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Read what people are saying
about Precision Garage Door in:

Monroe County, NY

Precision Garage Door of Rochester
has received 1427 reviews, averaging 4.97 Stars:
Review:

Mark Sherman was our tech and did a through job repairing our garage door. He exp!aimed well that a cable had broken apart and he replaced it. He also discussed need to app!y lubrication to hinges to keep them operating efficiently. He applied lubricant to all areas for us. He called ahead and was able to provide service earlier than scheduled. We were very happy with his work. Thank you Mark.
Mike and Ann Underwood
Mark Sherman Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

Excellent. Mark was very nice and friendly and located the problem and solved it. He came in a very timely manner. Thank you for such nice service.
Trudy Farrell
Mark Sherman Service Provided:
Garage Door Opener Repair
Residential Technician:
Review:

Great Service - I've had Mark do work for me for a number of years and never been disappointed....
Pete Mccann
Mark Sherman Service Provided:
Garage Door Opener Install
Product:
Opener
Residential Technician:
Review:

Same day service by a professional team who also were very easy to work with Nice Job
Keith Leackfeldt
Dave Ackley Service Provided:
Broken Garage Door Spring Repair
Residential Technician:
Review:

Thank you for a job well done.
William Lloyd
Ron Kull Service Provided:
Install Garage Doors
Product:
Remotes / Keypad
Other Staff:
Review:

Ron Kull and Precision Door are the best! Fast and efficient service - arrived within two hours of calling, ahead of when scheduled!!! We always use Precision!!!!
Karen & brad Kammholz
Ron Kull Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Other Staff:
Review:

My garage door is the original with the house…over 60 years old! When a spring broke the other night I ran up to the Home Depot thinking I could buy a new spring and repair it myself. How wrong I was! More complicated than I thought. I called Precision first thing in the morning, they arrived when promised, and made sure everything worked properly before leaving. Very professional, knew exactly what they were doing and a reasonable price. When it’s time for a new garage door, I will be calling Precision.
Jim Heinlein
Dave Ackley Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

Mark did a great job on installation, communication and showing us pictures of the finished product!
Sara Gebbie
Mark Sherman Service Provided:
Install Garage Doors
Product:
Garage Doors
Residential Technician:
Review:

Thank you for fixing my garage door so fast. The Technician, Eric, was on time, wonderful, courteous, and fixed my door ASAP. It works wonderful. I already have mentioned to other people to go to PRECISION if they have garage door problems. Thanks so much for being there.
Carole Zornow
Eric Johnsen Service Provided:
Garage Door Repair
Residential Technician:
Review:

The new garage door is perfect. Everyone that we came in contact with provided excellent customer service. Thank you!
Tammy & Will
Eric Johnsen Service Provided:
Install Garage Doors
Residential Technician:
Review:

Drew was fast and attentive. I would work with him again.
Satisfied customer in Pittsford
Drew Stewart Service Provided:
Install Garage Doors
Product:
Garage Doors
Residential Technician:
Review:

Employee was on time, courteous, and very neat and clean. Cheaper than expected
Zach Taccone
Felix Coriano Service Provided:
Garage Door Opener Install
Residential Technician:
Review:

This is the second time that I have used this company. They are really good at coming out the same day you call. Both times they have explained what my problem was and never tried to sell me something I didn’t need. Their employees have always been honest and helpful. I really like this company and will be using them for all my garage door needs.
K. Pitts
Dave Ackley Service Provided:
Garage Door Repair
Product:
Cables
Residential Technician:
Review:

Great job. I have an older garage door that needed some TLC. My tech was Felix & he was very friendly and thorough. He gave me the options that I had and then kept me informed on everything that he did.
Ron Behnke
Felix Coriano Service Provided:
Garage Door Repair
Product:
Cables
Residential Technician:
Review:

thank you for your prompt response and good service.
Marianela Rodriguez
Mark Sherman Service Provided:
Broken Garage Door Spring Repair
Residential Technician:
Review:

I was really pleased at how fast and efficient our service was performed. We needed a new spring, called at 9am and by 11:30 am tech was here. He was very friendly and explained everything we needed and what he was doing. A
Linda Yates
Dave Ackley Service Provided:
Broken Garage Door Spring Repair
Residential Technician:
Review:

These guys are professionals from the first call, all of the way through the installation. They called when on the way to the job with an ETA. I knew who to expect, because they sent an email with his picture. The installation was done with high quality and Felix was very professional. Nice guy! If your door is broken, call these guys.
Dave Mcdevitt
Felix Coriano Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
Residential Technician:
Review:

Our garage door broke today and Precision Door gave us fast and great service. We would definitely recommend them. We were referred by our daughter who was very pleased with their work. Precision Door fixed her garage door when other companies wouldn't even come out to give her an estimate because the door was not a standard size.
Ronald Johnston
Ron Kull Service Provided:
Garage Door Repair
Other Staff:
Review:

Very Friendly, and Great Service!
CMC
Drew Stewart Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Residential Technician:
Review:

Ron called me to let me know that he was on his way to my house and would be there in about 20 minutes. He actually arrived 5 minutes early. I explained the problem and he went right to work. He said that he'd let me know when he'd solved the problem. Approximately 20 minutes later he explained the problem with my garage door opener and showed me what he'd done to correct the problem. He let me know that my opener was 20 years old so he left me information on a new garage opener. He explained that everything was fine but if I had problems in the future I might consider getting a new opener. HE WAS GREAT!
Mildred Campbell
Dave Ackley Service Provided:
Garage Door Opener Repair
Residential Technician:
Review:

Very happy, the Techs explained everything and gave us options. They did their job very efficiently and were very pleasant. It was a very cold day but they never lost their sense of humor.
Diane Lewis
Dave Ackley Service Provided:
Garage Door Opener Repair
Product:
Springs
Residential Technician:
Review:

First class service technicians know there stuff. Always on time very polite
Bill Synesael
Drew Stewart Service Provided:
Install Garage Doors
Product:
Garage Doors
Residential Technician:
Review:

Quality of service, new door opener, and company representatives are all 5 Stars
Gordon Booth
Drew Stewart Service Provided:
Broken Garage Door Spring Repair
Residential Technician:
Review:

Why won't the garage door go up? Help, I can't get the car out of the garage! My husband noticed that there was a break in the spring. We called Precision and a repairman was at our home within 2 hours. He was very knowledgeable and completed the repair in no time at all. Great service from a professional who knew what he was doing. Very thankful.
Kim Byers
Felix Coriano Service Provided:
Garage Door Repair
Product:
Springs
Residential Technician:
Review:

We continue to be impressed with the outstanding service we receive from Precision. Twice in the past month we have called for service and have been extremely satisfied. This most recent time we needed a new garage door opener and Eric was our technician. He explained the various options available, then quickly and efficiently installed the opener. He then took the time to explain all the new controls and how to operate them, and made sure we were happy with everything before he left. We would be delighted to recommend Precision!
Howard Brenner
Mark Sherman Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Residential Technician:
Review:

Drew/Precision was great. Actually called and arrived early. The garage door spring broke over the weekend and had service on Monday. We had been looking at replacing the garage door opener with WiFi capability and discussed options and costs and in less than 2 hours, both the spring and opener were replaced.
Darren
Drew Stewart Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
Residential Technician:
Review:

I was very glad to be able to get someone to come to the house on a Sunday morning to replace my garage door opener - my door was stuck in the open position and my emergency release wasn't working! Eric arrived early, was helpful and very professional and answered all of my questions. He explained my options and worked efficiently to get it done so I could get on with my day.
Dina
Eric Johnsen Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Residential Technician:
Review:

Just had Ron fix our broken door springs and lube the rollers. The door works so much better now. Ron was here at the time he stated and performed a quick repair. It was the reviews on his site that made me call Precision and they weren’t wrong. I’ll happily use Ron and his company again as well as recommend him to friends.
David Smith
Ron Kull Service Provided:
Broken Garage Door Spring Repair
Other Staff:
Review:

Drew is always on-time, friendly, courteous, professional, and explains the issues well. This was my second time using Drew as my repair guy. I’ll always call him for any garage door related issues. Thank you!
Monika
Drew Stewart Service Provided:
Garage Door Repair
Residential Technician:
Review:

5 Stars for Mark Sherman. Very efficient and courteous. I would highly recommend your company. Repair done - replace broken spring
Eric Dillenbeck
Mark Sherman Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
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