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Service tech called first and was early for the appointment. Job was done efficiently and completely. Thought it was a little pricey but I have no frame of reference. Onverall a great experience.

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David provided the service (I didn't write down his last name and don't remember it, but it was a 1:00 appointment on Friday, November 30, at 8 Van Cortland Drive, Pittsford). He solved the problem, did some preventive maintenance and gave me some good advice. He couldn't have been more personable or helpful. Eric Mann

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extremely professional, on time, polite, considerate not to make a mess through the house, will surely use again.

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Prompt, efficient, courteous service, along with products of the highest quality. Having used a number of garage door companies over several decades, I can recommend Precision without the slightest reservation. A truly exceptional company!

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Door failed to close. Great service. Called Friday night and repair tech arrived next morning at 8:15. He adjusted the electric eyes, greased the hinges, explained everything and was on his way in 30 minutes.m 5 star rating!

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We had erratic behavior with our garage door and Drew was able to quickly diagnose and fix the problem. Awesome speed and easy to work with. Thank you so much guys!

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I simply cannot believe the service that was provided - especially for the cost. Felix was incredible. I have a historic home with historic garage doors (solid wood, leaded glass, etc.). One of the doors was not opening right. Felix worked, adjusted, and toiled with that door for literally FIVE HOURS+ until it opened and closed correctly. He was DETERMINED to make it perfect. I could not believe how hard he worked or how committed he was to the job. Truly EXCELLENT in every way. On top of that, he did not charge me anything extra for the many unplanned hours! He even had to make a second day visit. He started the second day with "OK, I have been thinking about this all night and I have a plan..." Exceptional service. I am a customer for life - particularly of Felix's! Wow. I am now looking for any other improvements I can make to the doors - just to get Felix back again.

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Eric was awesome! Knowledgeable, efficient, and very kind!

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You're reading reviews because you need servicing or a new garage door? Look no further, you're in the right place if you desire fast, courteous service! My technician, Drew was amazing. He fixed my broken cable quickly and at a fair price. Very personable, had a great sense of humor and was amazing with my disabled daughter. I look to Precision for all my garage door needs, the only company I call. You won't be disappointed.

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When the cable on our 50 yr. old garage door slipped off the drum and was frayed, I checked the internet for garage door installers, I was very impressed with Precision's website--a lot of good information including a bio & picture of all the technicians. And certainly many outstanding reviews from other customers. As soon as our technician Mark Sherman arrived at our home I knew I had chosen the right company. Mark is friendly, professional and explained the problem with our garage door and the options available; an expensive repair for an old door or a nice new door. A new door was the only way to go. Six days later Mark installed a beautiful new door. I'm amazed that in a few hours Mark could remove an old heavy door and install a new one! Thank you Precision! Thank you Mark!

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Dave Ackley was my technician. Fast and reasonable price. It's an old, heavy wooden door with a lot gone wrong - broken pulley, rollers, safety cable, and we weren't sure it could be fixed (old parts no longer available). It's running well - better than before.

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As before, Ron was efficient and brings a warm and friendly attitude to the work. I also like the 24 hour answering line and the ability to schedule the service call. Thanks - I am a satisfied customer and would recommend Precision.

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Hey, we were in tough straits. At 7:30 am we heard a very loud thump in our garage. It was the main spring on the OH garage door -- that sprung!! NO way could we open the door. Cars trapped inside. Had appointments to get to. Got "Precision" on the phone -- said they would be there ASAP -- good to their word, Ron from Precision Overhead Garage Door Service arrived at 9:45 am and by 10:30 am we were on our way to our appointments . . . !! THANK YOU, Ron . . . !!!

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Mark Sherman was the technician who repaired my garage door. He arrived on time, did a complete analysis and review of the situation, and explained all options available to me. He also took the time to answer all of my questions. I give him five out of five stars.

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Drew did a great job. Gave me some different options and was able to install a new opener on the spot. I would highly recommend Precision door!

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This was my second time using Precision and once again, they were great. Service was next day, quickly completed, and as expected, well done. I'd recommend them should you ever need service.

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Precision did a fantastic job at a great price . We love our new door. Very professional company - highly recommend them for all your garage door needs.

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Thank you for your quick response and diagnosing and fixing our garage door problem.

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Wonderful company. We are so happy for their great service!

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Very professional and competent. Scheduling was prompt and service was high quality. I’d definitely recommend them to others and use them again.

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Great experience ... Very quick response and good discussion on the pros and cons of different options for my garage! Thank you!

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Mark provided top-notch customer service. He came to my house, diagnosed the problem, and provided an honest and affordable solution. The work was done quickly and professionally.

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Ron is always very responsive and quick to come to the rescue when we need service. I like his honest, simple approach to giving me what I need and keeping costs down!

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Drew was fast and attentive. I would work with him again.

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I was really pleased at how fast and efficient our service was performed. We needed a new spring, called at 9am and by 11:30 am tech was here. He was very friendly and explained everything we needed and what he was doing. A

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Quality of service, new door opener, and company representatives are all 5 Stars

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They are very fast and accurate and reasonable charge

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Great service! Came when expected. Answered all questions, helped me troubleshoot issues.

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I always call orecusion when I have an issue with my garage door. Quick, reliable and fair. Thank you!

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I would highly recommend Precision. Felix was polite and excellent at his job. He was honest telling us he could fix the opener but couldn’t guarantee it and it was only a small amount more to replace the whole thing. We are loving our new key pad and app. ????.