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Read what people are saying
about Precision Garage Door in:

Spencerport, NY

Precision Garage Door of Rochester
has received 39 reviews, averaging 4.99 Stars:
Review:

I went to close my garage door this afternoon and boom, my door was stuck and after looking at it, found that a cable was broken. I can do most home improvements myself, but when it comes to garage doors, I call the pros. I called Precision and they said a repair technician could come out this evening between 7and 9 PM. Mark Sherman called me at about 7 PM to advise me that he was going to be there about 8 PM. Mark arrived, was able to make an evaluation and quickly came back to give me the estimate. Mark performed the work quickly and efficiently. He made some additional tweaks to more door, also installed a lag screw on my door track at no additional charge. Mark was very pleasant to talk to and I will definitely be calling Precision again for my garage door repairs.
David DeMers
Mark Sherman Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
Residential Technician:
Review:

Our spring broke and Dave came right out to fix it. What a nice guy! He explained everything and worked quickly and efficiently. Afterwards we needed an adjustment and Dave came out and took care of us again. Very happy with the service. Reasonable prices, quick response and nice techs - what more could you want? Highly recommend.
M Snider
Dave Ackley Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

Second time using them, and both times have been excellent. Punctual, knowledgeable, professional, and reasonable.
Joe N
Drew Stewart Service Provided:
Garage Door Opener Repair
Residential Technician:
Review:

Mark did a great job.
Jerry Bader
Mark Sherman Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Residential Technician:
Review:

Mark is very professional, and very competent . He did an excellent job. He is very conscious about being on time. We will highly recommend Mark.
Jerry Bader
Mark Sherman Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Residential Technician:
Review:

It was a pleasure doing business with Precision! Setting up the appointment was easy. Our technician was prompt and did a great job fixing our garage door. I will definitely call them again if I need work do on my garage door. I will also recommend Precision to anyone I know who needs garage door service!
Benjamin Barrow
Dave Ackley Service Provided:
Garage Door Repair
Residential Technician:
Review:

Had a new garage door installed. Very pleased with the service and the craftsmanship of mark, the technician that did the install.
Matt
Mark Sherman Service Provided:
Install Garage Doors
Product:
Garage Doors
Residential Technician:
Review:

Hello, Mark Sherman performed service on my garage door, replacing springs and cable. he was very professional and efficient. Not only did he fix those problems but he went above and beyond to adjust my door opener. I'm extremely please with service quality and price. Thank you
Robert Gavin
Mark Sherman Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

All I needed was a quote and I got a nice sheet showing me my options with a general breakdown. Quick and easy. I also appreciated the call to inform me Felix would be there in 20 minutes. Excellent.
Chris Monahan
A Response from: Ron

Great job done by Felix! Thank you for choosing our service!

Felix Coriano Service Provided:
Broken Garage Door Spring Repair
Residential Technician:
Review:

Dave Mackay is a great technician who explained everything and patiently answered all of my questions and the very quick service was much appreciated.
Gloria
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Great efficient service.
Peter Lowe
A Response from: Mary

Thank you very much for choosing our service!

Drew Stewart Service Provided:
Garage Door Repair
Residential Technician:
Review:

Totally satisfied and will certainly recommend Precision to anyone I know who may need garage door work or installation. The service man called before his arrival and was well within the window I was provided when making the appointment the day before. When going over the repair with me he didn't try to oversell or take advantage in any way. He explained everything in detail and in terms that I could understand. Thank you for your prompt and efficient service.
Patricia O'Marra
A Response from: Mary

Great job done by Drew! Thank you for taking the time to send us your review!

Drew Stewart Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

Called last night because our overhead garage door spring broke. We were AMAZED they offered to come out to fix it immediately. We made an appointment for this morning and Dave, the tech came out at 8am and replaced the springs and had door full operational within a reasonably short period of time. Highly recommend Precision Door Service.
Tracy Pruner
A Response from: Mary

Thank you for choosing our service and for sending us your review and comments! Great job by Dave!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

We were impressed with Drew's work and attitude---very friendly man, and we would certainly recommend him to anyone needing garage door help!
Barbara Gropp
A Response from: Mary

Thank you very much! We really appreciate you as our customer!

Drew Stewart Service Provided:
Garage Door Opener Install
Product:
Opener
Residential Technician:
Review:

Great experience from the start (reviewing your website to making the appointment and through the repair). Tech called ahead and could come earlier! Door is fixed. We will consider using your company again and referring people we know to you! Thank you!
Shannon Kulzer
A Response from: Ron

Thank you very much for sending us your review! We really appreciate you as our customer!

Mark Sherman Service Provided:
Broken Garage Door Spring Repair
Residential Technician:
Review:

I AM VERY IMPRESSED WITH THEIR HONESTY. THE SPRNG HAD TO BE RECOILED AND THE BILL WAS ONLY $54. ONE GUY I CALLED BEFORE I CALLED PRECISION WANTED $63 JUST TO LOOK AT IT!! CROOKED CONTRACTORS COULD HAVE TOLD ME I NEEDED A NEW SPRING AND CHARGED ME A LOT. ITS HARD TO FIND HONEST PEOPLE AND I WILL USE THEM WHENEVER I NEED THEM.
BILL DUNNE
A Response from: Mary

Thank you very much, we really appreciate your comments! Great job by Dave.

Service Provided:
Broken Garage Door Spring Repair
Review:

Thank you so much Precision for not only being on time, but being early to both the quote and the actual installation appointment...also for calling a head of time and being so professional...we would highly recommend Precision for all your garage door needs!
Kendra Martone
A Response from: Mary

Great job done by Dave! Thank you very much for choosing our service!

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Such an outstanding company! We love our new garage door. I had a technician come out for a minor repair. He not only repaired the problem but took the time to check everything out. I can't thank him enough for handing me a ring that he found in the driveway. Such outstanding honesty, wonderful service and great employees. Thank you Precision
Anne Granata
A Response from: Mary

Great review for Drew's work, thank you for sending us your comments! We appreciate you as our customer!

Drew Stewart Service Provided:
Garage Door Repair
Residential Technician:
Review:

We had a dent in the door that was hit by our hired plow man. The garage door made a horrible sound so we called Precision Door to come out to look at it .We have used Precision in the past and have been very satisfied. Mark Sherman came out and replaced the roller that popped out and told us the panel was bent but could be used but not sure how long it would work till it pop's out again. It was about a week so we called again and we met Ron and ordered a new door!! Everyone was so professional ,honest and wonderful to work with. finally Drew installed garage door and opener in a speedy and professional manner . I will give five stars to all!!!!! And the product is awesome too!!!!
Joanne Hagy
A Response from: Mary

Thank you very much for being our customer, we really appreciate your comments!

Mark Sherman Service Provided:
Install Garage Doors
Product:
Garage Door Opener
Residential Technician:
Review:

I can't say enough about your company. Our new garage door with windows is beautiful. The installer did such a nice job, cleaned up everything after himself. We didn't have to do anything after he left, except admire his work. I have to give him credit, he installed our door in below zero conditions. He insisted on doing it regardless of the weather. I will recommend your company to everyone. Thank you Precision and your dedication of excellence!
Anne Granata
A Response from: Mary

Thank you very much for choosing us, and for sending such a detailed review! Great job done by Drew!!

Drew Stewart Service Provided:
Install Garage Doors
Product:
Garage Doors
Residential Technician:
Review:

good job
John Walbridge
A Response from: Ron

Thank you for sending us your review!

Ron Kull Service Provided:
Garage Door Repair
Other Staff:
Review:

Felix did a great job repairing our garage door. He called to let us know when he would be at our house and was very efficient. We would use this company again in the future.
Bruce Weber
A Response from: Ron

Thank you very much for your review! We appreciate you as our customer! Great job by Felix!

Felix Coriano Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Residential Technician:
Review:

Dave Mackay was awesome. We hit it right off the bat. We talked the whole time and he never stopped. Very impressed with his work ethic.
Doug Rheinwald
A Response from: Ron

Thank you very much for your review, we appreciate you as our customer! Great job done by Dave!

Service Provided:
Garage Door Opener Repair
Product:
Springs
Review:

Mark was great, very friendly and professional. Work was done quickly, and the door closes perfectly now. Pulleys were a bit pricey, but coupled with the AAA Deal overall good value.
Ron Gutmann
A Response from: Ron

Thank you for sending us your review! Great job Mark!

Mark Sherman Service Provided:
Garage Door Repair
Product:
Rollers
Residential Technician:
Review:

1st class technicians. show up as promised and the work is done quickly. Great job!!
Gary Gray
A Response from: Ron

Thank you for your comments & for choosing our service! Great job Mark!

Mark Sherman Service Provided:
Broken Garage Door Spring Repair
Residential Technician:
Review:

Quick turnaround,on time and Great service!!
Gary Gray
A Response from: Ron

Thank you very much, we really appreciate you as our customer!

Ron Kull Service Provided:
Garage Door Opener Repair
Other Staff:
Review:

I found Precision while doing an internet search. Precision is a great company to get your work done with. Ron came out quickly to estimate a replacement door and to also replace the overhead opener. Mark showed up a few days later to do the installation. Mark is very professional, friendly and thorough and completed the job on an extremely hot and humid day. If you get a chance to use this team I recommend that you do.
Mike Musson
A Response from: Ron

Thank you very much for choosing our service! And thank you for your detailed review, great job done by Mark!

Mark Sherman Service Provided:
Install Garage Doors
Product:
Garage Doors
Residential Technician:
Review:

I would, and will recommend Precision to anybody with garage a door issues .The service tech. was fantastic . on time, polite, courteous,and explained the problem and repair .very satisfied .
Danna Magar
A Response from: Ron

Thank you very much for choosing our service! We really appreciate you as our customer!

Ron Kull Service Provided:
Broken Garage Door Spring Repair
Other Staff:
Review:

oUTSTANDING SERVICE! I CALLED SEVERAL PLACES FOR REPAIR AND DIDN'T GET A CALL BACK. I CALLED PRECISION AND THEY CAME OUT THE VERY NEXT DAY. THOUGH I ONLY NEEDED MY DOOR OPENER REPAIRED, THEY WENT THE EXTRA MILE AND ADJUSTED MY SPRINGS, GREASED THE ROLLERS AND PERFORMED SEVERAL OTHER TEST TO ENSURE THE DOOR WAS IN WORKING ORDER. GREAT COMPANY, GREAT PEOPLE, THANKS FOR A JOB WELL DONE!! LINDA & JOE BURGIO
Linda Burgio
A Response from: Ron

Thank you very much for sending us your review! We really appreciate you as our customer!

Ron Kull Service Provided:
Garage Door Opener Repair
Other Staff:
Review:

Hi Ronnie and Team, Just wanted to let you know how very thrilled we were with the customer service that we received from your company. Our tech Mark Sherman was wonderful. He came less than 2 hours after our initial call to Precision and he couldn't have been more professional. He even came a second time, the very next morning, to make some adjustments as well. Once again, thank you to Precision for the great service. We will definitely be passing along your name and using you in our future. Many thanks, Mike and Kendra Martone Spencerport, NY
Mike Martone
A Response from: Ron

Thank you very much for sending us your review, we really appreciate you as our customer!

Mark Sherman Service Provided:
Broken Garage Door Spring Repair
Product:
Belt Drive Garage Door Opener
Residential Technician:
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