The trolley that runs along the rail part of my system broke after 25+ years. I was given a same-day appointment and Sean arrived even earlier, with advance notice. The age of my system meant replacing the whole opener, which Sean was able to handle on the spot in about an hour and a half. He offered two options, explained their features, got the one I picked up and running smoothly, and explained the new system and what he had replaced - all at a reasonable price. Highly recommended; I was very happy with my experience, and will use Precision for any future garage door needs.

- Jim Cairns

I really appreciated Sean's work, he laid out what he was going to do before doing it and quoted me the price for each thing even when I didn't ask for that. He was very quick to get the door fixed from an unusual issue of non-broken but weaker than expected springs. He also made sure to tell me there's a 3 year warranty on them and even left them for me as I requested.

- Damian Kumor

This company came fast and we had a nice guy come out and solve our problems quickly and the price was good, will call again when needed.thanks so much

- Cheryl Galante

I highly recommend Precision Door Service. Sean S. was on time and worked through cold and snowy weather. He installed a new opener and and repaired the springs. When the work was completed he explained everything to me very thoroughly . Also, I had to call on a late Friday afternoon and I actually spoke to a person , and I wasn't on hold for hours !! Great service .

- Mary Ann Keegan

Sean, Thank you for the cable repair, Appreciate the prompt and quailty service.

- Reid Holmes

Excellent and thoughtful service by Sean from Precision Door Service. He replaced a failed garage door opening mechanism, after explaining the entire process with honesty and in understandable langauage. The task was completed with 90 minutes. Extremely happy with the outcome.

- Brian Marples

Precision did an excellent job replacing our old garage door opener. They arrived on time, Sean was very personable and got right to work with his assistant, and they made a reasonable recommendation and then completed the work promptly and thoroughly. They gave me a very thorough walkthrough of the new system once the work was complete. I would definitely bring them in again, but suspect I won't need to any time soon, given their good work today!

- Julia Jacobson

great service with integrity told me what was truly needed and didn't try to upsell me.

- Kent Michels

Sean was professional and personable. He gave me a detailed list of several options and cost. This is the second time I've called Precision. I read reviews from several websites that were all very good and that was the basis for my decision to call. You guys didn't let me down. Prompt and courteous.

- Stephanie Ciurca

Quick response and service. Appreciated the picture and background information on service technician, so I knew who was going to perform the repair.

- Joanne

Assed the problem gave me estimate and fixed the door in and out in less tan 1/2 hour !! Courtious and professional ! YES I would recommend thier service !

- James Flint

I've only used their services twice, but both times they were excellent! They fixed the problem, were straightforward in their explanations, and courteous. Highly recommend!

- David Pesce

Professional, curteous, efficient. We were well pleased with this service call.

- Ann McMullen

Sean explained the issues with the garage doors and recommendations. He answered all our questions and issues.

- George Stahl

I bumped into the right side door over 2 years ago with a previous car. The door failed this past January (2025). Nick came out to look and agreed with us that replacement was the best route to take. We built the house in 1996, so the doors were the originals. Nick stated that repairing would be difficult due to the scarcity of the replacement parts. He showed us our options including installing windows. The old doors had none. He helped us pick a color that would go best with the surrounding color. The new doors came in on time (February) and he did get them in despite the bitter cold conditions. He also fortified the door openers to help extend their life until we could get those replaced. He suggested replacing those in about 6 months. He was a professional the whole way through. Sean came out in August to look at our 29 year old garage door openers because we wanted to replace them too. Same reason as for the doors, scarcity of parts. He also went through all of the options with us. His installation of the openers was as professional as Nick's was with the doors. We asked both Nick and Sean to save the scrap metal and motors for us so that we could turn them in for scrap. Nick even cut up the long door channels so that they would fit in our car. It was certainly a good experience working with both Nick and Sean. We will definitely recommend Precision Garage Door.

- Celia Rankin

Sean did a wonderful job . My door is from 1980 , wood and double car size he not only fixed the broken cable but saw the sides on the bottom needed reinforcing and the bottom rail needed help too. After his skilled attention the garage door moves so smooth. I am relieved knowing that this winter my door will be dependable. His service today made me a permanent customer of Precision going forward. Thank you

- Debra Resch

Excellent work. Very nice and professional staff. Thanks!

- Pratik Dholabhai

Wasnt closing properly

- Richard Collins

Very quick and professional! Arrived on time and created a quote to both fix or replace the door in question within 30 minutes. Once done I had all the information needed and a decision was made and completed quickly. An appointment was made!

- Spencerport Bible Church

Sean was very professional and courteous. His work was done expertly and quickly — very impressive!

- Mark Scatterday

I had on ongoing problem with my door which two previous service people (one, sorry to say, from Precision, and one from another company) had failed to fix. Sean was great! He listened carefully to my description of the problem, figured out what could be causing it, and had it fixed in less than fifteen minutes.

- Richard Johnson

I chose Precision based on a recommendation from my realtor after closing on a home. I'm very glad I did! Sean did a fantastic job walking me through the options and was very professional and courteous throughout the process. Would definitely recommend to my friends!

- Jarrett LaBarge

Excellent service and prompt response. Time was provided to give me advice and quotes on purchasing a new door and system with two remote controls. This is the third time that I have used this vendor and they have been great every time. You will not be displeased!

- Karen Steitler

Thank you for the prompt and courteous service!

- Elaine DelVecchio

Repair person Sean was great. He analyzed our issues quickly, gave us a quote, had all the parts and tools on hand. He was friendly and efficient.

- Mike McCullough

Sean was great, very knowledgeable and professional. He took the time to explain the issue and made suggestions based on logic. Sean explained the opened and all its functions to ensure I understood how they work. Would most certainly recommend to others!

- Chad Rose

I was able to chat online with a representative on a Sunday morning and schedule a service for the next day. The service technician (Sean) called me before coming out to update me on his arrival time, then showed up early. Nice. The repair was done quickly and the price was reasonable. Highly recommended.

- Kevin Clary

Sean at Precision Door Service did a great job installing my new garage door opener. He was polite, professional and did a good job explaining how to use it, etc.

- Stephen Mallie

I have used Precision Door Service several times now. Have always had prompt, courteous, and professional work when needed.

- David Kehrer

Sean did a great job in explaining the options for the garage door opener replacement, and he efficiently and professionally completed the removal of old opener and installation of the replacement. He then explained the use of the features of the new opener, the control fobs and the keypad.

- Mark Maves