Thank you Drew!!!
Pat Heater
A Response from: Ron

Thank you very much!

Drew Stewart Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

Opps backed into the garage door with hatch door open. Called. Tech here the next morning and the door works great. Thank you
Carol Jackson
A Response from: Ron

Thank you very much!

Service Provided:
Garage Door Repair
Review:

Got the estimate at 1pm and doors were installed by 5pm same day. Clean, professional and look great. Very happy with the job! 5STAR
Carolyn Walsh
A Response from: Ron

Thank you very much!

Mark Sherman Service Provided:
Install Garage Doors
Product:
Garage Doors
Residential Technician:
Review:

Great follow-up from website. Ron was on time and very helpful.
David Mezzoprete
A Response from: Mary

Thank you very much!

Ron Kull Service Provided:
Install Garage Doors
Other Staff:
Review:

Your service representative was terrific, really. I would recommend your company without hesitation. Thank you for a excellent job!
George Morrison
A Response from: Mary

Thank you very much for choosing our service, we really appreciate it!!

Drew Stewart Service Provided:
Install Garage Doors
Product:
Garage Doors
Residential Technician:
Review:

The tech showed up 40 minutes early which was excellent and freed up our day. He was quick and efficient in assessing the issue. He didn't fabricate a problem in order to make a sale. He was honest and forthcoming in his assessment and actually saved us money by fixing the door. We will need to replace it eventually due to existing problem but we were spared a large expense for now. I would recommend this company without hesitation.
Steven Grodensky
A Response from: Mary

Thank you for taking the time to send us your review!

Felix Coriano Service Provided:
Garage Door Repair
Residential Technician:
Review:

Mark was great. He explained the situation, pointed out more cost effective options (long-term), but also listened and responded to my particular concerns and limited options (short-term). Ultimately he guided me to the best solution for the moment and suggested options for a long-term solution within our local constraints. I saved some money short-term, but more importantly, I'll be back to Precision for the long-term improvement once I have approvals from the Historical district. Awesome service; couldn't ask for anything better.
John Temp
A Response from: Mary

Thank you very much for sending us your detailed review!!

Mark Sherman Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

Precision replaced two garage doors. Seamless experience from selecting the doors through installation.
Michael Kane
Felix Coriano Service Provided:
Install Garage Doors
Product:
Garage Doors
Residential Technician:
Review:

Mark did a great job for us! Our garage door spring was broken and he replaced it in 15 minutes flat!!!
David House
Mark Sherman Service Provided:
Broken Garage Door Spring Repair
Residential Technician:
Review:

The service was excellent! I would recommend Precision to anyone!
David Mclaughlin
A Response from: Mary

Thank you very much for your review!

Felix Coriano Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Residential Technician:
Review:

Called Precision and they were extremely helpful in setting up the appointment. Technician Mark came out and performed the install and he was great. He was on time, curteous, did a great job on the install and was thorough. Also, explained how the opener worked and helped me connect it to the already existing keypad. Mark also gave me tips on easy maintenance I could perform to increase the life of the opener and door.
FW
A Response from: Mary

Thank you very much for your detailed review, we appreciate it! Great job Mark!

Mark Sherman Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Residential Technician:
Review:

Ron was prompt and did a nice job.
Dale Ludwig
Ron Kull Service Provided:
Broken Garage Door Spring Repair
Other Staff:
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