This time the technician was very good the prior technician apparently put the wrong springs on for my garage door. This technician was vey thorough and communicated very well that I decided to have an extensive replacement of all hardware though out the door to avoid further problems in the future.

- Patrick Lomando

We purchased our door from Precision Garage Door of Rochester about 10 years ago. A spring was broken and had to be replaced. Our Technician was Zikret Omic. He very clearly showed me exactly what was absolutely necessary. He gave me three different estimates which included the bare minimum to get the door operating, an estimate that included replacement of a few parts that were worn and an estimate to replace all the parts that were showing wear. There was no pressure as to which to choose. I opted for the most inclsive work to be done. The door was repaired quickly and at a price which I thought was reasonable. I highly recommend this company and if I need further assistance, I'll ask for Zikret Osmic as my Technician again.

- Tony Zon

Zikret was very professional and gave us a very detailed list of what needed to be done to replace our garage door and opener. We felt we were given a fair price and timely insolation date. Very happy and trust Precision.

- Sharon McCrary

Technician was very polite and helpful and explained everything he would do!

- Mary Jane Link

They answered when I called and immediately set up a repair time. Today was the day and right on time the technician was pulling in. Service was preformed quickly and very professional. I will always call them.

- Dan Slubecky

My son used your services befoe I hit our garage door. It was my son's recommendation that prompted me to call you for service.

- Edward Robson

Zikret was knowledgeable and professional. There were more things wrong with our doors and he gave us options.

- Christina Ferguson

Z and his partner did a great job. He was able to give me several options to get my door back in service in order to meet my needs and budget. I would definitely have Z back for work.

- Jamie Ballou

Zikret and his “partner in training” gave us outstanding service. Our problem turned out to be minor, but they went the extra mile anyway! Explained everything in detail, and gave excellent advice in a professional, friendly manner. It’s rare to get such top notch customer service these days. Your team excelled in every way. When our “dinosaur” garage door dies, I know who to call! Thank you!

- Peggy Lynge

Z and Brendon were great. Great consultation and super workmanship at a fair cost. Thanks!

- Bob Kalenak

Z and Brendan were very professional, explained everything in a clear manner, and performed the work expertly.

- Ron Tocci

Excellent service. Arrived per schedule. Explained issue to me so I understood the problem if it occurred in future.

- Kathy Wagner

Precision came recommended to us to replace our garage door opener. We were new customers. They were responsive, prompt and professional. There would be no reason to not call them in the future.

- Chris Miller

Z was great, very knowledgeable, courteous, and helpful. He explained everything and took care of the problem quickly. He also made recommendations for down the road to avoid additional issues and expenses. Thanks Z!

- Joe Stupin

Z was great. Friendly, courteous, knowledgeable, professional. Explained things well and said he was fine if I watched! Very particular about the quality of his work. I would recommend him wholeheartedly without reservation. Thanks so much.

- S C

Technician "Z" arrived on time and quickly assessed the problem we were having with our garage door. Problem was solved and the door was back up and operational in no time at all! "Z" was very professional and courteous and explained everything he found wrong very clearly. Excellent service provided!!

- Micheal Culver

Arrived as planned, we discussed my concerns, he provided several options. Decision made, he immediately started work, estimated about 2 hrs, finished in about 90 min, replaced several elements of springs/rollers/rail sections. New opener installed. good walk thru of everything he did, reviewed all the functions and features of new opener. Very clean, attentive to details. Very satisfied.

- Paul Maxwell

Fast and professional service. Replaced the rollers with higher grade ones with a warranty. Very courteous and showed me how to lubricate the door to keep it from getting loud again.

- Roy Perkins

Highly recommended, 'Z' is a very friendly and knowledgeable technician. You can be sure your garage door will be running great if you have it serviced by this company!

- Bill Ruscheer

Garage door springs and cables broken. Received an appt for repair quickly, the next day. Our technician, Z, was very professional and friendly. Gave us 3 separate estimates to choose from with different prices and choices for repair. We made our choice, and Z fixed our door quickly and efficiently. Price for repairs was reasonable. So glad to have the door up and running smoothly again! Would definitely recommend! Thank you!

- Lena Bower

Great service form Zik. Explained everything very well and laid out all the options. Will definitely use Precision again!

- Patrick Williams

Showed up on time as promised. Great job!

- Roe H

Z was the technician today and did a great job. He was very knowledgeable and diagnosed the issue right away. I decided to go the bandaid route today. But, when the time comes for the replacement Precision will definitely be who I call and I will request Z for the job. Great job, thanks

- John Law

We are satisfied with the service received from Zikret. He was knowledgeable, courteous, patient and efficient. Thanks for a great experience Zik!

- Linda

Z from precision door is awesome, I had an issue a few years ago that he came and repaired and I backed into the door last week. Z was able to come repair everything and get it moving again. My son was interested in watching him work so Z showed him the parts and all the tools he used. Great experience 10/10

- Zach Anderson

The technician Zikret Osmic was prompt. He examined the Garage Door Opener and answered all my questions. He insured I understood how the opener worked and that the sensor lights were working correctly. He also lubricated the rollers so I am comfortable the door is working correctly.

- Kathy Wagner

I had an issue with my garage door and found Precision Garage Door of Rochester through other reviews online. They did not disappoint! Service was quick and my issues were resolved with available parts on the truck. Z did a great job and explained the technicalities of what he was doing and why. Will definitely come back if I have another issue

- Evan Wong

Zikret, Precision's technician was great. He was very knowlegdeable and professional. After assessing my garage door, he showed me what was wrong. He ended up having to replace the springs, bearings, rollers, and a few other things. Scheduled to have the service from online on Sunday and they came out two days later which I was very pleased about. Highly recommend them.

- Mitch Flagg

Zeke was very professional and explained my options clearly. The job was well done and completed promptly. Ken

- Ken Hoffman

Z was highly knowledgeable about the doors, hardware options, and openers when he came to repair my door. Appreciate how easy he was to work with, the pride he took in his work and his communication throughout the process. Highly recommend!

- Dwayne Cerbone