4.9 1 2 3 4 5 150 Reviews

From Penfield, NY Homeowners

Garage Door Repair in Penfield, NY

Precision Garage Door

Same-day garage door repair in Penfield, NY, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Penfield, NY

Serving Penfield, NY

Proudly serving the Penfield, NY community with same day service.

Service truck

Local Garage Door Repair in Penfield, NY

Precision Garage Door of Rochester NY provides same-day garage door repair in Penfield, NY, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Penfield, NY homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Penfield and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Penfield, NY

Serving Penfield, NY

and surrounding communities

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What Customers are Saying

Summary based on the 150 most recent customer reviews

Precision Garage Door of Rochester in Penfield is reviewed very positively for prompt, professional garage door service and knowledgeable technicians who explain issues clearly, offer options, and complete repairs or installations efficiently. Customers frequently highlight courteous, friendly communication, smooth scheduling, and strong workmanship, with many noting fair pricing and high-quality results that leave doors operating quietly and reliably.

What Customers in Your Area Mention Most

Professionalism (68) Reviewers consistently describe the team as professional, courteous, and respectful, with technicians who are easy to work with and perform the job in a polished, businesslike manner. Speed (49) Customers repeatedly praise fast service, including same-day or next-day help, quick diagnosis, and efficient repairs or installations that are completed promptly. Communication (46) Reviews often note clear explanations, helpful updates, and technicians who take time to walk customers through the problem, repair options, and maintenance tips. Service (44) Customers consistently praise the overall service experience as excellent, helpful, courteous, and customer-focused from first contact through completion. Responsiveness (42) Reviewers frequently mention quick callbacks, prompt scheduling, and staff who answer calls and arrive when expected or sooner than expected. Expertise (41) Technicians are regularly described as knowledgeable, capable, and able to diagnose problems accurately while recommending practical solutions. Friendliness (39) Many reviews highlight friendly, personable, and pleasant technicians who make the service experience comfortable and easy. Workmanship (38) Customers praise thorough, efficient repairs and installations, often noting careful work, complete fixes, clean finishes, and doors that operate smoothly afterward. Value (20) Reviewers who mention cost usually say pricing is fair, reasonable, or competitive, and several describe the service as worth the price.

Recent Reviews from Penfield, NY

Gary Rozell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 08/05/2026

Sean and Bob were very professional, very pleased with the work they did.

Sean Seelig

Residential Technician: Sean Seelig

Service: Garage Door Repair

Rob Roemer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 06/19/2026

Very professional, courteous and got the job done in no time. Thanks guys!!

Felix Coriano

Residential Technician: Felix Coriano

Service: Garage Door Repair

Thomas Ross

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 06/09/2026

The door fix was fast and easy thanks to the knowledgeable technician. He also was kind enough to offer some advice on a little other project I was working on at the same time. Great customer service. Will definitely use their services again

Sadmir Hamzic

Residential Technician: Sadmir Hamzic

Service: Garage Door Opener Repair

Sabine & Skip Hill

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 05/13/2026

I have been happy since the very first contact I had with Precision. The owner Ron is a very knowledgeable and personable man. I would recommend this company in a heartbeat. Thank you again

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Repair

Suresh Bhatt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 04/02/2026

Excellent service and reasonable pricing with many choices

Felix Coriano

Residential Technician: Felix Coriano

Service: Garage Door Opener Repair

Fred Tyler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 02/21/2026

Very quick to respond to call made to fix garage door that was holding my car hostage in the garage. Especially on the weekend. Was on time, informative, and very friendly. Ron performed work in a timely manner and explained everything. The company is highly recommended, and I will refer them to my friends. Cost was also very reasonable.

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Product: Springs

Robert Stock

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 02/03/2026

Thank you, Ron, for getting our garage door to work. Thank you also for the new key pad & all of the programming! My husband laughed at my excitement to having everything working! He asked if you liked the chandelier in the garage??!!! Ha ha! Thanks again! Phyllis Stock

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Product: Remotes / Keypad

Cheryl Galante

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 01/29/2026

This company came fast and we had a nice guy come out and solve our problems quickly and the price was good, will call again when needed.thanks so much

Sean Seelig

Residential Technician: Sean Seelig

Service: Garage Door Repair

David Barbero

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 12/29/2025

My only concern is the online scheduling. When I called to verify the rep said there is nothing showing that I scheduled an appointment. I told her I have the confirmation showing my schedule date and time. Then she was going to schedule me out a week because my Tim was gone. So I was forced to do an emergency call which would have cost me additional $125. I was able to get the call earlier since there was a cancellation. Ron was great and quick. Job well done. Next time I will call for appointment and stay away with the online.

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Product: Springs

Christina Ferguson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 12/11/2025

Zikret was knowledgeable and professional. There were more things wrong with our doors and he gave us options.

Service: Garage Door Repair

Product: Springs

Donna Klembczyk

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 12/06/2025

Ron called to let me know he was coming on his way, with about 15 minutes notice. He was courteous, friendly, professional and carefully listened as I described the issue. He quickly diagnosed the issue and repaired it within minutes. Additionally he lubricated both garage door openers to be sure they were in good working order. The cost was less than I expected it to be. Excellent business. I highly recommend!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Repair

Cumar Sreekumar

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 10/17/2025

Precision Door Service was very responsive in answering our call and scheduling, the work was done in a thorough workman-like manner - no corners cut - and completed right on time. What more could I ask for as a customer!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Moira Fallon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 10/06/2025

I am so pleased with the work of Precision Door Service. They are always prompt, professional, and high quality workmanship. I highly recommend them!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Install

Product: Remotes / Keypad

Suresh Bhatt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 06/13/2025

Very precise discussion on our requirement and easy to understand detail of work, warranty and install

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Ark Ginzburg

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 03/03/2025

Nice job done. Fast and very professional.

Sadmir Hamzic

Residential Technician: Sadmir Hamzic

Service: Broken Garage Door Spring Repair

Product: Springs

Moira Fallon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 02/11/2025

Nick did an incredible job installing my new garage door! The door is beautiful, quiet, and well insulated. I am very pleased with the quality of the door, the professionalism of the installation, and the whole process from start to finish. I highly recommend Ron Kull and his team.

Ron Kull

Other Staff: Ron Kull

Service: Install Garage Doors

Product: Garage Doors

Mike Foster

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 02/10/2025

My door cable broke on Sunday, I called Precision Door Service and reached a nice woman who scheduled my service for a 7:00pm to 9:00pm slot. Ron called me and said he could get to me sooner at 3:30pm if I was available. I said of course. Ron repaired my door quickly and I'm thankful for the service.

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Repair

Product: Cables

Brian Chamberlain

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 02/05/2025

Called precision because my torsion spring had broken. Since its a $60 fee just to come to the house, I let them know exactly what needed to be replaced and the size spring it needed to make the trip worth the fee. The technician told my wife that putting in a new spring was a “bandaid fix” and tried to sell us a new garage door for $3000. Door is old. Doesn’t need to be replaced though. I gave specific instructions on what I wanted and they still tried to upsell my wife. Terrible. Will never do business with them.

Sadmir Hamzic

Residential Technician: Sadmir Hamzic

Service: Broken Garage Door Spring Repair

Chris Mangion

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 01/17/2025

Professional, fair pricing and on time. Always friendly and polite.

Phil Mormon

Residential Technician: Phil Mormon

Service: Garage Door Repair

Diane Arenas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 01/02/2025

I was pleased with precision garage service .And would call again in the future for thier service.

Service: Garage Door Opener Repair

Rebecca Valladares

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 12/18/2024

Precision came quickly and was clear and concise about what my options were. Phil was quick and expeditious in completing the work and telling me how to follow up in the future if anything was needed, he also gave me a few tips on how best to care for my new parts to keep them optimally functioning. Overall a quick and efficient experience, highly recommend!

Phil Mormon

Residential Technician: Phil Mormon

Service: Broken Garage Door Spring Repair

Product: Springs

Tom Bober

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 12/06/2024

Called 6:30AM today for a broken spring on our 4 year old garage door. Scheduled an emergency appointment for 7PM over the phone, but Ron was able to come over 11AM and replace the spring. Very grateful for the quick response, as we were unable to manually lift the door to get our cars out. Thanks, Ron!

Service: Broken Garage Door Spring Repair

Product: Springs

Sara Love

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 11/22/2024

Great job! Thanks.

Sean Seelig

Residential Technician: Sean Seelig

Service: Garage Door Repair

Product: Cables

Tetyana Romanyshyn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 11/16/2024

I gave 5 stars for Precision because technician is done great job at my garage door. Sean Seelig was very professional and competent, and was very easy to work with. He properly installed and programmed my garage door in timely manner. I'm very thankful for his service!

Sean Seelig

Residential Technician: Sean Seelig

Service: Garage Door Opener Install

Product: Garage Door Opener

Richard Lembo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 09/26/2024

I chose Precision Door Service due to past experiences. In fact I just recommended them to my son who needed a new garage door (installed on 9/23/24). Their service is outstanding and their pricing fair. My technician Z was superior. I have been recommending them for over 12 years when I had my garage door replaced. They are my go to garage door service.

Service: Garage Door Repair

Product: Garage Door Opener

Maryl Molloy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 09/24/2024

Great timely and professional service. Came out within a day of our call and the part was installed, and we could use our garage door immediately. Thanks so much, Ron, and we will be glad to give your name and phone number to all our neighbors and friends.

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Mark Mallie

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 05/13/2024

Top notch service. Your technician, Phil, did a great job explaining everything and making the repairs quickly. My setup was over 20 years old so the repair was definitely overdue. Your prices are very reasonable and your staff is very professional.

Phil Mormon

Residential Technician: Phil Mormon

Service: Broken Garage Door Spring Repair

Product: Springs

Charles Lempke

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 04/17/2024

I must say, Precision Door Service proved to be an excellent choice to replace the springs on my garage door. Using their on-line appointment scheduler I was able to secure a visit the very next day. No issue whatsoever. Phil M. showed up at the appointed time and proceeded to work up a quote for the work. The price, I thought, was more than fair and Phil accomplished the work within an hour. He was friendly, professional and meticulous. He also explained carefully the options I had without overselling. I could not have selected a better company. A good experience.

Phil Mormon

Residential Technician: Phil Mormon

Service: Garage Door Repair

Product: Springs

Maura Davis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 01/04/2024

Thank you for the quick and professional service!!

Service: Garage Door Repair

Rob

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 12/27/2023

These guys are fantastic... from the time they pick up the phone to the time they pull out of your driveway. Felix was the tech assigned to my house. He explained everything thoroughly and gave me a couple of cost options. Springs, cables and pulleys all replaced at a price I thought was very fair. Thanks guys!

Felix Coriano

Residential Technician: Felix Coriano

Service: Broken Garage Door Spring Repair

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Monroe County (585) 267-5174
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Precision Garage Door of Rochester
Office: (585) 223-8960
650 Mile Crossing Blvd.
Ste 1

Rochester, NY 14624