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Read what people are saying
about Precision Garage Door in:

Monroe County, NY

Precision Garage Door of Rochester
has received 1456 reviews, averaging 4.97 Stars:
Review:

Excellent job. Very satisfied. Great service guy (Eric). Very personable. New door looks great!!
Michael Streiff
Ron Kull Service Provided:
Install Garage Doors
Product:
Garage Doors
Other Staff:
Review:

Precision did a fantastic job. The installers were just great. I give them an A+ for quality, price and just a great overall experience. JimCooke
Jim Cooke
Ron Kull Service Provided:
Install Garage Doors
Product:
Belt Drive Garage Door Opener
Other Staff:
Review:

Absolutely outstanding speed of service and exceptionally professional service technician. I called with a broken main spring and both cars locked in the garage at around 1:30 PM, by 6PM repairs were complete and life returned to normal. I highly recommend them for any repairs or other garage door work..
George Hebert
Dave Ackley Service Provided:
Broken Garage Door Spring Repair
Residential Technician:
Review:

Dave saved the day. I had an out of town guest and she was impressed with how fast your technician showed up, how informative and how thorough he was. Dave could teach customer service.
Ann Dallas
Dave Ackley Service Provided:
Garage Door Repair
Residential Technician:
Review:

Eric earned 5 stars for professionalism & courtesy as well as quickly removing 2 ancient openers & installing 2 new garage door openers. He also setup remotes, keypads & explained operation of the controls. Thanks Eric.
Henry Jankowski
Eric Johnsen Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Residential Technician:
Review:

After calling with what I thought was an instillation issue, the tech came to my house and fixed my door. He was polite and showed me the bracket that was used was in fact correct. Even though I gave him a bunch of grief (and I was wrong) he did a great job of fixing my door, was courteous and friendly, and I appreciated the service. Turns out he was a N.Y. Giants fan, as am I. We will continue to use your company
Louis Tandle
Felix Coriano Service Provided:
Garage Door Repair
Product:
Opener
Residential Technician:
Review:

Simply put....Will not use anyone else. Great guy, great conversation, honest, ethical. Highly recommend
Michael Rudd
Drew Stewart Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

Mark Sherman installed a new opener and did a great job. Explained everything so that I understood. I give 5 stars.
Pat Malizia
Mark Sherman Service Provided:
Garage Door Opener Install
Product:
Opener
Residential Technician:
Review:

Dave did a great job, very nice person. Answered all our questions and suggested options for a new garage door that we are considering.
Kathy and John Viviani
Dave Ackley Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

Mark was great - gave me options and then repaired my door quickly. Money well spent and we are very happy.
J. Smith
Mark Sherman Service Provided:
Garage Door Repair
Product:
Springs
Residential Technician:
Review:

great service repairman prompt polite professional and helpful. Thank you
Carol Large
Drew Stewart Service Provided:
Garage Door Repair
Residential Technician:
Review:

Good, friendly service. Professional. Completed repair efficiently and effectively.
Frank Doughtry
Drew Stewart Service Provided:
Garage Door Repair
Residential Technician:
Review:

Hello, Mark came out to my house and performed an amazing job making the adjustment to my door. It's now very smooth and quiet from open to close! Thank you Robert
Robert Gavin
Mark Sherman Service Provided:
Garage Door Repair
Residential Technician:
Review:

They did fine work. We chose them because we purchased door from them.
Charles Kingston
Felix Coriano Service Provided:
Garage Door Repair
Product:
Cables
Residential Technician:
Review:

Quality, fast, professional work.
Dan Thompson
Drew Stewart Service Provided:
Broken Garage Door Spring Repair
Residential Technician:
Review:

Dave Ackley is clearly experienced, very professional and completed our repair as promised. In addition to the repair, he checked the door and track assembly and lubricated the moving parts. Dave also explained how to maintain the door and what to look for as it ages. Great job!
Rush, NY
Dave Ackley Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

Appointment was quick to be scheduled. Staff was professional in both demeanor and technical services. So happy to have my door working again with minimal hassle.
Paul Starowicz
Drew Stewart Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

Came early, worked hard and did an excellent job. Extremely satisfied
Todd Hartman
Ron Kull Service Provided:
Garage Door Repair
Other Staff:
Review:

You are lucky to have Mark Sherman as one of your employees.You would think he was the owner of the company.I would recommend him to my family if they needed a door repair.He was great.Thank you.
Ed Doyle
Mark Sherman Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Residential Technician:
Review:

This was my second time using Precision and once again, they were great. Service was next day, quickly completed, and as expected, well done. I'd recommend them should you ever need service.
Paul LeVan
Eric Johnsen Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

I needed an adjustment to my garage door. It would either go all the way back up or after my adjustment go part of the way up. I called Precision after checking reviews online. I made the right decision as Mark Sherman responded to my house ahead of schedule. He was very professional and informative. He had it adjusted and lubed the spring and rollers before I could get out of my truck. I would not hesitate to call again.
Todd Monahan
Mark Sherman Service Provided:
Garage Door Opener Repair
Residential Technician:
Review:

Surprised to see someone could come out on Saturday evening to repair my garage door springs. Was great not to have to take time off from work, as i am self employed. Repair Tech was knowledgeable and fast. Awesome job! Thank you!
Scott Stauber
Eric Johnsen Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

Many thanks to Precision Garage Doors for prompt, reliable service at a reasonable price!
Candice Leit
Mark Sherman Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Residential Technician:
Review:

DAVE ACKELY IS A THE BEST Yes i did that in caps because i wanted people to hear it loud and clear. #3rdTimeIsACharm
Michael Marcanio
Dave Ackley Service Provided:
Garage Door Repair
Residential Technician:
Review:

I had a spring break on a Sunday, Precision was the only company that had staff answering the phone. Fast response time and the technician Dave was very professional, courteous, and clean.
Rick Catalfo
Dave Ackley Service Provided:
Broken Garage Door Spring Repair
Residential Technician:
Review:

I was very please with Dave on his knowledge and work that he did to repair our garage door. He was pleasant and very professional. We have had him at our house before for other work and he does a great job and he also checked the warranty on the work that done previously for us to see if anything was covered, which was very nice.
Karen Flanagan
Dave Ackley Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

Precision did a fantastic job at a great price . We love our new door. Very professional company - highly recommend them for all your garage door needs.
Mark Lyons
Drew Stewart Service Provided:
Install Garage Doors
Product:
Garage Doors
Residential Technician:
Review:

Today was just for an an estimate for my insurance co and service call to see why the garage door malfunctioned. The door wasn't replaced but still excellent service. I'll call back when the claim is approved.
Yuki Cameron
Felix Coriano Service Provided:
Garage Door Repair
Residential Technician:
Review:

Technician (Drew) was very professional, showed up at the appointment time and did a good job explaining what was wrong with my garage door and with the repair. Done in around an hour.
Mark Guentner
Drew Stewart Service Provided:
Garage Door Repair
Product:
Springs
Residential Technician:
Review:

Precision Door was there when I needed them. They were on time, courteous and proficient. They diagnosed the problem, took care of it, and charged an amazingly reasonable. They even threw in a couple of light bulbs for my garage opener for free! I recommend Precision Door very highly!
David Eckstrand
Mark Sherman Service Provided:
Garage Door Repair
Residential Technician:
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