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Garage Door Repair Reviews in Rochester, NY (Updated July 2026)
Precision Garage Door of Rochesterhas received 1119 reviews, averaging 4.96 Stars:
Rochester, NY
Rochester, NY
Fast quality service fixed my problem and left no mess behind. Thank you!
- Mary Peeso
Rochester, NY
Owner arrived a day earlier than expected which I greatly appreciated! Did a great job! I learned alot ! Thank you!!
- Tony Schrader
Rochester, NY
I wish I can give Ron 10 stars in and out vey fast fix the problem right a way knows what he is doing ,honest if you have any problem with your garage door this company is the only one to call
- Ahmed Eid
Rochester, NY
Consistently high level and courteous service from Ron and his crew; full explanations. Will definitely continue to use their services. Jerry Svoboda, Rochester, NY
- Jerry Svoboda
Rochester, NY
Thanks Ron for coming out and giving me a honest condtion of my door and options for me in the future. It was a pleasure talking with you and will call for any service or installation of a new door down the road. PrecisionDoor is a 10 star in my opinion.
- Dennis Powell
Rochester, NY
Phil Mormon came and fixed our broken cable problem on our garage door. He was very professional, very cleanly, and very knowledgeable. He took less than 45 minutes to correct the problem. He even adjusted our automated garage door opener to more reliably close each time. He also made recommendations for future improvements that we may need to consider in the future. No pressure, just good information. I would highly recommend Precision Garage Door Service.
- Charles Sheppard
Rochester, NY
This is the third time I’ve used Precision Garage Door Service, and I wouldn’t use else. They came out quickly and installed a keypad for my garage door with no issues. Every experience I’ve had with them has been smooth and professional. The team is always friendly, knowledgeable, and gets the job done right. I highly recommend!
- Sam
Rochester, NY
fast and accurate estimate, perform work and check door operational left the area cl
- Will Padilla
Rochester, NY
I did not choose precision, you keep emailing me, both scheduling times and invoices, instead of Tina as we both have the same last name. Alan
- Tina Wolff
Rochester, NY
Precision Garage Door Service has been my "go-to" company with any garage door/opener issues that I've had. I have had great experiences every time, while their workers are professional, hard working, and polite. "Z" was great today. He installed a new opener and replaced a number of parts that were due to be updated. He was efficient and explained things clearly. The owner, Ron, has even made a couple of the service calls himself. If you want an honest, hard working company give Precision a try!
- Debbie Loughlin
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Residential Technician: Zikret Osmic
Rochester, NY
They came right out and fixed my door in the Heat. They were quick and got it up running! Thank you so much
- Jay Pryor
Rochester, NY
Very good company I’m very happy with the work they did on my garage door The technician was very professional and fixed the problem Thank you
- Gerard Jamgotchian
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Residential Technician: Sadmir Hamzic
Rochester, NY
Sadmir was great he took the time and explained things and fixed the problem.
- Anne Loria
Rochester, NY
I would recommend Ron and his company to anyone. He was very professional and knowledgeable. He thoroughly inspected my door opener and found it was jammed and proceeded to fix it. He also inspected my garage door and oiled the joints. It's as good as new (even if it is 20 years old.) He also made a point to stress that if your garage door is stuck in the open position to NEVER pull the opener cord. Wait for a professional to safely lower the door. It is very dangerous. Thank you, Ron for a job well done!
- Karen Wick
Rochester, NY
Why would I ever call anyone else? No matter who has been our service technician, I have always had the best service, tips on how to maintain my door on my own, and best pricing.
- Ron H
Rochester, NY
Very professional, clean job and very nice person. Thank you for your service.
- Fikru Gebrenariam
Rochester, NY
Called after 5pm for a snapped tension cable and Ron had it fixed in good order by early the next afternoon. He was quite friendly, thorough and in my opinion quite reasonably priced. Would strongly recommend
- James Nightingale
Rochester, NY
Fast friendly and extremely knowledgeable . I would recommend to everyone
- Dan Morrison
Rochester, NY
We've worked with Precision Garage Doors over the years and they've been constantly great. We had a reoccurring "bang!" when the door went up, and were concerned it might be something major. Zeak showed up right on time, and diagnosed and fixed the issue(s) in no time. I would say based on my experiences with them, their team has always been friendly and clear about what they recommended prior to doing the work, and never fail to repair and fix the problem. Nothing is cheap any more, but Precision is fair, and because of the quality of the work, I'd say they're a value. We won't be calling anyone else.
- Daniel Zimmerman
Rochester, NY
Tech was professional and knowledgeable. Did a GREAT JOB
- Caesar Carbonell
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Residential Technician: Zikret Osmic
Rochester, NY
The service was excellent. The service worked was very courteous and professional.
- Jerry Gristwood
Rochester, NY
I was very pleased with Ron when he came out to give us an estimate on a new garage door. No pressure and he listened to what I wanted.
- Cindy Brhel
Rochester, NY
Very easy to schedule. Tech called with arrival time. Did a great job with multiple estimates and was courteous and professional. Pleased with work performed and would definitely use this door service again.
- Veronica Mortimer
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Residential Technician: Sean Seelig
Rochester, NY
I greatly appreciated the professional, respectful, and friendly service I received today from Sean. He worked hard to find the source of the problem with my aging garage door opener and explained in clear language what he was trying to do. Since the problem is intermittent I'm not yet sure if it was resolved. If I ultimately need to replace the opener I will definitely give my business to this company. I had a similar positive experience with a different technician last year when my garage door needed replacement.
- Susan DeFabbia
Rochester, NY
Couldn’t have had a nicer young man to service my garage door. Repair was thoroughly explained beforehand and repair was done in a timely way.
- Cindy Lindquist
Rochester, NY
Great communication from Precision as to who was coming and basically exactly what time they would be there. We upgraded to a new Wifi garage door opener with a camera as well. We easily purchased a third remote from the tech when he was there. Tech communicated well during the entire install. Very pleased with the level of service and communication from Precision. I highly recommend working with them.
- Randy Raetz
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Residential Technician: Zikret Osmic
Rochester, NY
Great job!!! Tech called to ensure the time was still good, walked me through his inspection and showed me everything he thought that needed to be done to fix the problem and even identified two potential issues. Completed the work in a clean, timely fashion and ensured I knew everything that was done. 5 STARS - great service, outstanding customer care and a truly professional technician.
- Mike Namorato
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Residential Technician: Sadmir Hamzic
Rochester, NY
Needed the “Long Term Solution” package. Paid about $1200 for it. It was definitely worth the money. We badly needed an upgrade. The expertise our technician showed was outstanding. All completed in about 2 hours.
- William Schlafer
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Residential Technician: Zikret Osmic
Rochester, NY
Excellent service. On time for scheduled work. Tech (Ron) explained precisely what the problem was, time to repair and cost. He performed the work with no issues and the garage door is now fully operational Fantastic service and workmanship.
- David Vilinsky
Excellent service by Zikret - I would highly recommend him and the services of this company!
- Anon