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Thank you, Ron, for getting our garage door to work. Thank you also for the new key pad & all of the programming! My husband laughed at my excitement to having everything working! He asked if you liked the chandelier in the garage??!!! Ha ha! Thanks again! Phyllis Stock

- Robert Stock

I would like to thank and commend Ron from Precision Door for his service expertise. This Saturday AM I found my garage door spring broken and I called Precision Door Co. Ron arrived the same day and right on time. He immediately got to work and replaced my door spring and also provided a free inspection & maintenance work for the door mechanicals. The replacement service was reasonable and quick. I wanted you to know you can trust Ron and Precision Door for quick, quality customer service. Sincerely, S. Petro Spencerport, NY

- Steve Petro

Wow. Timely service, friendly, respectful technician who didnt tey to over sell me anything. Quick service. Problem solved! Will definitely recommend and use for any further issues. Exactly what I was hoping for!

- LB Nanartowich

This company came fast and we had a nice guy come out and solve our problems quickly and the price was good, will call again when needed.thanks so much

- Cheryl Galante

This is the 3rd time that we have used Precision to handle our garage door needs. Our service tech Satko handled the replacement of our new door opener with professionalism and replaced the broken springs. This is the 3rd time we have used Precision and we have always been very pleased with their work! I would highly recommend using this company for any garage door needs!

- Mike Yeager

My garage door spring broke during the most recent snow storm. Not the best timing. I called and got an appointment for the following evening. I was so grateful to get a call that Ron was able to come earlier than expected. I got a quick quote and he got right to work. He had everything wrapped up in about 30 minutes! It was great to talk to him while he was working and I learned so much. Great service and good old fashioned business ethics. Thank you!!

- Sarah Jacobs

Technician came right on time. He was extremely friendly and offered me solutions to what was wrong. Did not try to sell me anything that I didn't need and fixed the problem in record time

- Andrea Murray

Ron, the owner, came immediately to give me a quote. I found him to be very cordial and sociable. He was very helpful, with no push, for me to select the garage door. Recieved the quote and informitive information regarding the purchase by email within hours after he left. Order placed without problems. I highly recommend Precision.

- Joseph Girard

Thank you for the quick response. The tech Z was wonderful. Z explained everything that needed to be done. Z was very kind and respectful of our property.

- Mary /James Ventrella

Phil did a great job. We really appreciated that he did not try to hard sell us. We would definitely use your services again.

- Mary W

I highly recommend Precision Door Service. Sean S. was on time and worked through cold and snowy weather. He installed a new opener and and repaired the springs. When the work was completed he explained everything to me very thoroughly . Also, I had to call on a late Friday afternoon and I actually spoke to a person , and I wasn't on hold for hours !! Great service .

- Mary Ann Keegan

Very pleased with service performed. Was done quickly and to my satisfaction. Also appreciated being shown potential future problems and what would be extra service calls if not taken care of know.

- Donald Henderson

Technician was on time, knew exactly what was wrong with the door motor, replaced it and explained the functions of the new system. Found him to be very knowledgeable and knew exactly what he was about to do.

- Bill Crocker

Sadmir did an amazing job fixing our garage door. Precision always does an amazing job and we have used them for our garage needs the past 15 years. Would highly recommend this company!!

- Nicole Thomson

Same opinion as the first time I used precision and z the tech

- Anthony Prinzivalli

I purchased a new door from Precision in August 2020. Door tension spring broke on 1/5/2026. Very short life span if you ask me. Technician blamed the short life span on moisture because the track had rust on the bottom. I am not sure if I agree with that. Price was more than they quoted me on the phone and $30 more than another local company. When I mentioned this, he said "why am I here...you should have gone with them". (I should have in hindsight...I went with precision because it was only supposed to cost a little more than the other company and they were the company that initially installed my door). Technician added a baring that was not on the original quote on the phone which made the price higher than expected. He said he would take that off the price which I thought he meant that he would still replace it at no cost.... nope. He just didn't replace it. If it truly needed to be replaced, he should have conveyed that to me, and I would have paid the higher price. I printed out a coupon, but it was not excepted (I didn't realize there was more than one Precision garage company) - He could have easily taken off the $25 coupon from the correct website but I had no way to print it. Due to the short lifespan of the tension spring I think I will look elsewhere.

- Justin Geist

The tech arrived onsite before the time he was scheduled to come. He immediately found the problem and was able to fix it under the estimate originally quoted. The workmanship was first class, thank you .

- David Trost

Broken cable for my garage door needed to be replaced. I went online to find a high rated company and saw the many excellent reviews given to Precision Garage Door of Rochester. So glad that I chose them. The technician (Phil) arrived quickly and did an outstanding job. I was amazed at how fast he was able to get the door back up and running smoothly. He took the time to thoroughly answer all of my questions. I will definitely be calling Precision in the future for all of my garage door needs.

- Christopher

A great job by Precision on a replacement garage door opener unit. Their tech, Sadmir, was knowledgeable, fast and courteous.

- Fred Kopp

A little disappointed Did not get my garage door opener fixed. The chain broke, which stopped it from opening and closing. I was told that he wouldn't fix it because if it broke again, I would get mad at him. He gave me a quote for a new opener.

- Steve M

Molly in the office was exceptional, Ron showed up on time for the estimate. He made some suggestions that saved me money and gave me a very fair price to install the new garage door. Ron never tried to sell me anything more than exactly what I needed. Great company from start to finish. Well Done!!

- Todd Hartman

The original door installation was performed by Precision 10 years ago, so I chose them for the repair. This is a very professional outfit and all prices were discussed prior to the repair. The tech was very professional and the repair was quick. Very happy with the service!

- Nancy Stephany

The service today was excellent - Phil explained everything that was needed to me and then completed the installation and showed me how the new garage door opener works.

- L J

Sadmir did an excllent job. He explained things clearly and was done in a short period of time. I would definitely recommend him and Precsion Door Service to my friends and family.

- Ross Mazzola

This time the technician was very good the prior technician apparently put the wrong springs on for my garage door. This technician was vey thorough and communicated very well that I decided to have an extensive replacement of all hardware though out the door to avoid further problems in the future.

- Patrick Lomando

I have used Precision twice and both times been impressed with both the service and the technicians who came to my home. I have only good things to say. Thank you

- Nancy Spilberg

Ron arrived at the scheduled time and diagnosed the problem— a faulty keypad on our garage door —within a minute of his arrival. The repair was reasonably priced and completed quickly. Ron was warm, friendly, and knowledgeable. Ron diagnosed and fixed the problem with a sensor on the door that was original to the house (years ago) within minutes. When we eventually needed a new door, we called him. This guy knows everything about garage doors! We will call Precision for all of our garage door needs.

- Sue Garbin

Sean, Thank you for the cable repair, Appreciate the prompt and quailty service.

- Reid Holmes

Always great service. Service rep., Felix, was very professional and friendly; his explanation of the problem was clear and the price of the service call was reasonable. He called when he was about 20 min away and I was able to track his location while he was enroute.

- Dawn Knox

Owner is very personable, knowledgeable,professional. Had a later appointment but, an earlier one was available so he called to see if I was available. Door works great and smoothly, thank you

- Tom Farrell