4.9 1 2 3 4 5 150 Reviews

From Penfield, NY Homeowners

Garage Door Repair in Penfield, NY - Page 5

Precision Garage Door

Same-day garage door repair in Penfield, NY, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Penfield, NY

Serving Penfield, NY

Proudly serving the Penfield, NY community with same day service.

Service truck

Local Garage Door Repair in Penfield, NY

Precision Garage Door of Rochester NY provides same-day garage door repair in Penfield, NY, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Penfield, NY homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Penfield and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Penfield, NY

Serving Penfield, NY

and surrounding communities

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What Customers are Saying

Summary based on the 150 most recent customer reviews

Precision Garage Door of Rochester in Penfield is reviewed very positively for prompt, professional garage door service and knowledgeable technicians who explain issues clearly, offer options, and complete repairs or installations efficiently. Customers frequently highlight courteous, friendly communication, smooth scheduling, and strong workmanship, with many noting fair pricing and high-quality results that leave doors operating quietly and reliably.

What Customers in Your Area Mention Most

Professionalism (68) Reviewers consistently describe the team as professional, courteous, and respectful, with technicians who are easy to work with and perform the job in a polished, businesslike manner. Speed (49) Customers repeatedly praise fast service, including same-day or next-day help, quick diagnosis, and efficient repairs or installations that are completed promptly. Communication (46) Reviews often note clear explanations, helpful updates, and technicians who take time to walk customers through the problem, repair options, and maintenance tips. Service (44) Customers consistently praise the overall service experience as excellent, helpful, courteous, and customer-focused from first contact through completion. Responsiveness (42) Reviewers frequently mention quick callbacks, prompt scheduling, and staff who answer calls and arrive when expected or sooner than expected. Expertise (41) Technicians are regularly described as knowledgeable, capable, and able to diagnose problems accurately while recommending practical solutions. Friendliness (39) Many reviews highlight friendly, personable, and pleasant technicians who make the service experience comfortable and easy. Workmanship (38) Customers praise thorough, efficient repairs and installations, often noting careful work, complete fixes, clean finishes, and doors that operate smoothly afterward. Value (20) Reviewers who mention cost usually say pricing is fair, reasonable, or competitive, and several describe the service as worth the price.

Recent Reviews from Penfield, NY

Stephen Chamberlain

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 11/23/2012

Mark did a very professional job. Very good technician.

Response from Ron Business Owner

Thank you very much for sending us your review! Great job Mark!

Service: Garage Door Opener Repair

Lawrence Nazarian

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 11/15/2012

Your advertising coupon was very professional and induced me to call. I was given an appointment for the next day, and Mark called as promised and came on time. He determined that we needed a new opener and installed it in about 1.5 hours after arrival. He was friendly, professional, and informative. Overall, I was very pleased.

Response from Ron Business Owner

Thank you very much for choosing our service! We really appreciate you as our customer! Great job Mark!

Service: Garage Door Opener Install

Product: Remotes / Keypad

Nancy VanNess

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 11/13/2012

Dear Precision, The Technician (Mark) was great. First he had "called" to say he was at a job site that was running bit longer than expected(which was fine since I was home for the remainder of the day anyway). Secondly, I had lost my voice with Laryngitis & Mark was able to talk to my husband on the phone & explain the door situation. And lastly he had given me great information to maybe replacing the door opener and how to keep the tracks from becoming flat & showed me how to tighten the bolts on the door. He was quick and very, very nice to have as a service Technician.

Response from Ron Business Owner

Thank you very much for choosing our service & for sending us your detailed review! We really appreciate you as our customer!!

Service: Garage Door Repair

Product: Cables

Dana Quiel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 09/01/2012

Our spring broke, so we had it replaced along with new rollers and cables. However the old door began popping after these repairs. Ronnie came by the same day we called him and said we needed a new door and he gave us a full credit for the prior work toward the new door. Mark installed the new door the next day. He was very friendly even as I watched him work to learn how the pros install doors. He was nice to return two days later, on short notice, to install the weatherstripping after I painted the trim around the new door. Their customer service is excellent and their product are top quality.

Response from Ron Business Owner

Thank you very much for sending us your detailed review, we really appreciate your comment! We so glad to hear that you are satisfied with your experience, thank you. Great job Mark!

Service: Install Garage Doors

Product: Garage Doors

Ed Plonsky

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 07/24/2012

Mark did an excellent job installing the 2 springs, on a very hot, hot day.. You have a super installer.. Ed

Response from Ron Business Owner

Thank you very much!! We really appreciate you as our customer! Great job done by Mark!!

Service: Broken Garage Door Spring Repair

John Toto

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 07/07/2012

Mark was excellent! He was on time, diagnosed the issue and completed the repairs very quickly. He was very professional and courteous. I couldn't have asked for better service! I would definitely recommend Precision to anyone!

Response from Ron Business Owner

Thank you very much for sending us your review, we really appreciate you choosing our service! Great job done by Mark!

Service: Broken Garage Door Spring Repair

Maureen Massaro

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 05/29/2012

Felix was very nice and did a great job!

Response from Ron Business Owner

Thank you very much for your review!

Felix Coriano

Residential Technician: Felix Coriano

Service: Garage Door Opener Repair

Product: Remotes / Keypad

B. Kowiak

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 05/16/2012

Mark did an excellent job on the repairs at our house today, thank you!

Response from Ron Business Owner

Thank you very much for calling us with your comments! Great job Mark!

Service: Broken Garage Door Spring Repair

Ned Seachman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 03/01/2012

I have used Precision for over 10 years because of their 24 hr. operator availability and quick response from a nearby location. Repairs have been well done by courteous technicians. Of course, I would always prefer lower prices.

Response from Ron Business Owner

Mr. Seachman, thank you very much for taking the time to submit a review! We really appreciate you as our customer!

Service: Broken Garage Door Spring Repair

Charles Nocera

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 01/31/2012

I found Precision on line and liked the reviews and also liked the location , because it's near to my home....Mark Sherman was FABULOUS!!!!!! 5 Stars.!!!!!! He came when he told us he would, put a new door in and a new opener and was very neat and professional. I'm not too good with technology, but with Marks help he showed me all the instructions and made it easy for me to understand....Give Mark a HUGE raise ! I will recommend Precision and especially Mark....Thanks so much, Annie Nocera.

Response from Ron Business Owner

Thank you very much! We really appreciate your time & your comments! Great job Mark!

Service: Install Garage Doors

Mike Poliszuk

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 01/27/2012

Very great company. Quality door and quality work. Very happy with my new garage door. Thanks

Response from Ron Business Owner

Thank you Mr. Poliszuk for taking the time to send us your comments, we really appreciate it!!

Ron Kull

Other Staff: Ron Kull

Service: Install Garage Doors

Product: Garage Doors

garry rozell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 12/23/2011

I needed my garage door fixed on the weekend and considered it an emergency,which incurred an extra charge, but was well worth it. Great timely response and excellent service. I will need a new garage door opener soon. These are the people I will be ordering from.

Response from Ron Business Owner

Thank you for your comments, we really appreciate you as our customer! Great job Felix!

Service: Garage Door Repair

Product: Rollers

R. Sargent

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 11/25/2011

I had a very difficult situation, other door companies said they could not put a door in with my low beams. Ron figured out a way, he then adjusted the doors and the trim and they work great! I'm very happy!

Response from Ron Business Owner

Thank you very much Mr. Sargent, we really appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Install Garage Doors

Product: Garage Doors

Michael Lasser

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 11/01/2011

We were supposed to go out Saturday night but our garage door was good and stuck. The real problem was that I had a plane to catch the next morning and both cars were in the garage. I called at approximately 5:30, and the person who answered said that someone would come between 9:00 and 11:00. Felix arrived at 8:30. He was friendly and courteous, and went right to work. He explained what he was doing in a clear way, and offered reassurance about the repair. He represents your company very well and we were glad to have our door running better than before within a couple of hours.

Response from Ron Business Owner

Thank you very much, we really appreciate you as our customer! Great job Felix!

Felix Coriano

Residential Technician: Felix Coriano

Service: Broken Garage Door Spring Repair

Chris Lestori

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 10/06/2011

Quick response and thorough repair of our problem. Ron did a great job explaining the problem as well as reviewing the projected life of the opener.

Response from Ron Business Owner

Thank you very much!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Repair

W. Dowdle Jr

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 09/08/2011

Very knowledgeable, professional, & friendly.

Response from Ron Business Owner

Thank you again Mr. & Mrs. Dowdle, we really appreciate you as our customers!

Ron Kull

Other Staff: Ron Kull

Service: Install Garage Doors

Product: Garage Doors

Maj. J.G.Stokes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 09/08/2011

We purchased a new #2283 CHI door, almond color. The service was "outstanding" in every aspect from removal of old door to installing new door. The total job was done by the expert owner in a total of 3 hours.

Response from Ron Business Owner

Thank you very much Mr. Stokes, we really appreciate you as our customer!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Install

Patrick Mulvehill

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 07/28/2011

Great friendly service. Was at the house on a Sunday within 45 min. Explained all my options in a clear and concise manner. Excellent work.

Response from Ron Business Owner

Thank you very much Mr. Mulvehill, we really appreciate it!

Ron Kull

Other Staff: Ron Kull

Service: Broken Garage Door Spring Repair

Product: Springs

Kathleen Tipper

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 03/30/2011

I made my decision to work with Precision solely based upon the professionalism and courtesy of Service Technician, Jason Wagar. I had previously received a quote from another service provider, which was less than Precision, but they lacked the ability to provide a great customer experience. I am completely satisfied with my new garage door install and will recommend Precision in the future. Many thanks for your hard work and dedication to your customers!

Response from Ron Business Owner

Thank you very much again Ms. Tipper, we really appreciate it!!

Service: Install Garage Doors

Product: Garage Doors

Yuri Ryekin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 03/22/2011

We were very pleased with the precise job. Ron Kull replaced our 47 years old broken wooden door by new steel door in less than 2 hours. We shopped around for new garage door and glad we've dealt with Precision Doors. I will definitely recommend their service to everyone.

Response from Ron Business Owner

Thank you very much Mr. Ryekin!

Ron Kull

Other Staff: Ron Kull

Service: Install Garage Doors

Product: Garage Doors

Ray Scott

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 03/09/2011

I am writing to express our genuine satisfaction for a job well done by Jason. I had not viewed your website prior to this time. As I observed the commitments you make to your prospective clients, I can honestly say that Jason personified them all. Thanks again for a job well done.

Response from Ron Business Owner

Thank you again Mr. Scott!

Service: Broken Garage Door Spring Repair

G. Hahn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 02/10/2011

Really special service person and very competent. Friendly, courteous response to my many questions. An enjoyable & efficient visit. Very satisfied & pleased with Precision.

Response from Ron Business Owner

Thank you again Mr. Hahn!

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Repair

Product: Garage Doors

Terry O'Neil

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 02/08/2011

Great Job. Your tech, Fred, was prompt and very knowledgeable. Door was repaired to my complete satisfaction and at a fair price.

Response from Ron Business Owner

Thank you again Mr. O'Neil!

Service: Broken Garage Door Spring Repair

Product: Garage Doors

A. Munto

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 01/28/2011

Excellent overall! Would gladly give name to family & friends.

Response from Ron Business Owner

Great Job Fred, and thank you again Mr. Munto for your great feedback.

Service: Broken Garage Door Spring Repair

Product: Garage Doors

Brian Siesto

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 01/19/2011

Excellent service! Fred took the time to go over preventative maintenance with me, and was finished installing the new springs and hardware in less than 45 minutes. Thanks for a great job!

Service: Broken Garage Door Spring Repair

Product: Garage Doors

Kammy Mandeville

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 12/13/2010

very nice and polite, will do business again

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Repair

Product: Garage Doors

R. Warshof

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 12/09/2010

Fred Vaccaro was out today. He called ahead to see if I was home this AM (rather than do an emergency call tonight). I was, so he came over & spent the time to adjust my door. He's always friendly and efficient. I truly appreciate his timeliness in coming this AM instead of tonight, and fixing my problem so my wife doesn't have the door not close or open when I am not home.Thanks again, Fred. And, thanks Ronnie for following up. Merry Christmas to all.

Service: Broken Garage Door Spring Repair

Product: Garage Doors

Kathleen Stear

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 11/12/2010

I have had to use the service of precision doors three times now in the past 6 months. Each time, I worked with a professional who knew exactly what I needed, and more importantly what I did NOT need. I was so impressed with Ron's work that I recommended him to my brother when he had to have a new garage door installed.I will continue to use Precision Doors for all my garage door needs and will continue to recommend their service to others.

Ron Kull

Other Staff: Ron Kull

Service: Garage Door Opener Install

Product: Garage Doors

Tony Felicetti

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 10/12/2010

This was the first time we used Precision Door and we were extremely satisfied with the service. Jason Wagar, our certified technician, was clearly very knowledgeable and capable. He arrived at the time I was told and was able to address our problem. We made this call cold, based on a yellow pages ad, but could not have been more pleased. I definitely will call Precision Door in the future!

Service: Garage Door Repair

Product: Springs

David Durr

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Penfield, NY 09/27/2010

2nd time we've had Jason over the past couple of years--each for different issues. Very courteous, professional and efficient.

Service: Garage Door Repair

Product: Springs

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Precision Garage Door of Rochester
Office: (585) 223-8960
650 Mile Crossing Blvd.
Ste 1

Rochester, NY 14624