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Read what people are saying
about Precision Garage Door in:

Rochester, NY

Precision Garage Door of Rochester
has received 655 reviews, averaging 4.97 Stars:
Review:

We just had Precision Door come to our house and fix our garage door. Felix, our tech, is very knowledgeable and did an excellent job! I told him that I love the service Precision Door gives and all their technicians are very well trained and very reliable. I will NEVER use another garage door company ever....Precision Door is the best!!!
Cynthia Denas
Service Provided:
Garage Door Repair
Review:

Dave Ackley stopped by 37 Albemarle St. to check out the wooden garage door which is 70 yrs old. He lubricated the tracks to help the wheels roll smoother. He was informative regarding the door. He referred us to another garage door company who might possess a supply of older springs, tracks and door lock. He was all one might ask for in any business man, helpful and honest. He represents well the Precision Door Service Co. Thank You for your honesty. Ben Antonelli
Ben Antonelli
Service Provided:
Garage Door Repair
Review:

Dave was my installer and was great! He was fast, clean and efficient. He gave me a lot of confidence that I had bought a quality product. I would suggest precision doors to anyone.
Tim Tumia
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

marty brodie was great!
Daniel King
Service Provided:
Garage Door Repair
Review:

We are very pleased with our new custom wood carriage house garage door. Ron and his team made the process very easy and the garage now looks fantastic! Our house is in an historic city neighborhood on a corner lot and the garage is very visible from the sidewalk. We have received many compliments!
Tim Enright
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Very Professional and good communication skills.
Julie Crawford
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Previous courteous and reliable experience made my decision easier to schedule a garage door tuneup. As i respected results was the same .
James Zarcone
Service Provided:
Garage Door Repair
Review:

I chose Precision because they had the highest ratings. Mark Sherman came out and identified quickly what was wrong with my garage opener/door. Very pleased with his services. Would highly recommend them.
Aimee
Service Provided:
Garage Door Repair
Review:

Marty Brodie was great. The garage door closes smoothly now and is whisper quiet. We will definitely use Precision again.
Martin Schulke
Service Provided:
Garage Door Opener Repair
Review:

Yes, a broken garage door spring … surprise!!! Your 7x24 service made my day and then complete by the great service provided by Drew Stewart, the technician. I appreciated knowing the name of the technician assigned to my call, Drew's call to inform me he was on the way, and then the great service he provided! Very professional and explained what was needed and what needed to be checked. Thank you Precision! Thank you, Drew.
Antonia Carfagna
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

5 stars very professional and polite.
Carol Mastowski
Service Provided:
Garage Door Opener Repair
Review:

Wow, I was very please with the work Mark Sherman did replacing my garage door opener. He was GREAT! His job was perfect! I am very happy with the job he did and I am looking forward to recommend him to any of my friends.
Hans Susstrunk
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

Chose Precision because of the advertisement on a billboard. Looked at the website and saw nothing but great reviews so I gave them a call. Great customer service, great work and to show up the next day is unbelievable. Have already recommended them to friends and family. Thanks again!
Tim Hecht
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Review:

I would give Mark's service on Saturday a 5-star rating. He came right on time, found the problem was a broken wire in the activation system, and fixed it. Now the door works fine. He also did a lubrication of the mechanism, and the door runs quieter now. All this for about $50! So it was a very good service.
Trevor Ewell
Service Provided:
Garage Door Opener Repair
Review:

Came when they said they would come, made the repair that was needed, was pleasant and courteous, was reasonably priced. Will use Precision for all future repairs needed.
Tammy Dostman
Service Provided:
Broken Garage Door Spring Repair
Review:

I am a repeat customer of Percision. We originally called 10+ years ago for a broken spring. We called on a Saturday afternoon, and a tech arrived a short time later. At that time the tech quickly rectified our problem, by replacing a broken spring. He explained that we only had one spring, but a two spring system would be recommended due to the size of our door. The work was done quickly and at a fair price. Today, my daughter called me at work to say she heard a loud noise while the garage door was closing, and the door was stuck halfway down. I told her not to worry, I know a guy. When I arrived home, I found a broken spring and a broken cable. I looked up the number for Precision Door and called for after-hours service. Within minutes I received a phone call from a tech who told me he was on his way to my home. He arrived and looked over the job and gave me an exact quote. He had all the parts in stock, on his truck, and had the door operating in about an hour. Prompt, courteous, and very professional. Three words I would use to describe the individual who serviced my garage door, on both occasions ! I would recommend your company to anyone.
Vincent Ariola
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Eric was great, didn't take long didn't try give me what I didn't need. Right to the point made sure it safe and in running order. Great price! Thanks will definitely use in the future if needed or recommend.
Solana C.
Service Provided:
Garage Door Repair
Review:

I decided to go with Precision because of the great reviews I saw. They did not disappoint. Service was very quick! They came on a Sunday morning to fix my door. Eric did a GREAT job getting me up and going again. I would highly recommend Precision based on my experience.
Bill Crocker
Service Provided:
Garage Door Repair
Product:
Cables
Review:

Your installer was very efficient and explained what the problem was and what the options were. He performed the work in a timely manner.
Peter Zepetella
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Felix was prompt and very personable. He was able to fix our problem quickly and also lubricated all of our garage doors as well as nailing up some molding over one of the doors. All this for 54.00! Good DEAL !
Pat Hunt
Service Provided:
Garage Door Repair
Review:

We were very satisfied with the service and rep , Dave from your company. He explained what needed to be done, and did it in record time, wasn't high pressure when we asked him questions about new door prices. We will definitely call Precision again.
Ellen and Richard Rebban
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Mark was here at time promised and got right to work. Completed installation as promised and hauled away all trash generated. Excellent job by a quality person and company.
Carol Favret
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Was here in a timely manner and got the job done quickly
Steven Drogan
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Well done. He knows the door systems very well. Went right to the problem and fixed it. Then performed several maintenance items. This kind of service makes me feel good. Thanks
Ken Corby
Service Provided:
Garage Door Repair
Review:

I am happy with the results
Shirley Klumpp
Service Provided:
Garage Door Repair
Review:

Marty was courteous and friendly. I contacted Precision Door to find out what was wrong with my Genie door opener and if it could be repaired. I was never told what was wrong with it or whether or not it could be repaired (I did later see a review that they don't install Genie products so I am still wondering if mine can be repaired)... Instead he tried to sell me a new door. Why? Because my door (which even he admitted is in great condition still) is old and heavy. When I said a new door was not happening he explained that he was recommending it because one of my springs was not in great condition and the other spring was doing all of the heavy lifting (a new door would be lighter and have a different spring system). When I asked point blank if the spring could just be replaced I found out it could but that they don't carry springs that large and it would have to be ordered. While he was figuring out a new estimate for me I started looking online for spring costs. Well, I was quite surprised when Marty's quote for springs was 3 times the retail price I found online. I understand businesses mark up the products they sell but 3 times the RETAIL price is a bit excessive. Your staff is friendly and I don't doubt that your company has good products and does good work. I do however wonder about your honesty and integrity. I value honesty and the way this visit was handled does not make me comfortable with your company.
Marlana
Service Provided:
Garage Door Opener Repair
Review:

Thank you for you quick and on time precision service. The gentleman you sent was excellent and early too.
Joe Korn
Service Provided:
Garage Door Repair
Product:
Cables
Review:

I'm Happy with the service I received from Precision door. My appointment was at 8:00 am the technician arrive 15 minutes early. Introduced him self dress professional and greet me with a smile. The service was great and Ron was very knowledgeable. Will refer to friends and family.
Claxton Wells
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Marty did a nice job fixing our garage. Was able to come earlier than scheduled. Recognized he had to replace a part that was replaced a few months earlier so did not charge. All in all very happy
Neal Rogachefsky
Service Provided:
Garage Door Repair
Review:

I chose Precision on a friends referral and because they were close by. I appreciated that the service person was prepared to install a new garage door opener and I did need so no time was wasted. I also appreciated him trying to save me money in any way he could. I’m very happy with Precision and I highly recommend them. I give them a 5 star rating
Lori Zajia
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
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