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Read what people are saying
about Precision Garage Door in:

Victor, NY

Precision Garage Door of Rochester
has received 61 reviews, averaging 4.97 Stars:
Review:

Level of service was excellent! They were on time for the initial appointment and even came early on the second appointment. Installation was quick, easy and clean. I would recommend Precision to anyone in the market for a new garage door opener. Very professional and a trusted advisor in the industry.
Christopher Caruana
A Response from: Mary

Thank you for choosing our service and for sending in your comments! We really appreciate it! Great job by Dave.

Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

We were very satisfied with the service we received from Precision. We had our garage door spring repaired, top wheels replaced and smaller rollers, as well. Same day service. Thank you.
Michael Hochberg
A Response from: Mary

We really appreciate you as our customer! Thank you for the review! Great job by Mark!

Mark Sherman Service Provided:
Garage Door Repair
Residential Technician:
Review:

I was very pleased with the service Precision provided. For a few weeks I was having trouble on and off with my garage door not going up all the way. Although the technician (Dave Mackay) did not find anything essentially wrong, he did make an adjustment and lubricated some areas. It is working fine now. I was also glad to have everything checked over for proper functioning. I highly recommend Precision for any garage door issues; they are extremely professional and honest. I would rate them a 5.
Ruth Dreste
A Response from: Mary

Excellent job done by Dave! Thank you very much for your detailed review, we appreciate your comments!

Service Provided:
Garage Door Opener Repair
Review:

Mark Sherman phoned ahead and arrived right on time. He quickly explained the range of options and what the cost/limitations of each option would be. He started working immediately and worked without any wasted effort until the work was completed in a neat and professional manner. I would not hesitate to recommend Precision to friends and family for any installation or repair work.
John Keebler
A Response from: Ron

Thank you very much for sending us your review! We really appreciate it! Great job by Mark!

Mark Sherman Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

Great customer service: above and beyond my expectations! Thank you.
Diane
A Response from: Ron

We really appreciate you as our customer! Thank you for sending us your comments!

Ron Kull Service Provided:
Garage Door Opener Repair
Other Staff:
Review:

Your service was excellent. Our garage door spring broke on a Sunday morning. I called and made an appointment Dave Mackay was excellent, he came early and assessed the entire door operation and gave us choices of what we could do. There was no pressure to do additional work. as I too am in the service business, I can appreciate how we were treated. I would definitely use your company again. 5+ stars.
Tom Mannella
A Response from: Ron

Thank you very much for choosing our service & for sending us your detailed review! We appreciate you as our customer! Great job by Dave!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Your technician, mark Sherman was friendly and efficient and got the job done quickly
Susanne Schenkel
A Response from: Ron

Thank you very much for choosing our service, and sending us your comments!

Mark Sherman Service Provided:
Garage Door Repair
Residential Technician:
Review:

I was in a bad spot. I had just returned from a business trip, and my lawn needed attention immediately. My Garage door had broken when I was gone and would not move. Of course, my mower was inside. Precision came out on a weekend and fixed my door for much less than I expected. The service man was very knowledgeable and I would not hesitate to use them again.
Hugh Quinn
A Response from: Ron

Thank you very much for sending us your comments!

Ron Kull Service Provided:
Garage Door Repair
Other Staff:
Review:

This review is an easy one. I contacted Precision Door for a garage door estimate. Ronnie came to my residence and explained all my options and prices. I told him what I wanted, he then filled out an order form/contract. We shook hands, and he gave me a copy of the contract. After he left, I noticed there was a place for me to sign on the form, as acceptance to the purchase and installation. Ronnie accepted the hand shake as my word, without asking me to sign. I may be "old fashioned", but a hand shake is better than a signature of acceptance or agreement. I trusted him from that point forward. The door was installed while I was out of town on business. When I returned home I found the door, and installation, to be beyond my expectations, along with absolutely no mess left behind to clean up what-so-ever. I would, and will, recommend Precision Door to anyone looking for a new garage door, and or repair of existing doors. The technician, Felix, did a great job! It was also a pleasure dealing with Mary over the phone at their office. Thank You, Dennis K. Spink
Dennis Spink
A Response from: Ron

Thank you very much for your detailed review & comments! We really appreciate you as our customer! Great job done by Felix!

Felix Coriano Service Provided:
Install Garage Doors
Product:
Garage Doors
Residential Technician:
Review:

Felix was great, knowledgeable, and courteous. I called another repair company and tried to setup an appointment but they never called me back. I called Precision Garage Doors, got a service representative on the phone, scheduled an appointment, and they fixed my garage door. Thank you!
Vito Arbore
A Response from: Ron

Thank you very much, we really appreciate you as our customer!

Felix Coriano Service Provided:
Garage Door Opener Repair
Residential Technician:
Review:

Wow...Again, what a great experience! I've lived in Victor for 14 years and your company has handled all 3 of my garage door issues timely and at a great price! Ron was very personable and efficient!! Already told two neighbors about Precision! Many thanks again... Cheers, Matt
Matt Tarantelli
A Response from: Ron

Thank you very much Matt! We really appreciate you as our loyal customer, thank you so much.

Ron Kull Service Provided:
Garage Door Repair
Product:
Cables
Other Staff:
Review:

Hello, Thank you for the very courteous and professional service provided by Ronnie when our garage door broke on a Saturday and a vehicle was trapped inside. The repair was complete much quicker than anticipated! John & Rachel Eilertsen
Rachel Eilersten
A Response from: Ron

Thank you very much for choosing our service & sending us your review!

Ron Kull Service Provided:
Broken Garage Door Spring Repair
Other Staff:
Review:

Very happy with the service i received. Friendly professional and quick
Jeanne Minehan
A Response from: Ron

Thank you very much for choosing our service, we really appreciate you as our customer!

Ron Kull Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Other Staff:
Review:

Our experience with Precision was excellent from start to finish...everyone was polite and nice to work with, and we love the new garage door -- looks great and is very quiet. We believe our installers' names are Mark and Josh.
Bob & Linda Stenglein
A Response from: Ron

Thank you very much for choosing our service! We really appreciate you as our customer!

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Precision Door is a high quality organization. Ron, the owner, responded to my call expeditiously. He is knowledgeable about his products and did high quality work installing a new door opener and servicing the garage door. In addition, he was personable and was easy to communicate with. I selected Precision Door because of its location in East Rochester, the ad in the yellow pages snd the pricing for a service call. I highly recommend Precision Door.
Jack Clarcq
A Response from: Ron

Thank you very much for sending us your review! We really appreciate you as our customer!

Ron Kull Service Provided:
Garage Door Opener Install
Product:
Cables
Other Staff:
Review:

Your technician, Mark, did a wonderful job of solving all of our garage door problems. From the stuck mechanism to replacing the door springs to helping reprogram the keypad and remotes. He was extremely knowledgeable and while he suggested additional maintenance improvements, he was not overly pushy! Thanks for the job well done.
Amy Dake
A Response from: Ron

Thank you very much for sending us your review! Great job Mark!

Mark Sherman Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Residential Technician:
Review:

Very good service. Replaced springs and all rollers and brackets. Doors now open very smoothly and quietly. Would definitely recommend them to someone else for repair.
Carl Foucht
A Response from: Ron

Thank you very much for your comments! We really appreciate you as our customer!

Mark Sherman Service Provided:
Broken Garage Door Spring Repair
Residential Technician:
Review:

Your service, technician and work were outstanding. We really appreciated the extra mile that was taken for us and will highly recommend your company to all. Thank you.
Sandra Remington
A Response from: Ron

Thank you very much for sending us your review! We really appreciate you as our customer!

Ron Kull Service Provided:
Garage Door Repair
Other Staff:
Review:

My name is Billy Cultrara and I am an architectural designer and builder in the greater Rochester area. I discovered "Precision Door Co." by their add in the phone book in 2009. Needless to say I haven't looked back. Their service is impeccable and the owner Ronnie treats myself and my clients like nothing else matters but our satisfaction. I don't no how he provides such outstanding quality in his business and himself and still makes money. Keep it up Ronnie!
Billy Cultrara
A Response from: Ron

Thank you so much for sending us your review! We really appreciate your comments as a fellow local business owner, and we're really proud to have you as our customer.

Ron Kull Service Provided:
Broken Garage Door Spring Repair
Other Staff:
Review:

The favorable comments from Farmington and Victor customers helped us in choosing Precision. Your technician, Felix, was very knowledgeable and repaired the garage door quickly and well. He was also personable.
Donald Loopman
A Response from: Ron

Thank you very much for choosing our service! We really appreciate you as our customer, thank you for sending a review as well!! Great job Felix!

Felix Coriano Service Provided:
Broken Garage Door Spring Repair
Residential Technician:
Review:

Mark did a great job of explaining what needed to be done he was professional and did a great job. I would highly recommend Precision Garage Doors
Jerome Nicolella
A Response from: Ron

Thank you very much for sending us your review! We really appreciate you as our customer!

Mark Sherman Service Provided:
Broken Garage Door Spring Repair
Residential Technician:
Review:

Good response time and able to correct problem in a short time.
Robert Sayre
A Response from: Ron

Thank you very much for your review! Great job Mark!

Mark Sherman Service Provided:
Garage Door Opener Repair
Residential Technician:
Review:

excellent prompt, courteous service
Marilyn Rich
A Response from: Ron

Thank you very much! We really appreciate you as our customer!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I had precision install a garage door on 3/16/12 and I just wanted to say what a great job that the precision team did. First when Ron came out on a Saturday to show us and tell us our options he was very honest and knowledgeable. Second when Mark came and installed the door he was very efficient and fun to talk to. Mark did a great job and I am sooooo glad we went with Precision door and you now have a loyal costumer who will always recommend your company!! Thank You, Kevin & Dawn Knapp
Kevin Knapp
A Response from: Ron

Thank you very much, we really appreciate you as our customer! Thank you for taking the time to send us your review!

Mark Sherman Service Provided:
Install Garage Doors
Product:
Garage Doors
Residential Technician:
Review:

Great service! I called and had an appointment the next business day. Felix showed up exactly on time and did the repair quickly and thoroughly. The door is quieter than ever before. I would definitely recommend this company to anyone.
Chad Slayton
A Response from: Ron

Thank you very much Mr. Slayton, we really appreciate you as our customer!

Felix Coriano Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

You did a great job on my door. Thanks to your great service man for the wonderful job he did. He was thorough, respectful and very good at his job.
Frank Auria
A Response from: Ron

Thank you very much for your time & comments, we really appreciate it! Great job Josh!

Service Provided:
Garage Door Repair
Product:
Cables
Review:

I had purchased garage door openers in East Rochester, so when I had trouble with my garage door I automatically called Precision. I had the pleasure of meeting Felix who was very pleasant and explained everything. Everything went well for a few days and then there was a bumping noise when the door opened. Within hours of my call Felix returned and fixed the cable and explained the problem. Problem solved!
Martha Croop
A Response from: Ron

Thank you very much!!

Felix Coriano Service Provided:
Broken Garage Door Spring Repair
Residential Technician:
Review:

I was very happy w/ the service and the timely matter they took care of me.. Ron was very professional as well as easy to talk to.. When I spoke w/ his sister on the phone, again very professional but also very nice.. I would highly recommend them. In fact my son and his wife will be calling them very shortly...The door is absolutely wonderful.. Ron was very honest w/ me when he gave me the estimate.. other cos. didnt talk to me about just repairing the motor wic saved me money in the end... Jackie Rackmyer
Jackie Rackmyer
A Response from: Ron

Thank you very much again Ms. Rackmyer!!

Ron Kull Service Provided:
Install Garage Doors
Product:
Garage Doors
Other Staff:
Review:

Fantastic service. Quick and knowledgeable. Honest opinions on how to make the repair, along with options for the repair and instant pricing to help me make the best decision. If I ever need service again, Precision has earned my business.
Paul Levan
A Response from: Ron

Thank you very much again Mr. Levan!

Ron Kull Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Other Staff:
Review:

Ron was on time, honest, professional, polite, and very knowledgeable. He took the time to explain the problem with our garage door opener, and suggested parts instead of pushing us to buy a whole new unit. He went above and beyond by leveling our garage door to make it run smoother as well. We will definitely use Precision Door Service again for any of our garage door needs. Thanks again!
Clay Lattimer
Ron Kull Service Provided:
Garage Door Opener Repair
Product:
Garage Doors
Other Staff:
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