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about Precision Garage Door in:
Brockport, NY
Precision Garage Door of Rochesterhas received 35 reviews, averaging 4.97 Stars:
Brockport, NY
Brockport, NY
Torsion spring broke late on Thursday. Called in and a courteous rep got me on the schedule. Phil arrived during an absolute blizzard - consummately professional and friendly. Explained everything top to bottom and end to end, and got my door up (AND down) running again. Thanks Phil, and precision team!
- Jason Hauck
Brockport, NY
I have worked with several other companies through out Rochester and the surrounding areas through out my 30 plus years in the design-build business. Over the past 15 years I have used Precision Door Service exclusively for business and personally. In business offering a referral to a client can often create a negative situation. However the client experience is so incredible using Ron's team at Precision Door that it has always proven to add value to my organization. Often exceptional client experience is met with a inflated cost. That has NEVER been the situation when using Precision Door. In fact it is always the exact opposite, outstanding products and service at the best value possible. This past month I hired the team at Precision Door to install a new Door and Opener at my personal home. Felix C, a technician of 12 years at Precision performed our installation. He was on time, professional, laser focused, and extremely considerate and willing to accommodate. I highly recommend the team at Precision Door. Kyle Stevens Stonewood and Waters Craftsman
- Kyle Stevens
Brockport, NY
Precision Door Service repaired our garage door this morning. Ron was prompt, courteous, and professional. He used quality replacement parts and even made an extra trip back to the shop to replace the rubber strip on the bottom of the door. This really completed the job properly. We are very pleased with his work and would recommend him without reservation.
- Mark Hull
Brockport, NY
Perrrrrrfect
- Paul Nesbitt
Brockport, NY
Great service and fair price. Always very happy with Precision. Thank-you!
- Sharon McCrary
Brockport, NY
Technician replaced broken spring. Was courteous and attentive to the situation. Made repairs in a timely fashion. Would definitely call again for service.
- Terry Lucas
Brockport, NY
Quick and efficient! Found the problem, fixed it, lubed it and was gone within 30 minutes. Great service!
- Bill Hunt
Brockport, NY
Prompt & courteous.
- Mark Burkhardt
Brockport, NY
Ron was the man!!!! I was blown away with his level of expertise. My garage door spring busted and I was contemplating on Making it a DIY project.....I am glad I didn’t!!! He not only replaced the broken spring, but also tweaked my garage door to open and shut more smooth then before the door broke. I was impressed with his skills. He even nailed down how old my garage door was to the year just by looking at it from a distance!!!! That’s experience you could depend on. He did not mess around. I’m telling you.... he fixed my door in record time. I will be calling again. They are reliable, dependable and friendly! Thank you Precision!!!!!
- Victor Martinez
Brockport, NY
Dave was prompt and very knowledgeable regarding my issue with the door. The cost to replace, adjust, and fix was actually lower than I expected. I would HIGHLY recommend "Precision Garage Door" to anyone looking for the best bang for the buck!!
- Mark Cyr
Product:
Brockport, NY
Mark did a quick and professional job under very hot and humid conditions. I couldn't be happier with the work. The price was much higher than expected and I will definitely recommend my Union members, family and friends go elsewhere for garage door service. I can't blame Mark for that so my 5 star review is entirely geared toward his work. He was excellent and Precision is lucky to have him.
- Terence Peck
Product:
Brockport, NY
We had a great experience with Precision Garage Door. We filled out the online quote request on a Sunday morning. With-in 10 minutes, we received a call booking an in person quote. The quote was less than I anticipated. We ordered our door, in 2 weeks it came in. The installation was set for the day after and the service technician was great. I would recommend Precision Garage Door to anyone looking for price, delivery and quality.
- John Centrone
Brockport, NY
Mark was prompt, professional and thorough. He explained everything in terms that we could understand. He was early, and did excellent work. We are recommending Precision to everyone. Thank you again!
- Mark Kruzynski
Brockport, NY
Ron, I was impressed from the start. You personally came out to give me an estimate and took the time to get to know me a little bit. When the first tech came out to replace the barn door, he called ahead of time and arrive to the minute of the appointment. He was professional, friendly, and knowledgeable. He did a fantastic job! Then a month later we had our house garage doors replaced and this tech also called ahead of time to say he was on his way and arrived exactly at the scheduled time. He also was very professional, personable and knowledgeable. He did a fantastic job, cleaned up and left within 3 hours start to finish on two garage doors. I am VERY impressed and would recommend your business to anyone. Excellent Service from start to finish!!! p.s. your assistants who take phone calls were all very nice!
- Ann Roller
Product:
Brockport, NY
Within about three hours of calling Precision my broken spring had been replaced and I was all set.....and this was on a Sunday!! Service was fast and professional. I would definitely recommend them.
- Al R
Thank you for choosing us and for sending your review!
Product:
Brockport, NY
The technician showed up ahead of time and got right to work. He was very knowledgeable and helpful. Repair time was quick and efficient. Thanks!
- Tamara Gaylord
Thank you for choosing our service and for sending us your review!
Brockport, NY
I have 2 garage doors that I wanted serviced and purchased a service deal on Angie's list for one of them. When setting up the appointment, I informed the company I would like to have my 2nd door serviced as well but was only able to purchase one deal on Angie's List at the time of checkout. When Mark showed up I explained the situation and he called his boss to see what he could do on price for the second door. To my amazement Precision honored the Angie's list price for the second door. Mark was extremely professional and knowledgeable. He did a fantastic job explaining everything and did top notch work. I would highly recommend Mark & Precision to anyone having issues with their garage door. Thank you for the excellent customer service!
- James Walton
Thank you very much!
Product:
Brockport, NY
Technician very quickly diagnosed all of the problems with my garage door and completed all repairs on the spot (spring, cables, rollers) plus lubricated other moving parts. All this on a Sunday!
- David Garrison
We appreciate your review, thank you!
Brockport, NY
I was very pleased with the service I received from your technician Mark Sherman. He was professional, thorough and answered all my questions. I would definitely recommend your company to others.
- Barbara Gooding
Thank you for sending us your review!
Product:
Brockport, NY
excellent service
- Patti Mahoney
Thank you for sending us your review!
Brockport, NY
Mark did a awesome job on our garage doors, the day he did the install was less than perfect to say the least, probably the hottest most humid day of the summer. I've recommended Precision to several friends based solely on how hard Mark worked, explained everything he was doing and just generally a nice guy, any company would be lucky to have him as an employee. Thanks again Mark!
- Gary Grome
Product:
Brockport, NY
Good job
- Sue Ras
Brockport, NY
5 stars. I had a single garage door with opener installed. I initially talked with the owner who examined our garage, explained the various options, and provided a quote. The door was installed within a week. The technician was knowledgeable, conscientious, and courteous. The quality of his workmanship was excellent. My experience from beginning to end was first-rate. I would highly recommend them and would use their services in the future.
- Stuart Tsubota
Brockport, NY
Once again the service from Precision and Drew has been outstanding!
- david walter
Thank you for continuing to choose our service, we really appreciate it! Great job Drew!
Product:
Brockport, NY
This is the second time we have used Precision for a garage door repair and we wouldn't use anyone else!! The technician was there within one business day from the call, fixed the door within an hour, and was very polite and knowledgeable. I would recommend anyone to use Precision that wants to have a 5 star experience.
- Fred Parker
Excellent job done by Felix! Thank you so much for sending us your review!
Brockport, NY
From the owner coming to the job site for the estimate ( which beat all others considerably ) to the tech who installed it ( Felix, never stopped working) the job was perfect. Could not be happier. We will definitely be using Precision on all other houses we save . 1st class operation.
- Rick Popen
Thank you very much for choosing our service & for sending us your review! Excellent work by Felix!
Brockport, NY
Mark and Felix both were there all day installing both my doors. they were friendly and did a great job. Thanks for the great service.
- Sue Ras
Thank you very much for sending us your comments~ Great job by Felix & Mark!
Product:
Brockport, NY
We are very happy with the look and the installation of our new garage door. I would reccomend precision door service to anyone looking to replace their garage door. Customer service was excellent.
- John Kelly
Thank you very much Mr. Kelly for choosing our service. We really appreciate you as our customer!
Product:
Brockport, NY
This is bad but I forget the name of the tech - Mark - maybe. He was very professional and did a very good job with the springs plus some other items that were worn out. I would highly recommend him.
- Herb Dilcher
Thank you for choosing our service & sending us your review!
(585) 267-5174
(585) 267-5174(585) 300-4522
(585) 300-4522(585) 612-4164
(585) 612-4164(315) 670-4607
(315) 670-4607(585) 682-2740
(585) 682-2740(315) 290-3137
(315) 290-3137(585) 302-4334
(585) 302-4334(585) 612-4202
(585) 612-4202
Reviewed website and pleased with what was there. Satko repaired spring and recommended additional needed repairs (rollers and cable). Thanks for fitting me in on your busy schedule.
- Harry Brewer