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Read what people are saying
about Precision Garage Door in:

Webster, NY

Precision Garage Door of Rochester
has received 119 reviews, averaging 4.97 Stars:
Review:

Absolutely outstanding speed of service and exceptionally professional service technician. I called with a broken main spring and both cars locked in the garage at around 1:30 PM, by 6PM repairs were complete and life returned to normal. I highly recommend them for any repairs or other garage door work..
George Hebert
Dave Ackley Service Provided:
Broken Garage Door Spring Repair
Residential Technician:
Review:

Technician (Drew) was very professional, showed up at the appointment time and did a good job explaining what was wrong with my garage door and with the repair. Done in around an hour.
Mark Guentner
Drew Stewart Service Provided:
Garage Door Repair
Product:
Springs
Residential Technician:
Review:

Your technician was prompt, courteous and cleaned up after himself. I was very satisfied with the job he did. Garage door works great!
Peter Latragna
Eric Johnsen Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

5 stars. These repairmen are the best. On time, knew exactly what was needed. Finished quickly. Very pleasant and professional.
Debbie Huff
Mark Sherman Service Provided:
Garage Door Repair
Residential Technician:
Review:

Drew/Precision was great. Actually called and arrived early. The garage door spring broke over the weekend and had service on Monday. We had been looking at replacing the garage door opener with WiFi capability and discussed options and costs and in less than 2 hours, both the spring and opener were replaced.
Darren
Drew Stewart Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
Residential Technician:
Review:

Answered the call and booked promptly, showed exactly on time Work was excellent and price was fair, excellent service!
Carey Vick
Dave Ackley Service Provided:
Garage Door Repair
Residential Technician:
Review:

Easier to deal with than my insurance company! I literally had the problem fixed within a couple hours of calling the office! Mark explained what happened, how he'd fix it, what it would cost and what I'd want to consider in the future. Excellent service - and the repair work was affordable.
Eileen Bazin
Mark Sherman Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

Satisfied with the whole job. Was made confident that if there was any problems they would be taken care of. I would definitely recommend Precision to others.
David Steele
Mark Sherman Service Provided:
Install Garage Doors
Product:
Garage Doors
Residential Technician:
Review:

We had Precision Door Service of Rochester at our home initially for two garage door repairs. And then scheduled another service call for installation of two new garage door openers. Mark Sherman was our technician for the repairs and then we requested him for the installation of the garage door openers. He was very thorough, professional, did an excellent job on both calls, and is a really nice guy.
Chan and Maryellen Vasey
Mark Sherman Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Residential Technician:
Review:

Called Precision at 4pm, they had the spring (and some associated parts) replaced before the time of the appointment. There was a charge for emergency service, but I'd expect that when you're asking someone to show up after ours. The technician left the parts and provided an explanation of what was broken. Door is working just fine
Matthew/Carolyn Sweeney
Drew Stewart Service Provided:
Garage Door Repair
Residential Technician:
Review:

Excellent job.
John Ernst
Felix Coriano Service Provided:
Broken Garage Door Spring Repair
Residential Technician:
Review:

Eric was awesome
Kristen Mcmullen
Eric Johnsen Service Provided:
Garage Door Opener Install
Product:
Opener
Residential Technician:
Review:

We had garage door spring replaced. Service was done in a timely manner, called ahead and arrived exactly when he said, replace the springs for a very reasonable price. And the install went extremely fast. I was very pleased. I would absolutely recommend Precision Garage Door Service!
Paul Crumley
Ron Kull Service Provided:
Broken Garage Door Spring Repair
Other Staff:
Review:

Fast and courteous service.... I will use again and recommend to others!!!!!! Thank you
Bryan
Dave Ackley Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

I ordered a new garage door and opener with Precision. Their customer service is superior to many companies. They truly want their customers to be satisfied and stand behind their product and service! Highly recommend them!!
Karen Ciaccia
Felix Coriano Service Provided:
Install Garage Doors
Product:
Garage Doors
Residential Technician:
Review:

Precision Door is the best! Prompt, courteous, knowledgeable and explained everything in detail!
Linda Sampson
Drew Stewart Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Residential Technician:
Review:

Eric was here in 45 min to do emergency repair on the broken spring. He was pleasant, knowledgeable, professional and had attention to detail...he checked both garage doors. The online coupon was a nice bonus. I would highly recommend Precision to others!
Sheila Metzler
Eric Johnsen Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

Highly recommend! Personal and honest service.
Jennifer Klehr
Ron Kull Service Provided:
Garage Door Opener Repair
Other Staff:
Review:

Ron came to provide me with an estimate for a new garage door and an opener. He was extremely polite and helpful. His estimate was fair and reasonable.
Ellen Hansen
Ron Kull Service Provided:
Install Garage Doors
Other Staff:
Review:

Went right to the problem and fixed it with an adjustment. He also made it so the problem could not recur, and made sure everything else was operating properly. I feel like I got a bargain.
Robert Murray
Felix Coriano Service Provided:
Garage Door Repair
Residential Technician:
Review:

Great service from start to finish
Shannon Weitzel
A Response from: Mary

Thank you for your review, we appreciate you as our customer!

Dave Ackley Service Provided:
Garage Door Repair
Product:
Springs
Residential Technician:
Review:

Service man, Felix, arrived on time, was very knowledgeable and efficient. Installed a new garage opener and programmed all our remotes. Finished in a timely manner with a smile, garage door opener works great, price was reasonable.
Bernie Leibman
Felix Coriano Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Residential Technician:
Review:

Five star rating. Technician was courteous, professional & did an excellent job. We are very pleased
Henry Hahn
Eric Johnsen Service Provided:
Garage Door Opener Install
Residential Technician:
Review:

The technician called when he was enroute. Was courteous and professional and repaired the problem quickly.
Nick Ange
Drew Stewart Service Provided:
Broken Garage Door Spring Repair
Residential Technician:
Review:

After assessing the damage after a wind storm and then heavy snow storm I found two damaged garage doors. I contacted Precision and they came the next day. The whole process took just about 2 hours. The tech assessed the damage and provided us a clear written quote. He also told us it would take him just about two hours which it did.The tech was very knowledgeable, his truck was fully equipped and when completed he explained how to operate the new unit. Very happy..5stars
Tom Mason
Felix Coriano Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
Residential Technician:
Review:

We were very pleased with the prompt, courteous and competent service we received today.
Marie Costanza
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Review:

Amidst the March 2017 winter storm that hit out region, our garage door spring broke. I called Precision for repair in the early evening. I inquired about emergency services and they offered me service that evening. Dave A. was great. He prompted me with a call and was extremely friendly upon arrival. He assessed the problem and provided me with options to resolve the issue without any pressure. He did a great job and worked diligently. Within 2 hours from the time I called for service the repair was complete. I was extremely pleased with the service and would highly recommend them! Thank you!!!
Steve D
Dave Ackley Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

I needed a new garage door opener. Felix and Eric did the job in an hour and the result was above expectations. Great guys. Friendly and professional. This was the second time I have used Precision. Terrific company.
James Hale
A Response from: Ron

Thank you for the excellent review for Felix & Eric! Thank you for continuing to choose our service!

Felix Coriano Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Residential Technician:
Review:

Our garage door broke fairly late one evening and the technician from Precision Door Service came out at 9pm -- I was so pleased as the door wouldn't close. The technician was very friendly and answered any questions we asked, explained the work he was going to do and made sure we were happy with that. I'm sorry to say I can't remember his name. we're very, very pleased with the service and will definitely call Precision Door Service in the furure.
Rosemary Simmons
A Response from: Mary

Thank you very much for your detailed review! We appreciate you as our customer! Great job by Drew!

Drew Stewart Service Provided:
Garage Door Repair
Product:
Cables
Residential Technician:
Review:

Repair done quickly with Felix being friendly and professional. I have used Precision in the past and will call them again if needed.
Mary Bernhard
A Response from: Mary

Thank you so much for continuing to choose our service! Great job done by Felix!

Felix Coriano Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
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