1(866) 835-6303
Call Now! 1(866) 835-6303

Read what people are saying
about Precision Garage Door in:

Victor, NY

Precision Garage Door of Rochester
has received 70 reviews, averaging 4.97 Stars:
Review:

The tech, Felix, knew just what he was doing and resolved the problem quickly. He made the added effort of checking the whole system over before leaving. Prior to his arrival had been kept informed by phone continuously of his pending arrival by the home office. Service as advertised and then some! Thanks!!
Patrick Haley
Service Provided:
Garage Door Opener Repair
Review:

Prompt, polite, had all parts on truck, excellent repair
Don Corcoran
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Great service, quick turnaround for an emergency repair. would definitely recommend.
Burt Speer
Service Provided:
Garage Door Repair
Product:
Cables
Review:

Excellent service and fair price. Highly recommend!
Christine Valway
A Response from: Mary

Thank you very much, we really appreciate it!

Service Provided:
Broken Garage Door Spring Repair
Review:

Fast, fair and friendly. Arrived early but called to be sure I was home. This second time I've used them : very easy scheduling and quick response time
Melanie Butler
A Response from: Mary

Thank you very much for continuing to choose our service, we really do appreciate it! Great job by Felix!

Service Provided:
Garage Door Repair
Review:

Great customer service.........couldn't be happier with the quick and efficient way my service call was handled by your courteous and friendly technician, Mark. Have used your company in the past and will continue to do so in the future. Appreciated the telephone updates as well. I might add that your website is very informative. Thank you again!
Marge Gawronski
A Response from: Mary

Thank you for continuing to choose our service, we really appreciate it! Great job by Mark!

Service Provided:
Garage Door Repair
Review:

Excellent job. #5
Thomas Lee
A Response from: Mary

Thank you very much! Great job by Dave!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Prompt professional service. Broken torsion spring was replaced and now the door works better than it did when it was new.
Steve Rivers
A Response from: Mary

Thank you very much for choosing our service! Great job by Mark!

Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
Review:

the person that was here ..mark sherman..was great he took time to explain everything to me and was very good hopefully i can get him back for any problems he was good!!!
Gail Maffett
A Response from: Mary

Thank you so much for sending us your comments ! Great work done by Mark !!

Service Provided:
Garage Door Opener Repair
Review:

Level of service was excellent! They were on time for the initial appointment and even came early on the second appointment. Installation was quick, easy and clean. I would recommend Precision to anyone in the market for a new garage door opener. Very professional and a trusted advisor in the industry.
Christopher Caruana
A Response from: Mary

Thank you for choosing our service and for sending in your comments! We really appreciate it! Great job by Dave.

Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

We were very satisfied with the service we received from Precision. We had our garage door spring repaired, top wheels replaced and smaller rollers, as well. Same day service. Thank you.
Michael Hochberg
A Response from: Mary

We really appreciate you as our customer! Thank you for the review! Great job by Mark!

Service Provided:
Garage Door Repair
Review:

I was very pleased with the service Precision provided. For a few weeks I was having trouble on and off with my garage door not going up all the way. Although the technician (Dave Mackay) did not find anything essentially wrong, he did make an adjustment and lubricated some areas. It is working fine now. I was also glad to have everything checked over for proper functioning. I highly recommend Precision for any garage door issues; they are extremely professional and honest. I would rate them a 5.
Ruth Dreste
A Response from: Mary

Excellent job done by Dave! Thank you very much for your detailed review, we appreciate your comments!

Service Provided:
Garage Door Opener Repair
Review:

Mark Sherman phoned ahead and arrived right on time. He quickly explained the range of options and what the cost/limitations of each option would be. He started working immediately and worked without any wasted effort until the work was completed in a neat and professional manner. I would not hesitate to recommend Precision to friends and family for any installation or repair work.
John Keebler
A Response from: Ron

Thank you very much for sending us your review! We really appreciate it! Great job by Mark!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Great customer service: above and beyond my expectations! Thank you.
Diane
A Response from: Ron

We really appreciate you as our customer! Thank you for sending us your comments!

Service Provided:
Garage Door Opener Repair
Review:

Your service was excellent. Our garage door spring broke on a Sunday morning. I called and made an appointment Dave Mackay was excellent, he came early and assessed the entire door operation and gave us choices of what we could do. There was no pressure to do additional work. as I too am in the service business, I can appreciate how we were treated. I would definitely use your company again. 5+ stars.
Tom Mannella
A Response from: Ron

Thank you very much for choosing our service & for sending us your detailed review! We appreciate you as our customer! Great job by Dave!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Your technician, mark Sherman was friendly and efficient and got the job done quickly
Susanne Schenkel
A Response from: Ron

Thank you very much for choosing our service, and sending us your comments!

Service Provided:
Garage Door Repair
Review:

I was in a bad spot. I had just returned from a business trip, and my lawn needed attention immediately. My Garage door had broken when I was gone and would not move. Of course, my mower was inside. Precision came out on a weekend and fixed my door for much less than I expected. The service man was very knowledgeable and I would not hesitate to use them again.
Hugh Quinn
A Response from: Ron

Thank you very much for sending us your comments!

Service Provided:
Garage Door Repair
Review:

This review is an easy one. I contacted Precision Door for a garage door estimate. Ronnie came to my residence and explained all my options and prices. I told him what I wanted, he then filled out an order form/contract. We shook hands, and he gave me a copy of the contract. After he left, I noticed there was a place for me to sign on the form, as acceptance to the purchase and installation. Ronnie accepted the hand shake as my word, without asking me to sign. I may be "old fashioned", but a hand shake is better than a signature of acceptance or agreement. I trusted him from that point forward. The door was installed while I was out of town on business. When I returned home I found the door, and installation, to be beyond my expectations, along with absolutely no me