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Josh Arena

https://garagedoorsrochester.comJosh Arena
Residential Technician
Reviews: 73
Average: 4.95 stars
Josh Arena has received 73 reviews, averaging 4.95 Stars:
1 2 3 4 5

Josh Arena's Bio:

Hi, my name is Joshua. I'm married with 2 beautiful daughters, who are 8 months old and 10 years old. I like anything that has to do with cars and trucks, racing and off road. I also like camping and kayaking. I think I have a good sense of humor, so I do like to joke a lot with my friends, family, and my customers!

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The Precision mechanic did an outstanding job in repairing my garage door. He described my options for repair and made recommendations. He also gave me valuable tips on maintaining the door system to increase its life span. This is exactly the kind of service all of us want. We want to know our options, the risks and the steps to squeeze as much life as possible out of our door systems.

- Jerry Lighthouse

A Response from: Ron

Thank you very much for sending us your detailed review! We're really proud that you were satisfied with your service. Great job done by Josh!

Service Provided:
Garage Door Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Ronnie, I am extremely pleased with the job performed by Josh, he display quality workmanship, pleasant friendly attitude, and worked quickly and efficiently. I found your company on the web and I liked the way you have it set up, with the bios and especially how you listed yourself as "other staff" instead of being "pushed in my face" so to speak with having yourself listed on top as "president". A little thing maybe, but it said a lot to me about you, and your company. I am very pleased and will call again when I need more work done on my door. Thank you for a job well done and for taking the time to contact me for follow up!! David

- David Walter

A Response from: Ron

Mr. Walter, thank you very much for your detailed review! We really appreciate you as our customer, and we're really glad you found our website helpful and easy to use. Great job done by Josh!!

Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Ron..I love my new garage door! It makes a real statement with the curb appeal of my home. Josh the installer was professional and hard working! I am so glad that I called your company! Thanks again..Leslie Bowman..Chili, New York

- Leslie Bowman

A Response from: Ron

Thank you very much Leslie! We really appreciate you as our customer! Thank you for taking the time to submit your review. Great job JOsh!

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We chose a company that was local and nearby. We felt that if we had a problem, we wanted to be able to deal with the provider face to face. After we went to the showroom and talked with the salesman, we felt very comfortable dealing with Precision Door. Also, the representative that came to the house to measure the doors was prompt and polite and knowledgeable. Our doors were installed without any problems and we are very pleased with them.

- Mary Ellen Manfred

A Response from: Ron

Thank you very much for your detailed review! We really appreciate you as our customer! Great job Josh!

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We were very pleased with Josh's work and professionalism, he worked really hard and our door looks great. Thank you!

- L. Bowman

A Response from: Ron

Thank you for taking the time to call us with your comments, we really appreciate it! Great job Josh!

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Fast reliable service. The specialist was polite and expedient with his work. I look forward to using you again, but not too soon. Angelo Piccone

- Angelo Piccone

A Response from: Ron

Thank you very much for your review! We really appreciate you as our customer! Thank you! Great job JOsh!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We bought and had installed a new door from Precision. They were very knowledgeable all the way through the process, from picking out a door to the install and even a few adjustments we wanted made afterward. Price was very competitive and always encountered positive attitudes. We are very picky so for them to have earned five stars from us was not easy. We would recommend them to our family and friends and will use them in the future if the need arises.

- Heather Evans

A Response from: Ron

Thank you very much for taking the time to submit your detailed review! We really appreciate it, we're happy to have you as our customer! Thank you, and great job Josh!

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

excellent prompt, courteous service

- Marilyn Rich

A Response from: Ron

Thank you very much! We really appreciate you as our customer!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Plus: weekend appointments, good pricing. We needed two garage doors installed. Ron Kull came and gave us a price quote the same day we called the company. Job was done quickly and properly. Technician was great and professional. Great dog you have at the show room, by the way.:)

- Tamara Rutman

A Response from: Ron

Thank you very much Tamara! We really appreciate you as our customer, and thank you for your review!

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Did a wonderful job. Explained everything first, door works better now than when it was first installed

- Grace Buck

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Josh went over the top with customer service! He showed up on time at my house, explained my options for repairs, and did not pressure me on my repairs. He was informative, pleasant, and displayed great workmanship. He went above and beyond, and I feel the repair is worth more than I paid. I work in customer service everyday, and feel it's important to commend good work! We've lived in our house for 9yrs, and our door works better now than ever. Thank you Josh!

- C. Fields

A Response from: Ron

We really appreciate the time you took to call us with your review for Josh. We thank you very much and appreciate you as our customer!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

You came one Sunday night and fixed our garage door. We were new customers, and we were impressed with your service. When our springs broke, we called you, and again, the service was WONDERFUL and at the time we really needed. Thank you! We will recommend you to others!!!

- David Thompson

A Response from: Ron

Thank you very much for your review, we really appreciate you as our customer! Great job Josh!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The service I received was excellent. Josh was great. Very friendly, informative and no pressure on anything I didn't need. He listened to me. He let me come out and watch a few times and was not annoyed by that. We even joked with each other. He cleaned up everything when he was done. I definitely have found the company for my garage door needs and in part it is because of Josh. Thank you.

- Donna Pfahl

A Response from: Ron

Thank you very much for taking the time to send us your review! We really appreciate you as our customer! Great job done by Josh!

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Same Day service, Excellent technician, Explained problem with door

- Mark Verna

A Response from: Ron

Thank you very much for choosing our service, and for your review!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was not happy when springs on our door broke - trapped! That was Sunday, but Josh arrived at 7.50am the next day! He was great and even made the door very quiet - very professional and cordial. We're happy again. Thanks.

- D. Johnson

A Response from: Ron

Thank you very much for taking the time to send your review! Great job done by Josh, we're very happy we could help!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Christine Enser called in to say what a great job that Joshua did and he was very professional and nice and she will def recommend you to other people.

- C. Enser

A Response from: Ron

Thank you very much for taking the time to call with your comments!

Service Provided:
Garage Door Opener Install

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Everyone we dealt with at Precision was professional, experienced and patient. The job was done quickly and perfectly.

- Tony Locurto

A Response from: Ron

Thank you very much Mr. Locurto, we really appreciate you as our customer!

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Door now works like a charm.

- Richard Rowe

A Response from: Ron

Thank you very much Mr. Rowe, we really appreciate your comment!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Josh was on time and repaired the door as requested. The door works better now compared to when it was first installed by my contractor. Thanks Josh for a job well done!! Mick

- Mik Szoczei

A Response from: Ron

Thank you very much for your comments! Great job Josh!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was in the market to replace my screw drive garage door opener that was continually failing in the colder weather. Your web site was very informative and helpful in explaining the 3 opener model options and explained why the screw drive was really not the best choice for this climate. Your pricing for the 3280 1/2 HP Belt Drive unit with installation was very affordable, and Josh Arena was very professional with the service he provided.

- John Beerse

A Response from: Ron

Thank you very much Mr. Beerse, we really appreciate your comments!! Great job Josh!

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service, friendly technician. Very prompt service - equipment installed day of call. Thank you!

- Kelly Gahagan

A Response from: Ron

Thank you very much, we really appreciate you as our customer! Great job done Josh!

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Josh did an excellent job of repairing our garage door and installing a new garage door opener. He took the time to explain what was wrong with the door and opener. Both are operating great! Thanks!

- Jim Jennings

A Response from: Ron

Thank you very much Mr. Jennings, we really appreciate you as our customer!

Service Provided:
Broken Garage Door Spring Repair

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My car was trapped in the garage by a broken door. Precision was the only company that could fix it quickly (same day!) They were out within a couple hours of calling. Josh, the technician, was efficient & polite - did a great job.

- Bob Fitzgerald

A Response from: Ron

Thank you very much Mr. Fitzgerald, we really appreciate your comments!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very happy with the service from Josh. Not only did he fix the problem but he also took the time to explain the options that I could take. The previous company I brought in was more concerned with fixing it fast and then on to the next house.

- Steve Johnson

A Response from: Ron

Thank you for your comments, great job Josh!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

You did a great job on my door. Thanks to your great service man for the wonderful job he did. He was thorough, respectful and very good at his job.

- Frank Auria

A Response from: Ron

Thank you very much for your time & comments, we really appreciate it! Great job Josh!

Service Provided:
Garage Door Repair

Product:
Cables

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Convenient hours of service and excellent responsiveness. Friendly and professional technician.

- Dan Petree

A Response from: Ron

We really appreciate you as our customer, thank you! Great job Josh!

Service Provided:
Garage Door Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was amazed that I got an appt on a Sunday evening. Then Josh called and was able to come early. He was thorough, friendly, concerned with the safety of the door & went above and beyond all the way. I would recommend Josh & Precision to anyone!

- Whitman

A Response from: Ron

Thank you very much!!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

On time, professional, explained options well. Refurbished garage door and repaired opener.

- Lucia French

A Response from: Ron

Thank you very much, we really appreciate you as our customer!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Josh showed up as promised and finished the service work nicely. I definitely will choose him again for my future garage door projects.

- Jidong Chang

A Response from: Ron

Thank you very much, we really appreciate you as our customer! Great job Josh!

Service Provided:
Garage Door Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Josh did a great job on our door. Runs incredibly smooth and quiet now. He was very courteous, affable, and had the job done quickly. He paid extra attention to the door operation and made sure it was opening and closing perfectly. It was a pleasure to have worked with Josh and Precision.

- Peter Cech

A Response from: Ron

Thank you very much, we really appreciate you as our customer!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

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Precision Garage Door of Rochester
Office: (585) 223-8960
650 Mile Crossing Blvd.
Ste 1

Rochester, NY 14624