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Read what people are saying
about Precision Garage Door
Precision Garage Door of Rochesterhas received 2257 reviews, averaging 4.97 Stars:
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Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician: Mark Sherman
Livonia, NY
Highly recommend, Mark is very meticulous and did a great job.
- David Dussault
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Residential Technician: Mark Sherman
Fairport, NY
Technician arrived promptly and received quote shortly after our appointment which was nice but that’s about the only positive things I can say. I was asked how much I wanted to spend at the beginning of our visit which I did not like at all. He said he didn’t want to give me quotes on doors that I didn’t want ($$$) . I was also asked questions I didn’t know answers to like “ do you want an insulated or non insulated door ?” Never explaining the difference when he clearly knew I didn’t know which . He seemed annoyed when I didn’t know what I wanted . Maybe these things could be explained when scheduling the estimate. The technician made me feel like he was annoyed and I was wasting his time . I even had the furnace installers all day and they walked by and overheard our conversation and when the AC guys left at the end of the day they asked about garage door and I expressed how I felt and they said they picked right up on his tone/attitude with me. I will not be using this company because I am sure there is another company out there that cares about customers and how to talk with them . I never even looked at the prices because it didn’t matter at this point .
- Cay Lee
Victor, NY
Very competent and cordial service person. Would highly recommend Precision and their team!
- Jon Dertinger
Irondequoit, NY
Best service I’ve had in awhile .. I highly recommend .. they came and gave me an estimate and then scheduled a time and day and was smooth sailing from there .. guys were quick and clean and very informative.. thanks again !
- Quang Ho
Pittsford, NY
Great service, came earlier than appointment scheduled! Highly recommend!
- David Mezzoprete
Pittsford, NY
Came the next morning to service the garage on a Saturday! Couldn’t ask for more, excellent work, quick and efficient and fixed the issue. Great guy, I’m a reoccurring customer and will continue to be. Thank you.
- Douglas McLoughlin
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Ron and his crew of technicians that serve Rochester are excellent. I had Dave on my first call and had requested him for my second service call. Instead, I got Ron who was great. I definitely will not be calling anyone else other than Precision for all my Garage door issues.
- Lukman Dojuwon
Rochester, NY
Good reliable products that have surpassed my expectations. Having a wi-fi garage door connected to my home network makes life a little bit easier. ????
- David Roth
Geneseo, NY
Mark Sherman is a super guy and is excellent at his job. You are lucky to have him on your team !
- Terry Johnston
Fairport, NY
After contacting another company and waiting 6-hours for a call back, which never came, I called Precision. They scheduled an appointment and Senaid was here within 2 hours! He replaced both springs and had my garage door opening, again, in 45 minutes! Very nice guy who really knew his stuff. Wish I would have called Precision in the first place! I’m going to call and have them back to replace my garage door opener, which is old and noisy, and my garage door... which is original to my 1972 built home! From start to finish, extremely friendly and professional service. Great find... I highly recommend!
- Larry Staub
Broken Garage Door Spring Repair
Product:
Springs
,
A big thank you goes out to the crew that installed 2 new garage doors at my house. They did a great job of removing the old doors and installing the new ones. Everything is working great!
- Joe F.
Farmington, NY
Mark Sherman came to fix our doors. He was professional and courteous. I would highly recommend Precision.
- Kristy Merriman
Rochester, NY
Ron was very helpful great service and customer service.
- Tiffany Anderson
Penfield, NY
The technician was on time, courteous and well informed.
- Richard Reynolds
Rochester, NY
Fast, efficient and professional.
- Michelle DeMonte
Garage Door Repair
Product:
Springs
Rochester, NY
Highly recommend this company. I have used their service in the past and each time been greatly satisfied.
- June Jefferson
Rochester, NY
Chris was remarkable. Came to fix my springs and completed other work as needed. No longer do I have an extremely loud door. Very professional and courteous. Thank you!
- Jenna
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician: Chris Zapf
Rush, NY
Friendly, professional same day service. Couldn’t be more pleased.
- Bob Bower
Rochester, NY
service was quick and friendly thank you
- Lachandra Greene
Hilton, NY
We were so pleased that you were willing to come on a Sunday to install our new garage door opener. Did a great job, cleaned up everything when you were done. We definitely will be recommending your company to family and friends! Thank you.
- Rick Jamalkowski
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Other Staff: Ron Kull
Rochester, NY
Thank you Dave.
- Adrienne Trouskie
Spencerport, NY
Personable sales/repair The technician was able to troubleshoot issues with the garage door and guided us through the process to purchase a new door. Great customer service!
- Amy Glass
Fairport, NY
Great and friendly service!
- Michael Palmer
Fairport, NY
Ron did a great job! Thanks again and will definitely recommend.
- Matt Bell
Rochester, NY
Precision Door was great from the time of quote all the way to installation. They responded to our quote request immediately, stopped by to look at our garage door and gave us a free quote while on site. We ordered a custom color door and still it was delivered in only 3 weeks. We scheduled delivery upon ordering and they called the day before to confirm the time. I really liked that we received a text with a summary and picture of who our technician was the morning of. And, our technician personally called us when he was 20 minutes away. The door installation was quick, no issues, and our technicians were professional. Great product and service! Highly recommend Precision Door for any garage door or opener needs!
- Brett Kremer
Rochester, NY
Same day service, very friendly, knowledgeable & professional technician. On time, problem quickly fixed. I would use then again! Thanks, Jan
- Jan Kohlmeier
Garage Door Opener Repair
Fairport, NY
Mark was great and knowledgeable. Thank you!
- Phil Jakubowski
Broken Garage Door Spring Repair
Geneseo, NY
Our service was performed by Ron, the owner of the business. He was courteous and clear in his explanation of the cause of the problem with my door. He did not perform unnecessary work and gave me tips for prolonging the life of the torsion cables. I will look to Precision for all of my future garage door needs!
- David Levy
Rochester, NY
Mark was great, professional, courteous kind, expedient ect..! Would recommend him in a heart beat.
- Will Hawkins
(585) 267-5174
(585) 267-5174(585) 300-4522
(585) 300-4522(585) 612-4164
(585) 612-4164(315) 670-4607
(315) 670-4607(585) 682-2740
(585) 682-2740(315) 290-3137
(315) 290-3137(585) 302-4334
(585) 302-4334(585) 612-4202
(585) 612-4202
I had used this company a couple of times ago to replace the opener. The tech that arrived was very pleasant and easy to talk to concerning my problem. Mark who showed up today was the same. He took care of my problem quickly.
- Fletcher Rhoden