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Read what people are saying
about Precision Garage Door in:

Ontario County, NY

Precision Garage Door of Rochester
has received 135 reviews, averaging 4.97 Stars:
Review:

Mark saved the day to fix our broken torsion spring. He arrived on time, explained what my options were, and fixed it right in about 45 minutes. Great guy!
John Sobraske
Mark Sherman Service Provided:
Garage Door Repair
Residential Technician:
Review:

I have called Precision on three occasions - each time with great results. Everyone involved is very professional and helpful.
Dan Collins
Felix Coriano Service Provided:
Garage Door Repair
Residential Technician:
Review:

Performed as advertised - excellent customer service
Michael Williams
Mark Sherman Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

I would highly recommend your company to anyone in need of garage door service. Eric was here tonight for a few hours repairing my door with new springs and modifying an odd apparatus that was installed by the previous owner to open a double-sized door from one side. The normal access to the springs and opening equipment was almost inaccessible. He had to permanently modify his tools to accommodate my abnormal door, and without hesitation, he cut off lengths of his torque release/tension rods in order to release/apply tension to the springs. I really appreciated his upbeat attitude and determination through some unforeseen challenges to complete the job! He was extremely professional, and will request him specifically to perform all my garage door service from now on. Thanks a bunch!
Kevin R.
Eric Johnsen Service Provided:
Garage Door Repair
Product:
Springs
Residential Technician:
Review:

Awesome service
Nilesh Bilimoria
Felix Coriano Service Provided:
Garage Door Opener Install
Product:
Opener
Residential Technician:
Review:

They were on time gave us multiple option and with no pressure complete the spring replacement, complete check and maintenance of the garage door system, made additional repair as quoted. Very happy with teh service and will use again when the need arises.
Richard Nelson
Dave Ackley Service Provided:
Garage Door Repair
Product:
Springs
Residential Technician:
Review:

David did a great job. Was on time, Called ahead to confirm the appointment, knew what he was doing and did the job in a friendly manner! We ended up replacing the cables that where rusted and 2 rollers as well as the keypad.
Tim Mickelsen
Dave Ackley Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Residential Technician:
Review:

Fast service on garage door. Great technician, repaired problem quickly. Gave information on how to keep fixtures greased. Would recommend your company. Thank you for your help 5 stars
Peggy Christy
Mark Sherman Service Provided:
Garage Door Repair
Product:
Springs
Residential Technician:
Review:

Fantastic service. I felt like they went above and beyond!
Corey Smith
Mark Sherman Service Provided:
Install Garage Doors
Product:
Garage Door Opener
Residential Technician:
Review:

I found Precision on Google and decided to use them due to their weekend availability (no other outfit was willing to install a garage door opener on Sunday). Ron arrived on time, made sure my existing garage door was in good working order, explained to me the process of installing the new opener, and 2 hours later, walked me through its operation. I would recommend Precision to anyone looking for a reliable service provider.
Steve Dudkiewicz
Ron Kull Service Provided:
Garage Door Opener Install
Other Staff:
Review:

The man was not only on time, but early. I'm sad to say I wasn't ready for him. He was a very personable guy. And he has patience that I wished I had. This is the second time I've called this business. I consider them to be excellent. And I will call them again when I have a problem. Karen DeSanto
Karen Desanto
Drew Stewart Service Provided:
Garage Door Opener Repair
Residential Technician:
Review:

This is a top notch business. I called to schedule a repair and was happy to know someone would come the next day. Eric was professional, efficient, and knowledgeable. He pleasantly explained how he could help then went about fixing what he gave me an estimate for. He was efficient and quick. Thank you all.
Barbara Catallo
Eric Johnsen Service Provided:
Garage Door Repair
Product:
Cables
Residential Technician:
Review:

Excellent job by Mark. Installed a new garage door opener with keypad and remotes, fixed everything having to do with the garage door.
Patrice Morrison
Mark Sherman Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Residential Technician:
Review:

Mark was prompt and courteous; a very professional, knowledgeable service tech. Very pleased, Would recommend Precision Door Service and would be happy to have Mark as our service tech again.
Doreen Milano
Mark Sherman Service Provided:
Garage Door Repair
Residential Technician:
Review:

Really friendly tech, was early both times, came back out to help when the new opener wasn't working for no charge. No complaints and very happy with service.
Kyle Trenshaw
Dave Ackley Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Residential Technician:
Review:

Mark and Eric were prompt, efficient, courteous and professional. What more could you ask for? I am a very satisfied customer. I'd be pleased to recommend these guys to anyone. John
John Garrett
Mark Sherman Service Provided:
Install Garage Doors
Residential Technician:
Review:

I highly recommend Precision Door for any garage door repairs and/or installations. The seal on our garage door came completely off. When I chatted online with them, they were excellent. When Drew, our tech, came out, he had all of the information he needed within 15 minutes. Gave us a quote, went to get the parts, and was done within an hour of his second visit. I will refer them to all my friends!
Carol Zimmerman
Drew Stewart Service Provided:
Garage Door Repair
Residential Technician:
Review:

Great work and outstanding customer service!!
Brad Parker
Ron Kull Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Other Staff:
Review:

Mark Sherman arrived at specified time ,assessed the situation, and solved the problem swiftly. He explained fully his actions, and how to avoid future problems. He is a credit to your organization.
Donald Finkbeiner
Mark Sherman Service Provided:
Garage Door Opener Repair
Residential Technician:
Review:

The service was excellent! He called ahead of time to let me know when he would be arriving. Within seconds,he had diagnosed what was wrong with my garage door opener!! Finished up the service with oiling everything and demonstrated that things were working well!!So friendly and courteous. I highly recommend this company!
Sheila Devanny
Felix Coriano Service Provided:
Garage Door Opener Repair
Residential Technician:
Review:

Felix was great. On time, called ahead, professional, efficient and friendly. Product (Door bottom seal) is very good too. Very satisfied.
Rick Bradley
Felix Coriano Service Provided:
Garage Door Repair
Residential Technician:
Review:

Insanely fast service - our cars were stuck in our garage and they originally weren't coming until 5pm... then they called back and had a technician nearby, so he came earlier at noon - and literally had my door fixed within 90 minutes of my original phone-call!! Great, friendly and knowledgeable technician, would definitely call for any future replacement or repairs for my garage door! Thanks Mark!
Paul Francisco
Mark Sherman Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

never mind the review, - - - - your service man was EXCELLENT and helped us out and more. Fred Goodnow
Fred Goodnow
Mark Sherman Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Residential Technician:
Review:

On time, quick repair, courteous service and the real problem was recognized and recommendations made. Thanks very much!
Melanie Butler
Service Provided:
Garage Door Repair
Product:
Cables
Review:

We had experienced a couple incidences of our garage door opener not working properly. Called Precision and they got us scheduled the next day on a Sunday at normal rates even though it was during the weekend. David Mackay was our technician and we considered how much longer we should keep investing in repairs to an approximately 20 year old opener. Just so happened that a friend of mine mentioned that he had a belt opener and was happy with it. From speaking with David, we decided to have a whole new belt opener installed. So thankful to God and happy that we did. David did a wonderful job installing it and finished in a surprisingly quick time. He explained the operation and I was very impressed on how quiet it ran. Thank you David. Also wanted to note that the price of the new opener was very reasonable. Thank you again.
Grant Juelfs
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

What a great job. The level of professionalism was outstanding. Very knowledgeable technicians that are fast and friendly. If you are in need of service or a new opener, save yourself time and money by calling precision, and let them do what they do best!
Amy Colwell
A Response from: Mary

Wow, thank you for the excellent review! We appreciate your comments and details! Great job done by Mark!

Mark Sherman Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Residential Technician:
Review:

Ron and Drew were very thorough and knowledgeable with the installation of our new garage door opener. I will highly recommend them to family and friends.
Jeff Deyoung
A Response from: Mary

Thank you for the excellent review, we really appreciate it!

Drew Stewart Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Residential Technician:
Review:

Dave is amazing. He always makes things work. And if they don't he will make it right. Thanks Dave.
Mary Zimmerman
A Response from: Mary

Thank you for the excellent review for Dave!!

Service Provided:
Garage Door Opener Repair
Review:

Dave was early. He looked over the situation and gave me options and what the cost was. I/he thought it would be a repair, but when he got to the opener he could see it would require replacement. Dave showed me where the issue was. Preformed the new installation and programmed the unit. Tested it before he left. Good Job.
Gary & margie Wood
A Response from: Ron

Great job done by Dave! Thank you for taking the time to send us your review!

Service Provided:
Garage Door Opener Install
Review:

From the time I live chatted with a service rep until the job was complete my husband and I were 100% satisfied and very please with the service we were provided. Our tech was competent and service oriented. I would highly recommend Precision to other customers.
Susan Roberts
A Response from: Mary

Thank you for your detailed review, and for choosing us! Great work done by Felix!

Felix Coriano Service Provided:
Garage Door Repair
Residential Technician:
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