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about Precision Garage Door in:
Fairport, NY
Precision Garage Door of Rochesterhas received 346 reviews, averaging 4.96 Stars:
Fairport, NY
Fairport, NY
I was originally told that the earliest appointment available would be the next day after 5:00. I was completely surprised when Phil called and said he had completed everything he needed for the day and was able to come over right away. He came in and did an assessment of the problems and gave me a quote to get my door working. He also showed me some areas of concern. I approved the basic work and plan on him coming back to do the maintenance still needed. Phil did a great job communicating everything that needed repair. He had a great attitude and was very professional. Great job!
- Bob Meechan
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Residential Technician: Phil Mormon
Fairport, NY
They were great, it was an emergency, and they took care of it that day.
- Jacquelyne Greene
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Fairport, NY
The consultants were nice and professional. They even locked up my broken garage door and tucked it back in to make it look semi normal until the replacement can take place. Would recommend. Thanks
- TIna Vannavon
Fairport, NY
Felix arrived at our house less than 24 hours after I called Precision Door. Felix was professional, courteous, and knowledgeable. He repaired our garage door quickly and it now operates perfectly and quietly. Thanks for the prompt and excellent service. Will use your services again if needed.
- Ray & Sandy Wunsch
Fairport, NY
Very personable young men. One of them even carried my groceries from my car to my kitchen. My garage door is working much better post repair.
- Margaret Malan
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Residential Technician: Phil Mormon
Fairport, NY
Service was superb. Highly recommend
- Jake Shealy
Fairport, NY
This is my 2nd time using them and they are phenomenal!! The owner made my service call himself, on a Sunday. Fixed my problem quickly and efficiently with no issues! If you are in need of a garage door repair I HIGHLY recommend Precision Garage Doors!!! I will call them every time!
- Joelle Cain
Fairport, NY
Excellent service
- William Dixon
Fairport, NY
As usual, Precision's service was excellent. We had same day service and the technician did a full service check and discovered we had a defective unit so replaced the parts and we were in business in no time at no charge since it was under warranty. Can't recommend this business enough. All of our interactions have been professional with excellent and friendly customer service. Thanks so much!
- Bill Walker
Fairport, NY
Highly recommend. Came early. Finished quick. Walked me through all the options. Professional through and through.
- Jeff Luke
Fairport, NY
Garage door and opener replaced 5/23/24 by Sadmir Hamzic. Technician arrived at the appointed time and completed the installation in a timely manner with no issues encountered. Our new garage door and opener work flawlessly - we're extremely pleased with everything. Sadmir explained the operation of the opener and instructed us about the routine maintenance (door hinge and bearing lubrication, etc.) that we should perform to keep the door running smoothly. We are extremely pleased with our choice to deal with Precision Door Service and would recommend them to anyone needing their services.
- Terry Tarver
Fairport, NY
Nick, your technician was courteous, professional and very helpful. He very capably addressed my garage door problems and advised potential issues to be aware of. He was very pleasant and he was a great representative of your business! Thank you!
- Joan Festa
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Residential Technician: Nick Dillman
Fairport, NY
Ron was very professional and personable. We were not able to find a permanent fix, however he was able to find a work around for the time being. I will need a new garage door but he did not pressure me into a sale and went over my options and allowed me to make my own decision. I appreciate his help and honesty. This is an easy five star review and will be purchasing a new garage door when ready.
- New Customer
Fairport, NY
We just had a new garage door installed. Excellent experience from start to finish! Oustanding communication and customer service. Ron, the owner, even came over himself to install mounting brackets on our garage door opener at no extra cost. Their garage door prices are the best in town. Highly recommend!
- Susie Kachurak
Fairport, NY
I always call Precision for my garage door needs. I have been working with Precision for 25 years. The technicians that come out are always professional and courteous. They are very knowledgeable and take great care in their work. I can rely on Precision for fast and reliable service.
- Valerie Boone
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Residential Technician: Sadmir Hamzic
Fairport, NY
Thanks Z. your explanations, recommendations, and professional approach were greatly appreciated. A+ buddy!!
- Todd Hadley
Fairport, NY
Phil was professional and courteous. I appreciated his honesty in telling me that the problem is most likely an electrical issue and that I should call an electrician. He did not charge me for the service call which says a lot about him and Precision Door!
- Susan Miller
Fairport, NY
All of my experiences with Precision Door have been great. Always impressed with the professionalism of everyone I interacted with. Every effort was made to provide service as quickly as possible. I would highly recommend Precision Door!
- Jim Connell
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Residential Technician: Felix Coriano
Fairport, NY
My garage door stopped working, after 23 years and Sean came out next day! Installed a new opener and addressed some issues with the door. Excellent service and very friendly. Thank you !
- Marybeth Schum
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Residential Technician: Sean Seelig
Fairport, NY
Phil Morman did a great job replacing the torsion springs on the 2 car garage door. Very knowledgeable and answered all my questions. Promelypt and timely service by Precision.
- Reid Holmes
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Residential Technician: Phil Mormon
Fairport, NY
Phil was very personable and friendly.
- Dennis Zimmerman
Fairport, NY
Jon Vargas. Exceptional!! Great job!!
- Andy Amsden
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Fairport, NY
Excellent service. Technician was efficient, professional and informative.
- Bette Blakeney
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Fairport, NY
So reliable and professional. Truly recommend only what’s necessary!
- Alex Kierpiec
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Residential Technician: Zikret Osmic
Fairport, NY
As always Precision was amazing. I called on Monday they were here on Tuesday just as they promised. Felix was our technician. We were glad it was Felix as his work in the past has been stellar. 100% satisfied! Had to replace the springs and he made it look easy. EXCELLENT WORK! BTW…loved the text messages and background info, nice touch. The only downside is Felix is a Giants fan ????. Thanks Felix & Precision!!! Well done.
- Steve Wilson
Fairport, NY
Very please with your quick professional and knowledgeable service.
- Paul Bush
Fairport, NY
Service was precise and efficient. Ron didn’t try and oversell which I appreciate. Highly recommend the company.
- Bryan Gnann
Fairport, NY
John was prompt, friendly and efficient. He explained all aspects of my possible choices, and installed the door opener right on the spot. Very pleased!
- Jane VanHee
Product:
Fairport, NY
The only good thing is they gave me a new remote to open existing garage opener. The man that came, Ron, was the owner. He was grouchy, rude, and condescending. Worst customer service I have ever encountered. For a minor fix as well. Never calling them again.
- Melissa Rugg
(585) 267-5174
(585) 267-5174(585) 300-4522
(585) 300-4522(585) 612-4164
(585) 612-4164(315) 670-4607
(315) 670-4607(585) 682-2740
(585) 682-2740(315) 290-3137
(315) 290-3137(585) 302-4334
(585) 302-4334(585) 612-4202
(585) 612-4202
We chose Precision Door Service because they had excellent reviews and we weren't disappointed! The woman I spoke with to set up the appt was courteous and professional, and our technician was knowledgeable, efficient, courteous, and took the time to thoroughly explain what needed to be done. We were very pleased with his work!
- Amy M