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Read what people are saying
about Precision Garage Door in:

Rochester, NY

Precision Garage Door of Rochester
has received 684 reviews, averaging 4.97 Stars:
Review:

I was happy with my entire experience with Precision. I was able to set up an appointment through the chat feature after working hours. It was great that they have Saturday appointments too. Mark called when he was half an hour away which was helpful. Mark was awesome! He was able to explain what needed to be done to ensure safe operation of my garage door. The cables, pulleys and springs were all replaced and Mark installed safety cables on the springs. He was very professional and friendly. The difference in operation from before and after the service is incredible. The door is easier to lift and much quieter. The price quoted was the total at the end and was very reasonable. I would recommend Precision to anyone needing garage door service.
John B
A Response from: Ron

Thank you very much for choosing our service and sending us your review!

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Eric was very professional, efficient, and extremely nice. I am pleased with the work done and the useful tips that he provided.
Jan K.
Service Provided:
Garage Door Repair
Review:

I give a 5 star rating. I appreciated Precision coming to help repair my garage door on a holiday. I thought it was awesome receiving an email introducing the tech that was coming including his picture. He was very personable and respectful. I would highly recommend Precision Door Service to friends and family. Thank you.
Lori Zajia
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Beyond incredible service! Very impressed. Eric was very helpful, friendly, and was quick to get our door back up and running! Thank you! Will definitely call again for to install the next garage door opener and service.
Matthew Rankin
Service Provided:
Garage Door Opener Install
Product:
Springs
Review:

Great customer service - same day arrival to repair our garage door quickly. Highly recommend!
Paul Gosink
Service Provided:
Garage Door Repair
Review:

5 Stars - Mark Sherman was my technician. He was very pleasant and informative. Filled me in on what I needed for service and answered my questions about what it entailed to get new doors in the future. He did a great job. I called Precision because I have used them before and have always been highly satisfied.
Ron Behnke
Service Provided:
Garage Door Repair
Review:

Fast, friendly, efficient. Fair price. Very satisfied.
David Junker
Service Provided:
Garage Door Opener Install
Product:
Rollers
Review:

I would just like to say that I am very happy with the work preformed and will share with my friends how happy I am. Thank you for a great job and the great chat that I had with the technician that did that work. Thank You and have a nice day.
Leonard M. Kmiecik, Jr.
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I appreciated receiving the same day service when I called your office to report the problem . Also, I was impressed with your Technician, Dave Ackley,who was on time for the appointment, was professional, and was quick to diagnose the problem within the Lift-Master unit. The required Gear & Sprocket Assembly was installed within a short amount of time. Was very pleased with the total experience with Precision.
Al Maccallini
Service Provided:
Garage Door Repair
Review:

My neighbor suggested Precision, as he has had a good experience with the owner and company. I received quotes from other door companies, but Ron the owner, gave me not only a great price, but also made me feel like I am more than just a customer. Felix did the installation. He is professional as well as easy going. I had a few questions after the door was put in, and Felix came to my house and answered them all to my satisfaction. I recommend Precision to any one looking for a new door or a repair.
Rick Vaughn
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

I just had about the best customer service experience I have encountered. I received a text that Eric was on the way with an intro, he arrived on time and he was simply outstanding. The price was fair, and I would recommend Precision, and Eric, to anyone. Thanks for the great experience.
Ken Gamet
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Overall service was excellent -- making appointment, arrival etc. The two technicians that repaired my door were amazingly efficient and professional.
John Dennis
A Response from: Ron

Thank you very much for choosing our service! We really appreciate you as our customer!

Service Provided:
Garage Door Repair
Review:

My wife hit the garage door that was previously installed by precision. The bottom panel needed replacement. The panel matched door perfectly. The technician actually arrived early. The panel was replaced in a very short amount of time and the door looks perfect.
Salvatore Victorious
A Response from: Ron

We really appreciate you as our customer! Great job done by Dave ;) Thank you!

Service Provided:
Garage Door Repair
Review:

Mark was very friendly and professional. He did an excellent job in a very short time. When it’s time to invest in a new door, I will be contacting Precision. I also like the way the company utilizes technology to make the process easy for the customer.
Jim Heinlein
A Response from: Ron

Great job done by Mark, Thank you for your review! We are very happy to hear that you are HAPPY with our company and employees.

Service Provided:
Garage Door Repair
Product:
Cables
Review:

Mark did a great job repairing our opener! Will definitely be contacting Precision for any future garage door or garage door opener repair/replacement needs.
John Magliocca
A Response from: Ron

Thank you very much for choosing our service! We really appreciate you as our customer!

Service Provided:
Garage Door Opener Repair
Review:

Within minutes of my call to Precision, technician Drew called my cell phone and arrived 15 minutes later. He and his partner had a new garage door opener installed in less than an hour. Outstanding service and reasonable pricing.
Ashley P
A Response from: Ron

Great job done by Drew! Thank Ashley, we appreciate you as our customer! Thank you for your review.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Very quick response...Gr8 results!
Noreen Fenlon
A Response from: Ron

Thank you very much for choosing our service and sending us your review!

Service Provided:
Garage Door Repair
Review:

GREAT INSTALLATION BY A OUTSTANDING SERVICE TECH.
Frank Varecka
Service Provided:
Garage Door Opener Install
Product:
Garage Doors
Review:

Arrived on time. Gave expert advice and a solution for the broken garage door. I trust them.
Brian E
Service Provided:
Garage Door Repair
Review:

Dave came on a cold Sunday morning and replaced my garage door opener. He called and was very prompt arriving.. he explained my options,did a very good job at a reasonable price. I would recommend your company to my friends and neighbors
John Feketi
Service Provided:
Garage Door Opener Install
Review:

The service was quick, professional, and effective. I could not have asked for more.
JAMES & CATHY YORIO
Service Provided:
Garage Door Opener Repair
Review:

called to have new springs put in, one of the springs snapped with my car inside garage, tech called and came earlier than quoted. The tech, Marty did a great job and priced reasonably, would recommend Precision to anyone who needed garage door service.
Steven Kiefer
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I had a new garage door put in I would recommend him to my friends and family he did a Awesome job And they have reasonable prices thank you so much for your service
Carol Slaght
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Over the last few years, I have had Precision Garage Door work on my garage door three times. They have replaced the rollers, then the motor, and this time the big spring over the door. Each time they have arrived promptly, did the work quickly and efficiently. They give me a phone call before they come and information on which tech will be showing up. They have all been great guys and answer all of my questions. The charges have been reasonable. I highly recommend them for garage door repairs.
Cheri Warner
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Your tech was prompt, fixed our problem quickly and found a problem that we didn't know we had which he also fixed.
Robert Bamann
Service Provided:
Garage Door Opener Repair
Review:

Marty was on time and very knowledgeable. He answered all of my questions and gave some advice on openers. He was quick, quiet and very professional. I would recommend Precision to everyone.
Ed Nettnin
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Your website was easy to navigate and use and was very helpful in designing the door we wanted. Mary, the office manager, and Ron the owner who came to our house, were both very personable helpful and thorough. We have purchased a door from Precision and look forward to having it installed.
Bill Reddy
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

5 stars. ???????????????????? Saturday night garage door needed immediate repair! Called Precision operator very helpful had a tech out to me in 20 minutes !!!! Tech Marty was awesome!! Very knowledgeable helpful and efficient! Went over and above to made sure everything was set and ready to go . Would Definitely recommend Precision to family and friends!!!
Christine Rector
Service Provided:
Garage Door Repair
Review:

Thanks Eric. Thanks Precision.Great Job
Victor Rosales
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

We just had Precision Door come to our house and fix our garage door. Felix, our tech, is very knowledgeable and did an excellent job! I told him that I love the service Precision Door gives and all their technicians are very well trained and very reliable. I will NEVER use another garage door company ever....Precision Door is the best!!!
Cynthia Denas
Service Provided:
Garage Door Repair
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