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Read what people are saying
about Precision Garage Door in:

Monroe County, NY

Precision Garage Door of Rochester
has received 1640 reviews, averaging 4.97 Stars:
Review:

Very good service. They came out quickly, gave a fair price and did the job fast. I very much recommend this company.
Jeannie Wraight
Service Provided:
Garage Door Repair
Review:

Dave was on time. Called ahead. Friendly. I love the email that I got with picture so I know who to expect and that you attach a bit of a "bio" about the person. So personal. And you can all help me this my door replaced so quick. Thank you for being awesome
Kristen McMullen
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Five stars! Mark was on time, personable, helpful and did a great job! Was happy with them last time we needed repairs- 9 years later they are still a great company!
Tim & Cheryl Hungerford
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Exceptional service and tremendous professional manner. Mark Sherman delivers far beyond expectations. I am a client for life.
Hiroe Valentine
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Dave Ackerly was very professional and friendly. He explained clearly the nature of the repair and his recommendation. I also appreciated the prompt service that Precision Door provided.
Arlene Carroll
Service Provided:
Garage Door Repair
Review:

I highly recommend Precision Door, giving them a 5 star rating installing my new garage door. Both Ron who did the estimate and Marty who installed the door. Both were prompt and on time as promised, calling ahead to tell me they were on their way. I’m enjoying the new quietness of the new door replacing a 40 + yr original door. I felt their price was reasonable in comparison to my other estimates.
Carol Kane
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Same day, on-time service; reasonable cost; capable and friendly technician
Liz Rajamami
Service Provided:
Garage Door Repair
Review:

I love Mark! He is prompt, polite, neat, and he knows what he is doing.
Deborah Nevin
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Mark Sherman showed up on time, was professional and knowledgeable about the product and installation
Tom Vitrano
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

I was very pleased by the service I got today. I called and the service man, Dave, was here in a hurry. He did a great job repairing the cables and pulleys.
Tom Kostecke
Service Provided:
Garage Door Repair
Review:

Thanks to Drew we had a new garage door opener installed today! Drew Recommended a few options and explained the difference in each. He was kind polite and I would highly recommend him / them!
Amy Doyle
Service Provided:
Garage Door Opener Repair
Product:
Opener
Review:

Extremely impressed with service. Felix is great; personable, knowledgeable, professional, and honest. Was kept informed of status from initial scheduling of appointment to conclusion of service call. The organization has its process down pat, very customer focused!
David Ramsey
Service Provided:
Garage Door Repair
Review:

Our spring broke. Called and they sent someone out a few hours later. Mark was very efficient, all around great guy. Would highly recommend.
Kelly Mooney
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Mark was very thorough and kind. Great service from start to finish!
Kim Tuttle
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Mark repaired my garage door cables and springs. He was friendly, respectful and professional. He explained everything to me. I would highly recommend Mark. I will definitely use Precision for my future garage door needs.
Debbie Kovacic
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Great service! Easy to schedule, prompt and courteous, and priced fairly.
Peter Craig
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Dave was a good technician, in and out. No muss no fuss, highly recommended
Robert McCann
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Mark was very professional and respectful. He did everything that needed to be done in a timely manner. 5 stars
Yvonne Doyle
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Review:

Mark did a excellent service
Robert Keller
Service Provided:
Garage Door Opener Repair
Review:

This team was very professional; very knowledgeable and experienced.
Jill Cholette
Service Provided:
Install Garage Doors
Product:
Garage Door Opener
Review:

I recently bought a house with a Precision door opener. I called to get a remote and keypad and was pleasantly surprised to get a same day appointment with a 2 hour window for service. The team was able to come earlier than scheduled! They were cordial and helpful explaining and demonstrating the safety feature of the garage door and options for installing the keypad. An excellent job
kathryn cherre
Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Review:

I was happy with my entire experience with Precision. I was able to set up an appointment through the chat feature after working hours. It was great that they have Saturday appointments too. Mark called when he was half an hour away which was helpful. Mark was awesome! He was able to explain what needed to be done to ensure safe operation of my garage door. The cables, pulleys and springs were all replaced and Mark installed safety cables on the springs. He was very professional and friendly. The difference in operation from before and after the service is incredible. The door is easier to lift and much quieter. The price quoted was the total at the end and was very reasonable. I would recommend Precision to anyone needing garage door service.
John B
A Response from: Ron

Thank you very much for choosing our service and sending us your review!

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Eric was very professional, efficient, and extremely nice. I am pleased with the work done and the useful tips that he provided.
Jan K.
Service Provided:
Garage Door Repair
Review:

I give a 5 star rating. I appreciated Precision coming to help repair my garage door on a holiday. I thought it was awesome receiving an email introducing the tech that was coming including his picture. He was very personable and respectful. I would highly recommend Precision Door Service to friends and family. Thank you.
Lori Zajia
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Marty was my service tech, he arrived on time (a little early), was very professional, polite and knowledgeable of what my needs were. We discussed the options and I had him install a new garage door opener. The job was performed flawlessly and the cleanup was perfect. I would highly recommend Precision and especially Marty to all of my friends and associates, they are now my number one choice for garage door service with an A+++ rating! John Golden
John Golden
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Even though I had an appointment for a couple weeks I like same day service option
Michael Reed
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Excellent service and honest! Showed up the day we called and had repaired immediately.
Michelle Brown
Service Provided:
Garage Door Repair
Product:
Cables
Review:

Mark & Chris were very professional and did a great job of repairing the garage door. Everything was explained clearly and they did an efficient job.
Doug Goodman
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

As always... tremendous service! Arrived early, emtremely friendly and helpful
Brian Dirienzo
Service Provided:
Garage Door Repair
Review:

Mark was extremely helpful and apologetic as he was unable to repair the garage door opener. I always use this company and am always pleased with the results.
Peggy Staderman
A Response from: The Precision Team

Thank you very much for choosing our service and sending us your review!

Service Provided:
Garage Door Opener Repair
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