Garage Door Repair in Rochester, NY - Page 3

Rosemary Magnolia

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your tech was awesome. He answered all my questions and made me feel very comfortable. He tested the door so that I could see it was working. I'm very satisfied

Joanne Mabb

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

excellent service right on time,

Mike Yaeger

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This is the 3rd time that we have used Precision to handle our garage door needs. Our service tech Satko handled the replacement of our new door opener with professionalism and replaced the broken springs. This is the 3rd time we have used Precision and we have always been very pleased with their work! I would highly recommend using this company for any garage door needs!

Sarah Jacobs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My garage door spring broke during the most recent snow storm. Not the best timing. I called and got an appointment for the following evening. I was so grateful to get a call that Ron was able to come earlier than expected. I got a quick quote and he got right to work. He had everything wrapped up in about 30 minutes! It was great to talk to him while he was working and I learned so much. Great service and good old fashioned business ethics. Thank you!!

Andrea Murray

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician came right on time. He was extremely friendly and offered me solutions to what was wrong. Did not try to sell me anything that I didn't need and fixed the problem in record time

Joseph Girard

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Ron, the owner, came immediately to give me a quote. I found him to be very cordial and sociable. He was very helpful, with no push, for me to select the garage door. Recieved the quote and informitive information regarding the purchase by email within hours after he left. Order placed without problems. I highly recommend Precision.

Mary /James Ventrella

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank you for the quick response. The tech Z was wonderful. Z explained everything that needed to be done. Z was very kind and respectful of our property.

Nicole Thomson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Sadmir did an amazing job fixing our garage door. Precision always does an amazing job and we have used them for our garage needs the past 15 years. Would highly recommend this company!!

Justin Geist

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I purchased a new door from Precision in August 2020. Door tension spring broke on 1/5/2026. Very short life span if you ask me. Technician blamed the short life span on moisture because the track had rust on the bottom. I am not sure if I agree with that. Price was more than they quoted me on the phone and $30 more than another local company. When I mentioned this, he said "why am I here...you should have gone with them". (I should have in hindsight...I went with precision because it was only supposed to cost a little more than the other company and they were the company that initially installed my door). Technician added a baring that was not on the original quote on the phone which made the price higher than expected. He said he would take that off the price which I thought he meant that he would still replace it at no cost.... nope. He just didn't replace it. If it truly needed to be replaced, he should have conveyed that to me, and I would have paid the higher price. I printed out a coupon, but it was not excepted (I didn't realize there was more than one Precision garage company) - He could have easily taken off the $25 coupon from the correct website but I had no way to print it. Due to the short lifespan of the tension spring I think I will look elsewhere.

David Trost

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The tech arrived onsite before the time he was scheduled to come. He immediately found the problem and was able to fix it under the estimate originally quoted. The workmanship was first class, thank you .

Nancy Stephany

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The original door installation was performed by Precision 10 years ago, so I chose them for the repair. This is a very professional outfit and all prices were discussed prior to the repair. The tech was very professional and the repair was quick. Very happy with the service!

Ross Mazzola

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Sadmir did an excllent job. He explained things clearly and was done in a short period of time. I would definitely recommend him and Precsion Door Service to my friends and family.

Dawn Knox

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Always great service. Service rep., Felix, was very professional and friendly; his explanation of the problem was clear and the price of the service call was reasonable. He called when he was about 20 min away and I was able to track his location while he was enroute.

Tom Farrell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Owner is very personable, knowledgeable,professional. Had a later appointment but, an earlier one was available so he called to see if I was available. Door works great and smoothly, thank you

Mary Jane Link

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician was very polite and helpful and explained everything he would do!

Jamie Ballou

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Z and his partner did a great job. He was able to give me several options to get my door back in service in order to meet my needs and budget. I would definitely have Z back for work.

John K.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We were very satisfied with our new garage door and opener. The technician Sadmir was very professional and respectful. He got on site as scheduled on time and completed the job in good timing. He set up the door and opener then explained the wall controls. When the job was done, he made sure the area was clean. Great Job! I highly recommend Precision for any garage door and opener needs.

Donna Mueller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am so pleased with the services provided by Sadmir Hamzic today. I received a full assessment of both of my garage doors. Repairs were completed efficiently and extra care was given to small details. Minor adjustments were made to ensure the doors stability. Sadmir is clearly very knowledgeable and explained problems and solutions effectively. I’m very appreciative of his professionalism and courtesy today . Thanks so much!

James Flint

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Assed the problem gave me estimate and fixed the door in and out in less tan 1/2 hour !! Courtious and professional ! YES I would recommend thier service !

Paul

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Upon getting ready to go to work, I discovered that the spring on my garage door broke during the night. I was unable to open the door and get my car out. I discovered Precision via a web search. They informed me that I could obtain emergency service that same evening. I booked an appointment, received a call at work around 10 AM and due to a cancellation, they would be able to fix the door in the morning. Although I wasn't there, I gave them my CC # and when I got home the work was complete - - above and beyond what I expected. My detached garage was built in the 1950s and the door is outrageously heavy. I could open it with one finger if I chose to. I received a text message from Precision with the tech's name and # along with his photo so a person would know who to expect would be arriving. I will call again and definitely use them for the other door and ask about openers. I am so very impressed and happy with the service, price, reliability and workmanship. I will specifically as for my tech by name. Lastly, I purchased new spring, rollers and cables.

Larry Burling

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

1st time user of Precision Garage Door. I saw many positive reviews and called for service. Came on time, explained problems with 2 doors and did the work. Nothing negative to report.

Arlene Dilger

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Ron was very helpful, especially w extra questions I'm had…and trouble shooting!

Steve Collins

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Hello Ron. First let me extend my gratitude to Felix on his workmanship. Not only did Felix perform excellent installation of our garage door a couple of years ago, but also of today's work regarding the door's weather stripping. The original stripping was work by a local contractor, which was installed incorrectly. Thanks Felix, we appreciate you and your professionalism! Steve and Chris Collins

S C

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Z was great. Friendly, courteous, knowledgeable, professional. Explained things well and said he was fine if I watched! Very particular about the quality of his work. I would recommend him wholeheartedly without reservation. Thanks so much.

Adam Kleinow

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Next day service, reasonable prices, friendly staff and technicians. Couldn't ask for more.

David Nowak

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision's technician was very capable and knowledgeable..he repair our door and it's been working great..

Albert Weech

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service was done way before estimated time frame which was helpful

Diane Buchholtz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

5 star rating!***** All of my expectations were met. My problem was solved in a timely manner. The man who serviced my opener was kind, professional, and courteous while explaining everything in detail. He was extremely helpful. I chose Precision Door Service because of others suggesting your service is excellent.

Camille Houpt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very helpful

Suzanne McMillan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Ron is an expert and worked quickly to solve my issues. He gave me options , so I never felt pressured into spending the $. Very happy. Thanks!