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Read what people are saying
about Precision Garage Door in:

Victor, NY

Precision Garage Door of Rochester
has received 57 reviews, averaging 4.96 Stars:
Review:

Fast service on garage door. Great technician, repaired problem quickly. Gave information on how to keep fixtures greased. Would recommend your company. Thank you for your help 5 stars
Peggy Christy
Mark Sherman Service Provided:
Garage Door Repair
Product:
Springs
Residential Technician:
Review:

Fantastic service. I felt like they went above and beyond!
Corey Smith
Mark Sherman Service Provided:
Install Garage Doors
Product:
Garage Door Opener
Residential Technician:
Review:

Really friendly tech, was early both times, came back out to help when the new opener wasn't working for no charge. No complaints and very happy with service.
Kyle Trenshaw
Dave Ackley Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Residential Technician:
Review:

Mark Sherman arrived at specified time ,assessed the situation, and solved the problem swiftly. He explained fully his actions, and how to avoid future problems. He is a credit to your organization.
Donald Finkbeiner
Mark Sherman Service Provided:
Garage Door Opener Repair
Residential Technician:
Review:

The service was excellent! He called ahead of time to let me know when he would be arriving. Within seconds,he had diagnosed what was wrong with my garage door opener!! Finished up the service with oiling everything and demonstrated that things were working well!!So friendly and courteous. I highly recommend this company!
Sheila Devanny
Felix Coriano Service Provided:
Garage Door Opener Repair
Residential Technician:
Review:

Insanely fast service - our cars were stuck in our garage and they originally weren't coming until 5pm... then they called back and had a technician nearby, so he came earlier at noon - and literally had my door fixed within 90 minutes of my original phone-call!! Great, friendly and knowledgeable technician, would definitely call for any future replacement or repairs for my garage door! Thanks Mark!
Paul Francisco
Mark Sherman Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

On time, quick repair, courteous service and the real problem was recognized and recommendations made. Thanks very much!
Melanie Butler
Service Provided:
Garage Door Repair
Product:
Cables
Review:

Dave is amazing. He always makes things work. And if they don't he will make it right. Thanks Dave.
Mary Zimmerman
A Response from: Mary

Thank you for the excellent review for Dave!!

Service Provided:
Garage Door Opener Repair
Review:

Dave was early. He looked over the situation and gave me options and what the cost was. I/he thought it would be a repair, but when he got to the opener he could see it would require replacement. Dave showed me where the issue was. Preformed the new installation and programmed the unit. Tested it before he left. Good Job.
Gary & margie Wood
A Response from: Ron

Great job done by Dave! Thank you for taking the time to send us your review!

Service Provided:
Garage Door Opener Install
Review:

From the time I live chatted with a service rep until the job was complete my husband and I were 100% satisfied and very please with the service we were provided. Our tech was competent and service oriented. I would highly recommend Precision to other customers.
Susan Roberts
A Response from: Mary

Thank you for your detailed review, and for choosing us! Great work done by Felix!

Felix Coriano Service Provided:
Garage Door Repair
Residential Technician:
Review:

Excellent service .Technician was hoghly skilled and has great interpersonal skills.
Jack Clarcq
A Response from: Mary

Great job done by Felix! Thank you for sending us your review!

Felix Coriano Service Provided:
Garage Door Opener Repair
Residential Technician:
Review:

Definitely put this company on your list for garage door service. I was pleasantly surprised that the owner himself did the spring repair. Ron arrived soon after I placed my call. He explained the situation, was very personable and professional. The charge was fair and reasonable. Excellent customer service all around!
Rhoda W.
A Response from: Mary

Thank you for choosing our service, and sending us your review!

Ron Kull Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Other Staff:
Review:

Very pleased with our repair service. Technician Dave was prompt, very quick, showed us our options, gave us some good pointers, and let us decide what to do. He came on a Sunday with no extra charges! Will definitely use them again for future service.
Tami Hutchings
A Response from: Ron

Thank you for sending us your review!

Dave Ackley Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

We were able to find the type of garage doors we were looking for at a price we could afford. All the people we dealt with were friendly, helpful and professional.
C Hughes
A Response from: Ron

Thank you for sending us your review!

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Have used Precision twice in last month (separate incidents) and they are FANTASTIC! Prompt, professional, reasonably priced.
Mike Riley
A Response from: Mary

Thank you so much for sending us your review, and for choosing our service!!

Service Provided:
Garage Door Repair
Review:

I had a garage door spring brake this morning and I was not sure who to call. I saw your ad in the yellow pages and decided to give you a call. That decision turned out to be the best decision I could have made for garage door repairs. When I called and explained the problem the representative said they would have a technician (Dave) out to my house by 3:00 pm. I must say I was very surprised, I thought I would have to wait several days. Dave explained the problem to me, made several recommendations to me for the repair and we decided on the best fix. He had the work completed and was gone before 5:00 pm on the same day I called. I highly recommend Precision for your garage door needs.
Jerald Vaughn
A Response from: Mary

Thank you very much! We really appreciate you as our customer!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Great job was done on installing my new 8x16 foot garage door. The look and performance are outstanding. Now if i get 20 years on this door, I will be 100% happy.
Matt Jacobs
Mark Sherman Service Provided:
Install Garage Doors
Product:
Garage Doors
Residential Technician:
Review:

The tech, Felix, knew just what he was doing and resolved the problem quickly. He made the added effort of checking the whole system over before leaving. Prior to his arrival had been kept informed by phone continuously of his pending arrival by the home office. Service as advertised and then some! Thanks!!
Patrick Haley
Felix Coriano Service Provided:
Garage Door Opener Repair
Residential Technician:
Review:

Prompt, polite, had all parts on truck, excellent repair
Don Corcoran
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Great service, quick turnaround for an emergency repair. would definitely recommend.
Burt Speer
Mark Sherman Service Provided:
Garage Door Repair
Product:
Cables
Residential Technician:
Review:

Excellent service and fair price. Highly recommend!
Christine Valway
A Response from: Mary

Thank you very much, we really appreciate it!

Ron Kull Service Provided:
Broken Garage Door Spring Repair
Other Staff:
Review:

Fast, fair and friendly. Arrived early but called to be sure I was home. This second time I've used them : very easy scheduling and quick response time
Melanie Butler
A Response from: Mary

Thank you very much for continuing to choose our service, we really do appreciate it! Great job by Felix!

Felix Coriano Service Provided:
Garage Door Repair
Residential Technician:
Review:

Great customer service.........couldn't be happier with the quick and efficient way my service call was handled by your courteous and friendly technician, Mark. Have used your company in the past and will continue to do so in the future. Appreciated the telephone updates as well. I might add that your website is very informative. Thank you again!
Marge Gawronski
A Response from: Mary

Thank you for continuing to choose our service, we really appreciate it! Great job by Mark!

Mark Sherman Service Provided:
Garage Door Repair
Residential Technician:
Review:

Excellent job. #5
Thomas Lee
A Response from: Mary

Thank you very much! Great job by Dave!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Prompt professional service. Broken torsion spring was replaced and now the door works better than it did when it was new.
Steve Rivers
A Response from: Mary

Thank you very much for choosing our service! Great job by Mark!

Mark Sherman Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
Residential Technician:
Review:

the person that was here ..mark sherman..was great he took time to explain everything to me and was very good hopefully i can get him back for any problems he was good!!!
Gail Maffett
A Response from: Mary

Thank you so much for sending us your comments ! Great work done by Mark !!

Mark Sherman Service Provided:
Garage Door Opener Repair
Residential Technician:
Review:

Level of service was excellent! They were on time for the initial appointment and even came early on the second appointment. Installation was quick, easy and clean. I would recommend Precision to anyone in the market for a new garage door opener. Very professional and a trusted advisor in the industry.
Christopher Caruana
A Response from: Mary

Thank you for choosing our service and for sending in your comments! We really appreciate it! Great job by Dave.

Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

We were very satisfied with the service we received from Precision. We had our garage door spring repaired, top wheels replaced and smaller rollers, as well. Same day service. Thank you.
Michael Hochberg
A Response from: Mary

We really appreciate you as our customer! Thank you for the review! Great job by Mark!

Mark Sherman Service Provided:
Garage Door Repair
Residential Technician:
Review:

I was very pleased with the service Precision provided. For a few weeks I was having trouble on and off with my garage door not going up all the way. Although the technician (Dave Mackay) did not find anything essentially wrong, he did make an adjustment and lubricated some areas. It is working fine now. I was also glad to have everything checked over for proper functioning. I highly recommend Precision for any garage door issues; they are extremely professional and honest. I would rate them a 5.
Ruth Dreste
A Response from: Mary

Excellent job done by Dave! Thank you very much for your detailed review, we appreciate your comments!

Service Provided:
Garage Door Opener Repair
Review:

Mark Sherman phoned ahead and arrived right on time. He quickly explained the range of options and what the cost/limitations of each option would be. He started working immediately and worked without any wasted effort until the work was completed in a neat and professional manner. I would not hesitate to recommend Precision to friends and family for any installation or repair work.
John Keebler
A Response from: Ron

Thank you very much for sending us your review! We really appreciate it! Great job by Mark!

Mark Sherman Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
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