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Read what people are saying
about Precision Garage Door in:

Wayne County, NY

Precision Garage Door of Rochester
has received 70 reviews, averaging 4.96 Stars:
Review:

Great service glad I chose this company
Don Hunt
Eric Johnsen Service Provided:
Garage Door Opener Install
Residential Technician:
Review:

I would recommend Precision Door Service to anyone asking. Our technician Dave did a great job repairing our garage door. We appreciated his friendly and helpful demeanor. Out of all the options, I'm so glad we chose PDS.
Rob and Stacy Gray
Dave Ackley Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Residential Technician:
Review:

Mark did a wonderful job replacing the springs, etc. on our garage door. He lubricated everything so it is working smoothly once again. I definitely would recommend Precision to friends. Thank you, David and Elaine Flint
David Flint
Mark Sherman Service Provided:
Garage Door Repair
Residential Technician:
Review:

Mark is an excellent serviceman. He works rapidly and proficiently. He also isvery knowledgeable. I am impressed by his work on my behalf!
Richard Iocco
Mark Sherman Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
Residential Technician:
Review:

I have been in sales and customer service for about 20 years so I recognize first class when I see it. You folks are first class. Ron came over on a snowy cold day and was super prompt and courteous. Their work was great, I will recommend them any chance I get. Thanks again , I really appreciate it!!
Scott Patton
Ron Kull Service Provided:
Garage Door Repair
Other Staff:
Review:

Trusted professionals come highly recommended. Technicians are very customer oriented. They answered all of my questions and did a phenomenal job on more than one occasion.
Jason Branner
A Response from: Mary

Thank you very much for sending us your review, and for continuing to choose our service! We really appreciate you as our customer!!

Drew Stewart Service Provided:
Garage Door Repair
Residential Technician:
Review:

Dave was actually one hour earlier than the appointed time . He called ahead which was great. Service was terrific. He explained the needed repair and checked out several other doors for possible problems. I rate this company a 5 and will use them again.
Richard Doyle
A Response from: Mary

Thank you for choosing our service and for sending us your review! We appreciate you as our customer!

Dave Ackley Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

Your response was timely and the service excellent. Mark was very friendly and fixed the problem quickly.
Betty Ferrari
A Response from: Mary

Thank you very much! We appreciate you as our customer!

Mark Sherman Service Provided:
Garage Door Opener Repair
Residential Technician:
Review:

I am so very happy with Precision Door and Mark. You were there when I called and came in a timely manner. Mark was very efficient and pleasant and I will always call Precision any time I need service and will recommend you and your team to everyone I know. Thank you for great service and quality work. Mary
Mary Merritt
A Response from: Mary

Thank you for choosing our service, we really appreciate it!

Mark Sherman Service Provided:
Garage Door Opener Repair
Residential Technician:
Review:

Dave (and his accomplice Dave) were there promptly, provided great recommendations, were clear with expectations, completed the work beautifully and were off. We have used Precision for 2 different needs and have been happy with both outcomes. Service, convenience and value are worth the price.
Carla Lorek
A Response from: Mary

We appreciate your as our customer, thank you for your review!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Ron did avery good job on fixing the door. He explained to us what he did and was very friendly.
Robin Sherwood
Ron Kull Service Provided:
Broken Garage Door Spring Repair
Other Staff:
Review:

Dave showed up early and had my door back in service in no time. He was professional and did an excellent job. Thank you!
Robert Burlee
Service Provided:
Garage Door Repair
Review:

I am very happy with the service. They were at my home when they said they would be, they were friendly and explained what needed to be done. Judy Humphrety
Judith Humphrey
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

I have used Precision Door Service in the past and was pleased enough to refer them to a neighbor and also use their services a second time over the years for installation of a new garage door opener. I'm happy to give them a great review and would not hesitate referring them in the future.
Sally McPike
Drew Stewart Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Residential Technician:
Review:

5 Stars - Fast, Clean and Personable. Estimate on Friday, door installed on Sunday!
Steve Foltz
A Response from: Mary

Thank you for choosing our service & sending in your review! Great job by DAve!

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Great next day no-nonsense service from Drew. I would recommend these guys to anyone.
Andy Correia
A Response from: Mary

Thank you very much, we really appreciate your comments! Great job by Drew!

Drew Stewart Service Provided:
Broken Garage Door Spring Repair
Residential Technician:
Review:

The service was top-notch. Dave was our tech. He arrived early and had a challenge since the door was broken and not an easy access to get in the garage. But he did and was able to repair all the cables, springs, etc. Plus the actual door opener had burned out and he replaced that too. It is like brand new! He was so pleasant and did a great job. I would highly recommend the service. Thank you!!
Mary Principino
A Response from: Mary

Thank you very much for your detailed review, we appreciate it! Great job by Dave!

Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
Review:

Great service!!! Mark Sherman was my technician. He was very professional and knowledgeable. He fixed the door quickly and effectively. I am very satisfied with his service. Would definitely use the services again!!!
Irena Pitolaj
A Response from: Mary

Thank you very much for your review! Great job by Mark!

Mark Sherman Service Provided:
Garage Door Repair
Residential Technician:
Review:

I could not have been more pleased with Drew and his work. He was pleasant, informative, and very knowledgable. This will be my first call with any garage door problems and would give six stars if I could. jim
James Forshay
A Response from: Mary

Wow, thanks for such a great review for Drew! We appreciate you as our customer!

Drew Stewart Service Provided:
Garage Door Repair
Product:
Rollers
Residential Technician:
Review:

The technician came on time and was very helpful in solving the problem. I have recommend your service to others. Great company. Garage door works great even in the very cold weather.
Larry Brown
A Response from: Mary

Thanks very much for choosing our service, and for sending your comments!

Ron Kull Service Provided:
Garage Door Repair
Product:
Springs
Other Staff:
Review:

Very satisfied with service, extremely reasonable bill. Will call again for any and all overhead door service. Thanks again.
Brian O'Mara
A Response from: Mary

Thank you very much, we really appreciate you as our customer! Great job by Dave!

Service Provided:
Garage Door Repair
Review:

Excellent service and excellent service man. Mark was very helpful and explained everything to me prior to fixing my problem. Very happy with the service and I will always recommend Precision. 5 stars to you!!!!
Thomas Vasile
A Response from: Mary

Great job done by Mark! Thank you for sending us your review!

Mark Sherman Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

Incredible Customer Service!!! I got a return call after hours, Ron came to the house the next day, such a nice guy and very professional! A week later, Mark shows up, he called ahead and was able to come earlier than scheduled! Terrific guy! Oh yeah, as for the product, they replaced a large garage door on a pole barn, very reasonably priced! Beautiful door with a new key pad and two remotes!! Thanks so much and if you are reading this review and looking for a new door or service, look no further. These guys are real deal and you will be very pleased!! Good luck!
Joanne Kennedy
A Response from: Mary

Thank you very much for your comments and review! We do really appreciate it! Great job by Mark & Ron.

Mark Sherman Service Provided:
Install Garage Doors
Product:
Garage Doors
Residential Technician:
Review:

We saw an ad in the phone book yellow pages that stated Precision worked on our make of garage door opener. It was great to communicate with a person when we called. I also liked the internet connection, to confirm appts., and pictures and brief bios of the technicians. The reviews were also helpful and interesting. Ron arrived both days on the early side of the estimated appointment time. Ron replaced the mother board in our opener very reasonably. It's been working great ever since. Thanks, Ron. Rich & Sandy Wirth Newark
Sandra Wirth
A Response from: Mary

Excellent review of Ron's service, thank you so much! We really appreciate you as our customer!

Ron Kull Service Provided:
Garage Door Opener Repair
Other Staff:
Review:

We have a two bay garage and both doors were in need of upgrade/repair. Called Precision on a Friday, technician was there on Saturday (called ahead to ask if he could move appt time up, Yes pls!). Dave didn't attempt to sell us anything we didn't need, performed upgrade/repair on both doors and opener installation the same day. Special request to replace gasket seals on bottom of each door (special material not std on the truck) was accommodated within a few days. Best contractor experience we have had in a long time. Will definitely recommend Precision to family and friends.
Michael Lisena
A Response from: Mary

Thank you very much for your review! We really appreciate you as our customer! Great job by Dave!

Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Review:

Precision Door offers quality workmanship at a very fair price. The coil spring broke on our 23 year old garage door. I did a good deal of searching on line and spoke to friends and Precision Door was the obvious choice. I called them on a Sunday afternoon and the call was answered promptly. We set up an appointment for Monday afternoon with Ron. Ron called ahead and we were able to meet early than originally scheduled. Ron explained what could be done, repair the spring and service the door Vs replace the entire door. I ended up choosing to replacing the door as some panels were damaged and Ron said they could do the work by Wednesday Jan 31. Dave arrived Wednesday and had the door fully installed inside of three hours. Thank you, John N
John Neumann
A Response from: Ron

Thank you very much for your detailed review & for choosing our service!

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Excellent, prompt service. Reasonable price. Will definitely use Precision in the future.
Pam Alvarez
A Response from: Mary

Great job done by Mark! Thank you for sending us your review! We appreciate you as our customer!

Mark Sherman Service Provided:
Garage Door Repair
Residential Technician:
Review:

5 Stars! Prompt & on time when scheduled. Did not waste time doing what had to be done.
Aaron McIntosh
A Response from: Ron

Thank you very much for sending us your review! Great job done by Mark!

Mark Sherman Service Provided:
Garage Door Opener Repair
Residential Technician:
Review:

Felix was terrific. Everything was done quickly, on time, and the new door works great. I would recommend to friends and family.
Jenny Rhinewald
A Response from: Ron

Thank you very much for choosing our service & sending us your review! Great job by Felix!

Felix Coriano Service Provided:
Install Garage Doors
Product:
Garage Doors
Residential Technician:
Review:

I'm sorry but I have forgotten the technicians name who repaired my door but he did a great job. The original call was for a broken spring but he pointed out that the door needed an overhaul. I knew that it did but he quoted a price and time which mus much less than I anticipated. He did the job quickly and adjusted the door opener afterward. The door has never operated as smoothly as it does now. Great job done timely and at a fair price. Thank you A definite 5 star
Richard Benton
A Response from: Ron

Thank you very much for choosing our service! We appreciate you as our customer! Great job by Dave!

Service Provided:
Broken Garage Door Spring Repair
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