Click to see Bios, Ratings, Backgrounds & Drug tests
Onlinesubmission
[?]
n/a
A Response from Ronnie:
–
Chirs Thorp
Thank you for your review!
Garage Door Opener Repair
Product:
Garage Door Repair Opener
Technician:
Coupon
$25. off any Double Size - Fully Insulated Garage Door, Plus Installation from Precision
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Precision Garage Door Review Transparency System ©
Precision Garage Door Review Transparency System ©
Precision Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.
Types of Reviews
This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.
At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.
This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.
This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.
This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
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Read the 4 Star Reviews
for Precision Garage Door Rochester:
Garage Door Opener Repair
Macedon, NY
Date: 02/16/2012
Broken Garage Door Spring Repair
Rochester, NY
Date: 02/13/2012
Report Cardsubmission
[?]
Thank you Felix!
A Response from Ronnie:
–
C. Blankman
Thank you for taking the time to submit a review!
Broken Garage Door Spring Repair
Newark, NY
Date: 02/04/2012
Onlinesubmission
[?]
Mark was very helpful and had good answers for all my questions.
A Response from Ronnie:
–
Ronald Wahl
Thank you very much for your review!
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Garage Door Opener Install
Fairport, NY
Date: 01/13/2012
Onlinesubmission
[?]
I was in the market to replace my screw drive garage door opener that was continually failing in the colder weather.
Your web site was very informative and helpful in explaining the 3 opener model options and explained why the screw drive was really not the best choice for this climate.
Your pricing for the 3280 1/2 HP Belt Drive unit with installation was very affordable, and Josh Arena was very professional with the service he provided.
A Response from Ronnie:
Your web site was very informative and helpful in explaining the 3 opener model options and explained why the screw drive was really not the best choice for this climate.
Your pricing for the 3280 1/2 HP Belt Drive unit with installation was very affordable, and Josh Arena was very professional with the service he provided.
–
John Beerse
Thank you very much Mr. Beerse, we really appreciate your comments!! Great job Josh!
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Technician:
Broken Garage Door Spring Repair
Fairport, NY
Date: 12/28/2011
Onlinesubmission
[?]
Very happy with the service from Josh. Not only did he fix the problem but he also took the time to explain the options that I could take. The previous company I brought in was more concerned with fixing it fast and then on to the next house.
A Response from Ronnie:
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Steve Johnson
Thank you for your comments, great job Josh!
Install Garage Doors
Rochester, NY
Date: 11/04/2011
Report Cardsubmission
[?]
We are very pleased with Ron's professionalism. Thank you so very much!
A Response from Ronnie:
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J. Liberatore
Thank you very much!
Garage Door Opener Repair
Penfield, NY
Date: 10/06/2011
Onlinesubmission
[?]
Quick response and thorough repair of our problem. Ron did a great job explaining the problem as well as reviewing the projected life of the opener.
A Response from Ronnie:
–
Chris Lestori
Thank you very much!
Install Garage Doors
Lima, NY
Date: 06/24/2011
Onlinesubmission
[?]
Ron,
I was initially disappointed that I had agreed to let you install the wrong door (a different one came in than I ordered), but decided it was not worth waiting another 4-6 weeks...and now I am happy with the new door.
You were honest about what might have happened (that it may have been your company's fault and not the manufacturer) and I respect you for that. You're great to deal with, and did a great job installing it. I will call you if I ever back through the door again!
A Response from Ronnie:
I was initially disappointed that I had agreed to let you install the wrong door (a different one came in than I ordered), but decided it was not worth waiting another 4-6 weeks...and now I am happy with the new door.
You were honest about what might have happened (that it may have been your company's fault and not the manufacturer) and I respect you for that. You're great to deal with, and did a great job installing it. I will call you if I ever back through the door again!
–
Sally Bloom
Thank you very much again Ms. Bloom! We really appreciate you as our customer, and thank you for working with us.
Garage Door Opener Repair
Fishers, NY
Date: 05/20/2011
Onlinesubmission
[?]
I liked the way Ron explained what needed to be done. I did have to have him come back because the limit switch popped out and the door did not work correctly. The only suggestion I would have would be to expedite an appointment in that situation. I would use the service again.
A Response from Ronnie:
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Cathy Leverone
Thank you very much Ms. Leverone!
Garage Door Repair
Rochester, NY
Date: 03/21/2011
Onlinesubmission
[?]
Evening appointments provided our initial interest. We have had past satisfactory experience with Precision. This time, we needed a cable replacement. The work was done quickly and a very thorough explanation was given on how to make the repair last longer.
I was treated with respect (which is rare these days in the service community). Great people to do business with!
A Response from Ronnie:
I was treated with respect (which is rare these days in the service community). Great people to do business with!
–
Margaret Fellows
Thank you very much Mrs. Fellows!
Broken Garage Door Spring Repair
Macedon, NY
Date: 02/21/2011
Report Cardsubmission
[?]
Good job Fred.
A Response from Ronnie:
–
R. Strong
Thank you Mr. Strong!
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Fred Vaccaro
Install Garage Doors
Caledonia, NY
Date: 02/02/2011
Install Garage Doors
Product:
Steel Garage Doors
Technician:
Fred Vaccaro
Garage Door Opener Repair
Henrietta, NY
Date: 01/19/2011
Onlinesubmission
[?]
Ron was a cool guy he came out and explained to me the situation. He was able to fix the problem quickly and get my garage door working again. Thanks for the quick service
–
Steve Swetman
Broken Garage Door Spring Repair
Webster, NY
Date: 01/04/2011
Onlinesubmission
[?]
I returned to Precision for door service because I was very satisfied with the complete mechanical overhaul complete about 4 years ago. On the visit, Fred explained the cause of the cable failure (corrosion) and performed the repairs promptly and professionally. I will continue to choose and recommend Precision.
A Response from Ronnie:
–
Richard Wheeler
Thank you very much again Mr. Wheeler!
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Fred Vaccaro
Broken Garage Door Spring Repair
Farmington, NY
Date: 09/23/2010
Telephonesubmission
[?]
Customer phoned in to "praise Jason's work, knowledge, explanation, and was very professional"
–
Mike Zalone
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Jason Wagar
Garage Door Repair
Rochester, NY
Date: 09/21/2010
Telephonesubmission
[?]
Customer called in to say how much he appreciated Robert's service. He is very happy,. thought he did a great job!!
–
Yuri Schwartzman
Garage Door Repair
Product:
Wood Garage Doors
Technician:
Robert Delamarter
Page 1 of 1
Pages:
1
- 5 Star 376 [95.7%]
- 4 Star 16 [4.1%]
- 3 Star 1 [0.3%]
- 2 Star 0 [0%]
- 1 Star 0 [0%]
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Come visit us at our Showroom & Headquarters:
Precision Garage Door
1(866) 835-6303
507 West Commercial Street
East Rochester
NY
14445
We Service ALL Major Brands, Including...
- Monroe County
(585) 267-5174 - Genesee County
(585) 300-4522 - Livingston County
(585) 612-4164 - Ontario County
(315) 670-4607
- Orleans County
(585) 682-2740 - Wayne County
(315) 290-3137 - Wyoming County
(585) 302-4334 - Yates County
(585) 612-4202
