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Eric Johnsen
Average: 4.99 stars
Eric Johnsen's Bio:
Hi, my name is Eric Johnsen. When I'm not working on garage doors I enjoy the outdoors, camping with my family, riding motorcycles, and working in our backyard garden. I attended Alfred State College and Buffalo State College where I earned my Bachelor of Science degree. I look forward to working on your garage door.
Pittsford, NY
Victor, NY
Service was great. Eric, our technician, was polite and very professional. Completely satisfied!
- Leslie Summerson
Rochester, NY
Outstanding service. Very efficient & knowledgeable. Would recommend (& have) to anyone needing service!
- Brian Palmer
Webster, NY
Timely response, knowledgeable technician, excellent service, reasonable price. Highly recommend. What's not to like............
- Gary Holtz
Product:
Fairport, NY
I was really in a difficult situation... broken door spring after 5pm. Within 2 hours a Precision technician arrived. He was courteous, knowledgeable, and very professional. He completed the job quickly and completely. I would highly recommend Precision Door Service.
- Kathleen Wax
Product:
Webster, NY
quick response, quick repair, professional personnel
- Kathleen Stear
Rochester, NY
Would definitely not recommend this Company!! Find a Company 1) that will give a free estimate and not take 54$ for nothing -2) A Manager who knows how to talk to customers who have complaints!
- Mary Foster
Livonia, NY
The service for getting a new opener installed was great. Options were clearly laid out for us. Our professional was able to identify a not-so-obvious issue with the door itself as well. He then provided a quick fix on that element to allow us a little time in researching/making a decision on that aspect. I really appreciate that part and the fact he didn't immediately try to sell us on that right away. I would definitely recommend using Precision to anyone and will use them again in the future.
- T R
Product:
Sodus, NY
Eric Johnsen was great! He called when he was on his way, showed up on time, explained all our options and installed a new garage door opener quickly explained everything about our new opener and all for a reasonable price. I would highly recommend.
- Karen B.
Product:
,
I recently bought a house with a Precision door opener. I called to get a remote and keypad and was pleasantly surprised to get a same day appointment with a 2 hour window for service. The team was able to come earlier than scheduled! They were cordial and helpful explaining and demonstrating the safety feature of the garage door and options for installing the keypad. An excellent job
- Kathryn Cherre
Product:
Rochester, NY
Eric was very professional, efficient, and extremely nice. I am pleased with the work done and the useful tips that he provided.
- Jan K.
Webster, NY
Even though I had an appointment for a couple weeks I like same day service option
- Michael Reed
Product:
Rochester, NY
Beyond incredible service! Very impressed. Eric was very helpful, friendly, and was quick to get our door back up and running! Thank you! Will definitely call again for to install the next garage door opener and service.
- Matthew Rankin
Product:
Rochester, NY
I just had about the best customer service experience I have encountered. I received a text that Eric was on the way with an intro, he arrived on time and he was simply outstanding. The price was fair, and I would recommend Precision, and Eric, to anyone. Thanks for the great experience.
- Ken Gamet
Product:
Pittsford, NY
The technician from Precision Door was great. He explained the problem to me and fixed it quickly. Very professional and courteous.
- George Criticos
Victor, NY
Great Service!! They fixed my garage door before my husband got home! THANK YOU!!!
- Colette Gotham
Thank you very much for choosing our service and sending us your review!
Medina, NY
We were so impressed with our experience at Precision Door Service of Rochester, and so pleased with the work they did replacing our garage doors. They have truly mastered the art of communication, beginning with live chat service on their website, even on Saturday. They were prompt and efficient, completing our project on a snowy Monday, within 48 hours of our initial contact, and the price was what they said it would be. We especially appreciated knowing they were heading our way, with an accurate ETA, and receiving a picture of the technician en route, so that we could recognize him on arrival. The team that installed our doors were neat, courteous, and efficient, working quickly and picking up afterwards. If you are looking for over the top service, Precision Door is who you want to call!
- Robert Montgomery
Thank you very much Mr. Montgomery for choosing our service! We really appreciate you as our customer! We are very happy to hear that you are HAPPY with our company and employees.
Product:
Rochester, NY
GREAT INSTALLATION BY A OUTSTANDING SERVICE TECH.
- Frank Varecka
Product:
Conesus, NY
While I suppose time will tell as to how well the doors will holdup, I do want to comment on the pre-installation customer service and the crew who installed the doors. First, there was no pressure to purchase (i.e e-mails or phone calls) after I received a quote. Once I placed the order there was follow-up on the delivery date both a week prior to and day of delivery & installation. I received a text and phone call a half hour prior to the installers arriving. Once there the installers offered to help move some of the items out of the way in the garage and to dismantle some of the previous garage door supports. They were both pleasant and accommodating. They completed the installation ahead of schedule and thoroughly went through suggested periodic maintenance on the doors and asked if I had questions. The price was exactly as quoted.
- William VanBuskirk
Product:
Avon, NY
Very pleased with the garage door repair. Although checked ‘no product purchased’ , the item wasn’t listed. I purchased a new rubber gasket assembly. Arrived in a timely manner and pleasant to work with. Highly recommend Precision Door!
- NS
Warsaw, NY
Not sure what was wrong with my door, started down and then back up. Eric came out on a Sunday morning. On time, called ahead, that is so professional! After some investigating and testing, Eric thinks my sensors were a little out of alignment. Asssured me he would be back if any further difficulty.
- Elizabeth Bush
Rochester, NY
Thanks Eric. Thanks Precision.Great Job
- Victor Rosales
Product:
Victor, NY
Had springs replaced -- great service, would use again
- Victor, NY
Product:
Webster, NY
Ron came down on a Saturday to quote on the new garage doors and opener I needed. He was so helpful and informed me about my choices, and how the installation would go. Mary in the office was so helpful on some further information I needed and Eric did an awesome job on the install. These folks are extremely professional and a real pleasure to work with. Oh yeah...their pricing beat the other place I got a quote from significantly. I couldn't give this company a higher review!
- Jimmy C - Webster
Product:
Pittsford, NY
Eric was awesome! Knowledgeable, efficient, and very kind!
- Meredith Utman
Rochester, NY
Eric was great, didn't take long didn't try give me what I didn't need. Right to the point made sure it safe and in running order. Great price! Thanks will definitely use in the future if needed or recommend.
- Solana C.
Rochester, NY
I decided to go with Precision because of the great reviews I saw. They did not disappoint. Service was very quick! They came on a Sunday morning to fix my door. Eric did a GREAT job getting me up and going again. I would highly recommend Precision based on my experience.
- Bill Crocker
Product:
Rochester, NY
Your installer was very efficient and explained what the problem was and what the options were. He performed the work in a timely manner.
- Peter Zepetella
Product:
Penfield, NY
Thank you so much Eric for the thorough service and going the "extra mile" for me. Not only did you do a repair for me but you have also helped me learn how to prevent further service calls. I appreciate such fabulous customer service-very impressed!
- EC
Product:
Williamson, NY
Great job and the installer Eric is very professional and liked the Killer Bud the GSD.
- Robert Sawyer
(585) 267-5174
(585) 267-5174(585) 300-4522
(585) 300-4522(585) 612-4164
(585) 612-4164(315) 670-4607
(315) 670-4607(585) 682-2740
(585) 682-2740(315) 290-3137
(315) 290-3137(585) 302-4334
(585) 302-4334(585) 612-4202
(585) 612-4202
Erik was great, unfortunately the problem was not occurring while he was here. Very personable young man who seemed to know what he was talking about.
- Michael and Cathy Hill