Garage Door Repair in Rochester, NY - Page 2

Caesar Carbonell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tech was professional and knowledgeable. Did a GREAT JOB

Jerry Gristwood

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The service was excellent. The service worked was very courteous and professional.

Cindy Brhel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was very pleased with Ron when he came out to give us an estimate on a new garage door. No pressure and he listened to what I wanted.

Veronica Mortimer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very easy to schedule. Tech called with arrival time. Did a great job with multiple estimates and was courteous and professional. Pleased with work performed and would definitely use this door service again.

Susan DeFabbia

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I greatly appreciated the professional, respectful, and friendly service I received today from Sean. He worked hard to find the source of the problem with my aging garage door opener and explained in clear language what he was trying to do. Since the problem is intermittent I'm not yet sure if it was resolved. If I ultimately need to replace the opener I will definitely give my business to this company. I had a similar positive experience with a different technician last year when my garage door needed replacement.

Cindy Lindquist

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Couldn’t have had a nicer young man to service my garage door. Repair was thoroughly explained beforehand and repair was done in a timely way.

Randy Raetz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great communication from Precision as to who was coming and basically exactly what time they would be there. We upgraded to a new Wifi garage door opener with a camera as well. We easily purchased a third remote from the tech when he was there. Tech communicated well during the entire install. Very pleased with the level of service and communication from Precision. I highly recommend working with them.

Mike Namorato

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great job!!! Tech called to ensure the time was still good, walked me through his inspection and showed me everything he thought that needed to be done to fix the problem and even identified two potential issues. Completed the work in a clean, timely fashion and ensured I knew everything that was done. 5 STARS - great service, outstanding customer care and a truly professional technician.

William Schlafer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Needed the “Long Term Solution” package. Paid about $1200 for it. It was definitely worth the money. We badly needed an upgrade. The expertise our technician showed was outstanding. All completed in about 2 hours.

David Vilinsky

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service. On time for scheduled work. Tech (Ron) explained precisely what the problem was, time to repair and cost. He performed the work with no issues and the garage door is now fully operational Fantastic service and workmanship.

Brian Dimino

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very professional and courteous! Quick to reply and did outstanding work.

John-Paul Altieri

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Ron is awesome. He called me and was able to come out several hours ahead of schedule, performed all necessary work in less than 45 minutes, and got everything back "on track!" Precision is our go-to for any garage door needs. They never disappoint and are always quick, courteous, and affordable.

Linda Ungerer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Professional, knowledgeable and honest. Linda U.

Richard Perry

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We had used Precision Garage Door services several years ago. We were very satisfied with the service we received at that time. When we experienced problems once again with our garage door, we automatically called Precision Garage Door . The Technician with whom we dealt, Sean Seelig, was extremely professional. He answered all of our questions about the problem which we had encountered and what he did to fix it, and about how to prevent said problem from recurring! Very happy (once again) to have availed ourselves of Precision Garage Door services!

Stuart Schnettler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent Service from Precision!! Ron was able to complete my repair very quickly, did a safety check of my door and was friendly supportive of my needs! Would highly recommend for any service or garage door needs!! Thank you!!

Rod Rusnak

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was having an issue with my garage door opener. Purchased from Precision several years ago along with a new door. Door would not close. Turned out to be a simple sensor misalignment. Owner Ron showed up, was very pleasant and informative. Customer satisfaction is clearly top of mind at this company. We need more businesses like this. Trusted, competent, affordable, reliable, prompt and timely. Excellent communication and transparency.

Tom Horton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I found you thru an internet search. I spoke with a technician on the phone to ask some questions. He was great. The technician that came to service the opener did a great job as well, very knowledgeable and friendly.

Rob Daitz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very appreciative of the timely arrival and the rather short period of time to correct the problem at a reasonable cost.

Gary Worden

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Ron is a very experienced technician. He figured out what the problem was right away. The problem with the range of my remote is radio signal interference. Great information about all the different things that can affect and interfere with a garage door opener signal.

Kathryn Jensen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I can't say enough good things about my experience with this company. Last August, we needed to get the garage door modified to raise higher for a new vehicle. Sean came up with a great solution and fixed a spring problem from another company. We had a issue this week that was quickly and easily fixed under warranty by Zikret who explained the minor issue - possibly caused by a power outage - and clearly explained the issue to me. Everyone from technicians to people who answer the phone has been extremely polite and helpful. I'm very happy to have found this company!

Kiel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Phil was knowledgeable, fixed the immediate problem, answered questions, and informed me of multiple possible options for the future. Did not try to upsell me, and service fee seemed fair. Would use Precision again and would recommend to others.

Rosemary Magnolia

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your tech was awesome. He answered all my questions and made me feel very comfortable. He tested the door so that I could see it was working. I'm very satisfied

Joanne Mabb

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

excellent service right on time,

Mike Yaeger

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This is the 3rd time that we have used Precision to handle our garage door needs. Our service tech Satko handled the replacement of our new door opener with professionalism and replaced the broken springs. This is the 3rd time we have used Precision and we have always been very pleased with their work! I would highly recommend using this company for any garage door needs!

Sarah Jacobs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My garage door spring broke during the most recent snow storm. Not the best timing. I called and got an appointment for the following evening. I was so grateful to get a call that Ron was able to come earlier than expected. I got a quick quote and he got right to work. He had everything wrapped up in about 30 minutes! It was great to talk to him while he was working and I learned so much. Great service and good old fashioned business ethics. Thank you!!

Andrea Murray

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician came right on time. He was extremely friendly and offered me solutions to what was wrong. Did not try to sell me anything that I didn't need and fixed the problem in record time

Joseph Girard

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Ron, the owner, came immediately to give me a quote. I found him to be very cordial and sociable. He was very helpful, with no push, for me to select the garage door. Recieved the quote and informitive information regarding the purchase by email within hours after he left. Order placed without problems. I highly recommend Precision.

Mary /James Ventrella

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank you for the quick response. The tech Z was wonderful. Z explained everything that needed to be done. Z was very kind and respectful of our property.

Nicole Thomson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Sadmir did an amazing job fixing our garage door. Precision always does an amazing job and we have used them for our garage needs the past 15 years. Would highly recommend this company!!

Justin Geist

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I purchased a new door from Precision in August 2020. Door tension spring broke on 1/5/2026. Very short life span if you ask me. Technician blamed the short life span on moisture because the track had rust on the bottom. I am not sure if I agree with that. Price was more than they quoted me on the phone and $30 more than another local company. When I mentioned this, he said "why am I here...you should have gone with them". (I should have in hindsight...I went with precision because it was only supposed to cost a little more than the other company and they were the company that initially installed my door). Technician added a baring that was not on the original quote on the phone which made the price higher than expected. He said he would take that off the price which I thought he meant that he would still replace it at no cost.... nope. He just didn't replace it. If it truly needed to be replaced, he should have conveyed that to me, and I would have paid the higher price. I printed out a coupon, but it was not excepted (I didn't realize there was more than one Precision garage company) - He could have easily taken off the $25 coupon from the correct website but I had no way to print it. Due to the short lifespan of the tension spring I think I will look elsewhere.