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Read what people are saying
about Precision Garage Door in:

Pittsford, NY

Precision Garage Door of Rochester
has received 191 reviews, averaging 4.98 Stars:
Review:

We had erratic behavior with our garage door and Drew was able to quickly diagnose and fix the problem. Awesome speed and easy to work with. Thank you so much guys!
Matt Cole
Service Provided:
Garage Door Opener Repair
Product:
Opener
Review:

I simply cannot believe the service that was provided - especially for the cost. Felix was incredible. I have a historic home with historic garage doors (solid wood, leaded glass, etc.). One of the doors was not opening right. Felix worked, adjusted, and toiled with that door for literally FIVE HOURS+ until it opened and closed correctly. He was DETERMINED to make it perfect. I could not believe how hard he worked or how committed he was to the job. Truly EXCELLENT in every way. On top of that, he did not charge me anything extra for the many unplanned hours! He even had to make a second day visit. He started the second day with "OK, I have been thinking about this all night and I have a plan..." Exceptional service. I am a customer for life - particularly of Felix's! Wow. I am now looking for any other improvements I can make to the doors - just to get Felix back again.
Tim Fantauzzo
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

Eric was awesome! Knowledgeable, efficient, and very kind!
Meredith Utman
Service Provided:
Garage Door Repair
Review:

You're reading reviews because you need servicing or a new garage door? Look no further, you're in the right place if you desire fast, courteous service! My technician, Drew was amazing. He fixed my broken cable quickly and at a fair price. Very personable, had a great sense of humor and was amazing with my disabled daughter. I look to Precision for all my garage door needs, the only company I call. You won't be disappointed.
Jaquelynn Digiovanni
Service Provided:
Broken Garage Door Spring Repair
Review:

When the cable on our 50 yr. old garage door slipped off the drum and was frayed, I checked the internet for garage door installers, I was very impressed with Precision's website--a lot of good information including a bio & picture of all the technicians. And certainly many outstanding reviews from other customers. As soon as our technician Mark Sherman arrived at our home I knew I had chosen the right company. Mark is friendly, professional and explained the problem with our garage door and the options available; an expensive repair for an old door or a nice new door. A new door was the only way to go. Six days later Mark installed a beautiful new door. I'm amazed that in a few hours Mark could remove an old heavy door and install a new one! Thank you Precision! Thank you Mark!
Susan SN
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Dave Ackley was my technician. Fast and reasonable price. It's an old, heavy wooden door with a lot gone wrong - broken pulley, rollers, safety cable, and we weren't sure it could be fixed (old parts no longer available). It's running well - better than before.
John Pulleyn
Service Provided:
Garage Door Repair
Review:

As before, Ron was efficient and brings a warm and friendly attitude to the work. I also like the 24 hour answering line and the ability to schedule the service call. Thanks - I am a satisfied customer and would recommend Precision.
Kathleen Gill
Service Provided:
Garage Door Opener Repair
Review:

Hey, we were in tough straits. At 7:30 am we heard a very loud thump in our garage. It was the main spring on the OH garage door -- that sprung!! NO way could we open the door. Cars trapped inside. Had appointments to get to. Got "Precision" on the phone -- said they would be there ASAP -- good to their word, Ron from Precision Overhead Garage Door Service arrived at 9:45 am and by 10:30 am we were on our way to our appointments . . . !! THANK YOU, Ron . . . !!!
Mel Witmer
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Mark Sherman was the technician who repaired my garage door. He arrived on time, did a complete analysis and review of the situation, and explained all options available to me. He also took the time to answer all of my questions. I give him five out of five stars.
Gary Briggs
Service Provided:
Broken Garage Door Spring Repair
Review:

Drew did a great job. Gave me some different options and was able to install a new opener on the spot. I would highly recommend Precision door!
Debra Brown
Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

This was my second time using Precision and once again, they were great. Service was next day, quickly completed, and as expected, well done. I'd recommend them should you ever need service.
Paul LeVan
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Precision did a fantastic job at a great price . We love our new door. Very professional company - highly recommend them for all your garage door needs.
Mark Lyons
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Thank you for your quick response and diagnosing and fixing our garage door problem.
Kevin Walkland
Service Provided:
Garage Door Repair
Review:

Wonderful company. We are so happy for their great service!
Colleen Labman
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Very professional and competent. Scheduling was prompt and service was high quality. I’d definitely recommend them to others and use them again.
Douglas Wegman
Service Provided:
Garage Door Repair
Review:

Great experience ... Very quick response and good discussion on the pros and cons of different options for my garage! Thank you!
Matt Cole
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Mark provided top-notch customer service. He came to my house, diagnosed the problem, and provided an honest and affordable solution. The work was done quickly and professionally.
Tim Hall
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Ron is always very responsive and quick to come to the rescue when we need service. I like his honest, simple approach to giving me what I need and keeping costs down!
Rebecca Leclair
Service Provided:
Garage Door Repair
Review:

Drew was fast and attentive. I would work with him again.
Satisfied customer in Pittsford
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

I was really pleased at how fast and efficient our service was performed. We needed a new spring, called at 9am and by 11:30 am tech was here. He was very friendly and explained everything we needed and what he was doing. A
Linda Yates
Service Provided:
Broken Garage Door Spring Repair
Review:

Quality of service, new door opener, and company representatives are all 5 Stars
Gordon Booth
Service Provided:
Broken Garage Door Spring Repair
Review:

They are very fast and accurate and reasonable charge
Takey Asaad
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Great service! Came when expected. Answered all questions, helped me troubleshoot issues.
Joann & tom Fitzgerald
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Review:

I always call orecusion when I have an issue with my garage door. Quick, reliable and fair. Thank you!
Debbie Parker
Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

I would highly recommend Precision. Felix was polite and excellent at his job. He was honest telling us he could fix the opener but couldn’t guarantee it and it was only a small amount more to replace the whole thing. We are loving our new key pad and app. ????.
Chad Malone
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

I was extremely pleased with the prompt response & installment by Felix, a very knowledgeable , pleasant , informative & well qualified technician . I would recommend you on a heart beat .
Barbara Mantei
Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

Owner personally came to fit in my garage because of the cold.
Gary Norton
Service Provided:
Broken Garage Door Spring Repair
Review:

Ron Kull is an outstanding professional! He was at our house less than 12 hours from when we called on a Sunday night. He diagnosed the problem and installed new springs in just over a half hour. Quick, reasonable and reliable service is hard to find these days, we refer Ron and his company to everyone we know!!!
Mike Cross
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Job done as promised. Thanks.
Raquel Marchenese
Service Provided:
Garage Door Opener Repair
Review:

I called Saturday afternoon about a busted spring. A couple hours later everything was fixed. Very professional. Very fast.
Dan H.
Service Provided:
Garage Door Opener Repair
Product:
Springs
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