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Read what people are saying
about Precision Garage Door in:

Rochester, NY

Precision Garage Door of Rochester
has received 615 reviews, averaging 4.97 Stars:
Review:

Excellent job. Very satisfied. Great service guy (Eric). Very personable. New door looks great!!
Michael Streiff
Ron Kull Service Provided:
Install Garage Doors
Product:
Garage Doors
Other Staff:
Review:

Eric earned 5 stars for professionalism & courtesy as well as quickly removing 2 ancient openers & installing 2 new garage door openers. He also setup remotes, keypads & explained operation of the controls. Thanks Eric.
Henry Jankowski
Eric Johnsen Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Residential Technician:
Review:

After calling with what I thought was an instillation issue, the tech came to my house and fixed my door. He was polite and showed me the bracket that was used was in fact correct. Even though I gave him a bunch of grief (and I was wrong) he did a great job of fixing my door, was courteous and friendly, and I appreciated the service. Turns out he was a N.Y. Giants fan, as am I. We will continue to use your company
Louis Tandle
Felix Coriano Service Provided:
Garage Door Repair
Product:
Opener
Residential Technician:
Review:

Mark Sherman installed a new opener and did a great job. Explained everything so that I understood. I give 5 stars.
Pat Malizia
Mark Sherman Service Provided:
Garage Door Opener Install
Product:
Opener
Residential Technician:
Review:

Dave did a great job, very nice person. Answered all our questions and suggested options for a new garage door that we are considering.
Kathy and John Viviani
Dave Ackley Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

Good, friendly service. Professional. Completed repair efficiently and effectively.
Frank Doughtry
Drew Stewart Service Provided:
Garage Door Repair
Residential Technician:
Review:

They did fine work. We chose them because we purchased door from them.
Charles Kingston
Felix Coriano Service Provided:
Garage Door Repair
Product:
Cables
Residential Technician:
Review:

Surprised to see someone could come out on Saturday evening to repair my garage door springs. Was great not to have to take time off from work, as i am self employed. Repair Tech was knowledgeable and fast. Awesome job! Thank you!
Scott Stauber
Eric Johnsen Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

Many thanks to Precision Garage Doors for prompt, reliable service at a reasonable price!
Candice Leit
Mark Sherman Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Residential Technician:
Review:

DAVE ACKELY IS A THE BEST Yes i did that in caps because i wanted people to hear it loud and clear. #3rdTimeIsACharm
Michael Marcanio
Dave Ackley Service Provided:
Garage Door Repair
Residential Technician:
Review:

I was very please with Dave on his knowledge and work that he did to repair our garage door. He was pleasant and very professional. We have had him at our house before for other work and he does a great job and he also checked the warranty on the work that done previously for us to see if anything was covered, which was very nice.
Karen Flanagan
Dave Ackley Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

Precision Door was there when I needed them. They were on time, courteous and proficient. They diagnosed the problem, took care of it, and charged an amazingly reasonable. They even threw in a couple of light bulbs for my garage opener for free! I recommend Precision Door very highly!
David Eckstrand
Mark Sherman Service Provided:
Garage Door Repair
Residential Technician:
Review:

Excellent service from call to finish. Came out at 9 pm to fix broken door and was professional, efficient, and helpful. Called Precision after contacting another company whose service technician was rude and unwilling to make an after-hours call even though they advertise as such. Precision was excellent and we will be purchasing a new door from them because of the wonderful service we received.
Kim Condon
Dave Ackley Service Provided:
Garage Door Repair
Residential Technician:
Review:

All was done sarisfactorily
Barbara Ames
Eric Johnsen Service Provided:
Garage Door Opener Repair
Residential Technician:
Review:

Precision has restored my faith in home service firms like yours. I could not be more satisfied and pleased with your service, scheduling and your product.
Dennis Kennelly
Dave Ackley Service Provided:
Install Garage Doors
Product:
Garage Door Opener
Residential Technician:
Review:

Excellent service on our garage door. Replaced our motor and reprogrammed all our devices. Great customer service!!
Karen Passarelli
Eric Johnsen Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Residential Technician:
Review:

I highly recommend Precision for their professional service. My garage door opener failed. My nephew told me to make one call and that was to Precision, the company that he used for service at his new home in 2017. The service technician, Eric, called in advance, even though I was his first customer of the day. Eric listened as I described the issue of the garage door opener fail and as I have detached garage with no other entry point than the door with no key access, Eric was able to lift the door enough to gain entry to the garage. He assessed the issue, gave me options for replacing the 27 year old opener and completed the work within 1.5 hours. In addition, Eric provided me with an added solution by installing a Key Release, which allows manual access as an override to use when the power is out. In addition, Customer Service - excellent. The Customer Service Rep was able to accommodate my schedule when making the appointment.
Mark Kay Holleran
Eric Johnsen Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Residential Technician:
Review:

OUR TECHNICIAN CALLED AHEAD AND GAVE US HIS ESTIMATED TIME OF ARRIVAL AND HE WAS RIGHT ON TIME! HE EXPLAINED WHAT WAS WRONG WITH THE DOOR, TOLD US HOW MUCH IT WOULD COST AND GOT RIGHT TO WORK. HE WAS FINISHED AND DOING PAPERWORK IN 15 MINUTES. GREAT jOB!!
PATRICIA kEHRER
Mark Sherman Service Provided:
Garage Door Repair
Residential Technician:
Review:

Great job once again!
Chad Costanza
Eric Johnsen Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

We had estimates from 4 different companies.....it came down to two. We picked precision not only because of the product but the people who work there. They were very patient and accomodating to our many questions etc. Very professional installation...
Pat & brenda Figliotti
Drew Stewart Service Provided:
Install Garage Doors
Product:
Garage Doors
Residential Technician:
Review:

my technician gets a 5 star rating he fixed my problem in a fast and friendly manner
Patty Morelli
Mark Sherman Service Provided:
Garage Door Opener Repair
Residential Technician:
Review:

I would highly recommend Precision Door Service. My service call was scheduled promptly, the technicians were friendly and easy to understand, they were honest in their recommendations, and they did a great job at a reasonable price. After they repaired my garage door opener, they even dusted and shined it up and replaced the light bulb for free!
Sandy Nichols
Mark Sherman Service Provided:
Garage Door Opener Repair
Residential Technician:
Review:

Repaired old garage doors and brought them up to code and safety. Very thorough and efficient.
Jason Longo
Eric Johnsen Service Provided:
Garage Door Repair
Product:
Springs
Residential Technician:
Review:

Our service technician Drew was absolutely fantastic. Extremely personable and knowledgeable not to mention just an all around nice guy. Finding out about Precision Door through my neighbor was one of the best things that could have happened to us. Thanks again for the speedy service. Your company is second to none.
John Amico
Drew Stewart Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
Residential Technician:
Review:

My garage door is the original with the house…over 60 years old! When a spring broke the other night I ran up to the Home Depot thinking I could buy a new spring and repair it myself. How wrong I was! More complicated than I thought. I called Precision first thing in the morning, they arrived when promised, and made sure everything worked properly before leaving. Very professional, knew exactly what they were doing and a reasonable price. When it’s time for a new garage door, I will be calling Precision.
Jim Heinlein
Dave Ackley Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

Thank you for fixing my garage door so fast. The Technician, Eric, was on time, wonderful, courteous, and fixed my door ASAP. It works wonderful. I already have mentioned to other people to go to PRECISION if they have garage door problems. Thanks so much for being there.
Carole Zornow
Eric Johnsen Service Provided:
Garage Door Repair
Residential Technician:
Review:

The new garage door is perfect. Everyone that we came in contact with provided excellent customer service. Thank you!
Tammy Major
Eric Johnsen Service Provided:
Install Garage Doors
Residential Technician:
Review:

Employee was on time, courteous, and very neat and clean. Cheaper than expected
Zach Taccone
Felix Coriano Service Provided:
Garage Door Opener Install
Residential Technician:
Review:

This is the second time that I have used this company. They are really good at coming out the same day you call. Both times they have explained what my problem was and never tried to sell me something I didn’t need. Their employees have always been honest and helpful. I really like this company and will be using them for all my garage door needs.
K. Pitts
Dave Ackley Service Provided:
Garage Door Repair
Product:
Cables
Residential Technician:
Review:

Great job. I have an older garage door that needed some TLC. My tech was Felix & he was very friendly and thorough. He gave me the options that I had and then kept me informed on everything that he did.
Ron Behnke
Felix Coriano Service Provided:
Garage Door Repair
Product:
Cables
Residential Technician:
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