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Read what people are saying
about Precision Garage Door in:

Ontario County, NY

Precision Garage Door of Rochester
has received 155 reviews, averaging 4.97 Stars:
Review:

A great experience from start to finish. Friendly, knowledgeable and professional staff and able to get the work done timely. Our new door looks terrific.
Chris Graziano/Maryellen Meleca
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Mark did a great job on the door opener it looks great .
John Paine
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Had springs replaced -- great service, would use again
Victor, NY
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Drew did a great job. If needed I will call again. Thanks
Joe Crowley
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

great attention to detail. available on a saturday. person answered phone on a saturday to book apt too.
Amy
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Called for a Sunday repair on a frayed cable that broke. Felix called to tell me what time he would be out- and arrived on time. He recommended replacing both cables (absolutely the right thing to do), and the rusted brackets- then noticed the fraying cable on companion door! Pricing was reasonable and the extra $30 for a weekend call was also incredibly reasonable and such a time saver! Really, truly a phenomenal experience- who thought you could say that about weekend garage door service! Thank you Felix, you’re the best, and I will only call Precision for repairs, and when I replace these!!!
Missy White
Service Provided:
Garage Door Repair
Product:
Cables
Review:

Have had maintenance performed by Precision Door previously so called them when I had a problem. The technician, Drew, quickly diagnosed the problem and proceeded to fix it. Service was excellent. I would not hesitate to recommend Precision Door to neighbors and friends in the future.
Karen
Service Provided:
Garage Door Repair
Review:

Highly recommend. Felix did a great job with the install and was very professional.
Mike
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Precision came this past week and installed our new door. They did an absolutely fantastic job. Good work, good communication, good customer service, competitively priced. Mary was great over the phone and always quick to respond back. Our tech Drew was very outgoing and communicated well while he worked. We are very happy we chose Precision and highly recommend them.
Jeffrey Butler
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

The garage door spring broke and we needed it repaired quickly. Ron was out within two hours and repaired it in less than an hour. This was our second time having Precision for a repair and our experience was similar - very prompt, very clear and thorough in explaining what needed to be done, and then an efficient and effective repair at a fair price. They will continue to be our "go to" company for all things related to our garage door.
Al Kidd
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I am so pleased with this company! Not only are they very friendly but they are also time and cost efficient. They will not sell you something if you do not need it. Thank you!
Tearra Dame
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

I received immediate service when I needed it and Ron was personable, knowledgeable, professional and made the experience enjoyable. He gave me all my options and helped me stay within my budget. Thank you!
Michele Davis
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

On Tuesday, April 3, Dave from Precision, made a service call to repair a troublesome door opener. He arrived on time, made the repair and even lubed our door. Perfect!!! Couldn't ask for better service!!!!
Jim Hagen
Service Provided:
Garage Door Opener Repair
Review:

I am in LOVE! I purchased an AMARR door and Lift master belt drive opener. The service was exemplary from start to finish. Ron came out to look at the project and answered all questions at that time. Mary was always available to answer any further questions I had. Although the site has pictures of door installations, she sent me others that helped with my personal choice of a door. Felix came out to install the new door and opener. He was friendly, reliable, and professional. He took time in putting the door together and considered my opinion in positioning of the "extras". When it came time to put the opener up, he had a little unexpected snafoo in relationship to positioning and the windows. No worries, he was able to make adjustments and all I can say is "Bravo Felix" for a fantastic job!!
Diane Morrison
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Technician was on time, polite, knowledgeable and provided a service call repair which is all the door needed.
John Norton
Service Provided:
Garage Door Repair
Review:

Dave was fantastic, on time informative and honest . Great job very satisfied
Mike D'agostino
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Review:

Quite efficient and pleasant repair service
Pat Bartholomew
Service Provided:
Garage Door Repair
Review:

Super friendly. Awesome job. I would recommend this business to anyone! I can’t thank them enough!
Kate Weigert
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Great Service , I had an emergency and they scheduled me the same night Felix was great he call shortly after I called to let us know he was on his waY, he was polite and had us fixed in no time. Great service from the person answering the call to the service tech.
Kristin Wright
Service Provided:
Garage Door Repair
Product:
Cables
Review:

Drew contacted me to let me know he would arrive early. He then activated two new remotes and got them to work with one old remote I had. He also explained what was wrong with the keypad and that it would require a replacement of the garage door opener when it finally broke.
Kathy Wagner
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Review:

Mark saved the day to fix our broken torsion spring. He arrived on time, explained what my options were, and fixed it right in about 45 minutes. Great guy!
John Sobraske
Service Provided:
Garage Door Repair
Review:

I have called Precision on three occasions - each time with great results. Everyone involved is very professional and helpful.
Dan Collins
Service Provided:
Garage Door Repair
Review:

Performed as advertised - excellent customer service
Michael Williams
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I would highly recommend your company to anyone in need of garage door service. Eric was here tonight for a few hours repairing my door with new springs and modifying an odd apparatus that was installed by the previous owner to open a double-sized door from one side. The normal access to the springs and opening equipment was almost inaccessible. He had to permanently modify his tools to accommodate my abnormal door, and without hesitation, he cut off lengths of his torque release/tension rods in order to release/apply tension to the springs. I really appreciated his upbeat attitude and determination through some unforeseen challenges to complete the job! He was extremely professional, and will request him specifically to perform all my garage door service from now on. Thanks a bunch!
Kevin R.
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Awesome service
Nilesh Bilimoria
Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

They were on time gave us multiple option and with no pressure complete the spring replacement, complete check and maintenance of the garage door system, made additional repair as quoted. Very happy with teh service and will use again when the need arises.
Richard Nelson
Service Provided:
Garage Door Repair
Product:
Springs
Review:

David did a great job. Was on time, Called ahead to confirm the appointment, knew what he was doing and did the job in a friendly manner! We ended up replacing the cables that where rusted and 2 rollers as well as the keypad.
Tim Mickelsen
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Review:

Fast service on garage door. Great technician, repaired problem quickly. Gave information on how to keep fixtures greased. Would recommend your company. Thank you for your help 5 stars
Peggy Christy
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Fantastic service. I felt like they went above and beyond!
Corey Smith
Service Provided:
Install Garage Doors
Product:
Garage Door Opener
Review:

I found Precision on Google and decided to use them due to their weekend availability (no other outfit was willing to install a garage door opener on Sunday). Ron arrived on time, made sure my existing garage door was in good working order, explained to me the process of installing the new opener, and 2 hours later, walked me through its operation. I would recommend Precision to anyone looking for a reliable service provider.
Steve Dudkiewicz
Service Provided:
Garage Door Opener Install
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