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Read what people are saying
about Precision Garage Door in:

Monroe County, NY

Precision Garage Door of Rochester
has received 1354 reviews, averaging 4.97 Stars:
Review:

Excellent service!! The service specialist was professional and explained everything to me. Great job. Would definitely recommend your service.
Dan Marollo
Eric Johnsen Service Provided:
Garage Door Repair
Product:
Cables
Residential Technician:
Review:

Had a problem with garage door not opening completely. problem intermittent. Technician made adjustments and issue resolved. Door was inspected by another garage door company several months ago and said all was ok. Made no adjustments, Door subsequently failed and auto damaged to the tune of $1000.00
Ralph Meleo
Dave Ackley Service Provided:
Garage Door Opener Repair
Residential Technician:
Review:

Dave was Fantastic. Very Professional and Personable. Lubricated springs at no charge and explained things to look for maintence wise. Was very Knowledgeable and Friendly. Would recommend to EVERYONE! ???? 1/12/18
Duane Austin
Dave Ackley Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Residential Technician:
Review:

Great service! Came when expected. Answered all questions, helped me troubleshoot issues.
Joann Fitzgerald
Mark Sherman Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Residential Technician:
Review:

Precision was the only business willing to address our need the same day. The service tech (Mark) arrived 2hrs earlier than expected and took care of the issue. The temperature was 5 degrees that evening. He was professional and resolved the issue promptly. My wife and I are very pleased with the product and work done but more importantly we felt like they really cared because of the timely response. I received call backs from other companies for the next days but they were too late. My family will do business with precision and refer our friends as well. Thank you!
Yancy Ellis
Mark Sherman Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Residential Technician:
Review:

Have had you work on my garage door in the past.scheduling was easy. The service man was friendly, knowledgeable, and efficient. All my problems were rectified and the price was reasonable.
Daryl Krenichyn
Eric Johnsen Service Provided:
Garage Door Repair
Residential Technician:
Review:

We have used Precision in all 3 of our homes, we have always been very satisfied with their work and the professionalism of the technician. That’s why we keep calling to solve any problems that might arise.
Naomi Lasser
Mark Sherman Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Residential Technician:
Review:

I always call orecusion when I have an issue with my garage door. Quick, reliable and fair. Thank you!
Debbie Parker
Mark Sherman Service Provided:
Garage Door Opener Install
Product:
Opener
Residential Technician:
Review:

Mark is fantastic...personable, professional, and I couldn't be more happy with the work he did. Door worked beautifully through the arctic temperatures of this past month. Thanks, Mark!!
Alisa Curlee
Mark Sherman Service Provided:
Garage Door Repair
Residential Technician:
Review:

Very happy with the service and equipment installed today! Professional, courteous and excellent service ! Garage door opener is high quality and reasonably priced.
Mark Nupp
Eric Johnsen Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Residential Technician:
Review:

Ron was able to get to me sooner than expected. I knew within 5 minutes of his arrival what was wrong and how much it will cost. I will not hesitate to call him again. He was very knowledgeable and installed a safety feature on my garage door springs.
Thomas Orlando
Ron Kull Service Provided:
Garage Door Opener Repair
Product:
Cables
Other Staff:
Review:

Ron was my service technician. He arrived on time and was friendly and courteous. He explained what needed to be done and was finished within the time frame stated. All this in zero degree temperatures!
Barbara C.
Ron Kull Service Provided:
Garage Door Repair
Other Staff:
Review:

5 star rating with service and quality of materials. All aspects of the service I received was professional: arrived in a marked vehicle, uniformed technicians with identification, very proficient, efficient, knowledgeable, provided all information to my understanding, clarified my questions, very pleasant and courteous. Purchased new rollers, remote/keypad, and garage door opener. Thank you for the great service. I highly recommend Precision. Love the photo of the two dogs in your on the web site!
Lisa D Smith
Dave Ackley Service Provided:
Garage Door Opener Install
Residential Technician:
Review:

Fast service; I called the night before able to get everything fixed by early morning. Price was very reasonable. Felix was very efficient at his work.
Peng Chansakulporn
Felix Coriano Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

Easier to deal with than my insurance company! I literally had the problem fixed within a couple hours of calling the office! Mark explained what happened, how he'd fix it, what it would cost and what I'd want to consider in the future. Excellent service - and the repair work was affordable.
Eileen Bazin
Mark Sherman Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

Really excellent and prompt service!
Derek Linton
Ron Kull Service Provided:
Garage Door Repair
Other Staff:
Review:

We had a new garage door opener installed by Mark Sherman and his associate on !/2/2018. He talked with our warranty company to explain that our current unit was not repairable and needed to be replaced. We got the OK to proceed and they promptly completed the job. Both Mark and assistant were a treat to work with. We paid them, and they explained the operation etc. Very pleased, Bob & Diane Edwards
Robert Edwards
Mark Sherman Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Residential Technician:
Review:

Everything about my garage door opener was very refreshing. First there really a real person who answered the phone when I first called. Then the technician arrived at my place at the time I was told he would. After his examination of my current opener hi recommended the one that would be best for me. And, he had one on his truck an, installed it quickly. The price was well within my expectation.
Sam Nester
Eric Johnsen Service Provided:
Garage Door Opener Install
Product:
Opener
Residential Technician:
Review:

I would highly recommend Precision. Felix was polite and excellent at his job. He was honest telling us he could fix the opener but couldn’t guarantee it and it was only a small amount more to replace the whole thing. We are loving our new key pad and app. ????.
Chad Malone
Felix Coriano Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Residential Technician:
Review:

My tech was Mark and he was absolutely the best. He pointed out the faults I had with my door and was very helpful. I would recommend Precision Overhead Garage Door Service to my friends and family..thanks for the good work and service you guys provide... Mike Mance
Michael Mance
Mark Sherman Service Provided:
Garage Door Repair
Residential Technician:
Review:

Excellent service Excellent price Great people to work with
Joanne Kennedy
Drew Stewart Service Provided:
Garage Door Repair
Residential Technician:
Review:

Mark was very helpful and efficient in resolving our garage door problem especially on such cold weather conditions.
John Van roo
Mark Sherman Service Provided:
Garage Door Repair
Residential Technician:
Review:

I was extremely pleased with the prompt response & installment by Felix, a very knowledgeable , pleasant , informative & well qualified technician . I would recommend you on a heart beat .
Barbara Mantei
Felix Coriano Service Provided:
Garage Door Opener Install
Product:
Opener
Residential Technician:
Review:

Satisfied with the whole job. Was made confident that if there was any problems they would be taken care of. I would definitely recommend Precision to others.
David Steele
Mark Sherman Service Provided:
Install Garage Doors
Product:
Garage Doors
Residential Technician:
Review:

MARK CAME OUT AND WAS EXTREMELY KNOWLEDGEABLE AND ADVISED ME ON HOW TO KEEP MY GARAGE DOOR RUNNING SMOOTHLY. FIXED MY GARAGE DOOR IN A TIMELY FASHION.
Louis Carusone
Mark Sherman Service Provided:
Garage Door Repair
Residential Technician:
Review:

The Tech did a fast professional and reasonable job
John Dilts
Eric Johnsen Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

My spring snapped on my garage door and I was referred to Precision by a friend who used them and said they are great. They were! I called at 8 am and they were at my house at 3! On time, personable - took care of it in 20 minutes!!! Great service - would use them again and highly recommend. Reasonable price!
Kris Roxin
Ron Kull Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Other Staff:
Review:

We had Precision Door Service of Rochester at our home initially for two garage door repairs. And then scheduled another service call for installation of two new garage door openers. Mark Sherman was our technician for the repairs and then we requested him for the installation of the garage door openers. He was very thorough, professional, did an excellent job on both calls, and is a really nice guy.
Chan and Maryellen Vasey
Mark Sherman Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Residential Technician:
Review:

Owner personally came to fit in my garage because of the cold.
Gary Norton
Ron Kull Service Provided:
Broken Garage Door Spring Repair
Other Staff:
Review:

Called Precision at 4pm, they had the spring (and some associated parts) replaced before the time of the appointment. There was a charge for emergency service, but I'd expect that when you're asking someone to show up after ours. The technician left the parts and provided an explanation of what was broken. Door is working just fine
Matthew/Carolyn Sweeney
Drew Stewart Service Provided:
Garage Door Repair
Residential Technician:
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