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I called for service to one of my garage doors. The service person was very prompt and competent. He knew exactly what I needed and performed very efficiently. I have been very pleased with my garage doors and openers. Thank you for your service. Everything is working perfectly again. A very satisfied customer Joan

- Joan Salomon

The other day we had a spring go on our garage door. We called precision garage door. The technician that came to the house was named Z. He was very knowledgeable and efficient felt very comfortable with him in the house. I am the owner of Monroe county plumbing services. So I know what a good Technician is. If any other customers ever ask me who I would use I would definitely highly recommend precision garage door.

- Gary Raskopf

I really appreciated Sean's work, he laid out what he was going to do before doing it and quoted me the price for each thing even when I didn't ask for that. He was very quick to get the door fixed from an unusual issue of non-broken but weaker than expected springs. He also made sure to tell me there's a 3 year warranty on them and even left them for me as I requested.

- Damian Kumor

I highly recommend Precision Door Service. Sean S. was on time and worked through cold and snowy weather. He installed a new opener and and repaired the springs. When the work was completed he explained everything to me very thoroughly . Also, I had to call on a late Friday afternoon and I actually spoke to a person , and I wasn't on hold for hours !! Great service .

- Mary Ann Keegan

Technician was on time, knew exactly what was wrong with the door motor, replaced it and explained the functions of the new system. Found him to be very knowledgeable and knew exactly what he was about to do.

- Bill Crocker

A great job by Precision on a replacement garage door opener unit. Their tech, Sadmir, was knowledgeable, fast and courteous.

- Fred Kopp

Excellent and thoughtful service by Sean from Precision Door Service. He replaced a failed garage door opening mechanism, after explaining the entire process with honesty and in understandable langauage. The task was completed with 90 minutes. Extremely happy with the outcome.

- Brian Marples

Ron K was great. Replaced cables, brackets, a roller and adjusted springs in under an hour.

- Marc

The people at Precision are awesome! They answered our call the day after Thanksgiving and were at our house the very next day. They were polite, professional, and obviously very knowledgeable. They didn’t even charge us because it was such a simple fix. We would 100% recommend Precision!

- Tim

Zikret and his “partner in training” gave us outstanding service. Our problem turned out to be minor, but they went the extra mile anyway! Explained everything in detail, and gave excellent advice in a professional, friendly manner. It’s rare to get such top notch customer service these days. Your team excelled in every way. When our “dinosaur” garage door dies, I know who to call! Thank you!

- Peggy Lynge

The technician was awesome.

- Richard Rappaport

Referral from my brother. He was very happy with the service, installation and quality of the door. I am following my brother's advice which is purchasing the highest quality door. Ron Kull, the owner, was very responsive, provided the options for a garage door, gave me a quote and I ordered. All of this happened within 30 minutes. He also fixed an issue I was having with my current garage door "eye" which was unrelated to the purchase of the new door. I will have my new door installed within the month.

- Jody Fitzpatrick

Excellent work. Very nice and professional staff. Thanks!

- Pratik Dholabhai

Ron with Precision Garage Door has provided great service several times over the years. On time, quality work, professional, polite and very reasonable.

- Will Phelps

Sean was very professional and courteous. His work was done expertly and quickly — very impressive!

- Mark Scatterday

Local, courteous, professional, and quick response

- David Mundie

Highly recommend Precision Garage Door of Rochester. We have an old garage door opener. They helped diagnosis and repair it in order to get a little more life out of it. They were honest & trustworthy. When the time comes to replace the opener, they will be the first one we call. Thank You Ron!

- Tracey Pederson-Guy

Our expectations were more than met! Ron was courteous and knowledgeable and immediately knew what the problem was and fixed it in 2 minutes! He fully explained the issue and how he fixed it. I would definitely recommend Precision Door for service and new garage door needs!

- John Reina

They were very friendly and helpful; came as quickly as possible and did a wonderful job. Thank you Nancy LaHaye

- Nancy Lahaye

Our cars were trapped in the garage due to a spring breaking - of course at a very inconvenient time. Ron got back to us quickly and even though he was booked for days, managed to come that day and fix the door. Can’t recommend Ron highly enough- and that’s hard to find these days. Honest, hard working, so pleasant. We will be using and recommending Ron and Precision without hesitation! Laura D

- Laura D

Fast, polite, on time. Amazing service. It’s my second time and I would not go anywhere else.

- Suzanne Kane

Z from precision door is awesome, I had an issue a few years ago that he came and repaired and I backed into the door last week. Z was able to come repair everything and get it moving again. My son was interested in watching him work so Z showed him the parts and all the tools he used. Great experience 10/10

- Zach Anderson

Ron and his team are truly professional. They respond quickly to your questions and show up to help make decisions. Precision Door backs their products and services as you would like to think they would. When looking at replacing your garage doors or to have service done to your replacement doors call Precision. I highly recommend them.

- Andy Draveck

It seems so rare today to find someone who is a subject matter expert in a trade. Felix installed our doors and recently upgraded our opener. He is extremely knowledgeable and we have thoroughly enjoyed the service from Precision.

- Connie Gilderhus

Sadmir was very professional quick and thorough

- David Vick

We were very pleased with the 24 hour service as our cars were stuck in our garage. Phil was very professional, prompt and courteous. We highly recommend Phil and Precision.

- Robin

Very Efficient, knowledgeable, and friendly. Did a great job. Recommend them to everyone. JohnZ

- JohnZ

Ron was quick to respond, professional with the repair, and an overall great guy. Highly recommend.

- Vele Galovski

Our garage door spring suddenly broke on the Saturday morning before we were expecting a week of extreme cold temperatures. We called Precision Door Service and they were able to give us the options of emergency service on a Sunday evening or non-emergency on Tuesday. We opted for the Sunday service and also asked that if they were able to come earlier Sunday, we would be here. They were very professional-emailed and texted the appointment reminders/confirmations. The technician called in the morning after 9am on Sunday with a moved up time and all work was completed by around 11am-the technician was here for less than an hour and went over every step of what was done- had to brace door on bottom-older wooden ones. The estimate of the work was given prior to the appointment and it was reasonable. While here the technician also gave us an estimate on how much it would be if we were interested in replacing the doors (60 years old) or the garage door openers (13 years old each) as the other door keeps resetting at close about 4" from the bottom- he determined it is the opener and when we get tired of resetting- then replace. No pressure. We appreciated the honestly, reasonable price, and quality work BEFORE the cold snap. Thanks for fitting us in Precision Door Service!

- Debbie Lang

Great experience! Ron solved and fixed our problem quickly and we appreciated the great customer service.!

- Erinne Woodard