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about Precision Garage Door in:
Penfield, NY
Precision Garage Door of Rochesterhas received 122 reviews, averaging 4.89 Stars:
Penfield, NY
Thank you very much for sending us your review!
Penfield, NY
Great job. Got done what needed doing and in a reasonable amount of time. Quick turn-around from time of placing the call to service tech on sight. Would not hesitate to recommend you to anyone needed garage door service of any type.
- Bob Dobbin
Thank you very much, we really appreciate you as our customer!
Penfield, NY
Mark did a very professional job. Very good technician.
- Stephen Chamberlain
Thank you very much for sending us your review! Great job Mark!
Penfield, NY
Your advertising coupon was very professional and induced me to call. I was given an appointment for the next day, and Mark called as promised and came on time. He determined that we needed a new opener and installed it in about 1.5 hours after arrival. He was friendly, professional, and informative. Overall, I was very pleased.
- Lawrence Nazarian
Thank you very much for choosing our service! We really appreciate you as our customer! Great job Mark!
Product:
Penfield, NY
Dear Precision, The Technician (Mark) was great. First he had "called" to say he was at a job site that was running bit longer than expected(which was fine since I was home for the remainder of the day anyway). Secondly, I had lost my voice with Laryngitis & Mark was able to talk to my husband on the phone & explain the door situation. And lastly he had given me great information to maybe replacing the door opener and how to keep the tracks from becoming flat & showed me how to tighten the bolts on the door. He was quick and very, very nice to have as a service Technician.
- Nancy VanNess
Thank you very much for choosing our service & for sending us your detailed review! We really appreciate you as our customer!!
Product:
Penfield, NY
Our spring broke, so we had it replaced along with new rollers and cables. However the old door began popping after these repairs. Ronnie came by the same day we called him and said we needed a new door and he gave us a full credit for the prior work toward the new door. Mark installed the new door the next day. He was very friendly even as I watched him work to learn how the pros install doors. He was nice to return two days later, on short notice, to install the weatherstripping after I painted the trim around the new door. Their customer service is excellent and their product are top quality.
- Dana Quiel
Thank you very much for sending us your detailed review, we really appreciate your comment! We so glad to hear that you are satisfied with your experience, thank you. Great job Mark!
Product:
Penfield, NY
Mark did an excellent job installing the 2 springs, on a very hot, hot day.. You have a super installer.. Ed
- Ed Plonsky
Thank you very much!! We really appreciate you as our customer! Great job done by Mark!!
Penfield, NY
Mark was excellent! He was on time, diagnosed the issue and completed the repairs very quickly. He was very professional and courteous. I couldn't have asked for better service! I would definitely recommend Precision to anyone!
- John Toto
Thank you very much for sending us your review, we really appreciate you choosing our service! Great job done by Mark!
Penfield, NY
Felix was very nice and did a great job!
- Maureen Massaro
Thank you very much for your review!
Product:
Residential Technician: Felix Coriano
Penfield, NY
Mark did an excellent job on the repairs at our house today, thank you!
- B. Kowiak
Thank you very much for calling us with your comments! Great job Mark!
Penfield, NY
I have used Precision for over 10 years because of their 24 hr. operator availability and quick response from a nearby location. Repairs have been well done by courteous technicians. Of course, I would always prefer lower prices.
- Ned Seachman
Mr. Seachman, thank you very much for taking the time to submit a review! We really appreciate you as our customer!
Penfield, NY
I found Precision on line and liked the reviews and also liked the location , because it's near to my home....Mark Sherman was FABULOUS!!!!!! 5 Stars.!!!!!! He came when he told us he would, put a new door in and a new opener and was very neat and professional. I'm not too good with technology, but with Marks help he showed me all the instructions and made it easy for me to understand....Give Mark a HUGE raise ! I will recommend Precision and especially Mark....Thanks so much, Annie Nocera.
- Charles Nocera
Thank you very much! We really appreciate your time & your comments! Great job Mark!
Penfield, NY
Very great company. Quality door and quality work. Very happy with my new garage door. Thanks
- Mike Poliszuk
Thank you Mr. Poliszuk for taking the time to send us your comments, we really appreciate it!!
Penfield, NY
I needed my garage door fixed on the weekend and considered it an emergency,which incurred an extra charge, but was well worth it. Great timely response and excellent service. I will need a new garage door opener soon. These are the people I will be ordering from.
- garry rozell
Thank you for your comments, we really appreciate you as our customer! Great job Felix!
Product:
Penfield, NY
I had a very difficult situation, other door companies said they could not put a door in with my low beams. Ron figured out a way, he then adjusted the doors and the trim and they work great! I'm very happy!
- R. Sargent
Thank you very much Mr. Sargent, we really appreciate you as our customer!
Penfield, NY
We were supposed to go out Saturday night but our garage door was good and stuck. The real problem was that I had a plane to catch the next morning and both cars were in the garage. I called at approximately 5:30, and the person who answered said that someone would come between 9:00 and 11:00. Felix arrived at 8:30. He was friendly and courteous, and went right to work. He explained what he was doing in a clear way, and offered reassurance about the repair. He represents your company very well and we were glad to have our door running better than before within a couple of hours.
- Michael Lasser
Thank you very much, we really appreciate you as our customer! Great job Felix!
Penfield, NY
Quick response and thorough repair of our problem. Ron did a great job explaining the problem as well as reviewing the projected life of the opener.
- Chris Lestori
Thank you very much!
Penfield, NY
We purchased a new #2283 CHI door, almond color. The service was "outstanding" in every aspect from removal of old door to installing new door. The total job was done by the expert owner in a total of 3 hours.
- Maj. J.G.Stokes
Thank you very much Mr. Stokes, we really appreciate you as our customer!
Penfield, NY
Very knowledgeable, professional, & friendly.
- W. Dowdle Jr
Thank you again Mr. & Mrs. Dowdle, we really appreciate you as our customers!
Penfield, NY
Great friendly service. Was at the house on a Sunday within 45 min. Explained all my options in a clear and concise manner. Excellent work.
- Patrick Mulvehill
Thank you very much Mr. Mulvehill, we really appreciate it!
Penfield, NY
I made my decision to work with Precision solely based upon the professionalism and courtesy of Service Technician, Jason Wagar. I had previously received a quote from another service provider, which was less than Precision, but they lacked the ability to provide a great customer experience. I am completely satisfied with my new garage door install and will recommend Precision in the future. Many thanks for your hard work and dedication to your customers!
- Kathleen Tipper
Thank you very much again Ms. Tipper, we really appreciate it!!
Product:
Penfield, NY
We were very pleased with the precise job. Ron Kull replaced our 47 years old broken wooden door by new steel door in less than 2 hours. We shopped around for new garage door and glad we've dealt with Precision Doors. I will definitely recommend their service to everyone.
- Yuri Ryekin
Thank you very much Mr. Ryekin!
Penfield, NY
I am writing to express our genuine satisfaction for a job well done by Jason. I had not viewed your website prior to this time. As I observed the commitments you make to your prospective clients, I can honestly say that Jason personified them all. Thanks again for a job well done.
- Ray Scott
Thank you again Mr. Scott!
Penfield, NY
Really special service person and very competent. Friendly, courteous response to my many questions. An enjoyable & efficient visit. Very satisfied & pleased with Precision.
- G. Hahn
Thank you again Mr. Hahn!
Penfield, NY
Great Job. Your tech, Fred, was prompt and very knowledgeable. Door was repaired to my complete satisfaction and at a fair price.
- Terry O'Neil
Thank you again Mr. O'Neil!
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Penfield, NY
Excellent overall! Would gladly give name to family & friends.
- A. Munto
Great Job Fred, and thank you again Mr. Munto for your great feedback.
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Penfield, NY
Excellent service! Fred took the time to go over preventative maintenance with me, and was finished installing the new springs and hardware in less than 45 minutes. Thanks for a great job!
- Brian Siesto
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Penfield, NY
very nice and polite, will do business again
- Kammy Mandeville
Penfield, NY
Fred Vaccaro was out today. He called ahead to see if I was home this AM (rather than do an emergency call tonight). I was, so he came over & spent the time to adjust my door. He's always friendly and efficient. I truly appreciate his timeliness in coming this AM instead of tonight, and fixing my problem so my wife doesn't have the door not close or open when I am not home.Thanks again, Fred. And, thanks Ronnie for following up. Merry Christmas to all.
- R. Warshof
Product:
Penfield, NY
I have had to use the service of precision doors three times now in the past 6 months. Each time, I worked with a professional who knew exactly what I needed, and more importantly what I did NOT need. I was so impressed with Ron's work that I recommended him to my brother when he had to have a new garage door installed.I will continue to use Precision Doors for all my garage door needs and will continue to recommend their service to others.
- Kathleen Stear
(585) 267-5174
(585) 267-5174(585) 300-4522
(585) 300-4522(585) 612-4164
(585) 612-4164(315) 670-4607
(315) 670-4607(585) 682-2740
(585) 682-2740(315) 290-3137
(315) 290-3137(585) 302-4334
(585) 302-4334(585) 612-4202
(585) 612-4202
Precision was referred to my by my realtor, Ben Henderson. Ron Kull showed up assessed the situation within minutes ( a badly frayed cable), replaced faulty cable, balanced all forces, tightened bolts and voila! the door was good as new. Service was explained, efficient, technician was knowledgeable and courteous. Great experience!
- Carolyn Gray