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Read what people are saying
about Precision Garage Door in:

Webster, NY

Precision Garage Door of Rochester
has received 124 reviews, averaging 4.98 Stars:
Review:

We were very pleased with the prompt, courteous and competent service we received today.
Marie Costanza
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Review:

Amidst the March 2017 winter storm that hit out region, our garage door spring broke. I called Precision for repair in the early evening. I inquired about emergency services and they offered me service that evening. Dave A. was great. He prompted me with a call and was extremely friendly upon arrival. He assessed the problem and provided me with options to resolve the issue without any pressure. He did a great job and worked diligently. Within 2 hours from the time I called for service the repair was complete. I was extremely pleased with the service and would highly recommend them! Thank you!!!
Steve D
Dave Ackley Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

I needed a new garage door opener. Felix and Eric did the job in an hour and the result was above expectations. Great guys. Friendly and professional. This was the second time I have used Precision. Terrific company.
James Hale
A Response from: Ron

Thank you for the excellent review for Felix & Eric! Thank you for continuing to choose our service!

Felix Coriano Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Residential Technician:
Review:

Our garage door broke fairly late one evening and the technician from Precision Door Service came out at 9pm -- I was so pleased as the door wouldn't close. The technician was very friendly and answered any questions we asked, explained the work he was going to do and made sure we were happy with that. I'm sorry to say I can't remember his name. we're very, very pleased with the service and will definitely call Precision Door Service in the furure.
Rosemary Simmons
A Response from: Mary

Thank you very much for your detailed review! We appreciate you as our customer! Great job by Drew!

Drew Stewart Service Provided:
Garage Door Repair
Product:
Cables
Residential Technician:
Review:

Repair done quickly with Felix being friendly and professional. I have used Precision in the past and will call them again if needed.
Mary Bernhard
A Response from: Mary

Thank you so much for continuing to choose our service! Great job done by Felix!

Felix Coriano Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

Drew came back because door was reversing when closed, after new opener installed. He found 2 problems with the track, adjusted them. and door now works well. In addition to his competence he works quickly and cheerfully. A pleasure to get such service.
Robert Easley
A Response from: Mary

Thank you so much for your review! Great job by Drew!

Drew Stewart Service Provided:
Garage Door Repair
Residential Technician:
Review:

Flex arrived on time, had all the parts needed and had a very pleasant demeanor. Best of all the door worked when he was done.
Allen Kozinski
A Response from: Mary

Thank you very much for such a great review for Felix! We appreciate you as our customer!

Felix Coriano Service Provided:
Broken Garage Door Spring Repair
Residential Technician:
Review:

Felix and Fred installed a new opener for us. Employees like this is why the business is rated 5 stars. The work was completed efficiently and professionally, these guys knew their stuff!! Also very personable.
David Eddy
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

Great service!
Iris Vice
A Response from: Ron

Thank you! We appreciate you as our customer!

Ron Kull Service Provided:
Garage Door Repair
Other Staff:
Review:

Was very satisfied on a cold day.
Mary Blong
A Response from: Ron

Thank you very much for sending us your review! We really appreciate you as our customer!

Drew Stewart Service Provided:
Broken Garage Door Spring Repair
Residential Technician:
Review:

My house was built over 50 years ago with two Overhead Door garage door openers. They performed very well over the years. I have been very satisfied with the product. Mark did a great job repairing the broken spring today. He deserves a raise.
Roy Dewitte
A Response from: Mary

Thank you very much for sending us your comments, we appreciate it!!

Mark Sherman Service Provided:
Broken Garage Door Spring Repair
Residential Technician:
Review:

Five stars. Garage door repair. Mark Sherman was great-professional, helpful, and experienced.
Rosalie Angie
A Response from: Mary

Thank you for sending us your review!

Mark Sherman Service Provided:
Garage Door Repair
Residential Technician:
Review:

Mark was very punctual, professional, and explained exactly what needed to be repaired. The work was done quickly and efficiently.
Danielle Durkish
A Response from: Mary

We appreciate you as our customer, thank you very much!

Mark Sherman Service Provided:
Garage Door Repair
Residential Technician:
Review:

My house was built in 1964 and contains a 15 foot by 7 foot wooden door. I doubt it has ever been serviced, I have been here for almost 39 yrs. The tracks were useable but the torsion springs, bearings, and rollers were shot. The door was far from being balanced and it would try to drop even if it was three fourths of the way open. Felix was the technician that came to review and fix the opening problems. Within 2.5 hours the door was working smoothly. It now will hold in place even open as low as one panel (1/4) of the way. Thanks for a great job. Kevin
Kevin Rothfuss
A Response from: Mary

Thank you very much for your detailed review! Great job done by Felix!

Felix Coriano Service Provided:
Garage Door Repair
Product:
Springs
Residential Technician:
Review:

it was a Sunday morning when the cable on my 24 year old garage door broke. I called Precision and by mid afternoon Mark from Precision had replaced both cables and had my door up and running. Great service all the way around and I would highly recomend them. Will be calling them in the Spring to replace my old door with a new insulated one.
Michael Personte
Mark Sherman Service Provided:
Garage Door Repair
Residential Technician:
Review:

Felix was awesome! Explained everything that was wrong and offered different options with no pressure. Glad I called!
Jacob Werner
Felix Coriano Service Provided:
Garage Door Repair
Product:
Springs
Residential Technician:
Review:

Ron was wonderful when he came out to give me the estimate. Very informed, but no high pressure sales. The office manager, Mary was wonderful and so was our installer Felix. So happy!
Sue Smith
Felix Coriano Service Provided:
Install Garage Doors
Product:
Garage Doors
Residential Technician:
Review:

Very pleased with everything from the initial phone call, to the ease in scheduling and the overall efficiency in getting the job done. Service technician explained everything to me and provided me with various options. I didn't feel pressure to go with the most expensive option. I would definitely recommend this company to a friend or relative.
Kathy T.
Felix Coriano Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

As a customer, we usually are very cautious when we get quotes for any service. What a pleasant surprise with all of the service received. Ron came out to review my job. He recommended only what I needed and did not try to sell unneccesary items/work. He was very professional and courteous. Price was very competitive. Dave Mackay came out and did a superb job installing my garage door opener. This company wants to win customers and they definetly won my business. I highly recommend this company!
Rick M.
Ron Kull Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Other Staff:
Review:

Great service at a reasonable price. Mark is a great guy who had us up and working in a very short period of time. It was painless.
Joseph Vaslilades
Mark Sherman Service Provided:
Garage Door Repair
Residential Technician:
Review:

I have had nothing but great experiences with this company! Ron and Mark have both assisted me with installation & then a repair and are wonderful to work with. Professional, friendly and prompt. I would recommend them any day to anyone!
Kelly Tamburrino
Mark Sherman Service Provided:
Garage Door Repair
Residential Technician:
Review:

This is the first time I've used Precision but will call them again for door service. The appointment was convenient and the technician was prompt and efficient. I had called because I noticed frayed cables and the door made some odd noises. He replaced cables, aligned pulleys and lubricated everything.
RW - Webster
Mark Sherman Service Provided:
Garage Door Repair
Product:
Cables
Residential Technician:
Review:

Garage door repair was fine. The fellow that came for service was great. I will call you again if I ever need help. Thank you, Cheryl Collins
Cheryl Collins
A Response from: Mary

Thank you very much, we really appreciate your comments! Great job by Mark!

Mark Sherman Service Provided:
Garage Door Repair
Residential Technician:
Review:

Glad I called Precision for our new garage door and opener. Couldn't be more pleased with the look of the door and quietness the opener. Felix did a professional job with the installation made sure that he swept the floor and wiped down the outside of the door. Especially appreciated the call prior to his arrival for installation.
Stu W.
A Response from: Mary

Great review for Felix, thank you very much for sending all of the details!

Felix Coriano Service Provided:
Install Garage Doors
Product:
Garage Door Opener
Residential Technician:
Review:

It was a pleasure to do business with Precision Garage Door Service. I had a new garage door and opener installed and from quote to installation was less than a week. The door and opener are quality products and the installation was done to perfection. The Technician that installed my door was a true professional. I would recommend Precision to anyone and everyone! Thank you.
Louise Kepner
A Response from: Mary

Thank you for choosing our service, and for sending your detailed review for Felix!

Felix Coriano Service Provided:
Install Garage Doors
Product:
Garage Door Opener
Residential Technician:
Review:

I can't say enough good things about Precision. Our tech Felix, went above and beyond fixing and fine tuning to make sure we were problem free. I would tell anyone to call Precision for any garage door needs!
Michael Markowitz
A Response from: Mary

Great review for Felix! Thank you, we really appreciate you as our customer!

Felix Coriano Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

I would definitely give Precision a 5 star rating. Their staff and technicians are friendly, knowledgeable always available when you need them.
Jim Delgaudio
A Response from: Mary

Thank you so much for your comments, and for choosing our service!

Ron Kull Service Provided:
Garage Door Repair
Product:
Cables
Other Staff:
Review:

I was able to get in touch with someone"live" right away on the weekend. It was a call-center, but they forwarded my message right away. Other companies just had an answering "machine". That was huge to me. We paid more for emergency service, but it was well worth it and we were happy with the follow through. Our tech was great, knowledgeable and got the job done quickly. We really like to communication process when kept us informed that our request was received and service schedule. Then we got another call to let us know exactly when our tech would be there. We will definitely go with Precision for any future garage door needs.
Kathy Smith
A Response from: Mary

Thank you very much for choosing our service and for sending a detailed review! Great job done by Felix !!

Felix Coriano Service Provided:
Garage Door Opener Repair
Product:
Springs
Residential Technician:
Review:

We never used Precision before, but would use them again after today's visit. Our service tech. was Drew and we couldn't be more pleased with the service. He was went out of his way to explain what he was going to do and after completing the job, explained how to maintain our door for the longest life. I would recommend Drew and Precision to our friends.
Joe LaPlaca
A Response from: Mary

Thank you so much for sending us your review, we appreciate it! Great job by Drew!

Drew Stewart Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

The technician (Felix) was right on time Very courteous and knowledgeable. He went out of his way to help me program my door buttons which was not a part of the original call. Highly Recommend.
Joesph Walsh
A Response from: Mary

Great job done by Felix! We appreciate your comments, thank you!

Felix Coriano Service Provided:
Garage Door Repair
Residential Technician:
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