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Read what people are saying
about Precision Garage Door in:

Webster, NY

Precision Garage Door of Rochester
has received 142 reviews, averaging 4.98 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Making a repair appt was fast & easy - only a couple day wait time, not weeks. I was (as promised) contacted by the tech coming out. He called first to advise he was running a bit behind, and then texted me when he was actually on his way. Thankfully repair was quick & easy. Mark knew what he was talking about, knew what he was doing, and got it done. He gave me an exact price PRIOR to doing any work. Glad we used Precision to install the doors and will keep using them for the service!
Kelly Tamburrino
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Timely response, knowledgeable technician, excellent service, reasonable price. Highly recommend. What's not to like............
Gary Holtz
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

quick response, quick repair, professional personnel
Kathleen Stear
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Dave was on time. Called ahead. Friendly. I love the email that I got with picture so I know who to expect and that you attach a bit of a "bio" about the person. So personal. And you can all help me this my door replaced so quick. Thank you for being awesome
Kristen McMullen
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Even though I had an appointment for a couple weeks I like same day service option
Michael Reed
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Mark & Chris were very professional and did a great job of repairing the garage door. Everything was explained clearly and they did an efficient job.
Doug Goodman
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

These guys are fantastic! First Dave came in the middle of a 2' snow storm and it wasn't even an emergency. He walked me through everything that was broken or need repair and we agreed that a new garage door would be best all around. The installation was scheduled very quickly to my amazement. Marty came too install the new door and did an excellent job. The job was done in only 3 hours and there was no clean up or rubbish to be done. Marty explain everything about the new door and made sure that it ws all working properly before he left. I would highly recommend Precision Door to anyone. Everything was perfect from A to Z and even better than I expected. Call them for repairs or new installation you won't be sorry!
Greg Shriver
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

On a cold, snowy morning, with 2 cars trapped in our garage, the service was a lifesaver and the tech was both polite and efficient! Will definitely call if I need another service and when I need to get a new garage door.
Rodger Trimm
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service call was earlier than quoted which I appreciated and Drew was patient with my questions; explained everything and was professional in his approach and work. I called precision because my son recommended them and was happy I did. Drew was congenial and polite.
Judy Lippa
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service. Knowledgable serviceman. Job done quickly and reasonable.
Carol Letky
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our’s was an emergency after hour repair. As there was a large backup for emergency calls, the owner came out much earlier and repaired our door very quickly. I was very impressed by the quick response of service. Would recommend Precision to anyone.
Richard Wagner
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Willing to respond late evening so I could secure my home. Mark was very friendly, professional and extremely efficient.
Patrick Shea
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Second time (at least) we have used them. Labor rate is very fair, parts prices ok. Both technicians very personable and helpful. On line and phone conversations were great, they did exactly what they said they would, can't ask for more than that.
Dan Hirst
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Ron Kull is amazing !!! He personally repaired our garage doors a few days ago. Arrived exactly on schedule, quickly diagnosed the problems, and estimated the cost (more than fair, in our opinion). Got right on it - like he'd been doing it his whole life - worked quickly and efficiently. Best, he EXPLAINED why things failed, what the repairs accomplished, and showed me a number of strategies and "tricks" for keeping it all in good working order. Our doors now work better than they've worked in 10 years. Can't thank you enough, Ron.
Richard Lewis
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Ron came down on a Saturday to quote on the new garage doors and opener I needed. He was so helpful and informed me about my choices, and how the installation would go. Mary in the office was so helpful on some further information I needed and Eric did an awesome job on the install. These folks are extremely professional and a real pleasure to work with. Oh yeah...their pricing beat the other place I got a quote from significantly. I couldn't give this company a higher review!
Jimmy C - Webster
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This is my first time using Precision Door and it certainly won't be the last. A cable broke on Saturday afternoon with 2 cars in the garage. All the other companies closed at noon. Total time from my call to Precision and Marty fixing the problem was less than 2 hours.
Steve Schober
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The original install was handled very well. However, the control unit was determined to be defective. The installer handled the problem very well and effectively, the new unit is now performing well.
Richard Morrill
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Mark Sherman was the technician who came out. He evaluated what I needed and gave me exactly that. He did not try to sell me something I did not need. He was courteous, professional and efficient. I was very satisfied.
Eugene Diaz sr.
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My first experience with Precision was very good so I called when I needed repair work Dave was friendly and knowledgeable on my issue. The repair was done fast with same day service. I would call and or recommend again.
Judy Luckhurst
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Wonderful experience! Problem was correctly identified, new opener is excellent--works well, quiet, we are very pleased. Everything was explained clearly. We are very happy with the service and the product.
Charles Danek
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Drew as in the past, solved our problem and explained how to deal with it if it happens again. Very satisfied with his service. He does you credit.
Robert Easley
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

your tech you sent was great. very nice and informative, did a great job very happy with your company. any further problems with my garage door and i will call you guys without a doubt, thank you very much
George Benson
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

A great experience with Precision! Had called other garage door companies and we not impressed with their customer service/salesmen (felt like we were a bother). Ron came out and gave us our options for two new garage doors...reasonable price ($675 a piece vs other quotes of up to $975 for the same door installed). Ron was terrific! Doors were ordered and installed with no problems. Installer was on time, got the job done with no problems and the doors look and work great!
John & Sue Denk
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Absolutely outstanding speed of service and exceptionally professional service technician. I called with a broken main spring and both cars locked in the garage at around 1:30 PM, by 6PM repairs were complete and life returned to normal. I highly recommend them for any repairs or other garage door work..
George Hebert
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician (Drew) was very professional, showed up at the appointment time and did a good job explaining what was wrong with my garage door and with the repair. Done in around an hour.
Mark Guentner
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your technician was prompt, courteous and cleaned up after himself. I was very satisfied with the job he did. Garage door works great!
Peter Latragna
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

5 stars. These repairmen are the best. On time, knew exactly what was needed. Finished quickly. Very pleasant and professional.
Debbie Huff
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Drew/Precision was great. Actually called and arrived early. The garage door spring broke over the weekend and had service on Monday. We had been looking at replacing the garage door opener with WiFi capability and discussed options and costs and in less than 2 hours, both the spring and opener were replaced.
Darren
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Answered the call and booked promptly, showed exactly on time Work was excellent and price was fair, excellent service!
Carey Vick
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Easier to deal with than my insurance company! I literally had the problem fixed within a couple hours of calling the office! Mark explained what happened, how he'd fix it, what it would cost and what I'd want to consider in the future. Excellent service - and the repair work was affordable.
Eileen Bazin
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
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