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Eric Johnsen
Tech ID#: 14
Reviews: 81
Average: 4.99 stars

Eric Johnsen

Residential Technician
Eric Johnsen has received 81 reviews, averaging:

Eric Johnsen's Bio:

Hi, my name is Eric Johnsen. When I'm not working on garage doors I enjoy the outdoors, camping with my family, riding motorcycles, and working in our backyard garden. I attended Alfred State College and Buffalo State College where I earned my Bachelor of Science degree. I look forward to working on your garage door.
Review:

I recently bought a house with a Precision door opener. I called to get a remote and keypad and was pleasantly surprised to get a same day appointment with a 2 hour window for service. The team was able to come earlier than scheduled! They were cordial and helpful explaining and demonstrating the safety feature of the garage door and options for installing the keypad. An excellent job
kathryn cherre
Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Review:

Eric was very professional, efficient, and extremely nice. I am pleased with the work done and the useful tips that he provided.
Jan K.
Service Provided:
Garage Door Repair
Review:

Even though I had an appointment for a couple weeks I like same day service option
Michael Reed
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Beyond incredible service! Very impressed. Eric was very helpful, friendly, and was quick to get our door back up and running! Thank you! Will definitely call again for to install the next garage door opener and service.
Matthew Rankin
Service Provided:
Garage Door Opener Install
Product:
Springs
Review:

I just had about the best customer service experience I have encountered. I received a text that Eric was on the way with an intro, he arrived on time and he was simply outstanding. The price was fair, and I would recommend Precision, and Eric, to anyone. Thanks for the great experience.
Ken Gamet
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

The technician from Precision Door was great. He explained the problem to me and fixed it quickly. Very professional and courteous.
George Criticos
Service Provided:
Garage Door Opener Repair
Review:

Great Service!! They fixed my garage door before my husband got home! THANK YOU!!!
Colette Gotham
A Response from: Ron

Thank you very much for choosing our service and sending us your review!

Service Provided:
Garage Door Repair
Review:

We were so impressed with our experience at Precision Door Service of Rochester, and so pleased with the work they did replacing our garage doors. They have truly mastered the art of communication, beginning with live chat service on their website, even on Saturday. They were prompt and efficient, completing our project on a snowy Monday, within 48 hours of our initial contact, and the price was what they said it would be. We especially appreciated knowing they were heading our way, with an accurate ETA, and receiving a picture of the technician en route, so that we could recognize him on arrival. The team that installed our doors were neat, courteous, and efficient, working quickly and picking up afterwards. If you are looking for over the top service, Precision Door is who you want to call!
Robert Montgomery
A Response from: Ron

Thank you very much Mr. Montgomery for choosing our service! We really appreciate you as our customer! We are very happy to hear that you are HAPPY with our company and employees.

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

GREAT INSTALLATION BY A OUTSTANDING SERVICE TECH.
Frank Varecka
Service Provided:
Garage Door Opener Install
Product:
Garage Doors
Review:

While I suppose time will tell as to how well the doors will holdup, I do want to comment on the pre-installation customer service and the crew who installed the doors. First, there was no pressure to purchase (i.e e-mails or phone calls) after I received a quote. Once I placed the order there was follow-up on the delivery date both a week prior to and day of delivery & installation. I received a text and phone call a half hour prior to the installers arriving. Once there the installers offered to help move some of the items out of the way in the garage and to dismantle some of the previous garage door supports. They were both pleasant and accommodating. They completed the installation ahead of schedule and thoroughly went through suggested periodic maintenance on the doors and asked if I had questions. The price was exactly as quoted.
William VanBuskirk
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Very pleased with the garage door repair. Although checked ‘no product purchased’ , the item wasn’t listed. I purchased a new rubber gasket assembly. Arrived in a timely manner and pleasant to work with. Highly recommend Precision Door!
NS
Service Provided:
Garage Door Repair
Review:

Not sure what was wrong with my door, started down and then back up. Eric came out on a Sunday morning. On time, called ahead, that is so professional! After some investigating and testing, Eric thinks my sensors were a little out of alignment. Asssured me he would be back if any further difficulty.
Elizabeth Bush
Service Provided:
Garage Door Opener Repair
Review:

Thanks Eric. Thanks Precision.Great Job
Victor Rosales
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Had springs replaced -- great service, would use again
Victor, NY
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Ron came down on a Saturday to quote on the new garage doors and opener I needed. He was so helpful and informed me about my choices, and how the installation would go. Mary in the office was so helpful on some further information I needed and Eric did an awesome job on the install. These folks are extremely professional and a real pleasure to work with. Oh yeah...their pricing beat the other place I got a quote from significantly. I couldn't give this company a higher review!
Jimmy C - Webster
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Eric was awesome! Knowledgeable, efficient, and very kind!
Meredith Utman
Service Provided:
Garage Door Repair
Review:

Eric was great, didn't take long didn't try give me what I didn't need. Right to the point made sure it safe and in running order. Great price! Thanks will definitely use in the future if needed or recommend.
Solana C.
Service Provided:
Garage Door Repair
Review:

I decided to go with Precision because of the great reviews I saw. They did not disappoint. Service was very quick! They came on a Sunday morning to fix my door. Eric did a GREAT job getting me up and going again. I would highly recommend Precision based on my experience.
Bill Crocker
Service Provided:
Garage Door Repair
Product:
Cables
Review:

Your installer was very efficient and explained what the problem was and what the options were. He performed the work in a timely manner.
Peter Zepetella
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Thank you so much Eric for the thorough service and going the "extra mile" for me. Not only did you do a repair for me but you have also helped me learn how to prevent further service calls. I appreciate such fabulous customer service-very impressed!
EC
Service Provided:
Garage Door Opener Repair
Product:
Cables
Review:

Great job and the installer Eric is very professional and liked the Killer Bud the GSD.
Robert Sawyer
Service Provided:
Garage Door Opener Install
Review:

I am happy with the results
Shirley Klumpp
Service Provided:
Garage Door Repair
Review:

Prompt, professional and well priced.
Hal Waggoner
Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

great job and very polite and good worker. Very helpful with all my questions and concerns. Will recommend this company to friends and family.
Chet Lochman
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

Eric earned 5 stars for professionalism & courtesy as well as quickly removing 2 ancient openers & installing 2 new garage door openers. He also setup remotes, keypads & explained operation of the controls. Thanks Eric.
Henry Jankowski
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

First time user. I certainly found out why this is a five star Company.....we had waited a long time for a response from the original company to repair our door. Finally we called Precision on a Friday and they came on Monday morning. Eric was great..called ahead so we knew when he was coming and fixed just what we needed and no more. One of the best experiences we’ve had. Thanks so much!
Jane and Gerald Williams
Service Provided:
Garage Door Repair
Product:
Cables
Review:

This was my second time using Precision and once again, they were great. Service was next day, quickly completed, and as expected, well done. I'd recommend them should you ever need service.
Paul LeVan
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Surprised to see someone could come out on Saturday evening to repair my garage door springs. Was great not to have to take time off from work, as i am self employed. Repair Tech was knowledgeable and fast. Awesome job! Thank you!
Scott Stauber
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

All was done sarisfactorily
Barbara Ames
Service Provided:
Garage Door Opener Repair
Review:

5 Thanks for your great service Ron.
Chuck Bartolotta
Service Provided:
Garage Door Repair
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