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Read what people are saying
about Precision Garage Door in:

Victor, NY

Precision Garage Door of Rochester
has received 112 reviews, averaging 4.97 Stars:
1 2 3 4 5
Review:

Insanely fast service - our cars were stuck in our garage and they originally weren't coming until 5pm... then they called back and had a technician nearby, so he came earlier at noon - and literally had my door fixed within 90 minutes of my original phone-call!! Great, friendly and knowledgeable technician, would definitely call for any future replacement or repairs for my garage door! Thanks Mark!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

On time, quick repair, courteous service and the real problem was recognized and recommendations made. Thanks very much!

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Service Provided:
Garage Door Repair

Product:
Cables

Review:

Dave is amazing. He always makes things work. And if they don't he will make it right. Thanks Dave.

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A Response from: Mary

Thank you for the excellent review for Dave!!

Service Provided:
Garage Door Opener Repair

Review:

Dave was early. He looked over the situation and gave me options and what the cost was. I/he thought it would be a repair, but when he got to the opener he could see it would require replacement. Dave showed me where the issue was. Preformed the new installation and programmed the unit. Tested it before he left. Good Job.

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A Response from: Ron

Great job done by Dave! Thank you for taking the time to send us your review!

Service Provided:
Garage Door Opener Install

Review:

From the time I live chatted with a service rep until the job was complete my husband and I were 100% satisfied and very please with the service we were provided. Our tech was competent and service oriented. I would highly recommend Precision to other customers.

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A Response from: Mary

Thank you for your detailed review, and for choosing us! Great work done by Felix!

Felix Coriano Service Provided:
Garage Door Repair

Residential Technician: Felix Coriano
Review:

Excellent service .Technician was hoghly skilled and has great interpersonal skills.

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A Response from: Mary

Great job done by Felix! Thank you for sending us your review!

Felix Coriano Service Provided:
Garage Door Opener Repair

Residential Technician: Felix Coriano
Review:

Definitely put this company on your list for garage door service. I was pleasantly surprised that the owner himself did the spring repair. Ron arrived soon after I placed my call. He explained the situation, was very personable and professional. The charge was fair and reasonable. Excellent customer service all around!

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A Response from: Mary

Thank you for choosing our service, and sending us your review!

Ron Kull Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Other Staff: Ron Kull
Review:

Very pleased with our repair service. Technician Dave was prompt, very quick, showed us our options, gave us some good pointers, and let us decide what to do. He came on a Sunday with no extra charges! Will definitely use them again for future service.

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A Response from: Ron

Thank you for sending us your review!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

We were able to find the type of garage doors we were looking for at a price we could afford. All the people we dealt with were friendly, helpful and professional.

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A Response from: Ron

Thank you for sending us your review!

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Have used Precision twice in last month (separate incidents) and they are FANTASTIC! Prompt, professional, reasonably priced.

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A Response from: Mary

Thank you so much for sending us your review, and for choosing our service!!

Service Provided:
Garage Door Repair

Review:

I had a garage door spring brake this morning and I was not sure who to call. I saw your ad in the yellow pages and decided to give you a call. That decision turned out to be the best decision I could have made for garage door repairs. When I called and explained the problem the representative said they would have a technician (Dave) out to my house by 3:00 pm. I must say I was very surprised, I thought I would have to wait several days. Dave explained the problem to me, made several recommendations to me for the repair and we decided on the best fix. He had the work completed and was gone before 5:00 pm on the same day I called. I highly recommend Precision for your garage door needs.

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A Response from: Mary

Thank you very much! We really appreciate you as our customer!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Great job was done on installing my new 8x16 foot garage door. The look and performance are outstanding. Now if i get 20 years on this door, I will be 100% happy.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

The tech, Felix, knew just what he was doing and resolved the problem quickly. He made the added effort of checking the whole system over before leaving. Prior to his arrival had been kept informed by phone continuously of his pending arrival by the home office. Service as advertised and then some! Thanks!!

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Felix Coriano Service Provided:
Garage Door Opener Repair

Residential Technician: Felix Coriano
Review:

Prompt, polite, had all parts on truck, excellent repair

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Great service, quick turnaround for an emergency repair. would definitely recommend.

-

Service Provided:
Garage Door Repair

Product:
Cables

Review:

Excellent service and fair price. Highly recommend!

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A Response from: Mary

Thank you very much, we really appreciate it!

Ron Kull Service Provided:
Broken Garage Door Spring Repair

Other Staff: Ron Kull
Review:

Fast, fair and friendly. Arrived early but called to be sure I was home. This second time I've used them : very easy scheduling and quick response time

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A Response from: Mary

Thank you very much for continuing to choose our service, we really do appreciate it! Great job by Felix!

Felix Coriano Service Provided:
Garage Door Repair

Residential Technician: Felix Coriano
Review:

Great customer service.........couldn't be happier with the quick and efficient way my service call was handled by your courteous and friendly technician, Mark. Have used your company in the past and will continue to do so in the future. Appreciated the telephone updates as well. I might add that your website is very informative. Thank you again!

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A Response from: Mary

Thank you for continuing to choose our service, we really appreciate it! Great job by Mark!

Service Provided:
Garage Door Repair

Review:

Excellent job. #5

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A Response from: Mary

Thank you very much! Great job by Dave!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Prompt professional service. Broken torsion spring was replaced and now the door works better than it did when it was new.

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A Response from: Mary

Thank you very much for choosing our service! Great job by Mark!

Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

Review:

the person that was here ..mark sherman..was great he took time to explain everything to me and was very good hopefully i can get him back for any problems he was good!!!

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A Response from: Mary

Thank you so much for sending us your comments ! Great work done by Mark !!

Service Provided:
Garage Door Opener Repair

Review:

Level of service was excellent! They were on time for the initial appointment and even came early on the second appointment. Installation was quick, easy and clean. I would recommend Precision to anyone in the market for a new garage door opener. Very professional and a trusted advisor in the industry.

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A Response from: Mary

Thank you for choosing our service and for sending in your comments! We really appreciate it! Great job by Dave.

Service Provided:
Garage Door Opener Install

Product:
Opener

Review:

We were very satisfied with the service we received from Precision. We had our garage door spring repaired, top wheels replaced and smaller rollers, as well. Same day service. Thank you.

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A Response from: Mary

We really appreciate you as our customer! Thank you for the review! Great job by Mark!

Service Provided:
Garage Door Repair

Review:

I was very pleased with the service Precision provided. For a few weeks I was having trouble on and off with my garage door not going up all the way. Although the technician (Dave Mackay) did not find anything essentially wrong, he did make an adjustment and lubricated some areas. It is working fine now. I was also glad to have everything checked over for proper functioning. I highly recommend Precision for any garage door issues; they are extremely professional and honest. I would rate them a 5.

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A Response from: Mary

Excellent job done by Dave! Thank you very much for your detailed review, we appreciate your comments!

Service Provided:
Garage Door Opener Repair

Review:

Mark Sherman phoned ahead and arrived right on time. He quickly explained the range of options and what the cost/limitations of each option would be. He started working immediately and worked without any wasted effort until the work was completed in a neat and professional manner. I would not hesitate to recommend Precision to friends and family for any installation or repair work.

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A Response from: Ron

Thank you very much for sending us your review! We really appreciate it! Great job by Mark!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Great customer service: above and beyond my expectations! Thank you.

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A Response from: Ron

We really appreciate you as our customer! Thank you for sending us your comments!

Ron Kull Service Provided:
Garage Door Opener Repair

Other Staff: Ron Kull
Review:

Your service was excellent. Our garage door spring broke on a Sunday morning. I called and made an appointment Dave Mackay was excellent, he came early and assessed the entire door operation and gave us choices of what we could do. There was no pressure to do additional work. as I too am in the service business, I can appreciate how we were treated. I would definitely use your company again. 5+ stars.

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A Response from: Ron

Thank you very much for choosing our service & for sending us your detailed review! We appreciate you as our customer! Great job by Dave!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Your technician, mark Sherman was friendly and efficient and got the job done quickly

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A Response from: Ron

Thank you very much for choosing our service, and sending us your comments!

Service Provided:
Garage Door Repair

Review:

I was in a bad spot. I had just returned from a business trip, and my lawn needed attention immediately. My Garage door had broken when I was gone and would not move. Of course, my mower was inside. Precision came out on a weekend and fixed my door for much less than I expected. The service man was very knowledgeable and I would not hesitate to use them again.

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A Response from: Ron

Thank you very much for sending us your comments!

Ron Kull Service Provided:
Garage Door Repair

Other Staff: Ron Kull
Review:

This review is an easy one. I contacted Precision Door for a garage door estimate. Ronnie came to my residence and explained all my options and prices. I told him what I wanted, he then filled out an order form/contract. We shook hands, and he gave me a copy of the contract. After he left, I noticed there was a place for me to sign on the form, as acceptance to the purchase and installation. Ronnie accepted the hand shake as my word, without asking me to sign. I may be "old fashioned", but a hand shake is better than a signature of acceptance or agreement. I trusted him from that point forward. The door was installed while I was out of town on business. When I returned home I found the door, and installation, to be beyond my expectations, along with absolutely no mess left behind to clean up what-so-ever. I would, and will, recommend Precision Door to anyone looking for a new garage door, and or repair of existing doors. The technician, Felix, did a great job! It was also a pleasure dealing with Mary over the phone at their office. Thank You, Dennis K. Spink

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A Response from: Ron

Thank you very much for your detailed review & comments! We really appreciate you as our customer! Great job done by Felix!

Felix Coriano Service Provided:
Install Garage Doors

Product:
Garage Doors

Residential Technician: Felix Coriano
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Monroe County

(585) 267-5174

(585) 267-5174
Genesee County

(585) 300-4522

(585) 300-4522
Livingston County

(585) 612-4164

(585) 612-4164
Ontario County

(315) 670-4607

(315) 670-4607
Orleans County

(585) 682-2740

(585) 682-2740
Wayne County

(315) 290-3137

(315) 290-3137
Wyoming County

(585) 302-4334

(585) 302-4334
Yates County

(585) 612-4202

(585) 612-4202
Precision Door Service
Office: (585) 223-8960
650 Mile Crossing Blvd.
Rochester, NY 14624