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about Precision Garage Door in:
Webster, NY
Precision Garage Door of Rochesterhas received 201 reviews, averaging 4.96 Stars:
Webster, NY
Thank you very much for your detailed review! Great job done by Felix!
Webster, NY
it was a Sunday morning when the cable on my 24 year old garage door broke. I called Precision and by mid afternoon Mark from Precision had replaced both cables and had my door up and running. Great service all the way around and I would highly recomend them. Will be calling them in the Spring to replace my old door with a new insulated one.
- Michael Personte
Webster, NY
Felix was awesome! Explained everything that was wrong and offered different options with no pressure. Glad I called!
- Jacob Werner
Webster, NY
Ron was wonderful when he came out to give me the estimate. Very informed, but no high pressure sales. The office manager, Mary was wonderful and so was our installer Felix. So happy!
- Sue Smith
Webster, NY
Very pleased with everything from the initial phone call, to the ease in scheduling and the overall efficiency in getting the job done. Service technician explained everything to me and provided me with various options. I didn't feel pressure to go with the most expensive option. I would definitely recommend this company to a friend or relative.
- Kathy T.
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Residential Technician: Felix Coriano
Webster, NY
As a customer, we usually are very cautious when we get quotes for any service. What a pleasant surprise with all of the service received. Ron came out to review my job. He recommended only what I needed and did not try to sell unneccesary items/work. He was very professional and courteous. Price was very competitive. Dave Mackay came out and did a superb job installing my garage door opener. This company wants to win customers and they definetly won my business. I highly recommend this company!
- Rick M.
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Other Staff: Ron Kull
Webster, NY
Great service at a reasonable price. Mark is a great guy who had us up and working in a very short period of time. It was painless.
- Joseph Vaslilades
Webster, NY
I have had nothing but great experiences with this company! Ron and Mark have both assisted me with installation & then a repair and are wonderful to work with. Professional, friendly and prompt. I would recommend them any day to anyone!
- Kelly Tamburrino
Webster, NY
This is the first time I've used Precision but will call them again for door service. The appointment was convenient and the technician was prompt and efficient. I had called because I noticed frayed cables and the door made some odd noises. He replaced cables, aligned pulleys and lubricated everything.
- RW - Webster
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Webster, NY
Garage door repair was fine. The fellow that came for service was great. I will call you again if I ever need help. Thank you, Cheryl Collins
- Cheryl Collins
Thank you very much, we really appreciate your comments! Great job by Mark!
Webster, NY
Glad I called Precision for our new garage door and opener. Couldn't be more pleased with the look of the door and quietness the opener. Felix did a professional job with the installation made sure that he swept the floor and wiped down the outside of the door. Especially appreciated the call prior to his arrival for installation.
- Stu W.
Great review for Felix, thank you very much for sending all of the details!
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Residential Technician: Felix Coriano
Webster, NY
It was a pleasure to do business with Precision Garage Door Service. I had a new garage door and opener installed and from quote to installation was less than a week. The door and opener are quality products and the installation was done to perfection. The Technician that installed my door was a true professional. I would recommend Precision to anyone and everyone! Thank you.
- Louise Kepner
Thank you for choosing our service, and for sending your detailed review for Felix!
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Residential Technician: Felix Coriano
Webster, NY
I can't say enough good things about Precision. Our tech Felix, went above and beyond fixing and fine tuning to make sure we were problem free. I would tell anyone to call Precision for any garage door needs!
- Michael Markowitz
Great review for Felix! Thank you, we really appreciate you as our customer!
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Residential Technician: Felix Coriano
Webster, NY
I would definitely give Precision a 5 star rating. Their staff and technicians are friendly, knowledgeable always available when you need them.
- Jim Delgaudio
Thank you so much for your comments, and for choosing our service!
Webster, NY
I was able to get in touch with someone"live" right away on the weekend. It was a call-center, but they forwarded my message right away. Other companies just had an answering "machine". That was huge to me. We paid more for emergency service, but it was well worth it and we were happy with the follow through. Our tech was great, knowledgeable and got the job done quickly. We really like to communication process when kept us informed that our request was received and service schedule. Then we got another call to let us know exactly when our tech would be there. We will definitely go with Precision for any future garage door needs.
- Kathy Smith
Thank you very much for choosing our service and for sending a detailed review! Great job done by Felix !!
Webster, NY
We never used Precision before, but would use them again after today's visit. Our service tech. was Drew and we couldn't be more pleased with the service. He was went out of his way to explain what he was going to do and after completing the job, explained how to maintain our door for the longest life. I would recommend Drew and Precision to our friends.
- Joe LaPlaca
Thank you so much for sending us your review, we appreciate it! Great job by Drew!
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Webster, NY
The technician (Felix) was right on time Very courteous and knowledgeable. He went out of his way to help me program my door buttons which was not a part of the original call. Highly Recommend.
- Joesph Walsh
Great job done by Felix! We appreciate your comments, thank you!
Webster, NY
Drew was competent and informative re the mechanics of the door.
- Georgia DeGregorio
Thank you very much for choosing our service, we appreciate you as our customer! Great job by Drew!
Webster, NY
We have used Precision on multiple occasions and we have always been happy with their service. This time around, the winter weather finally caught up with our old garage and our cable snapped, leaving our door suspended and jammed. Our service was immediate; repairs were made as well as pressure-free recommendations. Their fees are extremely reasonable and everything was back up and running within an hour. We will be coming back to you guys for all our service needs!
- Kristi Wigton
Thank you very much for being our returning customer, we really appreciate it! Great job done by Mark!
Webster, NY
Reprogramming of our opener-was on time,polite,and reasonably pirced/5 stars
- Kathlene Ferrari
Thank you very much for calling our service & for sending us your review!
Webster, NY
A friend referred me to Precision for installing a garage door opener that I had already purchased. I've lived in my home for 20 years and was always told there wasn't enough clearance for an opener. I was determined, so I ordered an opener online that I was sure would work. Dave came out to install it and sure enough he wasn't 100% certain it would fit. Instead of opening the box and assembling it (I would not have been able to return it), he had an opener that would work and the cost was a little less. Dave worked in sub-zero temperature and did a fantastic job installing the opener. He was professional, prompt, and an overall nice guy. I will definitely call Precision again for all my garage door needs.
- Sandra Klem
Excellent job done by Dave, thank you for that review! We really appreciate it!
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Webster, NY
I was impressed that a repair person could come out within 1 day after I called. The opener is working fine and the repair was less than half the price of a replacement opener. I wouldn't hesitate to recommend Precision. This was the second time we used Precision. They replaced our door two years ago and we've received a lot of compliments on it.
- KEN BELLO
Thank you very much for being our loyal customer, we really appreciate it!
Webster, NY
I had an existing opener repaired and an additional one installed. The technician was early for the appointment and he was efficient I would definitely call them again.
- Keith
Great review for Dave! Thank you for choosing our service, we appreciate you as our customer!
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Webster, NY
Excellent service. Great people. Good work. Would pick them again.
- Travis Miller
Thank you very much for your review, and for using our service! We appreciate it! Great job by Mark!
Webster, NY
Dave was my technician. Liked they had pictures on web site & appointment confirmation so I knew who was coming. Timeframe was between 1 and 3, he called at 12:50 said he would be there in about 20 minutes and he was. All I knew was that my door wouldn't go up more than 6 inches. Dave quickly diagnosed a broken spring also my rollers were corroding. He gave me the option of having the springs replaced - which would get the door working or I could also have the rollers replaced. He gave me the price for both options. He also told me the potential impact on my garage door opener. He was very professional and knowledgeable. I chose the springs & rollers and he was done within an hour. Door works great - I'm a very satisfied customer.
- Donna Hart
Thank you very much for choosing our service, & for sending us such a detailed review! Great job done by Dave!
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Webster, NY
5 stars definitely!! My garage door opener was repaired in record time and positive advice was given on the newer models that Precision sells.
- Marvin Patterson
Thank you for choosing our service & sending us your comments! Great job by Felix !
Webster, NY
We called on the coldest day of the year for same day service. Tech arrived on time (called ahead), fixed our door quickly, explained everything and gave us great information. Our door has never worked so quietly! We will definitely use Precision again for any repairs and for our new door/opener when needed. Highly recommend them!
- K. W. from Webster
Thank you for sending us your detailed review, we really appreciate it! Great job by Felix !
Webster, NY
thanks for the help
- Becky Kamal
Thank you for choosing our service, and for sending your comments!
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Residential Technician: Felix Coriano
Webster, NY
Great experience with both the initial visit and repair. Will call you next year to fix the other garage door.
- Monique Liberti
Thank you for choosing our service, and for sending in your review! Great job by Dave!
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Webster, NY
The service was fast and thorough. And best of all - I didn't have to be there to get it done! Thank you. Vince V.
- Vince Vollo
We appreciate you as our customer, thank you! Great job by Dave!
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(585) 267-5174
(585) 267-5174(585) 300-4522
(585) 300-4522(585) 612-4164
(585) 612-4164(315) 670-4607
(315) 670-4607(585) 682-2740
(585) 682-2740(315) 290-3137
(315) 290-3137(585) 302-4334
(585) 302-4334(585) 612-4202
(585) 612-4202
My house was built in 1964 and contains a 15 foot by 7 foot wooden door. I doubt it has ever been serviced, I have been here for almost 39 yrs. The tracks were useable but the torsion springs, bearings, and rollers were shot. The door was far from being balanced and it would try to drop even if it was three fourths of the way open. Felix was the technician that came to review and fix the opening problems. Within 2.5 hours the door was working smoothly. It now will hold in place even open as low as one panel (1/4) of the way. Thanks for a great job. Kevin
- Kevin Rothfuss