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Read what people are saying
about Precision Garage Door in:

Monroe County, NY

Precision Garage Door of Rochester
has received 1662 reviews, averaging 4.97 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fantastic job, Ron I definitely appreciated that you were willing to explain what you were doing as you fixed our garage to me. Thank-you very much for the great job you did. We're already referring our family and friends to you for their garage services.
Barbara/David Gammiero
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent and friendly service. Explained the problems he found and suggested long and short term resolutions.
Susie Truesdell
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service I received from Precision Door Technician, Mark Sherman to replace the springs and bearings was outstanding. Mark thoroughly explained my repairs options, pricing and recommendations for future service. And most importantly, he completed the service call in less than 45 minutes with the quality one would expect!
Dave Coleman
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great job. Technician Mark Sherman was knowledgable and very professional. I will use them again
Mike Stachura
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Felix showed up when scheduled. He gave me a quote and explained what needed to be done. He did his thing. Everyone was happy.
David Edelman
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great Service! Felix was very professional and informative. We will be using this company again.
Brittany Little
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was very pleased with the service I received from Ron. He was on time and very personable. He answered all my questions and throughly explained how to use my new key pad and remotes. I recommend him to anyone needing services from Precision!
Mandy Vanderhorst
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Once again, Precision provided outstanding customer service! I have and will continue to recommend your services to all of my friends and family. Thank you!
Thomas Schmitz
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Making a repair appt was fast & easy - only a couple day wait time, not weeks. I was (as promised) contacted by the tech coming out. He called first to advise he was running a bit behind, and then texted me when he was actually on his way. Thankfully repair was quick & easy. Mark knew what he was talking about, knew what he was doing, and got it done. He gave me an exact price PRIOR to doing any work. Glad we used Precision to install the doors and will keep using them for the service!
Kelly Tamburrino
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Outstanding service. Very efficient & knowledgeable. Would recommend (& have) to anyone needing service!
Brian Palmer
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Ron and his staff were truly outstanding throughout the entire process! Fast and efficient, as well! I would highly recommend Precision Door.
Steve Schwartz
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your company was truly represented by Mark. He was a professional in every aspect of the garage door repair.
Doug Pond
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The entire experience was amazing. After experiencing poor service time after time lately it was refreshing to find a company that puts service and quality first. Everyone I contacted was polite, competent, friendly and professional. The appointment date was quick the communication very complete and the price was competitive and Drew did a great job. I would suggest them for sure!
James Locicero
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service tech Dave was great and very professional. He answered all questions and gave some great recommendations.
Michael Grossman
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Timely response, knowledgeable technician, excellent service, reasonable price. Highly recommend. What's not to like............
Gary Holtz
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very satisfied with service call availability and the tech and the work performed. All good!
Susan Hart
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We have had our garage door repaired a few times with Precision. We have always gotten an appointment when we needed it. The repairmen have been professional and explained the repairs to us. We would highly reccomend Precision.
Robert and Marcy Eckerson
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was really in a difficult situation... broken door spring after 5pm. Within 2 hours a Precision technician arrived. He was courteous, knowledgeable, and very professional. He completed the job quickly and completely. I would highly recommend Precision Door Service.
Kathleen Wax
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Their customer service is unbelievably great. I initially requested for an emergency service because one spring of garage door was broken and, unfortunately, the door could not be opened manually. I thought the repair would not be done until evening. To my surprise, they contacted me in the early afternoon when one of the technicians was available. The technician showed up within one hour and fixed the problem in 30 minutes. Guess what? The surcharge of the emergency service was waived. I will surely recommend my friends to choose Precision for the garage door service.
Chian Hong
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

quick response, quick repair, professional personnel
Kathleen Stear
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Would definitely not recommend this Company!! Find a Company 1) that will give a free estimate and not take 54$ for nothing -2) A Manager who knows how to talk to customers who have complaints!
Mary Foster
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called because of your 5 star rating and I was not disappointed
Dan Lynch
Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very good service. They came out quickly, gave a fair price and did the job fast. I very much recommend this company.
Jeannie Wraight
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Dave was on time. Called ahead. Friendly. I love the email that I got with picture so I know who to expect and that you attach a bit of a "bio" about the person. So personal. And you can all help me this my door replaced so quick. Thank you for being awesome
Kristen McMullen
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Five stars! Mark was on time, personable, helpful and did a great job! Was happy with them last time we needed repairs- 9 years later they are still a great company!
Tim & Cheryl Hungerford
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Exceptional service and tremendous professional manner. Mark Sherman delivers far beyond expectations. I am a client for life.
Hiroe Valentine
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Dave Ackerly was very professional and friendly. He explained clearly the nature of the repair and his recommendation. I also appreciated the prompt service that Precision Door provided.
Arlene Carroll
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I highly recommend Precision Door, giving them a 5 star rating installing my new garage door. Both Ron who did the estimate and Marty who installed the door. Both were prompt and on time as promised, calling ahead to tell me they were on their way. I’m enjoying the new quietness of the new door replacing a 40 + yr original door. I felt their price was reasonable in comparison to my other estimates.
Carol Kane
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Same day, on-time service; reasonable cost; capable and friendly technician
Liz Rajamami
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I love Mark! He is prompt, polite, neat, and he knows what he is doing.
Deborah Nevin
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
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