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Called Precision based on a co-worker's recommendation. He spoke highly of Precision! I called and scheduled an appointment to replace my garage door. Ron stopped by at the appointment time and told me straight out that nothing was wrong with my garage door and it would be a shame to replace it. Instead, he recommended a "Tune-Up" -- replace the springs, hardware on the door and balance it. I was thrilled with the idea (BIG SAVINGS!!!!). He sent out Jason to perform the tune up a few hours later and I was amazed!!! My garage door has never run so quiet and it's as light as a feather! I actually feel safe when I need to take the garage door off the electric opener -- it opens very securely and stays in place! I was extremely pleased with the work and the experience with Precision. I would highly recommend them to anyone!!!!!

- Valerie Boone

Thank you again Mrs. Boone, we really appreciate your comments!

During a particularly snowy night, our garage door became unhinged. We called for emergency service and within an hour Ronnie came. In the next hour, he had not only fixed the problems but took the necessary steps to ensure that they won't happen again. To have an issue like this fixed within two hours of making the initial phone call was a huge relief and beyond our expectations. We will definitely be calling Precision for all of our repair, maintenance, and replacement needs.

- Marilyn Perrin

Thank you again Mrs. Perrin!

Great job!

- R. Post

We love our door and opener. The tech was very knowledgeable and very enthusiastic. We found Precision on line. Uniform?- in this weather? We have had no problems and look forward to using these products for many years to come.

- Steven Watts

Ron is the best! And what a personality--just loved having him here. Gloria Miller

- Gloria Miller

Thank you again Gloria!

Jason did an excellent job fixing our garage door. The weather was cold and snowy, but he came with a smile on his face. I highly recommend the quick and reliable service provided by Jason and his company Precision.

- Maureen Betancourt

Great Job Jason!

Good service, and Fred explained my options. Very good Tech.

- L. Krueger

Thank you for such prompt & efficient service! Fred did a superb job, his advice to our need was right on! We will use you again if needed!

- M. Fish

Great job Fred!

I needed my exterior keypad reprogrammed. Precision came to my house, reprogrammed the keypad, and I

- Kate Gleason

Ronnie squeezed us in the day that I called. The spring had gone on our door and we were in the middle of our first snowfall of the year and really wanted to get our cars into the garage. He was super courteous and explained everything that we needed in laymans terms. He gave me my options without any undue pressure and finished the job in a very timely fashion. I would not hesitate to refer anyone to Ronnie and would use him again (although I hope that I don't have to anytime soon).

- John Avery

Thank you John!

Quality service, and friendly service.

- Terry Scott

Chris called and wanted to let a manager know how pleased he was with the service he had. He said that Ron was the best tech he has ever had, he was on time and did a great job.

- Chris Gatsis

Fred came to the house first and did a good job laying out our options without putting any pressure on us. We chose to put a new garage door on, and Robert did that work and it seems fine. We thought the light wasn't properly reconnected to the new door, so Ron you came out and determined it was just a burned out bulb (sorry about that). Overall, happy with the experience. We would recommend you to a neighbor or friend. Key features of the yellow pages ad (which is where we found you) were the same day service (which we ultimately did not use), the assertion you can fix any kind of door system and being a residential specialist. We felt you would be able to solve our problem and you did. It also helped that you had an East Rochester number, not too far from where we live. Hope this helps and thanks again. Mark and Dawn Gruba

- Mark Gruba

Thank you very much for taking the time to leave a review! We really appreciate it!

We had an emergency service call (broken cable) and subsequently a new door installed. Our technician was great; friendly, helpful, fast, and did a great job. I highly recommend Precision and already have to a neighbor!

- Andrew Soucier

Our garage door installation by Rob was excellent. He was very polite and did a great job. He even took the time to re-code my garage door opener, which hadn't worked for quite awhile! Thanks for my new door...no more dents from my son's hockey pucks:)

- Trish Lorenzo

Excellent, thank you for feedback!

Robert came to fix a broken torsion spring, and after explaining the benefits of the lifetime guarantee on the Overhaul Package, I decided to go that route. He was professional, friendly, courteous, and worked quickly to complete the repair. As a small business owner myself, I appreciate top notch customer service and relations, in addition to doing the job well and correctly the first time

- Patrick Luke

Fred was the technician that arrived to repair my broken spring. He repaired my springs quickly. He also inspected all the hardware and provided options while he was here. I chose to have all the rollers and bearings replaced in addition to the springs. I now have a lifetime warranty on all the parts of my door. I do not have to worry about repairs to my door again.

- Charles Napieralski

Mary, and Ron--Nancy and I were very impressed w/ the thoroughness of the work done by Fred yesterday on our garage door. He was very professional and the door has never run as smoothly and and quietly, even when it was first installed 10+ years ago. Thanks for the very fast and competent work. From call to repair in about 18 hours!! it was very much appreciated, Hank and Nancy

- Hank Ralston