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about Precision Garage Door in:
Webster, NY
Precision Garage Door of Rochesterhas received 181 reviews, averaging 4.98 Stars:
Webster, NY
Webster, NY
Jeremy arrived earlier than expected and immediately identified the problem as a broken spring. He fixed it in a half hour. I was very impressed with his knowledge and courteous manner. I highly recommend Precision to anyone needing garage door repairs. And Jeremy was awesome!
- Valerie Boggs
Product:
Webster, NY
Highly recommend! 24/7 service. I called at 8am on a Friday and my service was completed by 10:30am. Owner Ron was friendly, kind, and professional. No sales pitch at all. Great work at a fair price. Very efficient process. Information, scheduling, estimate, work done all triple-documented via phone, text, and email. I work in customer service myself and I absolutely would / will call again. Thank you, Ron!
- Dale Martin
Webster, NY
Great job. Came out within 24 hours
- Henry Nesbitt
Product:
Residential Technician: Felix Coriano
Webster, NY
Technician was extremely professional and very courteous. Have no complaints with personnel. Cost of the repair was very pricey. About a year ago I had previous door a spring and cables replaced also. And it was about half the price. I was pressed for time so I had no choice.
- Steve Metildi
Webster, NY
Honest
- Chuck Scardino
Webster, NY
Called for help on Saturday and received an appointment for Monday. He called before coming on Monday morning and garage door was operational by 12:30. Thank you for the timely appointment and efficient service.
- Frank LaPlaca
Webster, NY
Don was very knowledgeable and helpful even providing several options that didn't include full replacement of the door.
- David Eckert
Webster, NY
On time, friendly, prepared (with parts), efficient and affordable.
- Joel & Michelle Hendershot
Webster, NY
Top knotch customer service. Very friendly technician, explained all the details including inspection.
- Rick Croce
Webster, NY
Great customer service, the garage door was fixed within less than 30 min.
- Rita Mishchenko
Webster, NY
As a previous customer, I appreciated the prompt, efficient service and advice. No pressure or misrepresentation. Sorry everything was such a zoo with 3 different repairs and deliveries being made in the same time period..
- Betty Heim
Webster, NY
Second time using this company. The technician, Felix was friendly, on time and very efficient. Glad I called Percision Door
- Marie Warda
Webster, NY
We recently contacted Precision regarding a garage door we had installed about a year ago. A freak issue caused the rollers to jump the rail, leaving the door to literally hang precariously to one side in a potentially dangerous position for my family and also for anyone servicing the door. The customer service staff at Precision were extremely helpful in communicating the urgency of our situation to the installing team, who was very quick to contact us. Ron, the owner of the company, was soon joined by Chris and together within barely two hours, had the door looking like new! It was fun to watch them work…they clearly know their trade ! It was also refreshing to work with a company who understands what customer service means and who also stand behind their work. I highly recommend Precision to anyone who is in the market for a new garage door or in need of service for an existing door…would have rated them 6 stars if given the option! Thanks to Ron and the team at Precision!!
- Joe McKenna
Webster, NY
Have had repairs done to our door by your company
- Donald Liberti
Webster, NY
I had a new garage door installed by Precision a few years ago and recently had a new opener system installed. Both times the service was timely and professional techs came out. Chris Z. was the service tech, he was knowledgeable, pleasant and professional. Overall, I’m very pleased with Precision Door.
- Ellie B
Product:
Webster, NY
I was very happy with the service. Ron is a great guy and I'm confident in his expertise and honestly. He takes the time to explain everything.
- Fran James
Webster, NY
This is the second time we have used Precision to repair our aging garage door when it failed unexpectedly. Both times the techs have been punctual, professional and very reasonable. Appreciate the fact they sent a Bio of tech prior to their arrival. Highly recommended if you need any repairs or new installation. Will definitely use them big needed again in the future.
- Mike Rougeux
Webster, NY
Precision did a great job in the sess the problem and give me suggestions of how to fix it because I needed.
- Chris Fox
Webster, NY
Precision was prompt, knowledgeable and very friendly. My technician determined the issue on my first door immediately and had it fixed and running smoothly in no time. For my second door he provided recommendations to help further its functioning life and didn’t just try to sell me on parts replacement as a precautionary step. I would highly recommend them for anyone in need of garage door servicing.
- David (Webster, NY)
Webster, NY
Mark Sherman did a great job installing our garage door opener.
- Steve Rubenstein
Product:
Webster, NY
Precision was prompt and professional in every way; from the scheduling person to the Technician, Felix. He was congenial and very thorough. While the problem was easily fixed, he went beyond expectations and lubricated everything and checked all aspects of the door’s operation to be sure it was safe and ready to be used regularly. I felt cared for and respected. Thank you Felix and thank you Orecision!!
- Connie Drojak
Webster, NY
Dave stopped by to see if he could fix our weatherstripping. He said he would come back with the correct tools! We told no rush. He was very professional.
- Patty Vicari
Webster, NY
Ron was very professional, gave an honest opinion about my garage door and taught me what to look out for. I will definitely call Precision Door when I am ready to replace or repair!
- Crystal
Webster, NY
Great job. Very personable. Went the extra yard to solve my issue.
- John Squilla
Webster, NY
It was close to my home
- Mary Anne Lang
Webster, NY
At approximately 4:30pm Sunday afternoon, following a minor incident that forced my garage door off its track and half-open - therefore creating a safety and security problem, I immediately researched "garage door repair" via the Internet. I was very pleased and relieved to find Precision Door Service's website advertising "We Are Open Today, Sunday July 5, 2020, Appts: 8:00am - 5:00pm." I quickly called the phone number provided on their website. A very courteous Precision Door Service representative confirmed my address and stated a technician would arrive by 7pm. Twenty minutes later I received a phone call from the technician (Chris) who stated he would arrive in 10-15 minutes; which he did and promptly (as well as efficiently) fixed my garage door without additional parts or unnecessary labor. Total cost under $100.00.
- Anthony Campbell
Webster, NY
New doors and opener installed today. The techs were quick and efficient and clean up was excellent. Sinad and Spencer did a great job. Love the new doors, makes a great improvement on the outside look of the house and they are so quiet. Had a 2 Amarr Lincoln 2000 doors with Arch Thames windows and PDS Linear opener installed, very happy with both choices. Ron, the owner, came out the give the estimate and gave me very clear and precise information, would definitely recommend and use this company again. Very customer oriented!
- Irene Michaels
Product:
Webster, NY
Fast, reliable, and always professional! The owner, Ron, is a great guy and takes pride in his work and team!
- Karen Heisig
Webster, NY
Chris was on-time, respectful, informative and polite. He took the time to explain all that he was going to do, the cost associated and asked for approval before proceeding. Chris was a pleasure to work with.
- Ben Beardsley
Product:
(585) 267-5174
(585) 267-5174(585) 300-4522
(585) 300-4522(585) 612-4164
(585) 612-4164(315) 670-4607
(315) 670-4607(585) 682-2740
(585) 682-2740(315) 290-3137
(315) 290-3137(585) 302-4334
(585) 302-4334(585) 612-4202
(585) 612-4202
Had garage doors installed today by SadMir Hamzic. He did a great job. Job was difficult but he was hard working, diligent, courteous and professional Also took time to explain the maintenance and workings of the doors and openers. And also was on time! An asset to Precision! Our experience with this company was excellent from the initial sales meeting with Ron Kull to the install. And we’re happy with our new doors!
- Kay McGraw