(866) 835-6303

Click Here To Book Online Now

Eric Johnsen

Eric Johnsen
Residential Technician
Reviews: 90
Average: 4.99 stars
Eric Johnsen has received 90 reviews, averaging 4.99 Stars:
1 2 3 4 5

Eric Johnsen's Bio:

Hi, my name is Eric Johnsen. When I'm not working on garage doors I enjoy the outdoors, camping with my family, riding motorcycles, and working in our backyard garden. I attended Alfred State College and Buffalo State College where I earned my Bachelor of Science degree. I look forward to working on your garage door.

Review:

Erik was great, unfortunately the problem was not occurring while he was here. Very personable young man who seemed to know what he was talking about.

-

Service Provided:
Garage Door Repair

Review:

Service was great. Eric, our technician, was polite and very professional. Completely satisfied!

-

Service Provided:
Garage Door Repair

Review:

Outstanding service. Very efficient & knowledgeable. Would recommend (& have) to anyone needing service!

-

Service Provided:
Garage Door Repair

Review:

Timely response, knowledgeable technician, excellent service, reasonable price. Highly recommend. What's not to like............

-

Service Provided:
Garage Door Repair

Product:
Springs

Review:

I was really in a difficult situation... broken door spring after 5pm. Within 2 hours a Precision technician arrived. He was courteous, knowledgeable, and very professional. He completed the job quickly and completely. I would highly recommend Precision Door Service.

-

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

quick response, quick repair, professional personnel

-

Service Provided:
Garage Door Opener Repair

Review:

Would definitely not recommend this Company!! Find a Company 1) that will give a free estimate and not take 54$ for nothing -2) A Manager who knows how to talk to customers who have complaints!

-

Service Provided:
Garage Door Repair

Review:

The service for getting a new opener installed was great. Options were clearly laid out for us. Our professional was able to identify a not-so-obvious issue with the door itself as well. He then provided a quick fix on that element to allow us a little time in researching/making a decision on that aspect. I really appreciate that part and the fact he didn't immediately try to sell us on that right away. I would definitely recommend using Precision to anyone and will use them again in the future.

-

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Eric Johnsen was great! He called when he was on his way, showed up on time, explained all our options and installed a new garage door opener quickly explained everything about our new opener and all for a reasonable price. I would highly recommend.

-

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

I recently bought a house with a Precision door opener. I called to get a remote and keypad and was pleasantly surprised to get a same day appointment with a 2 hour window for service. The team was able to come earlier than scheduled! They were cordial and helpful explaining and demonstrating the safety feature of the garage door and options for installing the keypad. An excellent job

-

Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Review:

Eric was very professional, efficient, and extremely nice. I am pleased with the work done and the useful tips that he provided.

-

Service Provided:
Garage Door Repair

Review:

Even though I had an appointment for a couple weeks I like same day service option

-

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Beyond incredible service! Very impressed. Eric was very helpful, friendly, and was quick to get our door back up and running! Thank you! Will definitely call again for to install the next garage door opener and service.

-

Service Provided:
Garage Door Opener Install

Product:
Springs

Review:

I just had about the best customer service experience I have encountered. I received a text that Eric was on the way with an intro, he arrived on time and he was simply outstanding. The price was fair, and I would recommend Precision, and Eric, to anyone. Thanks for the great experience.

-

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

The technician from Precision Door was great. He explained the problem to me and fixed it quickly. Very professional and courteous.

-

Service Provided:
Garage Door Opener Repair

Review:

Great Service!! They fixed my garage door before my husband got home! THANK YOU!!!

-

A Response from: Ron

Thank you very much for choosing our service and sending us your review!

Service Provided:
Garage Door Repair

Review:

We were so impressed with our experience at Precision Door Service of Rochester, and so pleased with the work they did replacing our garage doors. They have truly mastered the art of communication, beginning with live chat service on their website, even on Saturday. They were prompt and efficient, completing our project on a snowy Monday, within 48 hours of our initial contact, and the price was what they said it would be. We especially appreciated knowing they were heading our way, with an accurate ETA, and receiving a picture of the technician en route, so that we could recognize him on arrival. The team that installed our doors were neat, courteous, and efficient, working quickly and picking up afterwards. If you are looking for over the top service, Precision Door is who you want to call!

-

A Response from: Ron

Thank you very much Mr. Montgomery for choosing our service! We really appreciate you as our customer! We are very happy to hear that you are HAPPY with our company and employees.

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

GREAT INSTALLATION BY A OUTSTANDING SERVICE TECH.

-

Service Provided:
Garage Door Opener Install

Product:
Garage Doors

Review:

While I suppose time will tell as to how well the doors will holdup, I do want to comment on the pre-installation customer service and the crew who installed the doors. First, there was no pressure to purchase (i.e e-mails or phone calls) after I received a quote. Once I placed the order there was follow-up on the delivery date both a week prior to and day of delivery & installation. I received a text and phone call a half hour prior to the installers arriving. Once there the installers offered to help move some of the items out of the way in the garage and to dismantle some of the previous garage door supports. They were both pleasant and accommodating. They completed the installation ahead of schedule and thoroughly went through suggested periodic maintenance on the doors and asked if I had questions. The price was exactly as quoted.

-

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Very pleased with the garage door repair. Although checked ‘no product purchased’ , the item wasn’t listed. I purchased a new rubber gasket assembly. Arrived in a timely manner and pleasant to work with. Highly recommend Precision Door!

-

Service Provided:
Garage Door Repair

Review:

Not sure what was wrong with my door, started down and then back up. Eric came out on a Sunday morning. On time, called ahead, that is so professional! After some investigating and testing, Eric thinks my sensors were a little out of alignment. Asssured me he would be back if any further difficulty.

-

Service Provided:
Garage Door Opener Repair

Review:

Thanks Eric. Thanks Precision.Great Job

-

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Had springs replaced -- great service, would use again

-

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Ron came down on a Saturday to quote on the new garage doors and opener I needed. He was so helpful and informed me about my choices, and how the installation would go. Mary in the office was so helpful on some further information I needed and Eric did an awesome job on the install. These folks are extremely professional and a real pleasure to work with. Oh yeah...their pricing beat the other place I got a quote from significantly. I couldn't give this company a higher review!

-

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Eric was awesome! Knowledgeable, efficient, and very kind!

-

Service Provided:
Garage Door Repair

Review:

Eric was great, didn't take long didn't try give me what I didn't need. Right to the point made sure it safe and in running order. Great price! Thanks will definitely use in the future if needed or recommend.

-

Service Provided:
Garage Door Repair

Review:

I decided to go with Precision because of the great reviews I saw. They did not disappoint. Service was very quick! They came on a Sunday morning to fix my door. Eric did a GREAT job getting me up and going again. I would highly recommend Precision based on my experience.

-

Service Provided:
Garage Door Repair

Product:
Cables

Review:

Your installer was very efficient and explained what the problem was and what the options were. He performed the work in a timely manner.

-

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Thank you so much Eric for the thorough service and going the "extra mile" for me. Not only did you do a repair for me but you have also helped me learn how to prevent further service calls. I appreciate such fabulous customer service-very impressed!

-

Service Provided:
Garage Door Opener Repair

Product:
Cables

Review:

Great job and the installer Eric is very professional and liked the Killer Bud the GSD.

-

Service Provided:
Garage Door Opener Install

Next Page
Monroe County

(585) 267-5174

(585) 267-5174
Genesee County

(585) 300-4522

(585) 300-4522
Livingston County

(585) 612-4164

(585) 612-4164
Ontario County

(315) 670-4607

(315) 670-4607
Orleans County

(585) 682-2740

(585) 682-2740
Wayne County

(315) 290-3137

(315) 290-3137
Wyoming County

(585) 302-4334

(585) 302-4334
Yates County

(585) 612-4202

(585) 612-4202
Precision Door Service
Office: (585) 223-8960
650 Mile Crossing Blvd.
Rochester, NY 14624