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about Precision Garage Door in:
Pittsford, NY
Precision Garage Door of Rochesterhas received 292 reviews, averaging 4.98 Stars:
Pittsford, NY
Pittsford, NY
Our garage door spring suddenly broke on the Saturday morning before we were expecting a week of extreme cold temperatures. We called Precision Door Service and they were able to give us the options of emergency service on a Sunday evening or non-emergency on Tuesday. We opted for the Sunday service and also asked that if they were able to come earlier Sunday, we would be here. They were very professional-emailed and texted the appointment reminders/confirmations. The technician called in the morning after 9am on Sunday with a moved up time and all work was completed by around 11am-the technician was here for less than an hour and went over every step of what was done- had to brace door on bottom-older wooden ones. The estimate of the work was given prior to the appointment and it was reasonable. While here the technician also gave us an estimate on how much it would be if we were interested in replacing the doors (60 years old) or the garage door openers (13 years old each) as the other door keeps resetting at close about 4" from the bottom- he determined it is the opener and when we get tired of resetting- then replace. No pressure. We appreciated the honestly, reasonable price, and quality work BEFORE the cold snap. Thanks for fitting us in Precision Door Service!
- Debbie Lang
Pittsford, NY
Great experience! Ron solved and fixed our problem quickly and we appreciated the great customer service.!
- Erinne Woodard
Pittsford, NY
There was rust on the bottom of my garage door, and the retainer had fallen out. Ron came out, assessed the condition of the door, and recommended that I get the bottom section replaced. He told me the manufacturer, the model number and the color and said that this would be my most cost-effective option. He also fixed a roller that had popped out of the rail. After taking the time to do all of this, he didn't charge me anything. I really appreciated the timeliness, service, and the whole approach. And the fact that after spending all this time and giving me valuable advice Ron didn't charge me is very much appreciated. This is a great company to work with. I will be sure to call again should anything happen in the future. Two thumbs up!
- Denis Rozin
Pittsford, NY
Nick came early, called to see if that was OK, it was, he came and replaced what needed replacing, was neat, completed the work, and we were pleased with what he did. I have recommended Precision to many people and will continue to do so. Thanks for such quick service. Dave Knickerbocker
- Dave Knickerbocker
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Residential Technician: Nick Dillman
Pittsford, NY
Sean Seelig communicated well, arrived when expected, brought the necessary equipment, worked diligently, and helped me understand the features of my new garage door motor. New one is clearly a major improvement over the old one. Thank you Sean. Andrew Rudmann
- Andrew Rudmann
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Residential Technician: Sean Seelig
Pittsford, NY
The service call from Ron was the highlight of my day. He quickly and expertly made adjustments so my garage door was working again, explained what he had done and the potential for future repair or replacement. He came a day earlier than scheduled so that I was without operation for less time than expected. He was super friendly and courteous. PRECISION DOOR SERVICE will always be my first call for any future garage door needs. I highly recommend them.
- Dave McNitt
Pittsford, NY
Ron solved my garage door issue quickly and described what was needed to be done. I am thankful for his service and working with Precision Door company.
- Bernadette Skobjak
Pittsford, NY
Excellent service and friendly knowledgeable techs. Thanks to all!
- Tom Chamot
Pittsford, NY
Great service! Your service person was great! He was knowledge and very pleasant. I will always use Precision! Elaine Michael
- Elaine Michael
Pittsford, NY
Scheduling the services to have the key pad replaced was simple and well organized. Ron arrived on time, completed the project quickly and well, and was kind through the whole process. I would highly recommend Precision Door Service.
- Matthew Budd
Pittsford, NY
Arrived home last night from out of town travel to discover garage door opener chain had disengaged from track and door could only be operated manually. several years ago had had good service from Precision for a different problem, so I called this morning. They were able to provide emergencies service in less than four hours, Sadie, technician, was very professional, courteous and thoroughly likable. He diagnosed the problem promptly and replaced the 15 year old unit with a new one…all on this same visit at a reasonable price. Hopefully wiil not need their services anytime soon, but fully recommend to anyone who does
- Jim Whelan
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Residential Technician: Sadmir Hamzic
Pittsford, NY
Precision Door Service recently installed new garage doors for me. They had been referred by the previous owners of my home who had used them for many years. Their technicians were very friendly, professional, and helpful both in explaining my options and performing the installation. I'm very pleased with my new doors and would highly recommend them.
- Linda Morrissey
Pittsford, NY
The young man did a very good job. Appreciate the quick response in coming over. Thank you. LARRY Schulman
- Larry Schulman
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Residential Technician: Phil Mormon
Pittsford, NY
Ron, you did a very good job! Thank you!
- Shen Wang
Pittsford, NY
Purchased new doors
- Len Lanphear
Pittsford, NY
Just needed a little help to reengage door opener after power outage. Your technician was very helpful. Will definitely call you guys if we have any more problems.
- Elise Gauvin
Pittsford, NY
I'm impressed with their service. They are punctual.The technician was prompt, knowledgeable, and efficiently resolved the issue. The pricing was fair, and overall, it was a positive experience. I would recommend them for reliable garage door repairs.
- Brook Assefa
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Residential Technician: Felix Coriano
Pittsford, NY
The technician was extremely quick and efficient. Set up two garage door openers with exactly the features I wanted without trying to up-sell me. From start to finish, he took maybe an hour and a half to remove two broken openers and replace them with new ones along with new keypad and sensors, including the time it took him to go pick up the new parts! He walked me through the setup and care of the openers and doors.
- Brandon Baker
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Residential Technician: Sadmir Hamzic
Pittsford, NY
Ron did a great job Called to let me know his expected ETA n the window I was given Very helpful suggestion/ observations on the condition of our doors Highly recommend-- bill
- Bill Pullis
Pittsford, NY
Good service. We are a repeat customer.
- Jim Krapf
Pittsford, NY
Wonderful service!
- Dan Umiker
Pittsford, NY
Phil Mormon the service technician was on time, polite, knowledgeable, thorough and honest in his evaluation of our broken garage door mechanics. He gave me three options for the repair and was helpful in explaining each repair approach and didn’t pressure me towards one or the other but advised me on the long/or short term repair fixes.
- Janet Walsh
Pittsford, NY
Precision continues to perform with excellent professionalism, communication, and results. We used them for our home, and now my brother’s estate home. All has happened wonderfully and we are extremely satisfied and thankful for Precision’s assistance and fine work. We will ALWAYS use them for garage door service.
- Bill Gleason
Pittsford, NY
Chris and his co-worker were courteous and very professional. Before they began working on the Opener, they answered all our questions regarding type of Opener, pricing and benefits of each unit. We were able to make an informed decision on what Opener we preferred and what unit best suited our needs. Thank you to Chris and his co-worker, we would not use any other company for our Garage Door Service.
- Rosemary Bouchard
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Pittsford, NY
Google gave your business a 4.9 out of 5 rating. This impressed me. Your estimater was friendly and though.
- Suzanne
Pittsford, NY
Ron Kull is the best!!
- Chrissy Doggett
Pittsford, NY
Ron Kull was amazing! He was pleasant and knowledgeable and knew immediately what needed repair. It was a pleasure and I would use Precision Door Service in a heartbeat. I would also recommend their services to anyone. Thank you!
- Tonya Villarreal
Pittsford, NY
Phil was awesome - second great experience with you guys. Will definitely be back!
- Robert Dass
Pittsford, NY
Again we were more than pleased with the quick turnaround time between our call and Phil’s arrival. He diagnosed our problem immediately and was able to fix our problem in a few minutes. He was polite, personable and knew his stuff! We’ll request him in the future if we ever need help again. Kathy and Ron
- Kathy Ralg
(585) 267-5174
(585) 267-5174(585) 300-4522
(585) 300-4522(585) 612-4164
(585) 612-4164(315) 670-4607
(315) 670-4607(585) 682-2740
(585) 682-2740(315) 290-3137
(315) 290-3137(585) 302-4334
(585) 302-4334(585) 612-4202
(585) 612-4202
Ron was quick to respond, professional with the repair, and an overall great guy. Highly recommend.
- Vele Galovski