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Read what people are saying
about Precision Garage Door in:

Webster, NY

Precision Garage Door of Rochester
has received 195 reviews, averaging 4.96 Stars:
1 2 3 4 5
Review:

I ordered a new garage door and opener with Precision. Their customer service is superior to many companies. They truly want their customers to be satisfied and stand behind their product and service! Highly recommend them!!

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Felix Coriano Service Provided:
Install Garage Doors

Product:
Garage Doors

Residential Technician: Felix Coriano
Review:

Precision Door is the best! Prompt, courteous, knowledgeable and explained everything in detail!

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Eric was here in 45 min to do emergency repair on the broken spring. He was pleasant, knowledgeable, professional and had attention to detail...he checked both garage doors. The online coupon was a nice bonus. I would highly recommend Precision to others!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Highly recommend! Personal and honest service.

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Ron Kull Service Provided:
Garage Door Opener Repair

Other Staff: Ron Kull
Review:

Ron came to provide me with an estimate for a new garage door and an opener. He was extremely polite and helpful. His estimate was fair and reasonable.

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Ron Kull Service Provided:
Install Garage Doors

Other Staff: Ron Kull
Review:

Went right to the problem and fixed it with an adjustment. He also made it so the problem could not recur, and made sure everything else was operating properly. I feel like I got a bargain.

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Felix Coriano Service Provided:
Garage Door Repair

Residential Technician: Felix Coriano
Review:

Great service from start to finish

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A Response from: Mary

Thank you for your review, we appreciate you as our customer!

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Service man, Felix, arrived on time, was very knowledgeable and efficient. Installed a new garage opener and programmed all our remotes. Finished in a timely manner with a smile, garage door opener works great, price was reasonable.

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Felix Coriano Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Residential Technician: Felix Coriano
Review:

Five star rating. Technician was courteous, professional & did an excellent job. We are very pleased

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Service Provided:
Garage Door Opener Install

Review:

The technician called when he was enroute. Was courteous and professional and repaired the problem quickly.

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Service Provided:
Broken Garage Door Spring Repair

Review:

After assessing the damage after a wind storm and then heavy snow storm I found two damaged garage doors. I contacted Precision and they came the next day. The whole process took just about 2 hours. The tech assessed the damage and provided us a clear written quote. He also told us it would take him just about two hours which it did.The tech was very knowledgeable, his truck was fully equipped and when completed he explained how to operate the new unit. Very happy..5stars

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Felix Coriano Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Door Opener

Residential Technician: Felix Coriano
Review:

We were very pleased with the prompt, courteous and competent service we received today.

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Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Review:

Amidst the March 2017 winter storm that hit out region, our garage door spring broke. I called Precision for repair in the early evening. I inquired about emergency services and they offered me service that evening. Dave A. was great. He prompted me with a call and was extremely friendly upon arrival. He assessed the problem and provided me with options to resolve the issue without any pressure. He did a great job and worked diligently. Within 2 hours from the time I called for service the repair was complete. I was extremely pleased with the service and would highly recommend them! Thank you!!!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

I needed a new garage door opener. Felix and Eric did the job in an hour and the result was above expectations. Great guys. Friendly and professional. This was the second time I have used Precision. Terrific company.

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A Response from: Ron

Thank you for the excellent review for Felix & Eric! Thank you for continuing to choose our service!

Felix Coriano Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Residential Technician: Felix Coriano
Review:

Our garage door broke fairly late one evening and the technician from Precision Door Service came out at 9pm -- I was so pleased as the door wouldn't close. The technician was very friendly and answered any questions we asked, explained the work he was going to do and made sure we were happy with that. I'm sorry to say I can't remember his name. we're very, very pleased with the service and will definitely call Precision Door Service in the furure.

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A Response from: Mary

Thank you very much for your detailed review! We appreciate you as our customer! Great job by Drew!

Service Provided:
Garage Door Repair

Product:
Cables

Review:

Repair done quickly with Felix being friendly and professional. I have used Precision in the past and will call them again if needed.

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A Response from: Mary

Thank you so much for continuing to choose our service! Great job done by Felix!

Felix Coriano Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Residential Technician: Felix Coriano
Review:

Drew came back because door was reversing when closed, after new opener installed. He found 2 problems with the track, adjusted them. and door now works well. In addition to his competence he works quickly and cheerfully. A pleasure to get such service.

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A Response from: Mary

Thank you so much for your review! Great job by Drew!

Service Provided:
Garage Door Repair

Review:

Flex arrived on time, had all the parts needed and had a very pleasant demeanor. Best of all the door worked when he was done.

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A Response from: Mary

Thank you very much for such a great review for Felix! We appreciate you as our customer!

Felix Coriano Service Provided:
Broken Garage Door Spring Repair

Residential Technician: Felix Coriano
Review:

Felix and Fred installed a new opener for us. Employees like this is why the business is rated 5 stars. The work was completed efficiently and professionally, these guys knew their stuff!! Also very personable.

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Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

Great service!

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A Response from: Ron

Thank you! We appreciate you as our customer!

Ron Kull Service Provided:
Garage Door Repair

Other Staff: Ron Kull
Review:

Was very satisfied on a cold day.

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A Response from: Ron

Thank you very much for sending us your review! We really appreciate you as our customer!

Service Provided:
Broken Garage Door Spring Repair

Review:

My house was built over 50 years ago with two Overhead Door garage door openers. They performed very well over the years. I have been very satisfied with the product. Mark did a great job repairing the broken spring today. He deserves a raise.

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A Response from: Mary

Thank you very much for sending us your comments, we appreciate it!!

Service Provided:
Broken Garage Door Spring Repair

Review:

Five stars. Garage door repair. Mark Sherman was great-professional, helpful, and experienced.

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A Response from: Mary

Thank you for sending us your review!

Service Provided:
Garage Door Repair

Review:

Mark was very punctual, professional, and explained exactly what needed to be repaired. The work was done quickly and efficiently.

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A Response from: Mary

We appreciate you as our customer, thank you very much!

Service Provided:
Garage Door Repair

Review:

My house was built in 1964 and contains a 15 foot by 7 foot wooden door. I doubt it has ever been serviced, I have been here for almost 39 yrs. The tracks were useable but the torsion springs, bearings, and rollers were shot. The door was far from being balanced and it would try to drop even if it was three fourths of the way open. Felix was the technician that came to review and fix the opening problems. Within 2.5 hours the door was working smoothly. It now will hold in place even open as low as one panel (1/4) of the way. Thanks for a great job. Kevin

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A Response from: Mary

Thank you very much for your detailed review! Great job done by Felix!

Felix Coriano Service Provided:
Garage Door Repair

Product:
Springs

Residential Technician: Felix Coriano
Review:

it was a Sunday morning when the cable on my 24 year old garage door broke. I called Precision and by mid afternoon Mark from Precision had replaced both cables and had my door up and running. Great service all the way around and I would highly recomend them. Will be calling them in the Spring to replace my old door with a new insulated one.

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Service Provided:
Garage Door Repair

Review:

Felix was awesome! Explained everything that was wrong and offered different options with no pressure. Glad I called!

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Felix Coriano Service Provided:
Garage Door Repair

Product:
Springs

Residential Technician: Felix Coriano
Review:

Ron was wonderful when he came out to give me the estimate. Very informed, but no high pressure sales. The office manager, Mary was wonderful and so was our installer Felix. So happy!

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Felix Coriano Service Provided:
Install Garage Doors

Product:
Garage Doors

Residential Technician: Felix Coriano
Review:

Very pleased with everything from the initial phone call, to the ease in scheduling and the overall efficiency in getting the job done. Service technician explained everything to me and provided me with various options. I didn't feel pressure to go with the most expensive option. I would definitely recommend this company to a friend or relative.

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Felix Coriano Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Residential Technician: Felix Coriano
Review:

As a customer, we usually are very cautious when we get quotes for any service. What a pleasant surprise with all of the service received. Ron came out to review my job. He recommended only what I needed and did not try to sell unneccesary items/work. He was very professional and courteous. Price was very competitive. Dave Mackay came out and did a superb job installing my garage door opener. This company wants to win customers and they definetly won my business. I highly recommend this company!

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Ron Kull Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Other Staff: Ron Kull
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Monroe County

(585) 267-5174

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(585) 300-4522

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Livingston County

(585) 612-4164

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(315) 670-4607

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(585) 682-2740

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Wayne County

(315) 290-3137

(315) 290-3137
Wyoming County

(585) 302-4334

(585) 302-4334
Yates County

(585) 612-4202

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Precision Door Service
Office: (585) 223-8960
650 Mile Crossing Blvd.
Rochester, NY 14624