5.0 1 2 3 4 5 2,787 Reviews

From Monroe, NY Homeowners

Garage Door Repair in Monroe, NY

Precision Garage Door

Same-day garage door repair in Monroe, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Monroe, NY

Serving Monroe, NY

Proudly serving the Monroe community with same day service.

Service truck

Local Garage Door Repair in Monroe, NY

Precision Garage Door of Rochester NY provides same-day garage door repair in Monroe, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Monroe homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Monroe and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of Rochester is viewed very positively across Monroe-area communities for fast, reliable garage door help delivered by knowledgeable, courteous technicians. Reviewers consistently praise the company’s clear explanations, easy scheduling, responsive communication, fair pricing, and high-quality repairs and installations. Many customers also note honest recommendations, no-pressure options, and strong repeat-service loyalty.

What Customers in Your Area Mention Most

Responsiveness (448) Customers frequently mention quick callbacks, fast appointments, emergency availability, and technicians who arrive sooner than expected when a door is stuck or broken. Professionalism (421) Reviewers repeatedly describe the team as professional, courteous, polite, respectful, and easy to work with from start to finish. Communication (319) Customers appreciate clear explanations, advance arrival updates, text/photo notifications, and thorough walkthroughs of the problem, repair, and options. Speed (286) Many reviews emphasize same-day or next-day service, quick diagnosis, and repairs completed in a short time frame. Expertise (274) Reviewers consistently say the technicians are knowledgeable, skilled, and able to diagnose issues quickly while explaining the fix in understandable terms. Trustworthiness (233) Customers often highlight honesty, integrity, no-pressure recommendations, and technicians who recommend only what is needed. Friendliness (221) The staff is commonly described as friendly, personable, kind, and pleasant to deal with, including both office and field teams. Value (192) Reviewers frequently call the service fairly priced, reasonable, affordable, or worth the cost, especially given the quality and convenience. Workmanship (181) Customers praise the quality of the repairs and installations, often noting that doors, openers, springs, and related hardware work smoothly and correctly afterward.

Recent Reviews from Monroe, NY

Carolyn Harvey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 11/05/2026

I highly recommend Prescision Garage Door. They have repaired my door in late January and were here today talk abt installing a new door. Ron offered advice and assured me that I couod wait vuntil spring -my door would hold yp thru winter. No pressure to make a sale -just helpful!

Ron Kull

Other Staff: Ron Kull

Service: Install Garage Doors

Otis Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 11/05/2026

The service tech that came out to fix my garage door. Lock was outstanding, I appreciate having well training professionals doing their job at the highest level.

Chris McDonald

Residential Technician: Chris McDonald

Service: Garage Door Repair

Terry Senglaub

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 11/04/2026

Teck was great

Sean Seelig

Residential Technician: Sean Seelig

Service: Garage Door Repair

A. Kingdon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

As has always been my experience with Precision, my problem was taken care of completely. The technician/owner was very courteous, and kind and patient with all my questions and concerns. I was also impressed by how quickly I got the appointment when I called. I have dealt with other garage door companies, Precision is the best.

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Mike Penna

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 10/31/2026

Ron came over and explained to me what was wrong with my garage door open explained the difference of the mechanism having an issue and the sensors made if very easy and very good price. Thank you!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Install

Product: Garage Door Opener

John Nally

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 10/28/2026

Precision was great for us today. Our door broke down last night. I called them at noon today and they were here 5:00 for an emergency appointment. Their technician did a great job. Friendly and efficient. And for a really fair price. John

Zikret Osmic

Residential Technician: Zikret Osmic

Service: Garage Door Repair

Product: Springs

Terry Brush

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Webster, NY 10/27/2026

Very professional.

Zikret Osmic

Residential Technician: Zikret Osmic

Service: Garage Door Opener Repair

Product: Springs

Patty

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 10/26/2026

Thank You for Solving the Problem!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Repair

Nancy White

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Brighton, NY 10/26/2026

Fast, courteous, professional service. I will recommend to friends and family.

Sean Seelig

Residential Technician: Sean Seelig

Service: Garage Door Repair

Tammy Kasperski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 10/23/2026

Precision Garage Door of Rochester was able to get my garage door opener working within 24 hours of placing a service call. I received text messages and a phone call to let me know they were on the way. The technician was very courteous and professional and ensured everything was working, i.e. remotes, Homelink car connections, MYQ app, and the wall control, to my satisfaction before he left.

Zikret Osmic

Residential Technician: Zikret Osmic

Service: Garage Door Opener Repair

Greg Monroe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 10/20/2026

Thank you Phil & Chris for fast and informative service today & always with Precision. Ron thanks as well!!

Phil Mormon

Residential Technician: Phil Mormon

Service: Garage Door Repair

Product: Garage Door Opener

Maryanne Keegan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 10/20/2026

I have been a Precision Door customer for a few years now and I have never had less than 5 star service . and I always recommend them to anyone and everyone. Today - he came and synced my car to my garage door opener in 2 seconds. (I spent my Saturday trying to do that just ). Thank you ! Mary Ann Keegan

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Repair

Margaret Debesis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 10/19/2026

I had used Precision Door before. So I had the phone number on the wall of the garage. I called and the repair man came sooner than was scheduled so that was good . He worked efficiently and fixed everything all today . I think the price was reasonable.

Service: Garage Door Opener Repair

Product: Cables

Craig Kaplan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 10/19/2026

Received an appointment the same week I called, after finding out that I was not trapped in the garage and did not need urgent help. The repair person Phil was absolutely terrific. He explained what he was doing, gave us a full estimate of the cost, and gave us advice about the advisability of doing some of the recommended upgrades now or later. Overall, it was a great experience and I will definitely have Precision back when needed.

Phil Mormon

Residential Technician: Phil Mormon

Service: Garage Door Opener Install

Product: Garage Door Opener

Jim D

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Webster, NY 10/15/2026

Precision garage door is a very reliable company that I have used for many years now. Owner Ron treats you like family and makes sure you're completely satisfied with the work!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Mel Snyder

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 10/12/2026

Ron fixed my original problem and serviced the whole rest of the door . Very nice job . Thank you, Mel Snyder

Service: Garage Door Repair

Product: Springs

Suresh Bhatt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 10/08/2026

Precision Garage Door very precise on it planning and communicating this services. Ron was on time and very friendly. Explain very what and how to do service for winter and summer. I appreciate the support and care by Ron and Precision Thanks

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Taru Drescher

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Ron was very helpful in explaining to us why our garage door was intermittently not completely closing. He made sure, that would never happen again. We are very thankful!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Dennis Cowley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 10/05/2026

Ron did a great job! He was quick, professional and knowledgeable. Thanks for your assistance... Dennis Cowley

Service: Broken Garage Door Spring Repair

Product: Springs

Cathy Stagnato

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 09/28/2026

easy to fiind. local. and made an appointment easy.Crew were on time. courteous. had reviewed safety tips for garage door. would highly reccomend.

Phil Mormon

Residential Technician: Phil Mormon

Service: Garage Door Opener Repair

Jeanne Bowman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Henrietta, NY 09/28/2026

Called up Sunday morning and made an appointment for 5:00 p.m. I called several companies and they were the only one who did weekend work which was important to me as my car was trapped in the garage. Actually called and got to my house early which I appreciated. Ron did a great job, informative and indicated that I could wait a couple years to buy a new door as mine is now 27 years old. I appreciate the fact he was honest and didn't just tried to sell me something that I could defer for a couple of years. Thanks so much and I would highly recommend this firm.

Service: Broken Garage Door Spring Repair

Jim Whalen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 09/27/2026

We were very happy with the service we received from Precision Garage Door. We had a garage door that hasn't closed properly in years and a garage door opener that didn't work. Ron, who was both personable and professional, recommended that we try to have the garage door fixed rather than replaced which was a significantly less expensive option. Ron was able to fix the door and installed a new garage door opener. Now the door closes properly, and the garage door opener works great. Also, Ron worked around our schedule to do the service. We will definitely use Precision if we have any issues in the future and highly recommend Precision Garage Door Service.

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Product: Opener

David Bovard

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Webster, NY 09/24/2026

I called for a quote and within an hour Ron was out. The process was quick as it was a straight forward problem. The price was fair and scheduling was very easy.

Ron Kull

Other Staff: Ron Kull

Service: Install Garage Doors

Product: Garage Doors

Bob Dietrich

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Prompt, friendly and efficient. Great job Thank you

Sean Seelig

Residential Technician: Sean Seelig

Service: Broken Garage Door Spring Repair

Product: Springs

John & Pearl Bloom

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hamlin, NY 09/22/2026

Ron, stop by today for a door that was not closing properly. He did some maintenance, door worked and stated the problem was the old motor. He stated if we continue to have problems he would install a new motor, left information for the motor and did not charge for the visit.

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

David Zebelman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 09/20/2026

Work was done quickly and correctly. Ron is a pleasure to work with and great at explaining the needed repairs. Definitely will call him again if I need more work done.

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Ken Wagner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 09/18/2026

Thank you for the excellent service we received. We have lived in the same home for 34 yrs & have ONLY used Precision when we needed the door fixed & then replaced. The call this morning resulted in an appointment scheduled for between 7-9 pm but a service truck was at our house @ 10 am & like magic fixed the broken door. Never will we call anyone else but Precision!! Thank you, the Wagners

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Bill Crocker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 09/17/2026

Knew exactly what the problem was right after he arrived. Great to have people in the industry that know how to diagnose and repair.

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Repair

Steven Wilk

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rochester, NY 09/13/2026

Precision Garage Door Service is just that - SERVICE! Service is something that is lacking in many companies and it is wonderful that there is a company like Precision that knows how to take care of business. Ron came out and quickly took care of my garage problem while answering all my questions. I will always do business with this company and I heartily recommend them to anyone in need of excellent service.

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Repair

Product: Remotes / Keypad

Debbie Rosati

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsford, NY 09/10/2026

Very pleasant and understood concern with door less than 1 year old. Showed us something we didn't know about the door, so all is good! Thank you.

Felix Coriano

Residential Technician: Felix Coriano

Service: Garage Door Repair

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Monroe County (585) 267-5174
Genesee County (585) 300-4522
Livingston County (585) 612-4164
Ontario County (315) 670-4607
Orleans County (585) 682-2740
Wayne County (315) 290-3137
Wyoming County (585) 302-4334
Yates County (585) 612-4202
Precision Garage Door of Rochester
Office: (585) 223-8960
650 Mile Crossing Blvd.
Ste 1

Rochester, NY 14624