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Read what people are saying
about Precision Garage Door in:

Spencerport, NY

Precision Garage Door of Rochester
has received 53 reviews, averaging 4.99 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The entire experience was amazing. After experiencing poor service time after time lately it was refreshing to find a company that puts service and quality first. Everyone I contacted was polite, competent, friendly and professional. The appointment date was quick the communication very complete and the price was competitive and Drew did a great job. I would suggest them for sure!
James Locicero
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Five stars! Mark was on time, personable, helpful and did a great job! Was happy with them last time we needed repairs- 9 years later they are still a great company!
Tim & Cheryl Hungerford
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision Garage door! Why would you Use Anyone Else??!! Superb Service ... Knowledgeable Technicians... and Scheduling 2nd to None for Your Home or Business! Thank You Precision Garage Door!!
Rick Sanchez
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

It's -1 degrees outside today (1/31/2019) and the technicians, Drew and Chris, came after a courtesy call (as promised). Drew explained everything in detail first, then promptly got to work. They removed the broken garage door opener and installed the new one in one hour! They removed all debris. Drew even programed my car's remote control for me!
Tom Wimer
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your service tech was very friendly and knowledgable about my problem and informed me before fixing it.
Frederick Scacchetti
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent emergency response. Will use Precision for all future work.
Dana Weiss
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very good reps.
Bob Kmiotek
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The best! I didn't think my garage door was fixable, but Mark came out, took one look at the problem, and went to work. The door has never worked so well. Can't say enough about how great this service was. I look forward to working with Mark and Precision again.
Jennifer Mancuso
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Dave explained what repairs needed to be done, completed them in a timely manner, and showed me the damage on the parts that he replaced. In addition to replacing the broken spring, which was the reason for the service call, he replaced the corroded cables and the rollers which were making noises. Dave was courteous and a great representative for your organization.
Cheryl Brown
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Hello, Mark came out to my house and performed an amazing job making the adjustment to my door. It's now very smooth and quiet from open to close! Thank you Robert
Robert Gavin
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Speedy, courteous and knowledgeable. My rollers were immediatly identied as the problem and new maintenance free rollers were installed. Mark did a great job and looked at the whole system to ensure problem free operation.
Andy Lawrence
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Mark did a great job on installation, communication and showing us pictures of the finished product!
Sara Gebbie
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My tech was Mark and he was absolutely the best. He pointed out the faults I had with my door and was very helpful. I would recommend Precision Overhead Garage Door Service to my friends and family..thanks for the good work and service you guys provide... Mike Mance
Michael Mance
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very informative! Very professional
Dave Orlando
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I went to close my garage door this afternoon and boom, my door was stuck and after looking at it, found that a cable was broken. I can do most home improvements myself, but when it comes to garage doors, I call the pros. I called Precision and they said a repair technician could come out this evening between 7and 9 PM. Mark Sherman called me at about 7 PM to advise me that he was going to be there about 8 PM. Mark arrived, was able to make an evaluation and quickly came back to give me the estimate. Mark performed the work quickly and efficiently. He made some additional tweaks to more door, also installed a lag screw on my door track at no additional charge. Mark was very pleasant to talk to and I will definitely be calling Precision again for my garage door repairs.
David DeMers
Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our spring broke and Dave came right out to fix it. What a nice guy! He explained everything and worked quickly and efficiently. Afterwards we needed an adjustment and Dave came out and took care of us again. Very happy with the service. Reasonable prices, quick response and nice techs - what more could you want? Highly recommend.
M Snider
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Second time using them, and both times have been excellent. Punctual, knowledgeable, professional, and reasonable.
Joe N
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Mark did a great job.
Jerry Bader
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Mark is very professional, and very competent . He did an excellent job. He is very conscious about being on time. We will highly recommend Mark.
Jerry Bader
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

It was a pleasure doing business with Precision! Setting up the appointment was easy. Our technician was prompt and did a great job fixing our garage door. I will definitely call them again if I need work do on my garage door. I will also recommend Precision to anyone I know who needs garage door service!
Benjamin Barrow
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Had a new garage door installed. Very pleased with the service and the craftsmanship of mark, the technician that did the install.
Matt
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Hello, Mark Sherman performed service on my garage door, replacing springs and cable. he was very professional and efficient. Not only did he fix those problems but he went above and beyond to adjust my door opener. I'm extremely please with service quality and price. Thank you
Robert Gavin
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

All I needed was a quote and I got a nice sheet showing me my options with a general breakdown. Quick and easy. I also appreciated the call to inform me Felix would be there in 20 minutes. Excellent.
Chris Monahan
A Response from: Ron

Great job done by Felix! Thank you for choosing our service!

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Dave Mackay is a great technician who explained everything and patiently answered all of my questions and the very quick service was much appreciated.
Gloria
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great efficient service.
Peter Lowe
A Response from: Mary

Thank you very much for choosing our service!

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Totally satisfied and will certainly recommend Precision to anyone I know who may need garage door work or installation. The service man called before his arrival and was well within the window I was provided when making the appointment the day before. When going over the repair with me he didn't try to oversell or take advantage in any way. He explained everything in detail and in terms that I could understand. Thank you for your prompt and efficient service.
Patricia O'Marra
A Response from: Mary

Great job done by Drew! Thank you for taking the time to send us your review!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Called last night because our overhead garage door spring broke. We were AMAZED they offered to come out to fix it immediately. We made an appointment for this morning and Dave, the tech came out at 8am and replaced the springs and had door full operational within a reasonably short period of time. Highly recommend Precision Door Service.
Tracy Pruner
A Response from: Mary

Thank you for choosing our service and for sending us your review and comments! Great job by Dave!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We were impressed with Drew's work and attitude---very friendly man, and we would certainly recommend him to anyone needing garage door help!
Barbara Gropp
A Response from: Mary

Thank you very much! We really appreciate you as our customer!

Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great experience from the start (reviewing your website to making the appointment and through the repair). Tech called ahead and could come earlier! Door is fixed. We will consider using your company again and referring people we know to you! Thank you!
Shannon Kulzer
A Response from: Ron

Thank you very much for sending us your review! We really appreciate you as our customer!

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I AM VERY IMPRESSED WITH THEIR HONESTY. THE SPRNG HAD TO BE RECOILED AND THE BILL WAS ONLY $54. ONE GUY I CALLED BEFORE I CALLED PRECISION WANTED $63 JUST TO LOOK AT IT!! CROOKED CONTRACTORS COULD HAVE TOLD ME I NEEDED A NEW SPRING AND CHARGED ME A LOT. ITS HARD TO FIND HONEST PEOPLE AND I WILL USE THEM WHENEVER I NEED THEM.
BILL DUNNE
A Response from: Mary

Thank you very much, we really appreciate your comments! Great job by Dave.

Service Provided:
Broken Garage Door Spring Repair
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