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about Precision Garage Door in:
Webster, NY
Precision Garage Door of Rochesterhas received 203 reviews, averaging 4.94 Stars:
Webster, NY
Webster, NY
Called and requested new seal on bottom of 16ft wide Wayne-Dalton garage door. Service call was made, knowing you didn’t carry Wayne-Dalton parts. I paid for the call but feel I was a victim of bait and switch! I will pass on my experience. On the plus side, the technician was polite, professional and probably just doing the job he was trained to do.
- Terry Burnett
Webster, NY
The prompt attention to my problem, the professional attention to detail by the very competent technician, the sincerity of the receptionist to wanting to help me with my problem are the reasons why I would not hesitate to contact Precision Door next time I would need their services.
- Harold McAulliffe
Webster, NY
Excellent service as always
- Robin Poulter
Webster, NY
It was easy to schedule an appointment. They do not charge extra for Sunday service. The technician (Sadmir) was efficient and competent. He called to ask if he could arrive early. He finished the job quickly and answer all my questions. I elected to not only fix the problem but replace other aging parts while he was here.
- Jeffrey Moosmann
Webster, NY
Dealing with Ron and Mary have been a pleasure. Looking forward to our new garage door.
- Jim Sapienza
Webster, NY
Your website is easy to navigate. The technician was professional and quickly fixed the problem. I was advised to upgrade my very old sensors which no longer were reliable.Thank you!
- Rigmor Miller
Webster, NY
We are extremely satisfied with our experience in every aspect of choosing Precision Door Service and installation of our new doors. Every one was very helpful, polite, and answered our questions.
- George Corey
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Residential Technician: Nick Dillman
Webster, NY
We would have no other garage door service but Precision. Their service people are knowledgeable and professional. They call ahead and show up on time. We were grateful that they were able to fix our overhead door opener quickly and reprogrammed our remotes. Many thanks.
- Frank LaPlaca
Webster, NY
Door Technician took time to explain the problem, the items needed to fix the problem and an estimate of time to complete the job. Door Technician went about his work, and completed job in a timely manner. Door Technician took time to explain type of oil needed and where to oil to help with maintenance. My garage door works like new. Thank You.
- Jay Consadine
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Residential Technician: Sean Seelig
Webster, NY
Thank you for quick response and very good service!
- Viktor Izdryk
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Residential Technician: Sadmir Hamzic
Webster, NY
The technician was very courteous and had the parts necessary to replace the broken spring in our garage door. We were very happy with the quick service on a Sunday morning. I highly recommend the technician and this company.
- Joe Janiak
Webster, NY
Nice young man, very courteous. Excellent job.
- Susan and Ronald Case
Webster, NY
Sadmeer did a fantastic job. Everything looks great-thank you for great service. Very professional and courteous. Job well done Judy Russo
- Robert Russo
Webster, NY
Quick professional services!
- Thomas O'Donnell
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Residential Technician: Sadmir Hamzic
Webster, NY
Nick did a great job. Explained things, was on time, told me options, etc.
- John Siccardi
Webster, NY
Our spring broke at 6:30am this morning (Saturday). I called Precision at 8:00 when they opened and Rob was here by noon. He was in and out in 15 minutes and was a super nice and pleasant guy! I’m not in a rush but when our garage door does ever need to be replaced, I’ll for sure call Precision. Thanks so much guys!
- Melissa S
Webster, NY
Wonderful. They offered to come a day early before my appointment because they had an opening. The worker Sean was just great; found the problem and fixed everything quite quickly. This is at least my third time using this company and I will keep being their customer.
- Robert Pollard
Webster, NY
Z was the service tech His explanation of our systems pluses and minuses was thorough and understandable It was a pleasure dealing with him He represents your company exceptionally well
- Anthony Prinzivalli
Webster, NY
This was our first time using Precision Door Service. We have a 2 car garage with separate garage doors. Unfortunately the springs broke on both sides causing both doors to become unusable. Pulling the cord to open the doors will not help in this situation. We looked online for garage door repair services and decided on Precision. Their ratings were high and the recent comments were very good. I have to say they were very professional when I called and they answered all my questions. The day of my appointment the service tech called me letting me know when he would arrive. I also received a picture text of the tech including his credentials and a little bit about him as an individual. I did like that included. When he arrived he got right to work and creating 4 different quotes. That was nice because they understand people can’t always afford to have the high-end replacements. There was no pressure or persuading to pick any certain package. Our tech explained each option thoroughly and had examples of the different choices we could select. To shorten this up the instruction was top notch and both doors work beautifully. He cleaned up all his work and left it spotless. I highly recommend this company. Our tech was Zikret. I highly recommended him when calling. High Marks!
- Michael Burke
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Residential Technician: Zikret Osmic
Webster, NY
The spring on one of my garage doors suddenly broke and the door could not open. I called Precision for a repair. Upon arrival the technician Phil Mormon looked over the issues with the door. He gave me several options to consider from repair to the replacement of the door. He clearly explained all of the details necessary to make an informed decision. I decided to replace the door and the additional door in my garage based on their age and condition. Less than a week later Phil returned to replace the doors. They look beautiful and better yet work perfect. I have used Precision many times over the years and have never been disappointed. I have also referred them to my friends and neighbors who share my pleasure with their work and products. Thank you again for a job well done.
- Louise Kepner
Webster, NY
The tech was nice but he did not fix the issue yet still charged me. He suggested changing the light bulbs in my garage. Yet I told him the problem was present before Led bulbs were around. He wanted to sell me a new door. He did adjust my springs yet I still have the sane issue which is ny remotes don't work well outside the garage. He told me to change the main light bulbs in the garage which are never on when I close and open the door. So I'll call profetta who I've had good luck k with.
- Dom Crandall
Webster, NY
Had garage doors installed today by SadMir Hamzic. He did a great job. Job was difficult but he was hard working, diligent, courteous and professional Also took time to explain the maintenance and workings of the doors and openers. And also was on time! An asset to Precision! Our experience with this company was excellent from the initial sales meeting with Ron Kull to the install. And we’re happy with our new doors!
- Kay McGraw
Webster, NY
Jeremy arrived earlier than expected and immediately identified the problem as a broken spring. He fixed it in a half hour. I was very impressed with his knowledge and courteous manner. I highly recommend Precision to anyone needing garage door repairs. And Jeremy was awesome!
- Valerie Boggs
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Webster, NY
Highly recommend! 24/7 service. I called at 8am on a Friday and my service was completed by 10:30am. Owner Ron was friendly, kind, and professional. No sales pitch at all. Great work at a fair price. Very efficient process. Information, scheduling, estimate, work done all triple-documented via phone, text, and email. I work in customer service myself and I absolutely would / will call again. Thank you, Ron!
- Dale Martin
Webster, NY
Great job. Came out within 24 hours
- Henry Nesbitt
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Residential Technician: Felix Coriano
Webster, NY
Technician was extremely professional and very courteous. Have no complaints with personnel. Cost of the repair was very pricey. About a year ago I had previous door a spring and cables replaced also. And it was about half the price. I was pressed for time so I had no choice.
- Steve Metildi
Webster, NY
Honest
- Chuck Scardino
Webster, NY
Called for help on Saturday and received an appointment for Monday. He called before coming on Monday morning and garage door was operational by 12:30. Thank you for the timely appointment and efficient service.
- Frank LaPlaca
Webster, NY
Don was very knowledgeable and helpful even providing several options that didn't include full replacement of the door.
- David Eckert
(585) 267-5174
(585) 267-5174(585) 300-4522
(585) 300-4522(585) 612-4164
(585) 612-4164(315) 670-4607
(315) 670-4607(585) 682-2740
(585) 682-2740(315) 290-3137
(315) 290-3137(585) 302-4334
(585) 302-4334(585) 612-4202
(585) 612-4202
Very good service by "Z" for repairing our garage door. Technician was very professional and personable. He explained the issues and gave me options. Highly recommend Precision services for garage door repairs.
- Maria Nevin