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Read what people are saying
about Precision Garage Door in:

Rochester, NY

Precision Garage Door of Rochester
has received 633 reviews, averaging 4.96 Stars:
Review:

Was here in a timely manner and got the job done quickly
Steven Drogan
Mark Sherman Service Provided:
Garage Door Repair
Product:
Springs
Residential Technician:
Review:

Well done. He knows the door systems very well. Went right to the problem and fixed it. Then performed several maintenance items. This kind of service makes me feel good. Thanks
Ken Corby
Mark Sherman Service Provided:
Garage Door Repair
Residential Technician:
Review:

I am happy with the results
Shirley Klumpp
Eric Johnsen Service Provided:
Garage Door Repair
Residential Technician:
Review:

Marty was courteous and friendly. I contacted Precision Door to find out what was wrong with my Genie door opener and if it could be repaired. I was never told what was wrong with it or whether or not it could be repaired (I did later see a review that they don't install Genie products so I am still wondering if mine can be repaired)... Instead he tried to sell me a new door. Why? Because my door (which even he admitted is in great condition still) is old and heavy. When I said a new door was not happening he explained that he was recommending it because one of my springs was not in great condition and the other spring was doing all of the heavy lifting (a new door would be lighter and have a different spring system). When I asked point blank if the spring could just be replaced I found out it could but that they don't carry springs that large and it would have to be ordered. While he was figuring out a new estimate for me I started looking online for spring costs. Well, I was quite surprised when Marty's quote for springs was 3 times the retail price I found online. I understand businesses mark up the products they sell but 3 times the RETAIL price is a bit excessive. Your staff is friendly and I don't doubt that your company has good products and does good work. I do however wonder about your honesty and integrity. I value honesty and the way this visit was handled does not make me comfortable with your company.
Marlana
Marty Brodie Service Provided:
Garage Door Opener Repair
Residential Technician:
Review:

Thank you for you quick and on time precision service. The gentleman you sent was excellent and early too.
Joe Korn
Felix Coriano Service Provided:
Garage Door Repair
Product:
Cables
Residential Technician:
Review:

I'm Happy with the service I received from Precision door. My appointment was at 8:00 am the technician arrive 15 minutes early. Introduced him self dress professional and greet me with a smile. The service was great and Ron was very knowledgeable. Will refer to friends and family.
Claxton Wells
Ron Kull Service Provided:
Garage Door Repair
Product:
Springs
Other Staff:
Review:

Marty did a nice job fixing our garage. Was able to come earlier than scheduled. Recognized he had to replace a part that was replaced a few months earlier so did not charge. All in all very happy
Neal Rogachefsky
Marty Brodie Service Provided:
Garage Door Repair
Residential Technician:
Review:

I chose Precision on a friends referral and because they were close by. I appreciated that the service person was prepared to install a new garage door opener and I did need so no time was wasted. I also appreciated him trying to save me money in any way he could. I’m very happy with Precision and I highly recommend them. I give them a 5 star rating
Lori Zajia
Marty Brodie Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Residential Technician:
Review:

Thank you so much for your immediate response to my garage door concern. Mark came and found that it was most probably just a matter of the door needing to be oiled. He checked it, oiled it and my door is opening and closing. I am very pleased. First time customer but now I know who to call should I have door problems!
Jeanne Yamonaco
Mark Sherman Service Provided:
Garage Door Repair
Residential Technician:
Review:

This team is incredibly talented. They came today and assessed my door. They' re recommendations were honest and realistic. Its hard to find these days reliable service companies like this one. They have gained with me a lifetime customer. Thanks again Ron and the entire team.
Joan Garcia
Ron Kull Service Provided:
Garage Door Repair
Other Staff:
Review:

I had two new garage doors installed. Very impressed with the job that Mark and Dave did. I highly recommend Precision Door Service.
Bob Osburn
Ron Kull Service Provided:
Install Garage Doors
Product:
Garage Doors
Other Staff:
Review:

The service man did not have the part my garage door required BUT helped me solve the problem. He was polite and helpful, which were very much appreciated ! THANK YOU !
Karen D.
Drew Stewart Service Provided:
Garage Door Repair
Residential Technician:
Review:

Ron came by to give me an estimate and he was very reasonable and told me that he really didn't know the price since the door was a different size than what he was used to I really appreciated his honesty
Tiffany Noble
Ron Kull Service Provided:
Install Garage Doors
Product:
Garage Doors
Other Staff:
Review:

I realized my garage door didn't work after 6 p.m. on a Friday. I was thrilled that Precision was able to repair my door the very next day. Their service was excellent and timely. I would definitely recommend them to anyone. Definitely five stars!!!
Pat L.
Ron Kull Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Other Staff:
Review:

Thank you for your great service! Drew Stewart did a fantastic job through the whole process, from viewing the job and giving an estimate, to efficiently installing the new door and opener. Excellent.
Linda Brown
Drew Stewart Service Provided:
Install Garage Doors
Product:
Opener
Residential Technician:
Review:

What great service! Ron came and told me what I needed and what I didn't need. Offered me a quote on the spot. The tech, Dave who came to do the work was thorough, neat and provided all the information needed to operate my system. I will definitely use Precision for any future needs with my garage door.
K DeMille
Ron Kull Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Other Staff:
Review:

We called Precision primarily because of its 5-Star rating, but also it’s location. Our technician,Marty, was personable, efficient, made sure the job was done correctly and really seemed to take pride in his work! Big bonus is that the cost to repair our garage door was no where near what we expected it to be. I would highly recommend Precision!
Thomas Kennedy
Service Provided:
Garage Door Repair
Review:

Great job...great service. Marty and Drew are professionals with tremendous personalities. I'll call you guys again!
Jim Ingutti
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Excellent job. Very satisfied. Great service guy (Eric). Very personable. New door looks great!!
Michael Streiff
Ron Kull Service Provided:
Install Garage Doors
Product:
Garage Doors
Other Staff:
Review:

Eric earned 5 stars for professionalism & courtesy as well as quickly removing 2 ancient openers & installing 2 new garage door openers. He also setup remotes, keypads & explained operation of the controls. Thanks Eric.
Henry Jankowski
Eric Johnsen Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Residential Technician:
Review:

After calling with what I thought was an instillation issue, the tech came to my house and fixed my door. He was polite and showed me the bracket that was used was in fact correct. Even though I gave him a bunch of grief (and I was wrong) he did a great job of fixing my door, was courteous and friendly, and I appreciated the service. Turns out he was a N.Y. Giants fan, as am I. We will continue to use your company
Louis Tandle
Felix Coriano Service Provided:
Garage Door Repair
Product:
Opener
Residential Technician:
Review:

Mark Sherman installed a new opener and did a great job. Explained everything so that I understood. I give 5 stars.
Pat Malizia
Mark Sherman Service Provided:
Garage Door Opener Install
Product:
Opener
Residential Technician:
Review:

Dave did a great job, very nice person. Answered all our questions and suggested options for a new garage door that we are considering.
Kathy and John Viviani
Dave Ackley Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

Good, friendly service. Professional. Completed repair efficiently and effectively.
Frank Doughtry
Drew Stewart Service Provided:
Garage Door Repair
Residential Technician:
Review:

They did fine work. We chose them because we purchased door from them.
Bob Kingston
Felix Coriano Service Provided:
Garage Door Repair
Product:
Cables
Residential Technician:
Review:

Surprised to see someone could come out on Saturday evening to repair my garage door springs. Was great not to have to take time off from work, as i am self employed. Repair Tech was knowledgeable and fast. Awesome job! Thank you!
Scott Stauber
Eric Johnsen Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

Many thanks to Precision Garage Doors for prompt, reliable service at a reasonable price!
Candice Leit
Mark Sherman Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Residential Technician:
Review:

DAVE ACKELY IS A THE BEST Yes i did that in caps because i wanted people to hear it loud and clear. #3rdTimeIsACharm
Michael Marcanio
Dave Ackley Service Provided:
Garage Door Repair
Residential Technician:
Review:

I was very please with Dave on his knowledge and work that he did to repair our garage door. He was pleasant and very professional. We have had him at our house before for other work and he does a great job and he also checked the warranty on the work that done previously for us to see if anything was covered, which was very nice.
Karen Flanagan
Dave Ackley Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

Precision Door was there when I needed them. They were on time, courteous and proficient. They diagnosed the problem, took care of it, and charged an amazingly reasonable. They even threw in a couple of light bulbs for my garage opener for free! I recommend Precision Door very highly!
David Eckstrand
Mark Sherman Service Provided:
Garage Door Repair
Residential Technician:
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