Garage Door Repair in Ontario, NY

Marilynn Trombley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

It's the second time I needed garage door repair and couldn't be happier with the response and the work completed. Definitely my "go to" for any issues with my garage door!!

Kevin Ruliffson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I chose Precision Garage Door because I had an exceptional repair from one of their Technicians 9 ears ago to replace a spring and I never had an issue with the door since then. It is an older door with a homemade opener apparatus installed but the technician was able to work through the repair as difficult as it was at the time. We were exploring upgrading to a newer model with a new door opener but also wanted to try and make our older door secure better to the opening for now to help keep our garage more insulated until we chose a new door system. Ron, the owner of the Rochester branch, showed up today and shared his vast knowledge of garage door mechanics, materials, and options with us and how our specific application would be served better with what we agreed on as a new system rather than sink money into an abnormal application any longer. He quoted us a very fair price for a new installation. He showed up on Sunday morning on time, treated us courteously, was very personable, had a very confident and skillful approach to working through the many options to select the best application for our needs. He also did a few minor adjustments and repairs to make our existing door work smoother while we wait for the install to be completed. I recommend him and Precision Garage Door, as a result of his visit today, to anybody that requires a repair or new installation above all the rest!

Mary Ann Rhinehardt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

They are friendly and fast and did a excellent job. When I have door trouble I always call them. I'm never disappointed with there work.

Sandra Hodgdon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was recommended to call this company to replace “bumper” on bottom of 8 foot garage door. I spoke with woman and told her precisely ( detailed description) of what I needed. She assured me the service man could install what I needed and would arrive with everything needed to complete the job. Sadly however, the nice repair man who showed up ,instantly knew he could not install new bumper due to age and previous damage of the old door and within 3 minutes of arrival suggested a quote for a New door…. I am a senior on a budget and had to pay $64.80 - ( 5 minute service call)for something he could not fix which initial call with Shannon at 315 number could have/ should have told me. I’m trying to make it through another year or more with the door and feel there was a bait and switch thing going on . Sorry I’m not happy.

Gloria Grattan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I chose Precision because 5 years ago, on a Sunday, the spring on my garage door broke and we could not open the garage. I called the garage door company I used before and they weren’t able to come out for 2 weeks. Both cars were in the garage and we would not have been able to go to work the next morning. I called several garage door companies with no luck and then I called Precision. There emergency tech arrived 2 hours later on Sunday. My springs were replaced and I was very pleased with the job that was done and the tech that did the work. This service was to replace the safety sensor that a wild animal had chewed through. The tech that arrived was the owner and he was very professional and did a great job. I highly recommend Precision for your garage door needs.

Bob Hayes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I chose Precision Door because my door was inoperable and they were able to provide the fastest response out of 3 companies I called. Phil and Chris arrived promptly within the scheduled time and quickly diagnosed the problem with suggested improvements and a quoted price. Repair was completed within one hour and door is back in service. I will definitely use Precision again.

Frank Auria

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent customer service and the new system was installed quickly! V is an awesome tech! Polite, professional and efficient. We appreciate your service!

Stephen Iodice

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service, would use again!

John S.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

A very professional company, from setting up the appointment to coming out and doing the work efficiently and neatly. Like many companies, Precision has the tech call when on the way to your home, but then you also get a text confirming the call, with a photo of the technician who is on the way. I don't think it took him half an hour to replace the rollers on two garage doors, along with replacing the rubber gasket that seals the bottom of the doors.

Fran Flugel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our garage door stopped working and Precision Garage Door came out same day and even earlier than promised. They replaced the 28 year old motor and is working very quietly now and even has other nice features like keypad entry and sensor lights. Thank you Ron!

Arthur Moore

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Ron has been, by far, the most wonderful repair person I have met. He is a great guy! His help and assistance has been so greatly appreciated!!! Thanks Ron!

John Connell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Whenever I have an issue with my door (which isn't often) these individuals working here come right out and take care of things in an efficient time that works with my schedule. Felix is always courteous and does a great job explaining everything to me. I would highly recommend this company for any of your overhead door needs. Thank you

Kelly East

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Customer Service like this is rare in this day and age! Out of the blue our spring on garage door broke. We already knew the original installation was not normal and it was going to be a problem. Called to see if someone could come and take a look. 1.5 hrs later Ron was at my house! 2 days later he returned and fixed the spring so we can at least use the door. So happy with him no other quotes are even needed or wanted. We are going to replace the entire door and get a new opener. Thanks a million Ron! If you need a garage door repair or a new door...look no further just call Precision!! Honest, upfront, positive, and old school work ethic at it's finest.

Jeffery Pritchard

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Ron did a great job and was very professional and personable. He was able to replace a drive part in my opener rather than selling me a new opener, which was a pleasant surprise for me. He also adjusted my springs, lubed the rollers and adjusted my photo sensor. All this and at a very reasonable price. I would call Precision again if I ever needed any additional service. I highly recommend Precision.

Jeffrey Pawlowski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Ron has always been great to work with.

Chris Wieser

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I have only used Precision a few times over the 35 years I have lived in my current house. Each time I have been 100% satisfied with their service & price. Don't know what else to say (and, I rarely am 100% satisfied!).

James Cairns

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The trolley that runs along the rail part of my system broke after 25+ years. I was given a same-day appointment and Sean arrived even earlier, with advance notice. The age of my system meant replacing the whole opener, which Sean was able to handle on the spot in about an hour and a half. He offered two options, explained their features, got the one I picked up and running smoothly, and explained the new system and what he had replaced - all at a reasonable price. Highly recommended; I was very happy with my experience, and will use Precision for any future garage door needs.

Marilynn Trombley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Prompt and courteous service. Responded earlier than expected. Definitely has my business in the future!

WIlliam Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

On Sunday right after Christmas a cable snapped on our garage door. I did an internet search to see if I could find a service provider on a Sunday and Precision was the ticket. Their website had everything I needed to make an appointment. The person who called me (within minutes of my online request) was very thorough and helpful. The service technician arrived when he was supposed to and was very friendly and helpful got right to work. Half an hour later the door was working like new and the cost was pleasingly lower than I expected. I highly recommend Precision Garage Door Service.

Toni Kiddie

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

On time, honest and efficient.

Bob Kalenak

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Z and Brendon were great. Great consultation and super workmanship at a fair cost. Thanks!

Brian Ludwig

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision Door has great customer service. They were able to get my emergency service done on time and quickly. They are friendly and fair. All the pricing was upfront and explained once they knew what was wrong. They had the right parts to fix it immediately. They were also very careful as my cars were not able to be moved out until the door was repaired

Kathy Wagner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service. Arrived per schedule. Explained issue to me so I understood the problem if it occurred in future.

Chris Miller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision came recommended to us to replace our garage door opener. We were new customers. They were responsive, prompt and professional. There would be no reason to not call them in the future.

Richard Blakesley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Techs did fine job. Explained what need to be done & I agreed.

Bill Ruscheer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Highly recommended, 'Z' is a very friendly and knowledgeable technician. You can be sure your garage door will be running great if you have it serviced by this company!

Cathy Martz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

So pleased with the service we received. The technician was able to complete the repair quicker than anticipated and the quote was very reasonable. Thank you!

Doug Brown

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision Garage Door Service has promptly responded to repair each of my garage doors over the past few years. Appointments were made within a few days to complete the repair. I have been appreciative of their service from the time of my calling them through the service provided by the technician. Throughout the process I was kept informed about who my technician would be along with the time to expect a call from him. Ron has serviced both of my garage doors and has explained the issue that needed to be repaired. I have been pleased with the work that he has done. After I needed to have my second garage door repaired, I immediately contacted Precision Garage Door. Their service is exemplary as I highly recommend this company.

Fran Flugel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Ron, the owner, came out promptly on schedule & performed the repair just as he said, in short order and charged the amount he said before he started the job. He is very personable and pleasant. It was a very good experience. Top notch!

Chad Hallett

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Clearly pointed out issues with the door and noticed a bigger issue. Fixed everything quickly and explained the pricing well. Easily recommend