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Garage Door Repair Reviews in Monroe County, NY (Updated July 2026)
Precision Garage Door of Rochesterhas received 2712 reviews, averaging 4.96 Stars:
Irondequoit, NY
Rochester, NY
Excellent service by Zikret - I would highly recommend him and the services of this company!
- Anon
Rush, NY
I have had Precision install an opener twice now. My technician was Sadmir both times. He was very professional, polite, and patient. He did an excellent job both times with installing. Very clean and work was done in a timely manner. I have been very pleased with Precision and will use them again in the future if the need arises, as well as recommending them to others!
- Anne Stacy
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Residential Technician: Sadmir Hamzic
Rochester, NY
Fast quality service fixed my problem and left no mess behind. Thank you!
- Mary Peeso
Rochester, NY
Owner arrived a day earlier than expected which I greatly appreciated! Did a great job! I learned alot ! Thank you!!
- Tony Schrader
Pittsford, NY
"Z" was a very professional capable person. He replaced a battery that had lost its charge and explained how it worked. It seemed unlikely that the back up battery needed replacement after only 4 years, as it's only used as a backup for then the electricity is out.
- Bill Keane
Fairport, NY
Thank you Precision for your excellent service on Father’s Day! Ron came out at 8 AM Sunday morning with no additional fee considering it was Father’s Day. He quickly diagnosed the sensor issue, replaced the sensors, did some light maintenance and was on his way within 15 minutes. Very glad I chose Precision to install my garage opener 5 + years ago because their follow-up service was amazing. Highly recommend!
- Judith Dewey
Rochester, NY
I wish I can give Ron 10 stars in and out vey fast fix the problem right a way knows what he is doing ,honest if you have any problem with your garage door this company is the only one to call
- Ahmed Eid
Penfield, NY
Very professional, courteous and got the job done in no time. Thanks guys!!
- Rob Roemer
Rochester, NY
Consistently high level and courteous service from Ron and his crew; full explanations. Will definitely continue to use their services. Jerry Svoboda, Rochester, NY
- Jerry Svoboda
Rochester, NY
Thanks Ron for coming out and giving me a honest condtion of my door and options for me in the future. It was a pleasure talking with you and will call for any service or installation of a new door down the road. PrecisionDoor is a 10 star in my opinion.
- Dennis Powell
Rochester, NY
Phil Mormon came and fixed our broken cable problem on our garage door. He was very professional, very cleanly, and very knowledgeable. He took less than 45 minutes to correct the problem. He even adjusted our automated garage door opener to more reliably close each time. He also made recommendations for future improvements that we may need to consider in the future. No pressure, just good information. I would highly recommend Precision Garage Door Service.
- Charles Sheppard
Rochester, NY
This is the third time I’ve used Precision Garage Door Service, and I wouldn’t use else. They came out quickly and installed a keypad for my garage door with no issues. Every experience I’ve had with them has been smooth and professional. The team is always friendly, knowledgeable, and gets the job done right. I highly recommend!
- Sam
Rochester, NY
fast and accurate estimate, perform work and check door operational left the area cl
- Will Padilla
Rochester, NY
I did not choose precision, you keep emailing me, both scheduling times and invoices, instead of Tina as we both have the same last name. Alan
- Tina Wolff
Rochester, NY
Precision Garage Door Service has been my "go-to" company with any garage door/opener issues that I've had. I have had great experiences every time, while their workers are professional, hard working, and polite. "Z" was great today. He installed a new opener and replaced a number of parts that were due to be updated. He was efficient and explained things clearly. The owner, Ron, has even made a couple of the service calls himself. If you want an honest, hard working company give Precision a try!
- Debbie Loughlin
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Residential Technician: Zikret Osmic
Rochester, NY
They came right out and fixed my door in the Heat. They were quick and got it up running! Thank you so much
- Jay Pryor
Hamlin, NY
They guy that came did a very great job & very friendly also
- Scott Huffer
Webster, NY
I was very impressed with the process Precision uses to communicate with me. The service options were explained clearly and I chose to have more comprehensive repair done on my 20 year old garage door. Thank you Satko for the excellent repair you did at our home.
- Larry Lustig
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Residential Technician: Sadmir Hamzic
Penfield, NY
The door fix was fast and easy thanks to the knowledgeable technician. He also was kind enough to offer some advice on a little other project I was working on at the same time. Great customer service. Will definitely use their services again
- Thomas Ross
Rochester, NY
Very good company I’m very happy with the work they did on my garage door The technician was very professional and fixed the problem Thank you
- Gerard Jamgotchian
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Residential Technician: Sadmir Hamzic
Rochester, NY
Sadmir was great he took the time and explained things and fixed the problem.
- Anne Loria
Fairport, NY
The technician sent me a text prior to his arrival, so I knew who’d be coming to my door. When he arrived, he inspected the garage door opener (which was ancient and had broken) as well as the door’s mechanical system, which needed work. He was able to fix the door as well as install a new door opener on the spot, at a fair price. Excellent service, would recommend!
- Audrey W.
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Residential Technician: Sadmir Hamzic
Scottsville, NY
Ron was awesome. The office was friendly and scheduled me in right away, and Ron came out and fixed the problem quickly. He also took the time to explain to me what had happened and how to try and prevent it from happening again. He was professional but really personable and I will not hesitate to call again if I need to. Thank you so much!
- Taya Branton
East Rochester, NY
Having known and dealt with Precision for some time and their reputation for good work, it was a no brainer that I would have them trouble shoot my garage door problem. The company people were very professional and had the problem solved in no time. I would recommend Precision Garage Door for any garage door problem. Gary Schroeder
- Gary Schroeder
Rochester, NY
I would recommend Ron and his company to anyone. He was very professional and knowledgeable. He thoroughly inspected my door opener and found it was jammed and proceeded to fix it. He also inspected my garage door and oiled the joints. It's as good as new (even if it is 20 years old.) He also made a point to stress that if your garage door is stuck in the open position to NEVER pull the opener cord. Wait for a professional to safely lower the door. It is very dangerous. Thank you, Ron for a job well done!
- Karen Wick
Fairport, NY
Great guy. Great service. Excellent result.
- John Calia
Webster, NY
Service was excellent. Thank you! Clarice Owen
- Clarice Owen
Rochester, NY
Why would I ever call anyone else? No matter who has been our service technician, I have always had the best service, tips on how to maintain my door on my own, and best pricing.
- Ron H
Pittsford, NY
Great company to work with. Reliable, efficient, and affordable!! I highly recommend them.
- Robert Claffey
Precision does great work. Ron was very thorough and explained the problem and process to fix it well. The especially appreciated him coming out on a Sunday of a holiday weekend. Will continue to recommend Precision as I have many times in the past.
- Tom Cunningham