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Read what people are saying
about Precision Garage Door

Precision Garage Door of Rochester
has received 2039 reviews, averaging 4.97 Stars:
Review:

Very good service. They came out quickly, gave a fair price and did the job fast. I very much recommend this company.
Jeannie Wraight
Service Provided:
Garage Door Repair
Review:

Dave was on time. Called ahead. Friendly. I love the email that I got with picture so I know who to expect and that you attach a bit of a "bio" about the person. So personal. And you can all help me this my door replaced so quick. Thank you for being awesome
Kristen McMullen
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Five stars! Mark was on time, personable, helpful and did a great job! Was happy with them last time we needed repairs- 9 years later they are still a great company!
Tim & Cheryl Hungerford
Service Provided:
Garage Door Repair
Product:
Springs
Review:

I was very pleased with the professionalism of Drew and your company. Starting with your nice receptionist, to your "track the driver" app, to your on time appointment, to Drew fixing my garage door. Drew explained my options for the repair, told me step by step what he was doing, and completed the repair in a timely manner. It was nice doing business with you and will do so in the future.
Dave
Service Provided:
Garage Door Repair
Product:
Cables
Review:

Exceptional service and tremendous professional manner. Mark Sherman delivers far beyond expectations. I am a client for life.
Hiroe Valentine
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Mark did a fantastic with his diagnosis of our garage door not closing correctly. We also purchased an additional opener.
Debbie & Tom Houliares
Service Provided:
Garage Door Repair
Product:
Opener
Review:

Dave Ackerly was very professional and friendly. He explained clearly the nature of the repair and his recommendation. I also appreciated the prompt service that Precision Door provided.
Arlene Carroll
Service Provided:
Garage Door Repair
Review:

I highly recommend Precision Door, giving them a 5 star rating installing my new garage door. Both Ron who did the estimate and Marty who installed the door. Both were prompt and on time as promised, calling ahead to tell me they were on their way. I’m enjoying the new quietness of the new door replacing a 40 + yr original door. I felt their price was reasonable in comparison to my other estimates.
Carol Kane
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Same day, on-time service; reasonable cost; capable and friendly technician
Liz Rajamami
Service Provided:
Garage Door Repair
Review:

The service for getting a new opener installed was great. Options were clearly laid out for us. Our professional was able to identify a not-so-obvious issue with the door itself as well. He then provided a quick fix on that element to allow us a little time in researching/making a decision on that aspect. I really appreciate that part and the fact he didn't immediately try to sell us on that right away. I would definitely recommend using Precision to anyone and will use them again in the future.
T R
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

I love Mark! He is prompt, polite, neat, and he knows what he is doing.
Deborah Nevin
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Mark Sherman showed up on time, was professional and knowledgeable about the product and installation
Tom Vitrano
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Drew was very professional,very neet,ahead of scheduled time. Went over all operating instruction,answered any questions I had. Overall very knowledgeable of his job. I would recommend him to anyone. Very pleased, and the door and opener is very quiet. 100%satisfied. Thank you guys very much. Bob van norman
Bob VanNorman
Service Provided:
Install Garage Doors
Product:
Garage Door Opener
Review:

I was very pleased by the service I got today. I called and the service man, Dave, was here in a hurry. He did a great job repairing the cables and pulleys.
Tom Kostecke
Service Provided:
Garage Door Repair
Review:

Thanks to Drew we had a new garage door opener installed today! Drew Recommended a few options and explained the difference in each. He was kind polite and I would highly recommend him / them!
Amy Doyle
Service Provided:
Garage Door Opener Repair
Product:
Opener
Review:

Extremely impressed with service. Felix is great; personable, knowledgeable, professional, and honest. Was kept informed of status from initial scheduling of appointment to conclusion of service call. The organization has its process down pat, very customer focused!
David Ramsey
Service Provided:
Garage Door Repair
Review:

Eric Johnsen was great! He called when he was on his way, showed up on time, explained all our options and installed a new garage door opener quickly explained everything about our new opener and all for a reasonable price. I would highly recommend.
Karen B.
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Our spring broke. Called and they sent someone out a few hours later. Mark was very efficient, all around great guy. Would highly recommend.
Kelly Mooney
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Mark was very thorough and kind. Great service from start to finish!
Kim Tuttle
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Mark repaired my garage door cables and springs. He was friendly, respectful and professional. He explained everything to me. I would highly recommend Mark. I will definitely use Precision for my future garage door needs.
Debbie Kovacic
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Great service! Easy to schedule, prompt and courteous, and priced fairly.
Peter Craig
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Dave was a good technician, in and out. No muss no fuss, highly recommended
Robert McCann
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Mark was very professional and respectful. He did everything that needed to be done in a timely manner. 5 stars
Yvonne Doyle
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Review:

Mark did a excellent service
Robert Keller
Service Provided:
Garage Door Opener Repair
Review:

This team was very professional; very knowledgeable and experienced.
Jill Cholette
Service Provided:
Install Garage Doors
Product:
Garage Door Opener
Review:

I called because one of my springs snapped. They came out the next day and fixed the problem. I asked them to do preventative maintenance on my garage doors--I installed them in 1984. The price was reasonable. The service man was so helpful and courteous. He was quick, too. Overall, my experience with Precision gives them a top of the heap rating. I would certainly recommend them.
Lanna Ruddy
Service Provided:
Garage Door Opener Repair
Review:

I recently bought a house with a Precision door opener. I called to get a remote and keypad and was pleasantly surprised to get a same day appointment with a 2 hour window for service. The team was able to come earlier than scheduled! They were cordial and helpful explaining and demonstrating the safety feature of the garage door and options for installing the keypad. An excellent job
kathryn cherre
Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Review:

I was happy with my entire experience with Precision. I was able to set up an appointment through the chat feature after working hours. It was great that they have Saturday appointments too. Mark called when he was half an hour away which was helpful. Mark was awesome! He was able to explain what needed to be done to ensure safe operation of my garage door. The cables, pulleys and springs were all replaced and Mark installed safety cables on the springs. He was very professional and friendly. The difference in operation from before and after the service is incredible. The door is easier to lift and much quieter. The price quoted was the total at the end and was very reasonable. I would recommend Precision to anyone needing garage door service.
John B
A Response from: Ron

Thank you very much for choosing our service and sending us your review!

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Eric was very professional, efficient, and extremely nice. I am pleased with the work done and the useful tips that he provided.
Jan K.
Service Provided:
Garage Door Repair
Review:

I give a 5 star rating. I appreciated Precision coming to help repair my garage door on a holiday. I thought it was awesome receiving an email introducing the tech that was coming including his picture. He was very personable and respectful. I would highly recommend Precision Door Service to friends and family. Thank you.
Lori Zajia
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
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