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Read what people are saying
about Precision Garage Door in:

Rochester, NY

Precision Garage Door of Rochester
has received 633 reviews, averaging 4.96 Stars:
Review:

Excellent service from call to finish. Came out at 9 pm to fix broken door and was professional, efficient, and helpful. Called Precision after contacting another company whose service technician was rude and unwilling to make an after-hours call even though they advertise as such. Precision was excellent and we will be purchasing a new door from them because of the wonderful service we received.
Kim Condon
Dave Ackley Service Provided:
Garage Door Repair
Residential Technician:
Review:

All was done sarisfactorily
Barbara Ames
Eric Johnsen Service Provided:
Garage Door Opener Repair
Residential Technician:
Review:

Precision has restored my faith in home service firms like yours. I could not be more satisfied and pleased with your service, scheduling and your product.
Dennis Kennelly
Dave Ackley Service Provided:
Install Garage Doors
Product:
Garage Door Opener
Residential Technician:
Review:

Excellent service on our garage door. Replaced our motor and reprogrammed all our devices. Great customer service!!
Karen Passarelli
Eric Johnsen Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Residential Technician:
Review:

I highly recommend Precision for their professional service. My garage door opener failed. My nephew told me to make one call and that was to Precision, the company that he used for service at his new home in 2017. The service technician, Eric, called in advance, even though I was his first customer of the day. Eric listened as I described the issue of the garage door opener fail and as I have detached garage with no other entry point than the door with no key access, Eric was able to lift the door enough to gain entry to the garage. He assessed the issue, gave me options for replacing the 27 year old opener and completed the work within 1.5 hours. In addition, Eric provided me with an added solution by installing a Key Release, which allows manual access as an override to use when the power is out. In addition, Customer Service - excellent. The Customer Service Rep was able to accommodate my schedule when making the appointment.
Mark Kay Holleran
Eric Johnsen Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Residential Technician:
Review:

OUR TECHNICIAN CALLED AHEAD AND GAVE US HIS ESTIMATED TIME OF ARRIVAL AND HE WAS RIGHT ON TIME! HE EXPLAINED WHAT WAS WRONG WITH THE DOOR, TOLD US HOW MUCH IT WOULD COST AND GOT RIGHT TO WORK. HE WAS FINISHED AND DOING PAPERWORK IN 15 MINUTES. GREAT jOB!!
PATRICIA kEHRER
Mark Sherman Service Provided:
Garage Door Repair
Residential Technician:
Review:

Great job once again!
Chad Costanza
Eric Johnsen Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

We had estimates from 4 different companies.....it came down to two. We picked precision not only because of the product but the people who work there. They were very patient and accomodating to our many questions etc. Very professional installation...
Pat & brenda Figliotti
Drew Stewart Service Provided:
Install Garage Doors
Product:
Garage Doors
Residential Technician:
Review:

my technician gets a 5 star rating he fixed my problem in a fast and friendly manner
Patty Morelli
Mark Sherman Service Provided:
Garage Door Opener Repair
Residential Technician:
Review:

I would highly recommend Precision Door Service. My service call was scheduled promptly, the technicians were friendly and easy to understand, they were honest in their recommendations, and they did a great job at a reasonable price. After they repaired my garage door opener, they even dusted and shined it up and replaced the light bulb for free!
Sandy Nichols
Mark Sherman Service Provided:
Garage Door Opener Repair
Residential Technician:
Review:

Repaired old garage doors and brought them up to code and safety. Very thorough and efficient.
Jason Longo
Eric Johnsen Service Provided:
Garage Door Repair
Product:
Springs
Residential Technician:
Review:

Our service technician Drew was absolutely fantastic. Extremely personable and knowledgeable not to mention just an all around nice guy. Finding out about Precision Door through my neighbor was one of the best things that could have happened to us. Thanks again for the speedy service. Your company is second to none.
John Amico
Drew Stewart Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
Residential Technician:
Review:

My garage door is the original with the house…over 60 years old! When a spring broke the other night I ran up to the Home Depot thinking I could buy a new spring and repair it myself. How wrong I was! More complicated than I thought. I called Precision first thing in the morning, they arrived when promised, and made sure everything worked properly before leaving. Very professional, knew exactly what they were doing and a reasonable price. When it’s time for a new garage door, I will be calling Precision.
Jim Heinlein
Dave Ackley Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

Thank you for fixing my garage door so fast. The Technician, Eric, was on time, wonderful, courteous, and fixed my door ASAP. It works wonderful. I already have mentioned to other people to go to PRECISION if they have garage door problems. Thanks so much for being there.
Carole Zornow
Eric Johnsen Service Provided:
Garage Door Repair
Residential Technician:
Review:

The new garage door is perfect. Everyone that we came in contact with provided excellent customer service. Thank you!
Tammy Major
Eric Johnsen Service Provided:
Install Garage Doors
Residential Technician:
Review:

Employee was on time, courteous, and very neat and clean. Cheaper than expected
Zach Taccone
Felix Coriano Service Provided:
Garage Door Opener Install
Residential Technician:
Review:

This is the second time that I have used this company. They are really good at coming out the same day you call. Both times they have explained what my problem was and never tried to sell me something I didn’t need. Their employees have always been honest and helpful. I really like this company and will be using them for all my garage door needs.
K. Pitts
Dave Ackley Service Provided:
Garage Door Repair
Product:
Cables
Residential Technician:
Review:

Great job. I have an older garage door that needed some TLC. My tech was Felix & he was very friendly and thorough. He gave me the options that I had and then kept me informed on everything that he did.
Ron Behnke
Felix Coriano Service Provided:
Garage Door Repair
Product:
Cables
Residential Technician:
Review:

thank you for your prompt response and good service.
Marianela Rodriguez
Mark Sherman Service Provided:
Broken Garage Door Spring Repair
Residential Technician:
Review:

Our garage door broke today and Precision Door gave us fast and great service. We would definitely recommend them. We were referred by our daughter who was very pleased with their work. Precision Door fixed her garage door when other companies wouldn't even come out to give her an estimate because the door was not a standard size.
Ronald Johnston
Ron Kull Service Provided:
Garage Door Repair
Other Staff:
Review:

Very Friendly, and Great Service!
CMC
Drew Stewart Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Residential Technician:
Review:

Very happy, the Techs explained everything and gave us options. They did their job very efficiently and were very pleasant. It was a very cold day but they never lost their sense of humor.
Diane Lewis
Dave Ackley Service Provided:
Garage Door Opener Repair
Product:
Springs
Residential Technician:
Review:

Why won't the garage door go up? Help, I can't get the car out of the garage! My husband noticed that there was a break in the spring. We called Precision and a repairman was at our home within 2 hours. He was very knowledgeable and completed the repair in no time at all. Great service from a professional who knew what he was doing. Very thankful.
Kim Byers
Felix Coriano Service Provided:
Garage Door Repair
Product:
Springs
Residential Technician:
Review:

We continue to be impressed with the outstanding service we receive from Precision. Twice in the past month we have called for service and have been extremely satisfied. This most recent time we needed a new garage door opener and Eric was our technician. He explained the various options available, then quickly and efficiently installed the opener. He then took the time to explain all the new controls and how to operate them, and made sure we were happy with everything before he left. We would be delighted to recommend Precision!
Howard Brenner
Mark Sherman Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Residential Technician:
Review:

I was very glad to be able to get someone to come to the house on a Sunday morning to replace my garage door opener - my door was stuck in the open position and my emergency release wasn't working! Eric arrived early, was helpful and very professional and answered all of my questions. He explained my options and worked efficiently to get it done so I could get on with my day.
Dina
Eric Johnsen Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Residential Technician:
Review:

Just had Ron fix our broken door springs and lube the rollers. The door works so much better now. Ron was here at the time he stated and performed a quick repair. It was the reviews on his site that made me call Precision and they weren’t wrong. I’ll happily use Ron and his company again as well as recommend him to friends.
David Smith
Ron Kull Service Provided:
Broken Garage Door Spring Repair
Other Staff:
Review:

Drew is always on-time, friendly, courteous, professional, and explains the issues well. This was my second time using Drew as my repair guy. I’ll always call him for any garage door related issues. Thank you!
Monika
Drew Stewart Service Provided:
Garage Door Repair
Residential Technician:
Review:

5 Stars for Mark Sherman. Very efficient and courteous. I would highly recommend your company. Repair done - replace broken spring
Eric Dillenbeck
Mark Sherman Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Residential Technician:
Review:

Our new garage doors look great and were perfectly installed. I haven't seen such fine craftmanship in a long time.
Michael Leibow
Drew Stewart Service Provided:
Install Garage Doors
Product:
Garage Doors
Residential Technician:
Review:

Our new garage door and opener were installed December of 2017 and Precision did have to come back to install the vinyl for the door in January of 2018. From my initial talks with getting a quote through the installation process I could not have been happier. My installer Drew was extremely knowledgeable, talented and helpful with setting up devices. He was very professional throughout the installation. Mary whom I was in contact with for scheduling kept me up to date with timing and availability and worked around any scheduling issues that needed to be addressed.
Todd Piatt
Drew Stewart Service Provided:
Install Garage Doors
Product:
Garage Door Opener
Residential Technician:
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