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about Precision Garage Door in:
Webster, NY
Precision Garage Door of Rochesterhas received 187 reviews, averaging 4.96 Stars:
Webster, NY
Webster, NY
Wonderful. They offered to come a day early before my appointment because they had an opening. The worker Sean was just great; found the problem and fixed everything quite quickly. This is at least my third time using this company and I will keep being their customer.
- Robert Pollard
Webster, NY
Z was the service tech His explanation of our systems pluses and minuses was thorough and understandable It was a pleasure dealing with him He represents your company exceptionally well
- Anthony Prinzivalli
Webster, NY
This was our first time using Precision Door Service. We have a 2 car garage with separate garage doors. Unfortunately the springs broke on both sides causing both doors to become unusable. Pulling the cord to open the doors will not help in this situation. We looked online for garage door repair services and decided on Precision. Their ratings were high and the recent comments were very good. I have to say they were very professional when I called and they answered all my questions. The day of my appointment the service tech called me letting me know when he would arrive. I also received a picture text of the tech including his credentials and a little bit about him as an individual. I did like that included. When he arrived he got right to work and creating 4 different quotes. That was nice because they understand people can’t always afford to have the high-end replacements. There was no pressure or persuading to pick any certain package. Our tech explained each option thoroughly and had examples of the different choices we could select. To shorten this up the instruction was top notch and both doors work beautifully. He cleaned up all his work and left it spotless. I highly recommend this company. Our tech was Zikret. I highly recommended him when calling. High Marks!
- Michael Burke
Product:
Residential Technician: Zikret Osmic
Webster, NY
The spring on one of my garage doors suddenly broke and the door could not open. I called Precision for a repair. Upon arrival the technician Phil Mormon looked over the issues with the door. He gave me several options to consider from repair to the replacement of the door. He clearly explained all of the details necessary to make an informed decision. I decided to replace the door and the additional door in my garage based on their age and condition. Less than a week later Phil returned to replace the doors. They look beautiful and better yet work perfect. I have used Precision many times over the years and have never been disappointed. I have also referred them to my friends and neighbors who share my pleasure with their work and products. Thank you again for a job well done.
- Louise Kepner
Webster, NY
The tech was nice but he did not fix the issue yet still charged me. He suggested changing the light bulbs in my garage. Yet I told him the problem was present before Led bulbs were around. He wanted to sell me a new door. He did adjust my springs yet I still have the sane issue which is ny remotes don't work well outside the garage. He told me to change the main light bulbs in the garage which are never on when I close and open the door. So I'll call profetta who I've had good luck k with.
- Dom Crandall
Webster, NY
Had garage doors installed today by SadMir Hamzic. He did a great job. Job was difficult but he was hard working, diligent, courteous and professional Also took time to explain the maintenance and workings of the doors and openers. And also was on time! An asset to Precision! Our experience with this company was excellent from the initial sales meeting with Ron Kull to the install. And we’re happy with our new doors!
- Kay McGraw
Webster, NY
Jeremy arrived earlier than expected and immediately identified the problem as a broken spring. He fixed it in a half hour. I was very impressed with his knowledge and courteous manner. I highly recommend Precision to anyone needing garage door repairs. And Jeremy was awesome!
- Valerie Boggs
Product:
Webster, NY
Highly recommend! 24/7 service. I called at 8am on a Friday and my service was completed by 10:30am. Owner Ron was friendly, kind, and professional. No sales pitch at all. Great work at a fair price. Very efficient process. Information, scheduling, estimate, work done all triple-documented via phone, text, and email. I work in customer service myself and I absolutely would / will call again. Thank you, Ron!
- Dale Martin
Webster, NY
Great job. Came out within 24 hours
- Henry Nesbitt
Product:
Residential Technician: Felix Coriano
Webster, NY
Technician was extremely professional and very courteous. Have no complaints with personnel. Cost of the repair was very pricey. About a year ago I had previous door a spring and cables replaced also. And it was about half the price. I was pressed for time so I had no choice.
- Steve Metildi
Webster, NY
Honest
- Chuck Scardino
Webster, NY
Called for help on Saturday and received an appointment for Monday. He called before coming on Monday morning and garage door was operational by 12:30. Thank you for the timely appointment and efficient service.
- Frank LaPlaca
Webster, NY
Don was very knowledgeable and helpful even providing several options that didn't include full replacement of the door.
- David Eckert
Webster, NY
On time, friendly, prepared (with parts), efficient and affordable.
- Joel & Michelle Hendershot
Webster, NY
Top knotch customer service. Very friendly technician, explained all the details including inspection.
- Rick Croce
Webster, NY
Great customer service, the garage door was fixed within less than 30 min.
- Rita Mishchenko
Webster, NY
As a previous customer, I appreciated the prompt, efficient service and advice. No pressure or misrepresentation. Sorry everything was such a zoo with 3 different repairs and deliveries being made in the same time period..
- Betty Heim
Webster, NY
Second time using this company. The technician, Felix was friendly, on time and very efficient. Glad I called Percision Door
- Marie Warda
Webster, NY
We recently contacted Precision regarding a garage door we had installed about a year ago. A freak issue caused the rollers to jump the rail, leaving the door to literally hang precariously to one side in a potentially dangerous position for my family and also for anyone servicing the door. The customer service staff at Precision were extremely helpful in communicating the urgency of our situation to the installing team, who was very quick to contact us. Ron, the owner of the company, was soon joined by Chris and together within barely two hours, had the door looking like new! It was fun to watch them work…they clearly know their trade ! It was also refreshing to work with a company who understands what customer service means and who also stand behind their work. I highly recommend Precision to anyone who is in the market for a new garage door or in need of service for an existing door…would have rated them 6 stars if given the option! Thanks to Ron and the team at Precision!!
- Joe McKenna
Webster, NY
Have had repairs done to our door by your company
- Donald Liberti
Webster, NY
I had a new garage door installed by Precision a few years ago and recently had a new opener system installed. Both times the service was timely and professional techs came out. Chris Z. was the service tech, he was knowledgeable, pleasant and professional. Overall, I’m very pleased with Precision Door.
- Ellie B
Product:
Webster, NY
I was very happy with the service. Ron is a great guy and I'm confident in his expertise and honestly. He takes the time to explain everything.
- Fran James
Webster, NY
This is the second time we have used Precision to repair our aging garage door when it failed unexpectedly. Both times the techs have been punctual, professional and very reasonable. Appreciate the fact they sent a Bio of tech prior to their arrival. Highly recommended if you need any repairs or new installation. Will definitely use them big needed again in the future.
- Mike Rougeux
Webster, NY
Precision did a great job in the sess the problem and give me suggestions of how to fix it because I needed.
- Chris Fox
Webster, NY
Precision was prompt, knowledgeable and very friendly. My technician determined the issue on my first door immediately and had it fixed and running smoothly in no time. For my second door he provided recommendations to help further its functioning life and didn’t just try to sell me on parts replacement as a precautionary step. I would highly recommend them for anyone in need of garage door servicing.
- Deb Kretschmann
Webster, NY
Mark Sherman did a great job installing our garage door opener.
- Steve Rubenstein
Product:
Webster, NY
Precision was prompt and professional in every way; from the scheduling person to the Technician, Felix. He was congenial and very thorough. While the problem was easily fixed, he went beyond expectations and lubricated everything and checked all aspects of the door’s operation to be sure it was safe and ready to be used regularly. I felt cared for and respected. Thank you Felix and thank you Orecision!!
- Connie Drojak
Webster, NY
Dave stopped by to see if he could fix our weatherstripping. He said he would come back with the correct tools! We told no rush. He was very professional.
- Patty Vicari
Webster, NY
Ron was very professional, gave an honest opinion about my garage door and taught me what to look out for. I will definitely call Precision Door when I am ready to replace or repair!
- Crystal
(585) 267-5174
(585) 267-5174(585) 300-4522
(585) 300-4522(585) 612-4164
(585) 612-4164(315) 670-4607
(315) 670-4607(585) 682-2740
(585) 682-2740(315) 290-3137
(315) 290-3137(585) 302-4334
(585) 302-4334(585) 612-4202
(585) 612-4202
Our spring broke at 6:30am this morning (Saturday). I called Precision at 8:00 when they opened and Rob was here by noon. He was in and out in 15 minutes and was a super nice and pleasant guy! I’m not in a rush but when our garage door does ever need to be replaced, I’ll for sure call Precision. Thanks so much guys!
- Melissa S