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about Precision Garage Door in:
Monroe County, NY
Precision Garage Door of Rochesterhas received 2381 reviews, averaging 4.96 Stars:
Pittsford, NY
Product:
Residential Technician: Nick Dillman
Brockport, NY
Our technician Satko was amazing. He was kind, polite, and honest. They were able to sent the technician out within 6 hours! So very grateful.
- John Zelent
Penfield, NY
Great job! Thanks.
- Sara Love
Scottsville, NY
My husband and I were ready to go grocery shopping and I pushed to open the garage door. It didn't open and instructed us to refer to owners manual for particular error code. My husband could not find any error codes in the manual. So I panicked and called the office. They scheduled service tech Nick Dillman to come and fix the problem. He came very quickly and found out one of the 2 springs was broken. Nick was very polite and professional.
- Taru Drescher
Hamlin, NY
Our technician Sadmir Hamzic was excellent, he explained everything he did. Answered my questions and visibly showed me where my doors were extremely weak. He was able to correct everything. He was very respectful to my needs. New cable, rollers and metal frame pcs. on bottom of the one door its been a couple of weeks now they both run noise free and smooth. Thanks again.
- Gerry Hutchison
Hilton, NY
Prompt, courteous, experienced. Able to fix a damaged door and avoided costly replacement.
- Benson Zoghlin
Rochester, NY
Technician was on time and efficient. It was easy to set up an appointment.
- Glenda Ross
Penfield, NY
I gave 5 stars for Precision because technician is done great job at my garage door. Sean Seelig was very professional and competent, and was very easy to work with. He properly installed and programmed my garage door in timely manner. I'm very thankful for his service!
- Tetyana Romanyshyn
Product:
Residential Technician: Sean Seelig
Fairport, NY
I was originally told that the earliest appointment available would be the next day after 5:00. I was completely surprised when Phil called and said he had completed everything he needed for the day and was able to come over right away. He came in and did an assessment of the problems and gave me a quote to get my door working. He also showed me some areas of concern. I approved the basic work and plan on him coming back to do the maintenance still needed. Phil did a great job communicating everything that needed repair. He had a great attitude and was very professional. Great job!
- Bob Meechan
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Residential Technician: Phil Mormon
Fairport, NY
They were great, it was an emergency, and they took care of it that day.
- Jacquelyne Greene
Product:
Brockport, NY
Excellent service at a reasonable price! We had a garage door installed several years ago by a builder, who was not a garage door expert. It squealed like a banshee and sometimes got stuck ... it was never right. Ron replaced the rollers with better quality ones, and adjusted the whole system to work MUCH better. And he didn't try to push anything on me that I didn't need, like a new set of springs. He said he could do a better job with a different spring setup, but since the door was not very old it didn't make sense. He also installed a 2nd opener button next to the service door, and adjusted a 20-year old door in my barn. Overall, I'm really happy with the results and would highly recommend them to anyone!
- Dan Kuchta
Rochester, NY
Z was fantastic. He arrived on time, explained everything, and gave me a few options. I will request him as a tech if our door needs more work.
- Tamalyn Onderdonk Pritchard
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Residential Technician: Zikret Osmic
Webster, NY
Very good service by "Z" for repairing our garage door. Technician was very professional and personable. He explained the issues and gave me options. Highly recommend Precision services for garage door repairs.
- Maria Nevin
Webster, NY
Called and requested new seal on bottom of 16ft wide Wayne-Dalton garage door. Service call was made, knowing you didn’t carry Wayne-Dalton parts. I paid for the call but feel I was a victim of bait and switch! I will pass on my experience. On the plus side, the technician was polite, professional and probably just doing the job he was trained to do.
- Terry Burnett
Rochester, NY
Ron provided outstanding customer service to my garage door. Ron's repair exceeded my expectations! It was a pleasure doing business.
- Linda
Brockport, NY
Fabulous response to my questions and a wonderful young man who did the repair for us. Classy operation.
- LuAnne Cenci
Pittsford, NY
Sean Seelig communicated well, arrived when expected, brought the necessary equipment, worked diligently, and helped me understand the features of my new garage door motor. New one is clearly a major improvement over the old one. Thank you Sean. Andrew Rudmann
- Andrew Rudmann
Product:
Residential Technician: Sean Seelig
Honeoye Falls, NY
I’ve had my new garage door opener for month now and I love it! It is so quiet, convenient and easy to use. Special thanks to Zik! He made sure I selected the correct product to meet my needs. Very personable and professional. I have already referred friends to Precision!
- Karen
Product:
Residential Technician: Zikret Osmic
Fairport, NY
The consultants were nice and professional. They even locked up my broken garage door and tucked it back in to make it look semi normal until the replacement can take place. Would recommend. Thanks
- TIna Vannavon
Rochester, NY
Nick came on time and efficiently diagnosed and corrected the problem. He was both friendly and professional.
- Theresa Mazzullo
Rochester, NY
The technician Felix did an outstanding job replacing the pulleys and rollers on the garage door. I would definitely recommend them for any garage door repair or replacement.
- David H
Rochester, NY
Sean was very courteous and knowledgeable. He solved our problem in short time.
- Richard Tuschong
Rochester, NY
I had a great experience with Precision Door service. Felix did an outstanding job and was very friendly.I highly recommend this company and Felix. Thank you Tom Ditucci
- Tom Ditucci
Rochester, NY
We are SO pleased with our new garage door. It really is beautiful. Ron and Sean were both very professional and a pleasure to work with. The price for our new door was very reasonable. Thank you Precision Door Service. We will definitely recommend you to our friends and family.
- Jen Loch
Fairport, NY
Felix arrived at our house less than 24 hours after I called Precision Door. Felix was professional, courteous, and knowledgeable. He repaired our garage door quickly and it now operates perfectly and quietly. Thanks for the prompt and excellent service. Will use your services again if needed.
- Ray & Sandy Wunsch
Penfield, NY
I chose Precision Door Service due to past experiences. In fact I just recommended them to my son who needed a new garage door (installed on 9/23/24). Their service is outstanding and their pricing fair. My technician Z was superior. I have been recommending them for over 12 years when I had my garage door replaced. They are my go to garage door service.
- Richard Lembo
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Residential Technician: Zikret Osmic
Penfield, NY
Great timely and professional service. Came out within a day of our call and the part was installed, and we could use our garage door immediately. Thanks so much, Ron, and we will be glad to give your name and phone number to all our neighbors and friends.
- Maryl Molloy
Rochester, NY
Precision door installed my opener about 5 years ago. They are quick to respond to issues and questions. There was an issue with the original door opener installation that was quickly resolved. I have now decided to add the battery backup (which I would highly recommend). Since my power goes out often, the battery backup will keep me from having to reset the open and closed positions.
- Richard Giraulo
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Residential Technician: Sadmir Hamzic
Spencerport, NY
Nick was great and respectful.
- TJ Hoy
Rochester, NY
They were quick to respond to my issue. Very professional and helpful. I am pleased that I originally called them to install the garage door and opener. I would highly recommend them to anyone needing garage door service.
- Ann Hamblin
(585) 267-5174
(585) 267-5174(585) 300-4522
(585) 300-4522(585) 612-4164
(585) 612-4164(315) 670-4607
(315) 670-4607(585) 682-2740
(585) 682-2740(315) 290-3137
(315) 290-3137(585) 302-4334
(585) 302-4334(585) 612-4202
(585) 612-4202
Nick came early, called to see if that was OK, it was, he came and replaced what needed replacing, was neat, completed the work, and we were pleased with what he did. I have recommended Precision to many people and will continue to do so. Thanks for such quick service. Dave Knickerbocker
- Dave Knickerbocker