5.0 1 2 3 4 5 386 Reviews

From Fairport, NY Homeowners

Garage Door Repair in Fairport, NY - Page 13

Precision Garage Door

Same-day garage door repair in Fairport, NY, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Fairport, NY

Serving Fairport, NY

Proudly serving the Fairport, NY community with same day service.

Service truck

Local Garage Door Repair in Fairport, NY

Precision Garage Door of Rochester NY provides same-day garage door repair in Fairport, NY, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Fairport, NY homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Fairport and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Fairport, NY

Serving Fairport, NY

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 385 most recent customer reviews

Precision Garage Door of Rochester in Fairport is reviewed very positively for fast, reliable garage door service delivered by knowledgeable technicians who explain options clearly, arrive on time, and complete repairs or installations efficiently. Customers frequently mention professional, courteous staff, strong communication from scheduling through follow-up, and high-quality results that leave doors and openers working smoothly. Many reviewers also praise the company’s fair pricing, honest recommendations, and low-pressure approach, making it a trusted choice for repeat service and referrals.

What Customers in Your Area Mention Most

Professionalism (83) Reviewers consistently describe the team as professional, courteous, polite, respectful, and pleasant to work with. Responsiveness (72) Customers repeatedly praise how quickly Precision responds, often offering same-day or next-day service and handling urgent breakdowns promptly. Friendliness (71) Customers often mention friendly, personable technicians and office staff who make the experience easy and comfortable. Expertise (69) Customers value the technicians’ knowledge, thorough assessments, and ability to diagnose issues accurately and explain what needs to be done. Communication (64) Reviews highlight clear explanations, advance calls or texts, detailed walkthroughs, and strong communication throughout the service process. Workmanship (60) Customers praise the quality of repairs and installations, saying doors and openers work smoothly, quietly, and like new after service. Speed (58) Many customers note that repairs and installations are completed quickly, efficiently, and often sooner than expected. Reliability (55) Reviewers frequently say Precision shows up when promised, follows through, and delivers dependable service they can count on repeatedly. Value (33) Many reviews describe the pricing as fair, reasonable, or worth it, and appreciate recommendations that avoid unnecessary upsells.

Recent Reviews from Fairport, NY

Krenzer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 03/04/2011

Great Job!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Susan Abbott

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 02/24/2011

Thank you, Ron! I will gladly send you any business I can. You are honest and quick, and know your business.

Response from Ron Business Owner

Thank you very much again Susan, we really appreciate it!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Install

Product: Garage Door Opener

James Revell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 02/15/2011

Fred was excellent! Starting with communicating (he was able to come early) and through his explanation of the problem and solution, I felt he was just what I would want from a service tech. The repair was not what I'd call cheap, but it was quite reasonable for the issue I had-- Fred found a way to update some worn parts and make adjustments so the old door works like new without the total replacement I feared... and that I'm sure some companies would have forced on me! I'd recommend him and Precision to anyone.

Response from Ron Business Owner

Thank you again Mr. Revell!

Service: Garage Door Opener Repair

Product: Rollers

D. Henderson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 02/10/2011

Very Pleased!

Service: Garage Door Opener Repair

Product: Garage Doors

Chettra Thapa

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 02/09/2011

Wonderful Person, Great Service.I was very impressed with your service. It was very important to us that the door needed fixed ASAP. and it was none sooner than ASAP>

Response from Ron Business Owner

Great work again Fred, and thank you very much Mr. Thapa!

Service: Install Garage Doors

Product: Garage Doors

Bill Maskell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 02/08/2011

Great service and quick. Was offered several options for the repair--was impressed that they didn't try to force a total replacement right off the bat. Jason was informative and sent pictures of the door when it was completed. Would recommend to anyone looking.

Response from Ron Business Owner

Great job Jason and thank you again Mr. Maskell!

Service: Install Garage Doors

Product: Garage Doors

John Horvath

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 02/03/2011

We had to have our garage door and opener serviced quickly due to an impending snow storm, and Ron come to our rescue promptly, analyzed the problem and performed the service quickly and efficently. we would definitely recommend Precision.

Response from Ron Business Owner

Thank you very much Mr. Horvath!

Ron Kull

Other Staff: Ron Kull

Service: Install Garage Doors

Product: Garage Doors

Robert Bertucci

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 02/02/2011

Jason was on time (actually early) and did a great job.

Response from Ron Business Owner

Great job Jason, and thank you again Mr. Bertucci!

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Marilyn Perrin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 01/30/2011

During a particularly snowy night, our garage door became unhinged. We called for emergency service and within an hour Ronnie came. In the next hour, he had not only fixed the problems but took the necessary steps to ensure that they won't happen again. To have an issue like this fixed within two hours of making the initial phone call was a huge relief and beyond our expectations. We will definitely be calling Precision for all of our repair, maintenance, and replacement needs.

Response from Ron Business Owner

Thank you again Mrs. Perrin!

Ron Kull

Other Staff: Ron Kull

Service: Install Garage Doors

Product: Garage Doors

Valerie Boone

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 01/30/2011

Called Precision based on a co-worker's recommendation. He spoke highly of Precision! I called and scheduled an appointment to replace my garage door. Ron stopped by at the appointment time and told me straight out that nothing was wrong with my garage door and it would be a shame to replace it. Instead, he recommended a "Tune-Up" -- replace the springs, hardware on the door and balance it. I was thrilled with the idea (BIG SAVINGS!!!!). He sent out Jason to perform the tune up a few hours later and I was amazed!!! My garage door has never run so quiet and it's as light as a feather! I actually feel safe when I need to take the garage door off the electric opener -- it opens very securely and stays in place! I was extremely pleased with the work and the experience with Precision. I would highly recommend them to anyone!!!!!

Response from Ron Business Owner

Thank you again Mrs. Boone, we really appreciate your comments!

Service: Garage Door Repair

Product: Garage Doors

R. Post

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 01/28/2011

Great job!

Service: Broken Garage Door Spring Repair

Product: Garage Doors

Steven Watts

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 01/25/2011

We love our door and opener. The tech was very knowledgeable and very enthusiastic. We found Precision on line. Uniform?- in this weather? We have had no problems and look forward to using these products for many years to come.

Ron Kull

Other Staff: Ron Kull

Service: Install Garage Doors

Product: Remotes / Keypad

Gloria Miller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 01/19/2011

Ron is the best! And what a personality--just loved having him here. Gloria Miller

Response from Ron Business Owner

Thank you again Gloria!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Repair

Product: Garage Doors

Maureen Betancourt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 01/18/2011

Jason did an excellent job fixing our garage door. The weather was cold and snowy, but he came with a smile on his face. I highly recommend the quick and reliable service provided by Jason and his company Precision.

Response from Ron Business Owner

Great Job Jason!

Service: Broken Garage Door Spring Repair

Product: Garage Doors

L. Krueger

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 01/10/2011

Good service, and Fred explained my options. Very good Tech.

Service: Garage Door Opener Repair

Product: Opener

M. Fish

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 12/23/2010

Thank you for such prompt & efficient service! Fred did a superb job, his advice to our need was right on! We will use you again if needed!

Response from Ron Business Owner

Great job Fred!

Service: Broken Garage Door Spring Repair

Product: Garage Doors

Kate Gleason

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 12/21/2010

I needed my exterior keypad reprogrammed. Precision came to my house, reprogrammed the keypad, and I

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Repair

Product: Garage Doors

John Avery

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 12/15/2010

Ronnie squeezed us in the day that I called. The spring had gone on our door and we were in the middle of our first snowfall of the year and really wanted to get our cars into the garage. He was super courteous and explained everything that we needed in laymans terms. He gave me my options without any undue pressure and finished the job in a very timely fashion. I would not hesitate to refer anyone to Ronnie and would use him again (although I hope that I don't have to anytime soon).

Response from Ron Business Owner

Thank you John!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Product: Garage Doors

Terry Scott

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 12/13/2010

Quality service, and friendly service.

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Product: Garage Doors

Chris Gatsis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 11/22/2010

Chris called and wanted to let a manager know how pleased he was with the service he had. He said that Ron was the best tech he has ever had, he was on time and did a great job.

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Product: Garage Doors

Mark Gruba

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 10/25/2010

Fred came to the house first and did a good job laying out our options without putting any pressure on us. We chose to put a new garage door on, and Robert did that work and it seems fine. We thought the light wasn't properly reconnected to the new door, so Ron you came out and determined it was just a burned out bulb (sorry about that). Overall, happy with the experience. We would recommend you to a neighbor or friend. Key features of the yellow pages ad (which is where we found you) were the same day service (which we ultimately did not use), the assertion you can fix any kind of door system and being a residential specialist. We felt you would be able to solve our problem and you did. It also helped that you had an East Rochester number, not too far from where we live. Hope this helps and thanks again. Mark and Dawn Gruba

Response from Ron Business Owner

Thank you very much for taking the time to leave a review! We really appreciate it!

Service: Install Garage Doors

Product: Garage Doors

Andrew Soucier

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 10/05/2010

We had an emergency service call (broken cable) and subsequently a new door installed. Our technician was great; friendly, helpful, fast, and did a great job. I highly recommend Precision and already have to a neighbor!

Service: Install Garage Doors

Product: Cables

Trish Lorenzo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 10/04/2010

Our garage door installation by Rob was excellent. He was very polite and did a great job. He even took the time to re-code my garage door opener, which hadn't worked for quite awhile! Thanks for my new door...no more dents from my son's hockey pucks:)

Response from Ron Business Owner

Excellent, thank you for feedback!

Service: Install Garage Doors

Product: Garage Doors

Patrick Luke

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 09/29/2010

Robert came to fix a broken torsion spring, and after explaining the benefits of the lifetime guarantee on the Overhaul Package, I decided to go that route. He was professional, friendly, courteous, and worked quickly to complete the repair. As a small business owner myself, I appreciate top notch customer service and relations, in addition to doing the job well and correctly the first time

Service: Broken Garage Door Spring Repair

Product: Springs

Charles Napieralski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 09/28/2010

Fred was the technician that arrived to repair my broken spring. He repaired my springs quickly. He also inspected all the hardware and provided options while he was here. I chose to have all the rollers and bearings replaced in addition to the springs. I now have a lifetime warranty on all the parts of my door. I do not have to worry about repairs to my door again.

Service: Broken Garage Door Spring Repair

Product: Springs

Hank Ralston

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fairport, NY 09/27/2010

Mary, and Ron--Nancy and I were very impressed w/ the thoroughness of the work done by Fred yesterday on our garage door. He was very professional and the door has never run as smoothly and and quietly, even when it was first installed 10+ years ago. Thanks for the very fast and competent work. From call to repair in about 18 hours!! it was very much appreciated, Hank and Nancy

Service: Broken Garage Door Spring Repair

Product: Springs

Ready to Experience 5-Star Service?

Join your Fairport neighbors and let our experts take care of your garage door.

Monroe County (585) 267-5174
Genesee County (585) 300-4522
Livingston County (585) 612-4164
Ontario County (315) 670-4607
Orleans County (585) 682-2740
Wayne County (315) 290-3137
Wyoming County (585) 302-4334
Yates County (585) 612-4202
Precision Garage Door of Rochester
Office: (585) 223-8960
650 Mile Crossing Blvd.
Ste 1

Rochester, NY 14624