1(866) 835-6303
Call Now! 1(866) 835-6303

Read what people are saying
about Precision Garage Door in:

Webster, NY

Precision Garage Door of Rochester
has received 128 reviews, averaging 4.98 Stars:
Review:

Ron came down on a Saturday to quote on the new garage doors and opener I needed. He was so helpful and informed me about my choices, and how the installation would go. Mary in the office was so helpful on some further information I needed and Eric did an awesome job on the install. These folks are extremely professional and a real pleasure to work with. Oh yeah...their pricing beat the other place I got a quote from significantly. I couldn't give this company a higher review!
Jimmy C - Webster
Eric Johnsen Service Provided:
Install Garage Doors
Product:
Garage Doors
Residential Technician:
Review:

This is my first time using Precision Door and it certainly won't be the last. A cable broke on Saturday afternoon with 2 cars in the garage. All the other companies closed at noon. Total time from my call to Precision and Marty fixing the problem was less than 2 hours.
Steve Schober
Marty Brodie Service Provided:
Garage Door Repair
Residential Technician:
Review:

The original install was handled very well. However, the control unit was determined to be defective. The installer handled the problem very well and effectively, the new unit is now performing well.
Richard Morrill
Mark Sherman Service Provided:
Garage Door Opener Install
Residential Technician:
Review:

Mark Sherman was the technician who came out. He evaluated what I needed and gave me exactly that. He did not try to sell me something I did not need. He was courteous, professional and efficient. I was very satisfied.
Eugene Diaz sr.
Mark Sherman Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Residential Technician:
Review:

My first experience with Precision was very good so I called when I needed repair work Dave was friendly and knowledgeable on my issue. The repair was done fast with same day service. I would call and or recommend again.
Judy Luckhurst
Dave Ackley Service Provided:
Garage Door Repair
Residential Technician:
Review:

Wonderful experience! Problem was correctly identified, new opener is excellent--works well, quiet, we are very pleased. Everything was explained clearly. We are very happy with the service and the product.
Charles Danek
Ron Kull Service Provided:
Garage Door Opener Install
Product:
Opener
Other Staff:
Review:

Drew as in the past, solved our problem and explained how to deal with it if it happens again. Very satisfied with his service. He does you credit.
Robert Easley
Drew Stewart Service Provided:
Garage Door Repair
Residential Technician:
Review:

your tech you sent was great. very nice and informative, did a great job very happy with your company. any further problems with my garage door and i will call you guys without a doubt, thank you very much
George Benson
Drew Stewart Service Provided:
Garage Door Opener Repair
Residential Technician:
Review:

A great experience with Precision! Had called other garage door companies and we not impressed with their customer service/salesmen (felt like we were a bother). Ron came out and gave us our options for two new garage doors...reasonable price ($675 a piece vs other quotes of up to $975 for the same door installed). Ron was terrific! Doors were ordered and installed with no problems. Installer was on time, got the job done with no problems and the doors look and work great!
John & Sue Denk
Ron Kull Service Provided:
Install Garage Doors
Product:
Garage Doors
Other Staff:
Review:

Absolutely outstanding speed of service and exceptionally professional service technician. I called with a broken main spring and both cars locked in the garage at around 1:30 PM, by 6PM repairs were complete and life returned to normal. I highly recommend them for any repairs or other garage door work..
George Hebert
Dave Ackley Service Provided:
Broken Garage Door Spring Repair
Residential Technician:
Review:

Technician (Drew) was very professional, showed up at the appointment time and did a good job explaining what was wrong with my garage door and with the repair. Done in around an hour.
Mark Guentner
Drew Stewart Service Provided:
Garage Door Repair
Product:
Springs
Residential Technician:
Review:

Your technician was prompt, courteous and cleaned up after himself. I was very satisfied with the job he did. Garage door works great!
Peter Latragna
Eric Johnsen Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

5 stars. These repairmen are the best. On time, knew exactly what was needed. Finished quickly. Very pleasant and professional.
Debbie Huff
Mark Sherman Service Provided:
Garage Door Repair
Residential Technician:
Review:

Drew/Precision was great. Actually called and arrived early. The garage door spring broke over the weekend and had service on Monday. We had been looking at replacing the garage door opener with WiFi capability and discussed options and costs and in less than 2 hours, both the spring and opener were replaced.
Darren
Drew Stewart Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
Residential Technician:
Review:

Answered the call and booked promptly, showed exactly on time Work was excellent and price was fair, excellent service!
Carey Vick
Dave Ackley Service Provided:
Garage Door Repair
Residential Technician:
Review:

Easier to deal with than my insurance company! I literally had the problem fixed within a couple hours of calling the office! Mark explained what happened, how he'd fix it, what it would cost and what I'd want to consider in the future. Excellent service - and the repair work was affordable.
Eileen Bazin
Mark Sherman Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

Satisfied with the whole job. Was made confident that if there was any problems they would be taken care of. I would definitely recommend Precision to others.
David Steele
Mark Sherman Service Provided:
Install Garage Doors
Product:
Garage Doors
Residential Technician:
Review:

We had Precision Door Service of Rochester at our home initially for two garage door repairs. And then scheduled another service call for installation of two new garage door openers. Mark Sherman was our technician for the repairs and then we requested him for the installation of the garage door openers. He was very thorough, professional, did an excellent job on both calls, and is a really nice guy.
Chan and Maryellen Vasey
Mark Sherman Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Residential Technician:
Review:

Called Precision at 4pm, they had the spring (and some associated parts) replaced before the time of the appointment. There was a charge for emergency service, but I'd expect that when you're asking someone to show up after ours. The technician left the parts and provided an explanation of what was broken. Door is working just fine
Matthew/Carolyn Sweeney
Drew Stewart Service Provided:
Garage Door Repair
Residential Technician:
Review:

Excellent job.
John Ernst
Felix Coriano Service Provided:
Broken Garage Door Spring Repair
Residential Technician:
Review:

Eric was awesome
Kristen Mcmullen
Eric Johnsen Service Provided:
Garage Door Opener Install
Product:
Opener
Residential Technician:
Review:

We had garage door spring replaced. Service was done in a timely manner, called ahead and arrived exactly when he said, replace the springs for a very reasonable price. And the install went extremely fast. I was very pleased. I would absolutely recommend Precision Garage Door Service!
Paul Crumley
Ron Kull Service Provided:
Broken Garage Door Spring Repair
Other Staff:
Review:

Fast and courteous service.... I will use again and recommend to others!!!!!! Thank you
Bryan
Dave Ackley Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

I ordered a new garage door and opener with Precision. Their customer service is superior to many companies. They truly want their customers to be satisfied and stand behind their product and service! Highly recommend them!!
Karen Ciaccia
Felix Coriano Service Provided:
Install Garage Doors
Product:
Garage Doors
Residential Technician:
Review:

Precision Door is the best! Prompt, courteous, knowledgeable and explained everything in detail!
Linda Sampson
Drew Stewart Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Residential Technician:
Review:

Eric was here in 45 min to do emergency repair on the broken spring. He was pleasant, knowledgeable, professional and had attention to detail...he checked both garage doors. The online coupon was a nice bonus. I would highly recommend Precision to others!
Sheila Metzler
Eric Johnsen Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

Highly recommend! Personal and honest service.
Jennifer Klehr
Ron Kull Service Provided:
Garage Door Opener Repair
Other Staff:
Review:

Ron came to provide me with an estimate for a new garage door and an opener. He was extremely polite and helpful. His estimate was fair and reasonable.
Ellen Hansen
Ron Kull Service Provided:
Install Garage Doors
Other Staff:
Review:

Went right to the problem and fixed it with an adjustment. He also made it so the problem could not recur, and made sure everything else was operating properly. I feel like I got a bargain.
Robert Murray
Felix Coriano Service Provided:
Garage Door Repair
Residential Technician:
Review:

Great service from start to finish
Shannon Weitzel
A Response from: Mary

Thank you for your review, we appreciate you as our customer!

Dave Ackley Service Provided:
Garage Door Repair
Product:
Springs
Residential Technician:
Next Page