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Read what people are saying
about Precision Garage Door in:

Macedon, NY

Precision Garage Door of Rochester
has received 47 reviews, averaging 4.97 Stars:
1 2 3 4 5
Review:

We're so happy with our new door. It's adds so much curb appeal to our house. The quality surpasses what I thought a garage door was. It's so solid and well built. I didn't think I would be so thrilled about a new garage door, but we both are. Mark and Dave were great..so easy to work with and both provided quality work. Thanks Precision...I will highly recommend you!

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A Response from: Ron

Thank you very much for choosing our service & sending your detailed review! We really appreciate it! Great job by Dave & Mark!

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Precision repaired our garage door spring. They were professional, on time, and did a outstanding job. I would highly recommend them to everyone.

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A Response from: Ron

Thank you very much for sending us your review!

Ron Kull Service Provided:
Broken Garage Door Spring Repair

Other Staff: Ron Kull
Review:

The technician arrived on time, called before he arrived, was very courteous, and did a good job in a very short time. We would definitely use your company again.

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A Response from: Ron

Thank you for choosing our service! Great job done by Mark!

Service Provided:
Garage Door Repair

Review:

I found your company in the phone book and called to have repairs done to my garage door. Mark called and arrived right on the schedule given to me over the phone. He was quite patient in explaining the problems and solutions as well as the cost. As I plan on purchasing a new door in the spring (hopefully from your company) Mark helped me to decide the best plan of action to get through the winter. A heartfelt thanks to him and your company. -Mike-30-

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A Response from: Ron

Thank you very much for choosing our service, we really appreciate you as our customer! Great job Mark!

Service Provided:
Garage Door Repair

Review:

We were very happy with the service performed by your technician, Mark Sherman. He was courteous and explained everything in a straight forward manor. He showed us what the problem was and that besides the cable we knew was broken, both of the brackets that hold the cable's were clearly on the verge of failure. We had no suspicion that he was trying to sell us parts we didn't need. He also informed us of the age of the door and opener and told us when they might expect to need replacing. We were very satisfied with the service and would not hesitate to call Precision for any future garage door repairs.

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A Response from: Ron

Thank you very much for choosing our service, we really appreciate you as our customer! Great job by Mark!

Service Provided:
Garage Door Repair

Product:
Cables

Review:

You were referred by my son. He had a new garage door installed. I was impressed with the technician who repaired my door. He worked until he did both jobs under adverse conditions.

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A Response from: Ron

Thank you very much for being our customer, and for sending us your review! We really appreciate it! Great job Mark!!

Service Provided:
Broken Garage Door Spring Repair

Review:

Ron came out a very short time after I called. He was extremely cordial and knowledgeable. It was clear that he was very interested in doing a great job and making sure I was a satisfied customer. He provided repair options and clearly outlined the cost of each. He had all of the parts necessary to do the job on the spot. He even reprogrammed the system in our 2 vehicles so that they could open the door. I would recommend him to anyone and have! A true professional!

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A Response from: Ron

We really appreciate you as our customer, thank you so much for sending us your detailed review!

Ron Kull Service Provided:
Broken Garage Door Spring Repair

Product:
Remotes / Keypad

Other Staff: Ron Kull
Review:

We have used your service twice in the last 3 years. great customer service with great responce time for repair. Your tech. was very informed on door repairs. we will most diffently use you again. thanks.

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A Response from: Ron

Thank you very much for sending us your review, we really appreciate you as our customer!

Service Provided:
Garage Door Repair

Review:

Garage door opener had partially fallen from the ceiling, leaving it hanging and all wiring pulled out. The house is for sale and a showing was scheduled. I called and they fit in a repair in a hurry. Mark was friendly, but got down to business quickly and had the job done in about 1 hour. The office personnel were friendly and I am thankful to them as well for being able to make this happen. They arranged for Mark to call in advance so I knew when he was on his way.

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A Response from: Ron

Thank you very much for your review Mr. Mazzola! We really appreciate you as our customer! Great job done by Mark in a time crunch. Thank you!

Service Provided:
Garage Door Opener Repair

Review:

n/a

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A Response from: Ron

Thank you for your review!

Service Provided:
Garage Door Opener Repair

Product:
Opener

Review:

Josh did excellent work on our door. He knew exactly what the problem was and how to fix it. He also took the time to perform some basic maintenance to help our door open and shut quieter. Great work!!

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A Response from: Ron

Thank you very much Tracy, we really appreciate your comments! Great job Josh!

Service Provided:
Garage Door Repair

Review:

We were happy about the honest assessment of our needs. Ron's truthful assessment was only a repair was needed, not a replacement. We had the door repaired and a new Liftmaster installed. It was exactly as promoted. I would recommend Precision to anyone who needs something done to their garage door. I give them 5 stars

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A Response from: Ron

Thank you very much Mr. Thompson!

Service Provided:
Garage Door Repair

Review:

Precision did a great job, they were there at the time they stated and explained everything in full detail. They helped us to understand the pros and cons with the repair jobs and gave me different options for repairing it. It was done quickly and efficiently. Ron was very courteous and professional.

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A Response from: Ron

Thank you very much Ms. Stein!!

Ron Kull Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Other Staff: Ron Kull
Review:

Thank you Ron!

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Ron Kull Service Provided:
Broken Garage Door Spring Repair

Other Staff: Ron Kull
Review:

Having discovered a broken spring on my garage door early on a Sunday morning I checked the Yellow pages for a 24 hour service repair company. I called Precision and was told that a technician would arrive between 12 and two. Jason Wagar arrived at 11:45. He immediately began recommending the repairs and pointed out problems with my current set up. I gave my OK for his suggestions, and he went about his work. Upon completion he showed me how to test the door for balance and gave me maintenance tips. I am very happy with the service and will recomend your company to my friends. Job well done!!

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A Response from: Ron

Thank you again Mr. Gorman, and great job Jason!

Service Provided:
Broken Garage Door Spring Repair

Review:

Good job Fred.

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A Response from: Ron

Thank you Mr. Strong!

Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Doors

Review:

Our technician (Robert) diagnosed and fixed the problems quickly and professionally. I feel like I have a brand new door and opener!

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A Response from: Ron

Great! That's what we love to hear

Service Provided:
Garage Door Opener Repair

Product:
Springs

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Monroe County

(585) 267-5174

(585) 267-5174
Genesee County

(585) 300-4522

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Livingston County

(585) 612-4164

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(315) 670-4607

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(585) 682-2740

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Wayne County

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Wyoming County

(585) 302-4334

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Yates County

(585) 612-4202

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Precision Door Service
Office: (585) 223-8960
650 Mile Crossing Blvd.
Rochester, NY 14624