WITH 2,131 REVIEWS
COVID-19 - We're Open
We Are An Essential Business. Click Here To Learn How We Are Keeping Our Customers & Employees Safe.
Click
to view local phone numbers
Read what people are saying
about Precision Garage Door in:
Brockport, NY
Precision Garage Door of Rochesterhas received 24 reviews, averaging 4.95 Stars:
Brockport, NY
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician: Mark Sherman
Brockport, NY
We had a great experience with Precision Garage Door. We filled out the online quote request on a Sunday morning. With-in 10 minutes, we received a call booking an in person quote. The quote was less than I anticipated. We ordered our door, in 2 weeks it came in. The installation was set for the day after and the service technician was great. I would recommend Precision Garage Door to anyone looking for price, delivery and quality.
- John Centrone
Brockport, NY
Mark was prompt, professional and thorough. He explained everything in terms that we could understand. He was early, and did excellent work. We are recommending Precision to everyone. Thank you again!
- Mark Kruzynski
Brockport, NY
Ron, I was impressed from the start. You personally came out to give me an estimate and took the time to get to know me a little bit. When the first tech came out to replace the barn door, he called ahead of time and arrive to the minute of the appointment. He was professional, friendly, and knowledgeable. He did a fantastic job! Then a month later we had our house garage doors replaced and this tech also called ahead of time to say he was on his way and arrived exactly at the scheduled time. He also was very professional, personable and knowledgeable. He did a fantastic job, cleaned up and left within 3 hours start to finish on two garage doors. I am VERY impressed and would recommend your business to anyone. Excellent Service from start to finish!!! p.s. your assistants who take phone calls were all very nice!
- Ann Roller
Install Garage Doors
Product:
Garage Doors
Brockport, NY
Within about three hours of calling Precision my broken spring had been replaced and I was all set.....and this was on a Sunday!! Service was fast and professional. I would definitely recommend them.
- Al R
Thank you for choosing us and for sending your review!
Brockport, NY
The technician showed up ahead of time and got right to work. He was very knowledgeable and helpful. Repair time was quick and efficient. Thanks!
- Tamara Gaylord
Thank you for choosing our service and for sending us your review!
Garage Door Repair
Brockport, NY
I have 2 garage doors that I wanted serviced and purchased a service deal on Angie's list for one of them. When setting up the appointment, I informed the company I would like to have my 2nd door serviced as well but was only able to purchase one deal on Angie's List at the time of checkout. When Mark showed up I explained the situation and he called his boss to see what he could do on price for the second door. To my amazement Precision honored the Angie's list price for the second door. Mark was extremely professional and knowledgeable. He did a fantastic job explaining everything and did top notch work. I would highly recommend Mark & Precision to anyone having issues with their garage door. Thank you for the excellent customer service!
- James Walton
Thank you very much!
Brockport, NY
Technician very quickly diagnosed all of the problems with my garage door and completed all repairs on the spot (spring, cables, rollers) plus lubricated other moving parts. All this on a Sunday!
- David Garrison
We appreciate your review, thank you!
Broken Garage Door Spring Repair
Brockport, NY
I was very pleased with the service I received from your technician Mark Sherman. He was professional, thorough and answered all my questions. I would definitely recommend your company to others.
- Barbara Gooding
Thank you for sending us your review!
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician: Mark Sherman
Brockport, NY
excellent service
- Patti Mahoney
Thank you for sending us your review!
Brockport, NY
Mark did a awesome job on our garage doors, the day he did the install was less than perfect to say the least, probably the hottest most humid day of the summer. I've recommended Precision to several friends based solely on how hard Mark worked, explained everything he was doing and just generally a nice guy, any company would be lucky to have him as an employee. Thanks again Mark!
- Gary Grome
Brockport, NY
Good job
- Sue Ras
Brockport, NY
5 stars. I had a single garage door with opener installed. I initially talked with the owner who examined our garage, explained the various options, and provided a quote. The door was installed within a week. The technician was knowledgeable, conscientious, and courteous. The quality of his workmanship was excellent. My experience from beginning to end was first-rate. I would highly recommend them and would use their services in the future.
- Stuart Tsubota
Brockport, NY
Once again the service from Precision and Drew has been outstanding!
- david walter
Thank you for continuing to choose our service, we really appreciate it! Great job Drew!
Garage Door Repair
Product:
Rollers
Brockport, NY
This is the second time we have used Precision for a garage door repair and we wouldn't use anyone else!! The technician was there within one business day from the call, fixed the door within an hour, and was very polite and knowledgeable. I would recommend anyone to use Precision that wants to have a 5 star experience.
- Fred Parker
Excellent job done by Felix! Thank you so much for sending us your review!
Brockport, NY
From the owner coming to the job site for the estimate ( which beat all others considerably ) to the tech who installed it ( Felix, never stopped working) the job was perfect. Could not be happier. We will definitely be using Precision on all other houses we save . 1st class operation.
- Rick Popen
Thank you very much for choosing our service & for sending us your review! Excellent work by Felix!
Brockport, NY
Mark and Felix both were there all day installing both my doors. they were friendly and did a great job. Thanks for the great service.
- Sue Ras
Thank you very much for sending us your comments~ Great job by Felix & Mark!
Install Garage Doors
Product:
Garage Doors
Brockport, NY
We are very happy with the look and the installation of our new garage door. I would reccomend precision door service to anyone looking to replace their garage door. Customer service was excellent.
- John Kelly
Thank you very much Mr. Kelly for choosing our service. We really appreciate you as our customer!
Brockport, NY
This is bad but I forget the name of the tech - Mark - maybe. He was very professional and did a very good job with the springs plus some other items that were worn out. I would highly recommend him.
- Herb Dilcher
Thank you for choosing our service & sending us your review!
Brockport, NY
My experience with your company was excellent. I found you on-line and was impressd with the bios of your technicians (and impressed that you drug test). I was able to get an appointment at a time convenient for me. Mark was the technician who came to the appointment. I had 2 garage door openers installed. Mark took the time to explain everything to me....and answered all my questions thoroughly. I was very impressed that he took the time to go thru the receipt step by step. Mark made me feel comfortable with the entire process of garage door openers....and I heartily recommend him and your company. .
- John Zelent
Awesome! Thank you very much for your detailed review! We really appreciate you as our customer! Great job done by Mark!
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Residential Technician: Mark Sherman
Brockport, NY
Ronnie, I am extremely pleased with the job performed by Josh, he display quality workmanship, pleasant friendly attitude, and worked quickly and efficiently. I found your company on the web and I liked the way you have it set up, with the bios and especially how you listed yourself as "other staff" instead of being "pushed in my face" so to speak with having yourself listed on top as "president". A little thing maybe, but it said a lot to me about you, and your company. I am very pleased and will call again when I need more work done on my door. Thank you for a job well done and for taking the time to contact me for follow up!! David
- David Walter
Mr. Walter, thank you very much for your detailed review! We really appreciate you as our customer, and we're really glad you found our website helpful and easy to use. Great job done by Josh!!
Garage Door Opener Install
Product:
Remotes / Keypad
Brockport, NY
Thank you!
- Czaja
Thank you for taking the time to send us your review!
Brockport, NY
Courteous, prompt, got the job done right! Thank you!
- S. McCrary
Brockport, NY
Jason did a great job installing a new opener for me, he was professional and on time...good job Precision!
- Tim Gabriel
Broken Garage Door Spring Repair
Product:
Springs
(585) 267-5174
(585) 267-5174(585) 300-4522
(585) 300-4522(585) 612-4164
(585) 612-4164(315) 670-4607
(315) 670-4607(585) 682-2740
(585) 682-2740(315) 290-3137
(315) 290-3137(585) 302-4334
(585) 302-4334(585) 612-4202
(585) 612-4202
Mark did a quick and professional job under very hot and humid conditions. I couldn't be happier with the work. The price was much higher than expected and I will definitely recommend my Union members, family and friends go elsewhere for garage door service. I can't blame Mark for that so my 5 star review is entirely geared toward his work. He was excellent and Precision is lucky to have him.
- Terence Peck