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Read what people are saying
about Precision Garage Door in:

Webster, NY

Precision Garage Door of Rochester
has received 131 reviews, averaging 4.98 Stars:
Review:

Willing to respond late evening so I could secure my home. Mark was very friendly, professional and extremely efficient.
Patrick Shea
Service Provided:
Garage Door Repair
Review:

Second time (at least) we have used them. Labor rate is very fair, parts prices ok. Both technicians very personable and helpful. On line and phone conversations were great, they did exactly what they said they would, can't ask for more than that.
Dan Hirst
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Ron Kull is amazing !!! He personally repaired our garage doors a few days ago. Arrived exactly on schedule, quickly diagnosed the problems, and estimated the cost (more than fair, in our opinion). Got right on it - like he'd been doing it his whole life - worked quickly and efficiently. Best, he EXPLAINED why things failed, what the repairs accomplished, and showed me a number of strategies and "tricks" for keeping it all in good working order. Our doors now work better than they've worked in 10 years. Can't thank you enough, Ron.
Richard Lewis
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

Ron came down on a Saturday to quote on the new garage doors and opener I needed. He was so helpful and informed me about my choices, and how the installation would go. Mary in the office was so helpful on some further information I needed and Eric did an awesome job on the install. These folks are extremely professional and a real pleasure to work with. Oh yeah...their pricing beat the other place I got a quote from significantly. I couldn't give this company a higher review!
Jimmy C - Webster
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

This is my first time using Precision Door and it certainly won't be the last. A cable broke on Saturday afternoon with 2 cars in the garage. All the other companies closed at noon. Total time from my call to Precision and Marty fixing the problem was less than 2 hours.
Steve Schober
Service Provided:
Garage Door Repair
Review:

The original install was handled very well. However, the control unit was determined to be defective. The installer handled the problem very well and effectively, the new unit is now performing well.
Richard Morrill
Service Provided:
Garage Door Opener Install
Review:

Mark Sherman was the technician who came out. He evaluated what I needed and gave me exactly that. He did not try to sell me something I did not need. He was courteous, professional and efficient. I was very satisfied.
Eugene Diaz sr.
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Review:

My first experience with Precision was very good so I called when I needed repair work Dave was friendly and knowledgeable on my issue. The repair was done fast with same day service. I would call and or recommend again.
Judy Luckhurst
Service Provided:
Garage Door Repair
Review:

Wonderful experience! Problem was correctly identified, new opener is excellent--works well, quiet, we are very pleased. Everything was explained clearly. We are very happy with the service and the product.
Charles Danek
Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

Drew as in the past, solved our problem and explained how to deal with it if it happens again. Very satisfied with his service. He does you credit.
Robert Easley
Service Provided:
Garage Door Repair
Review:

your tech you sent was great. very nice and informative, did a great job very happy with your company. any further problems with my garage door and i will call you guys without a doubt, thank you very much
George Benson
Service Provided:
Garage Door Opener Repair
Review:

A great experience with Precision! Had called other garage door companies and we not impressed with their customer service/salesmen (felt like we were a bother). Ron came out and gave us our options for two new garage doors...reasonable price ($675 a piece vs other quotes of up to $975 for the same door installed). Ron was terrific! Doors were ordered and installed with no problems. Installer was on time, got the job done with no problems and the doors look and work great!
John & Sue Denk
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Absolutely outstanding speed of service and exceptionally professional service technician. I called with a broken main spring and both cars locked in the garage at around 1:30 PM, by 6PM repairs were complete and life returned to normal. I highly recommend them for any repairs or other garage door work..
George Hebert
Service Provided:
Broken Garage Door Spring Repair
Review:

Technician (Drew) was very professional, showed up at the appointment time and did a good job explaining what was wrong with my garage door and with the repair. Done in around an hour.
Mark Guentner
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Your technician was prompt, courteous and cleaned up after himself. I was very satisfied with the job he did. Garage door works great!
Peter Latragna
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

5 stars. These repairmen are the best. On time, knew exactly what was needed. Finished quickly. Very pleasant and professional.
Debbie Huff
Service Provided:
Garage Door Repair
Review:

Drew/Precision was great. Actually called and arrived early. The garage door spring broke over the weekend and had service on Monday. We had been looking at replacing the garage door opener with WiFi capability and discussed options and costs and in less than 2 hours, both the spring and opener were replaced.
Darren
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
Review:

Answered the call and booked promptly, showed exactly on time Work was excellent and price was fair, excellent service!
Carey Vick
Service Provided:
Garage Door Repair
Review:

Easier to deal with than my insurance company! I literally had the problem fixed within a couple hours of calling the office! Mark explained what happened, how he'd fix it, what it would cost and what I'd want to consider in the future. Excellent service - and the repair work was affordable.
Eileen Bazin
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Satisfied with the whole job. Was made confident that if there was any problems they would be taken care of. I would definitely recommend Precision to others.
David Steele
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

We had Precision Door Service of Rochester at our home initially for two garage door repairs. And then scheduled another service call for installation of two new garage door openers. Mark Sherman was our technician for the repairs and then we requested him for the installation of the garage door openers. He was very thorough, professional, did an excellent job on both calls, and is a really nice guy.
Chan and Maryellen Vasey
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Called Precision at 4pm, they had the spring (and some associated parts) replaced before the time of the appointment. There was a charge for emergency service, but I'd expect that when you're asking someone to show up after ours. The technician left the parts and provided an explanation of what was broken. Door is working just fine
Matthew/Carolyn Sweeney
Service Provided:
Garage Door Repair
Review:

Excellent job.
John Ernst
Service Provided:
Broken Garage Door Spring Repair
Review:

Eric was awesome
Kristen Mcmullen
Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

We had garage door spring replaced. Service was done in a timely manner, called ahead and arrived exactly when he said, replace the springs for a very reasonable price. And the install went extremely fast. I was very pleased. I would absolutely recommend Precision Garage Door Service!
Paul Crumley
Service Provided:
Broken Garage Door Spring Repair
Review:

Fast and courteous service.... I will use again and recommend to others!!!!!! Thank you
Bryan
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I ordered a new garage door and opener with Precision. Their customer service is superior to many companies. They truly want their customers to be satisfied and stand behind their product and service! Highly recommend them!!
Karen Ciaccia
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Precision Door is the best! Prompt, courteous, knowledgeable and explained everything in detail!
Linda Sampson
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Eric was here in 45 min to do emergency repair on the broken spring. He was pleasant, knowledgeable, professional and had attention to detail...he checked both garage doors. The online coupon was a nice bonus. I would highly recommend Precision to others!
Sheila Metzler
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Highly recommend! Personal and honest service.
Jennifer Klehr
Service Provided:
Garage Door Opener Repair
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