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Read what people are saying
about Precision Garage Door in:

Monroe County, NY

Precision Garage Door of Rochester
has received 1423 reviews, averaging 4.97 Stars:
Review:

Drew called ahead and was right on scheduled time. He replaced springs,bearing plates and cables. He discussed the different levels of service available. I appreciate the friendliness and information obtained. 5 stars to him.
Larry Huss
Drew Stewart Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

Precision has restored my faith in home service firms like yours. I could not be more satisfied and pleased with your service, scheduling and your product.
Dennis Kennelly
Dave Ackley Service Provided:
Install Garage Doors
Product:
Garage Door Opener
Residential Technician:
Review:

Called to see if he could come earlier than originally scheduled (on a weekend, no less). Arrived on time, courteous, explained everything he needed to do - what more can you ask for?
Melody Reynolds
Dave Ackley Service Provided:
Broken Garage Door Spring Repair
Residential Technician:
Review:

Not just on time, but early for their appointment. Polite, professional. Very pleased with service.
John Wright
Mark Sherman Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Residential Technician:
Review:

Excellent service on our garage door. Replaced our motor and reprogrammed all our devices. Great customer service!!
Karen Passarelli
Eric Johnsen Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Residential Technician:
Review:

I highly recommend Precision for their professional service. My garage door opener failed. My nephew told me to make one call and that was to Precision, the company that he used for service at his new home in 2017. The service technician, Eric, called in advance, even though I was his first customer of the day. Eric listened as I described the issue of the garage door opener fail and as I have detached garage with no other entry point than the door with no key access, Eric was able to lift the door enough to gain entry to the garage. He assessed the issue, gave me options for replacing the 27 year old opener and completed the work within 1.5 hours. In addition, Eric provided me with an added solution by installing a Key Release, which allows manual access as an override to use when the power is out. In addition, Customer Service - excellent. The Customer Service Rep was able to accommodate my schedule when making the appointment.
Mark Kay Holleran
Eric Johnsen Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Residential Technician:
Review:

Your technician was prompt, courteous and cleaned up after himself. I was very satisfied with the job he did. Garage door works great!
Peter Latragna
Eric Johnsen Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

Thank you for your quick response and diagnosing and fixing our garage door problem.
Kevin Walkland
Drew Stewart Service Provided:
Garage Door Repair
Residential Technician:
Review:

Great job, Quick, neat, and friendly. Installer did a great job.
Robert Falzalare
Ron Kull Service Provided:
Install Garage Doors
Product:
Garage Doors
Other Staff:
Review:

Speedy, courteous and knowledgeable. My rollers were immediatly identied as the problem and new maintenance free rollers were installed. Mark did a great job and looked at the whole system to ensure problem free operation.
Andy Lawrence
Mark Sherman Service Provided:
Garage Door Repair
Product:
Rollers
Residential Technician:
Review:

Wonderful company. We are so happy for their great service!
Colleen Labman
Ron Kull Service Provided:
Install Garage Doors
Product:
Garage Doors
Other Staff:
Review:

I’m so happy I went with Precision for my first time experience with a new garage door. I trusted their expertise and knowledge from the first meeting. The installation went great and the technician Mark made us feel very comfortable with the process. Highly recommend them to anyone else!
Victoria Urbanczyk
Mark Sherman Service Provided:
Install Garage Doors
Product:
Garage Doors
Residential Technician:
Review:

Very professional and competent. Scheduling was prompt and service was high quality. I’d definitely recommend them to others and use them again.
Douglas Wegman
Mark Sherman Service Provided:
Garage Door Repair
Residential Technician:
Review:

OUR TECHNICIAN CALLED AHEAD AND GAVE US HIS ESTIMATED TIME OF ARRIVAL AND HE WAS RIGHT ON TIME! HE EXPLAINED WHAT WAS WRONG WITH THE DOOR, TOLD US HOW MUCH IT WOULD COST AND GOT RIGHT TO WORK. HE WAS FINISHED AND DOING PAPERWORK IN 15 MINUTES. GREAT jOB!!
PATRICIA kEHRER
Mark Sherman Service Provided:
Garage Door Repair
Residential Technician:
Review:

Great job once again!
Chad Costanza
Eric Johnsen Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

We had estimates from 4 different companies.....it came down to two. We picked precision not only because of the product but the people who work there. They were very patient and accomodating to our many questions etc. Very professional installation...
Pat & brenda Figliotti
Drew Stewart Service Provided:
Install Garage Doors
Product:
Garage Doors
Residential Technician:
Review:

my technician gets a 5 star rating he fixed my problem in a fast and friendly manner
Patty Morelli
Mark Sherman Service Provided:
Garage Door Opener Repair
Residential Technician:
Review:

I would recommend precision door to anyone. They were polite, professional and did a great job. Thank you I am very happy!
Christine Ross
Drew Stewart Service Provided:
Garage Door Repair
Residential Technician:
Review:

I would highly recommend Precision Door Service. My service call was scheduled promptly, the technicians were friendly and easy to understand, they were honest in their recommendations, and they did a great job at a reasonable price. After they repaired my garage door opener, they even dusted and shined it up and replaced the light bulb for free!
Sandy Nichols
Mark Sherman Service Provided:
Garage Door Opener Repair
Residential Technician:
Review:

Repaired old garage doors and brought them up to code and safety. Very thorough and efficient.
Jason Longo
Eric Johnsen Service Provided:
Garage Door Repair
Product:
Springs
Residential Technician:
Review:

Great experience ... Very quick response and good discussion on the pros and cons of different options for my garage! Thank you!
Matt Cole
Drew Stewart Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

Mark provided top-notch customer service. He came to my house, diagnosed the problem, and provided an honest and affordable solution. The work was done quickly and professionally.
Tim Hall
Mark Sherman Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Residential Technician:
Review:

Our service technician Drew was absolutely fantastic. Extremely personable and knowledgeable not to mention just an all around nice guy. Finding out about Precision Door through my neighbor was one of the best things that could have happened to us. Thanks again for the speedy service. Your company is second to none.
John Amico
Drew Stewart Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
Residential Technician:
Review:

Ron is always very responsive and quick to come to the rescue when we need service. I like his honest, simple approach to giving me what I need and keeping costs down!
Rebecca Leclair
Ron Kull Service Provided:
Garage Door Repair
Other Staff:
Review:

5 stars. These repairmen are the best. On time, knew exactly what was needed. Finished quickly. Very pleasant and professional.
Debbie Huff
Mark Sherman Service Provided:
Garage Door Repair
Residential Technician:
Review:

Great service! Knowledge & honest Technicians. I would recommend Precision Door!
Jay
Mark Sherman Service Provided:
Install Garage Doors
Product:
Garage Doors
Residential Technician:
Review:

Mark Sherman was our tech and did a through job repairing our garage door. He exp!aimed well that a cable had broken apart and he replaced it. He also discussed need to app!y lubrication to hinges to keep them operating efficiently. He applied lubricant to all areas for us. He called ahead and was able to provide service earlier than scheduled. We were very happy with his work. Thank you Mark.
Mike and Ann Underwood
Mark Sherman Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

Excellent. Mark was very nice and friendly and located the problem and solved it. He came in a very timely manner. Thank you for such nice service.
Trudy Farrell
Mark Sherman Service Provided:
Garage Door Opener Repair
Residential Technician:
Review:

Great Service - I've had Mark do work for me for a number of years and never been disappointed....
Pete Mccann
Mark Sherman Service Provided:
Garage Door Opener Install
Product:
Opener
Residential Technician:
Review:

Same day service by a professional team who also were very easy to work with Nice Job
Keith Leackfeldt
Dave Ackley Service Provided:
Broken Garage Door Spring Repair
Residential Technician:
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