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Read what people are saying
about Precision Garage Door in:

Penfield, NY

Precision Garage Door of Rochester
has received 78 reviews, averaging 4.95 Stars:
Review:

One of my ancient garage door springs (65 years old?) finally broke. Mark was prompt and friendly, quickly assessed the situation, and provided me with options and quotes. He had to work a little extra hard to integrate the new parts with my older system but he got it all together. The door opens and closes smoothly just as it did before. Thanks Mark!
Mark Salas
Mark Sherman Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

Appointment was quick to be scheduled. Staff was professional in both demeanor and technical services. So happy to have my door working again with minimal hassle.
Paul Starowicz
Drew Stewart Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

I needed an adjustment to my garage door. It would either go all the way back up or after my adjustment go part of the way up. I called Precision after checking reviews online. I made the right decision as Mark Sherman responded to my house ahead of schedule. He was very professional and informative. He had it adjusted and lubed the spring and rollers before I could get out of my truck. I would not hesitate to call again.
Todd Monahan
Mark Sherman Service Provided:
Garage Door Opener Repair
Residential Technician:
Review:

I had a spring break on a Sunday, Precision was the only company that had staff answering the phone. Fast response time and the technician Dave was very professional, courteous, and clean.
Rick Catalfo
Dave Ackley Service Provided:
Broken Garage Door Spring Repair
Residential Technician:
Review:

Today was just for an an estimate for my insurance co and service call to see why the garage door malfunctioned. The door wasn't replaced but still excellent service. I'll call back when the claim is approved.
Yuki Cameron
Felix Coriano Service Provided:
Garage Door Repair
Residential Technician:
Review:

Great job, Quick, neat, and friendly. Installer did a great job.
Robert Falzalare
Ron Kull Service Provided:
Install Garage Doors
Product:
Garage Doors
Other Staff:
Review:

Excellent. Mark was very nice and friendly and located the problem and solved it. He came in a very timely manner. Thank you for such nice service.
Trudy Farrell
Mark Sherman Service Provided:
Garage Door Opener Repair
Residential Technician:
Review:

Have had you work on my garage door in the past.scheduling was easy. The service man was friendly, knowledgeable, and efficient. All my problems were rectified and the price was reasonable.
Daryl Krenichyn
Eric Johnsen Service Provided:
Garage Door Repair
Residential Technician:
Review:

Mark is fantastic...personable, professional, and I couldn't be more happy with the work he did. Door worked beautifully through the arctic temperatures of this past month. Thanks, Mark!!
Alisa Curlee
Mark Sherman Service Provided:
Garage Door Repair
Residential Technician:
Review:

5 stars! One of my garage door springs broke and I needed new ones. I was very satisfied from the moment I called to the repair process. I felt very comfortable with Ron. He is very personable and knowledgeable. I really appreciated knowing who was coming to my house prior to arrival and being able to read his bio beforehand was comforting. I highly recommend Precision. C. Rawls
C. Rawls
Ron Kull Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Other Staff:
Review:

Your technician was prompt, very courteous, and very efficient. He did a wonderful job replacing the torsion springs, rollers, and cable. The door has never been this quiet. Nicely done!
Charles Sheppard
Felix Coriano Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

Pleasant, courteous, and wow...fast!! Love the new door; thanks, Mark!
Alisa Curlee
Mark Sherman Service Provided:
Install Garage Doors
Product:
Garage Doors
Residential Technician:
Review:

Came within an hour of my call. Saw the issue immediately. Courteous and knowledgeable.
Judyann West
Eric Johnsen Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

Great Service! Came out on a Saturday afternoon. Highly recommend.
Michael Perlson
Ron Kull Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Other Staff:
Review:

Eric came to our house at the correct time, diagnosed our issues and clearly told us what needed to be done. After agreeing to the work, he went above and beyond what he had committed to do. Highly recommend! Thank you Eric!
Cheryl Hornig
Eric Johnsen Service Provided:
Garage Door Repair
Product:
Rollers
Residential Technician:
Review:

Excellent, professional and fast service!
Marcia Fries
Eric Johnsen Service Provided:
Garage Door Repair
Product:
Springs
Residential Technician:
Review:

They did a great job. Door is working and sounds much better!
Christine Carpenter
Mark Sherman Service Provided:
Garage Door Repair
Product:
Springs
Residential Technician:
Review:

Professional service at a competitive rate. Precision would be my choice for all garage door related issues.
Cory
A Response from: Mary

Thank you very much for choosing our service!

Felix Coriano Service Provided:
Garage Door Opener Install
Residential Technician:
Review:

Called and service tech was out within four hours. Great timing and everything was done quickly and at a reasonable price. Thank you.
David Gardner
A Response from: Mary

Thank you for choosing our service, and sending us your review!

Dave Ackley Service Provided:
Garage Door Repair
Residential Technician:
Review:

I was having significant issues with my old garage door; I was not sure what needed to be done. I had Mark S. from Precision out to take a look. In no time he had the problem diagnosed, I needed a whole new opener. He stayed past 6pm to ensure everything was installed and running properly. The new system he installed is much quieter and runs very smooth. I would highly recommend Mark and Precision Garage Door.
Devin Pogue
A Response from: Mary

Thank you for choosing our service, and sending us your review!

Mark Sherman Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Residential Technician:
Review:

I called Precision on a Saturday afternoon & had my garage door serviced by 8pm. Dave Ackley was prompt, kind & professional. Thank you!
Courtney Hibbard
A Response from: Mary

Thank you very much for the review for Dave! Thank you for choosing our service!

Dave Ackley Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
Residential Technician:
Review:

Absolutely professional, efficient, fairly priced, honest and friendly! My neighbor recommended Precision and I can see why! From the phone customer service representative to Dave, the door technician I felt secure in getting what I paid for. Thank you!
Sarah Farrelman
A Response from: Mary

Awesome, thank you for that review for Dave! We really appreciate you as our customer, thank you!

Dave Ackley Service Provided:
Garage Door Repair
Product:
Springs
Residential Technician:
Review:

Yes, I ran into my own garage door! I only wish I could have blamed someone else. However, it only got better from that point on. I called Precision and Ron came out the next morning. What a pro! He helped me choose the right door at a great price, and arranged to have it installed two days later. Dave arrived right on time and was finished in a flash. He cleaned up all the old door parts, the boxes, everything. Precision recycles and that's very important to me. Most of all, l LOVE my new garage door. It's better than I imagined. Thanks Precision. You've earned my business.
Katherine Hunter
A Response from: Mary

Thank you so much for the AWESOME & detailed review! We appreciate you taking the time to send it! Great job done by Dave!

Service Provided:
Install Garage Doors
Review:

Five Stars Ron was very knowledgeable, friendly and courteous. He was very willing to answer all my questions during the repairs performed on our garage door. We are very pleased with his work and would recommend Precision and Ron to anyone needing garage door services. Thank you for the great and prompt service.
Don Froehler
A Response from: Mary

Thank you so much for taking the time to send us your review!

Ron Kull Service Provided:
Broken Garage Door Spring Repair
Other Staff:
Review:

After doing some on-line research, I decided to go with Precision for my new garage door opener. Their Chamberlain openers are great and much quieter than my old machine. Precision's pricing is competitive and their service was top notch. They showed up right on time and did a great job on the installation.
Dirk Dunbar
A Response from: Mary

Thank you very much for your review! We appreciate you as our customer!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Ron did an excellent job
Humberto Urioste
Ron Kull Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Other Staff:
Review:

We have been using them for a long time. very satisfied.
Nancy Hilt
Felix Coriano Service Provided:
Broken Garage Door Spring Repair
Residential Technician:
Review:

We've used Precision in the past and were very satisfied with the service. This time around we had a broken spring. Dave discussed what needed to be done, giving us a couple of scenarios we should consider. We picked one and he went right to work. We are very pleased with the outcome.
Garry & susan Rozell
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

the technician arrived on time, corrected problem and advised me on future work that will be needed.
Chris Vandervoort
Service Provided:
Garage Door Repair
Review:

We had an issue with our opener and it just wasn't reliable. It was a chain drive that made lots of noise in addition to refusing to work at the most inopportune moments. Ron gave me a quote on a new belt drive unit and when we had finally had it with our old opener I called to have it replaced. They offered to do it the next day, on a Sunday! The installation was done quickly, professionally, and our new opener is nearly silent in comparison to the old unit.
Steve Pete
A Response from: Mary

Thank you very much for being a loyal customer, we appreciate it!

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
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