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about Precision Garage Door in:
Fairport, NY
Precision Garage Door of Rochesterhas received 368 reviews, averaging 4.96 Stars:
Fairport, NY
Thank you very much Mr. Medley, we really appreciate you as our customer!
Fairport, NY
Felix knew what the problem with the door opener was & fixed it. Very courteous and friendly. I will recommend him to my friends when they need good service for their door openers. Thank you!!
- B. Giangreco
Thank you very much Ms. Giangreco!
Fairport, NY
I would like to say choosing to have Precision come and repair our garage door was a smart choice. They were very timely and explained all the options available regarding the repairs needed. Felix was great he has a very good attitude and seemed to be very knowledgeable in his field. Thanks again for prompt attention and wonderful service. I have already recommended Precision and their services to several friends of mine.
- Robert Shyro
Thank you very much, we really appreciate you as our customer!
Fairport, NY
Felix was very professional and explained clearly the issues with our garage door. We are happy with the customer service and ending results of the job. Thank you. Mr. and Mrs. Luciano
- Beverly Luciano
Thank you very much to you both, we really appreciate you as our customers!
Fairport, NY
Josh is excellent!
- E. Yu
Fairport, NY
Great! Will surely recommend to others. Thanks
- Bob Barnhart
Thank you very much Mr. Barnhart!
Fairport, NY
Quick response and no hassle replacement under warranty of springs. Great company to do business with!
- Julia Conley
Thank you very much again Ms. Conley!
Fairport, NY
Ms. Nora Cooney called to say want an excellent technician Felix was! She was very pleased with his helpful service and how polite and courteous he was.
- Nora Cooney
Thank you Ms. Cooney!
Fairport, NY
Great Service. I had had multiple visits from another company to try to repair my door. Fixed the first time with Precision Door Service. Correctly diagnosed that the problem was the rollers.
- Sharon Marble
Thank you so much Ms. Marble!
Fairport, NY
Great Job!
- Gatley
Thank you very much!
Fairport, NY
The technician who showed up did so on time, and was very professional. He explained up front what the problems were with the door assembly (10.5 years old), and what items would need to be replaced and at what cost. Only upon getting our agreement, and explaining the warranty policy, did he proceed. He found another broken item later, and said he would need to fix that, and we told him to go ahead. He was done in about 45 minutes. He explained at the end what he fixed, and told us that it should work for 8-10 more years without problems. He also outlined what might break in the next year or two. He informed us that those items were working fine now, and did not need to be replaced right away. Both my wife and I really liked his professional approach.
- Lilly Mitra
Thank you again Mr. & Mrs. Mitra, we really appreciate your business and the time you took to leave your comments!
Fairport, NY
I was in a hurry so I started to back out of the garage without noticing that the garage door was not all the way up. BANG! I hit the door and knocked it out of the tracks on one side. It wouldn't move up or down, it was stuck! Luckily I was able to pull out, but my door stayed wide open. This was about 2:00 in the afternoon. I called Precision, made an appointment and by 6:30 that same evening, my door was back to normal - good as new. Ron was super fast and very nice. As he said, my husband would have never known anything had happened (wish I hadn't said anything!) Great service, timely and reasonably priced. Thanks!
- Deborah Owens
Thank you very much Mrs. Owens!
Fairport, NY
Great Job!
- Krenzer
Fairport, NY
Thank you, Ron! I will gladly send you any business I can. You are honest and quick, and know your business.
- Susan Abbott
Thank you very much again Susan, we really appreciate it!
Fairport, NY
Fred was excellent! Starting with communicating (he was able to come early) and through his explanation of the problem and solution, I felt he was just what I would want from a service tech. The repair was not what I'd call cheap, but it was quite reasonable for the issue I had-- Fred found a way to update some worn parts and make adjustments so the old door works like new without the total replacement I feared... and that I'm sure some companies would have forced on me! I'd recommend him and Precision to anyone.
- James Revell
Thank you again Mr. Revell!
Product:
Fairport, NY
Very Pleased!
- D. Henderson
Product:
Fairport, NY
Wonderful Person, Great Service.I was very impressed with your service. It was very important to us that the door needed fixed ASAP. and it was none sooner than ASAP>
- Chettra Thapa
Great work again Fred, and thank you very much Mr. Thapa!
Product:
Fairport, NY
Great service and quick. Was offered several options for the repair--was impressed that they didn't try to force a total replacement right off the bat. Jason was informative and sent pictures of the door when it was completed. Would recommend to anyone looking.
- Bill Maskell
Great job Jason and thank you again Mr. Maskell!
Product:
Fairport, NY
We had to have our garage door and opener serviced quickly due to an impending snow storm, and Ron come to our rescue promptly, analyzed the problem and performed the service quickly and efficently. we would definitely recommend Precision.
- John Horvath
Thank you very much Mr. Horvath!
Fairport, NY
Jason was on time (actually early) and did a great job.
- Robert Bertucci
Great job Jason, and thank you again Mr. Bertucci!
Product:
Fairport, NY
During a particularly snowy night, our garage door became unhinged. We called for emergency service and within an hour Ronnie came. In the next hour, he had not only fixed the problems but took the necessary steps to ensure that they won't happen again. To have an issue like this fixed within two hours of making the initial phone call was a huge relief and beyond our expectations. We will definitely be calling Precision for all of our repair, maintenance, and replacement needs.
- Marilyn Perrin
Thank you again Mrs. Perrin!
Fairport, NY
Called Precision based on a co-worker's recommendation. He spoke highly of Precision! I called and scheduled an appointment to replace my garage door. Ron stopped by at the appointment time and told me straight out that nothing was wrong with my garage door and it would be a shame to replace it. Instead, he recommended a "Tune-Up" -- replace the springs, hardware on the door and balance it. I was thrilled with the idea (BIG SAVINGS!!!!). He sent out Jason to perform the tune up a few hours later and I was amazed!!! My garage door has never run so quiet and it's as light as a feather! I actually feel safe when I need to take the garage door off the electric opener -- it opens very securely and stays in place! I was extremely pleased with the work and the experience with Precision. I would highly recommend them to anyone!!!!!
- Valerie Boone
Thank you again Mrs. Boone, we really appreciate your comments!
Product:
Fairport, NY
Great job!
- R. Post
Product:
Fairport, NY
We love our door and opener. The tech was very knowledgeable and very enthusiastic. We found Precision on line. Uniform?- in this weather? We have had no problems and look forward to using these products for many years to come.
- Steven Watts
Fairport, NY
Ron is the best! And what a personality--just loved having him here. Gloria Miller
- Gloria Miller
Thank you again Gloria!
Fairport, NY
Jason did an excellent job fixing our garage door. The weather was cold and snowy, but he came with a smile on his face. I highly recommend the quick and reliable service provided by Jason and his company Precision.
- Maureen Betancourt
Great Job Jason!
Product:
Fairport, NY
Good service, and Fred explained my options. Very good Tech.
- L. Krueger
Product:
Fairport, NY
Thank you for such prompt & efficient service! Fred did a superb job, his advice to our need was right on! We will use you again if needed!
- M. Fish
Great job Fred!
Product:
Fairport, NY
I needed my exterior keypad reprogrammed. Precision came to my house, reprogrammed the keypad, and I
- Kate Gleason
Fairport, NY
Ronnie squeezed us in the day that I called. The spring had gone on our door and we were in the middle of our first snowfall of the year and really wanted to get our cars into the garage. He was super courteous and explained everything that we needed in laymans terms. He gave me my options without any undue pressure and finished the job in a very timely fashion. I would not hesitate to refer anyone to Ronnie and would use him again (although I hope that I don't have to anytime soon).
- John Avery
Thank you John!
I think all of us weary or concerned when it comes to hiring someone to do work in your home. Calling "Precision" was definitely the right call when came to repairing my Garage door. Ron showed up on time/when he said he would. He explained the repair I needed and the service was completed professional and fast. It doesn't get much easier than that.
- John Medley