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Read what people are saying
about Precision Garage Door in:

Monroe County, NY

Precision Garage Door of Rochester
has received 1545 reviews, averaging 4.97 Stars:
Review:

We just had Precision Door come to our house and fix our garage door. Felix, our tech, is very knowledgeable and did an excellent job! I told him that I love the service Precision Door gives and all their technicians are very well trained and very reliable. I will NEVER use another garage door company ever....Precision Door is the best!!!
Cynthia Denas
Service Provided:
Garage Door Repair
Review:

Dave Ackley stopped by 37 Albemarle St. to check out the wooden garage door which is 70 yrs old. He lubricated the tracks to help the wheels roll smoother. He was informative regarding the door. He referred us to another garage door company who might possess a supply of older springs, tracks and door lock. He was all one might ask for in any business man, helpful and honest. He represents well the Precision Door Service Co. Thank You for your honesty. Ben Antonelli
Ben Antonelli
Service Provided:
Garage Door Repair
Review:

Dave was my installer and was great! He was fast, clean and efficient. He gave me a lot of confidence that I had bought a quality product. I would suggest precision doors to anyone.
Tim Tumia
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

marty brodie was great!
Daniel King
Service Provided:
Garage Door Repair
Review:

Precision installed both openers so they were the logical ones to call for repair. Serviceman was polite, friendly and thorough and told me that it could be the board that needed replacement but he would reprogram the remotes first to see if that was the case before going to a more expensive solution. That made sense to me. irate service a 5 star
William Wilcox
Service Provided:
Garage Door Opener Repair
Review:

We had erratic behavior with our garage door and Drew was able to quickly diagnose and fix the problem. Awesome speed and easy to work with. Thank you so much guys!
Matt Cole
Service Provided:
Garage Door Opener Repair
Product:
Opener
Review:

We are very pleased with our new custom wood carriage house garage door. Ron and his team made the process very easy and the garage now looks fantastic! Our house is in an historic city neighborhood on a corner lot and the garage is very visible from the sidewalk. We have received many compliments!
Tim Enright
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Very Professional and good communication skills.
Julie Crawford
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Willing to respond late evening so I could secure my home. Mark was very friendly, professional and extremely efficient.
Patrick Shea
Service Provided:
Garage Door Repair
Review:

Previous courteous and reliable experience made my decision easier to schedule a garage door tuneup. As i respected results was the same .
James Zarcone
Service Provided:
Garage Door Repair
Review:

Second time (at least) we have used them. Labor rate is very fair, parts prices ok. Both technicians very personable and helpful. On line and phone conversations were great, they did exactly what they said they would, can't ask for more than that.
Dan Hirst
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I chose Precision because they had the highest ratings. Mark Sherman came out and identified quickly what was wrong with my garage opener/door. Very pleased with his services. Would highly recommend them.
Aimee
Service Provided:
Garage Door Repair
Review:

Ron Kull is amazing !!! He personally repaired our garage doors a few days ago. Arrived exactly on schedule, quickly diagnosed the problems, and estimated the cost (more than fair, in our opinion). Got right on it - like he'd been doing it his whole life - worked quickly and efficiently. Best, he EXPLAINED why things failed, what the repairs accomplished, and showed me a number of strategies and "tricks" for keeping it all in good working order. Our doors now work better than they've worked in 10 years. Can't thank you enough, Ron.
Richard Lewis
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

Your company did an excellent job. Thank you! My process to get my door repaired on a Saturday. I simply made a call, and a live person answered the phone (as simple as this is, I have found only a few companies actually do this), the person scheduled an appointment, and Mark arrived on time to fix the garage door. Mark is very personable, and professional. I will recommend you. We need more companies like yours. Well done!
Phillip Hofmeister
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Marty Brodie was great. The garage door closes smoothly now and is whisper quiet. We will definitely use Precision again.
Martin Schulke
Service Provided:
Garage Door Opener Repair
Review:

Ron came down on a Saturday to quote on the new garage doors and opener I needed. He was so helpful and informed me about my choices, and how the installation would go. Mary in the office was so helpful on some further information I needed and Eric did an awesome job on the install. These folks are extremely professional and a real pleasure to work with. Oh yeah...their pricing beat the other place I got a quote from significantly. I couldn't give this company a higher review!
Jimmy C - Webster
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Yes, a broken garage door spring … surprise!!! Your 7x24 service made my day and then complete by the great service provided by Drew Stewart, the technician. I appreciated knowing the name of the technician assigned to my call, Drew's call to inform me he was on the way, and then the great service he provided! Very professional and explained what was needed and what needed to be checked. Thank you Precision! Thank you, Drew.
Antonia Carfagna
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Ron was very professional, fixed my door in a timely manner and the service charge was very reasonable. I would definitely recommend and when the time comes for any replacement I plan on calling again
Mike Gentile
Service Provided:
Garage Door Repair
Review:

Fast, efficient service. This is the second time Dave has visited our house. The first time, he repaired the door when I had been told I should "just replace it". He assured me it had many years of service left. This visit was for a failing opener. He arrived early, replaced the opener in about an hour with one that ran much smoother. I'll definitely be calling Precision again next time I need service.
Hai Tran
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

I simply cannot believe the service that was provided - especially for the cost. Felix was incredible. I have a historic home with historic garage doors (solid wood, leaded glass, etc.). One of the doors was not opening right. Felix worked, adjusted, and toiled with that door for literally FIVE HOURS+ until it opened and closed correctly. He was DETERMINED to make it perfect. I could not believe how hard he worked or how committed he was to the job. Truly EXCELLENT in every way. On top of that, he did not charge me anything extra for the many unplanned hours! He even had to make a second day visit. He started the second day with "OK, I have been thinking about this all night and I have a plan..." Exceptional service. I am a customer for life - particularly of Felix's! Wow. I am now looking for any other improvements I can make to the doors - just to get Felix back again.
Tim Fantauzzo
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

5 stars very professional and polite.
Carol Mastowski
Service Provided:
Garage Door Opener Repair
Review:

Great Service great pricing.
Paul Cliff
Service Provided:
Garage Door Repair
Review:

We have always used Precision with pleasant technicians and timely service. This time you came sooner than scheduled which was much appreciated. It was just a simple adjustment for Mark, but had eluded us. Thanks for being there.
Gloria Mylroie
Service Provided:
Garage Door Repair
Review:

Dave called to let us know that he would be a little early and we said that was great. He analysed the problem quickly and gave us a couple of options. We chose to replace the garage door opener and he was quick, efficient and thorough. Dave is very easy to work with, friendly and I'd recommend him to any of our friends and neighbors.
John Mccormick
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Wow, I was very please with the work Mark Sherman did replacing my garage door opener. He was GREAT! His job was perfect! I am very happy with the job he did and I am looking forward to recommend him to any of my friends.
Hans Susstrunk
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

Chose Precision because of the advertisement on a billboard. Looked at the website and saw nothing but great reviews so I gave them a call. Great customer service, great work and to show up the next day is unbelievable. Have already recommended them to friends and family. Thanks again!
Tim Hecht
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Review:

I would give Mark's service on Saturday a 5-star rating. He came right on time, found the problem was a broken wire in the activation system, and fixed it. Now the door works fine. He also did a lubrication of the mechanism, and the door runs quieter now. All this for about $50! So it was a very good service.
Trevor Ewell
Service Provided:
Garage Door Opener Repair
Review:

This is my first time using Precision Door and it certainly won't be the last. A cable broke on Saturday afternoon with 2 cars in the garage. All the other companies closed at noon. Total time from my call to Precision and Marty fixing the problem was less than 2 hours.
Steve Schober
Service Provided:
Garage Door Repair
Review:

As usual, a fast response with good suggestions and advise. Work carried out efficiently on time. Thankyou
Norman Brookes
Service Provided:
Garage Door Opener Install
Product:
Garage Doors
Review:

Quick response, excellent service, and an outstanding product. Thank you, Precision!
Moira Fallon
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
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