Garage Door Repair Reviews in Rochester, NY (Page 3)

Thanks for your great customer service.

- Luther Knight

Satko came (and finished!) during the promised window. I got a text announcing he was on his way (very helpful). He listened to my description of the problem and had solved it within 10 minutes. He charged the service fee alone and everything works great now. I had spent no less than 6 hours on two separate days over the last month trying to figure out the problem... definitely should have gotten help earlier!

- Jim White

Sean did a wonderful job . My door is from 1980 , wood and double car size he not only fixed the broken cable but saw the sides on the bottom needed reinforcing and the bottom rail needed help too. After his skilled attention the garage door moves so smooth. I am relieved knowing that this winter my door will be dependable. His service today made me a permanent customer of Precision going forward. Thank you

- Debra Resch

Great job with good advice!

- David Conover

Installer did a great job. Looks great.

- Ivan Wheeler

Professional!! Took the time to explain the situation and provide a solution. Thank you for your help.

- Chris Shea

Ron came out and took care of my garage door problem and also gave me a lot of good information. I wil always call Precision for any future issues. This it the 2nd time they serviced my garage door and it was perfect both times.

- Steven Wilk

Ron was very personable and professional. He recognized the immediate problem and completed the repairs which exceeded my expectations. I’m glad he showed up! Thanks Precision Door!

- Yancy Ellis

Felix is always a pleasure. I believe this is his 2nd or 3rd time showing up and he's an excellent work. He got the job done quick and efficiently.

- John Scott

We are satisfied with the service received from Zikret. He was knowledgeable, courteous, patient and efficient. Thanks for a great experience Zik!

- Linda

Ron very quickly determined the problem with my garage door not going down was the sensors near the bottom of the door. They were misaligned. I had expected that I would need a new opener, but Ron adjusted everything and got it all working in tip-top shape in half an hour. Thank you so much.

- Terry Cramer

My garage door would not close so I called Precision and Nick came out to my house and found the problem immediately. It was the sensor in the garage door opener. Fixed it quickly. Thank you.

- Margaret Whalen

Ron was a wonderful and knowledgeable serviceman (and owner)! Well versed in running a reputable and successful business as well as the complexities of the jobs he does. Quick, easy and affordable for a local garage serving company. Highly recommend and will use again for the future!

- Emily Nassar

We have two heavy wooden overhead garage doors that have been in service since long before we bought our home 52 years ago. About 6 years ago we began to have failures in in basic parts including both electric door openers, the cable fastening plates, the wheels that support the doors in their rails, and the main cable pulleys. We have called Precision Garage Door of Rochester three times to diagnose and fix the problems. Their scheduling has been very easy and convenient. Their technicians (most recently Sadmir Hamzic) have been on time, friendly, courteous and competent. They have solved every problem quickly even when special or unusual replacement parts have been needed because of the age of the doors. The cost of repairs has been reasonable. We could not be more pleased.

- Rob Brown

Phil was knowledgeable and pleasant, thorough and efficient. New opener looks and works great, we were not rushed or pressured, all options presented nicely to us.

- Jerry Svoboda

We were real please with the knowledge, service and integrity of Ron Kull the technician who serviced our garage door. Ron went above and beyond offering us advice about our door, cables and key pad to our door. We were very impressed with his honesty and thoroughness of how he went about doing his job.

- John Berardicurti

I got your name from Larry Weber in Webster.

- Roger Englert

You came highly recommended and now I know why. Excellent job, price and professional.

- Marie Cuminale

Nick fid a great job. Efficient and explained everything in detail. Also took the time to show me how to properly spray all components.

- Vickie Keenehan

Excellent service!!!

- Nithi Nithipalan

I had an issue with my garage door and found Precision Garage Door of Rochester through other reviews online. They did not disappoint! Service was quick and my issues were resolved with available parts on the truck. Z did a great job and explained the technicalities of what he was doing and why. Will definitely come back if I have another issue

- Evan Wong

I chose Precision based on a recommendation from my realtor after closing on a home. I'm very glad I did! Sean did a fantastic job walking me through the options and was very professional and courteous throughout the process. Would definitely recommend to my friends!

- Jarrett LaBarge

Zeke was very professional and explained my options clearly. The job was well done and completed promptly. Ken

- Ken Hoffman

Sean was great, very knowledgeable and professional. He took the time to explain the issue and made suggestions based on logic. Sean explained the opened and all its functions to ensure I understood how they work. Would most certainly recommend to others!

- Chad Rose

Excellent service. Company sent me reminder email/text messages. Arrived on time. Technician was excellent. Don’t call anyone else…call them for service. You will not be disappointed.

- Michael Chili NY

Great service!

- Rick Salamone

I was very pleased with the service person, Nick . I will recommend your company to friends, and coworkers.

- Mildred Reynolds

your service rep. (Satko) was very personable, he showed me what was wrong with my old remote. I purchased new remote & also a wireless key pad. I was shown how to program keypad. I would definatly recommend your company to my friends & neighbors. Thanks again for the quick service! Bill Youngman

- Bill Youngman

The tecnician was quick to diagnose the problem and quick to repair our issue, I will remember this the next time.

- Russell Van Der Linden

Great company, always there to help, great people to work with. Always on time and good pricing. Highly recommend Precision Door.

- Greg Kavanaugh