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Read what people are saying
about Precision Garage Door in:

Livingston County, NY

Precision Garage Door of Rochester
has received 59 reviews, averaging 4.93 Stars:
Review:

Felix did a great job. He took the time to explain everything and also gave us suggestions for the future. I would highly recommend Pricision and Felix to do work on your garage door issues.
David Leven
A Response from: Ron

Great job done by Felix! Thank you Mr. Leven, we appreciate you as our customer! Thank you for your review.

Service Provided:
Garage Door Opener Repair
Review:

The tec.that installed my garage door opener was a delight. He was very knowledgeable and shared his knowledge with me.He explained the advantages of different openers they provided and helped me make my decision. He called to confirm the time (most company's call at the last minute and change the time) and showed up as scheduled. He was very professional and explained every question I had about my new garage door opener.He also did a great job cleaning up after the job was completed.I would highly recommend this company for any garage door concerns,especially this tec.Mark Sherman Joe Williams,Conesu s Lake N.Y.
Joe Williams
A Response from: Ron

Great job done by Mark! Thank you Mr. Williams for your review, and for choosing our service!

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

These guys get a 5 from me. From the first phone call made to them it has been great. Ron showed up on time for our appointment. Easy to talk to very down to earth. The office followed up like Ron said they would. Installation day came and I was impressed again. Mark and his crew showed up on time and ready to work. They did a awesome job, very professional and dedicated. Thanks again.
Rick Spencer
A Response from: Ron

Mr. Spencer, Thank you very much for choosing our service! We really appreciate you as our customer! We are very happy to hear that you are HAPPY with our company and employees.

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Thank you and wonderful job as always!
Joseph DeBell
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

Awesome service.
Pattie Johnston
Service Provided:
Garage Door Repair
Product:
Cables
Review:

While I suppose time will tell as to how well the doors will holdup, I do want to comment on the pre-installation customer service and the crew who installed the doors. First, there was no pressure to purchase (i.e e-mails or phone calls) after I received a quote. Once I placed the order there was follow-up on the delivery date both a week prior to and day of delivery & installation. I received a text and phone call a half hour prior to the installers arriving. Once there the installers offered to help move some of the items out of the way in the garage and to dismantle some of the previous garage door supports. They were both pleasant and accommodating. They completed the installation ahead of schedule and thoroughly went through suggested periodic maintenance on the doors and asked if I had questions. The price was exactly as quoted.
William VanBuskirk
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Very pleased with the garage door repair. Although checked ‘no product purchased’ , the item wasn’t listed. I purchased a new rubber gasket assembly. Arrived in a timely manner and pleasant to work with. Highly recommend Precision Door!
NS
Service Provided:
Garage Door Repair
Review:

Mark did an excellent job. Very friendly and remarkable expertise. Would recommend highly.
LJ
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

We were extremely pleased with the sales & service of our new garage door & openers. Owner Ron's price & details were exactly as promised & Installer Eric did an excellent job - very friendly & professional! We highly recommend Precision to our friends & neighbors!
Dale Eddy
Service Provided:
Install Garage Doors
Product:
Garage Door Opener
Review:

I was very satisfied with the service I received. Thanks to Mark for finding the problem with my opener so fast. Great job, great price.
William Hickey
Service Provided:
Garage Door Opener Repair
Review:

Made a call around noon. Had an email confirmation, a picture of the tech coming and a call from him before he arrived that late afternoon. Couldn't ask for better service. Friendly and professional. Thanks Precision and Mark.
Lee White
Service Provided:
Garage Door Opener Repair
Review:

First time user. I certainly found out why this is a five star Company.....we had waited a long time for a response from the original company to repair our door. Finally we called Precision on a Friday and they came on Monday morning. Eric was great..called ahead so we knew when he was coming and fixed just what we needed and no more. One of the best experiences we’ve had. Thanks so much!
Jane and Gerald Williams
Service Provided:
Garage Door Repair
Product:
Cables
Review:

Great customer experience. 24/7 appointments. On time service. Quality work. Clean work area. Affordable costs. Thank you.
Jason Yasso
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

These guys do great work.from the time I contacted them to the door being installed was only 2 days.
Gideon Bratcher
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Mark was wonderful. Showed me how to do everything. A very pleasant experience.
Kathleen Grentzinger
Service Provided:
Broken Garage Door Spring Repair
Review:

Well done, professional and easy to work with.
Joseph Debell
Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

Great repair and nice serviceman
Bob Maynard
Service Provided:
Garage Door Repair
Review:

Precision was able to get my garage door fixed the same night I called. Aaron, the tech, was great. Very fast, professional, and effective. I really appreciated Precision being able to get my door fixed on the night I called. It saved me a great deal of hassle. I highly recommend Precision!
Gordon Simmons
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Drew did a great job of adjusting the garage door opener and of installing new nylon rollers on the door. He was on time and completed the work in a professional manner.
Customer in Avon
Service Provided:
Garage Door Opener Repair
Product:
Rollers
Review:

I called them and they came right out to my home. I live in Nunda, NY... I think they gave me a great deal and was very honest. They are coming back Saturday to do the work that needs to be done. Was very willing to work on a day that fits my schedule...... I would tell everyone if you need someone to work on your garage door call these guys!!!!!
Clayton Taft
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Review:

Mark Sherman arrived as scheduled. He explained the problem in detail and replaced the cables on the garage door in record time. I give your company and Mark 5 stars. I chose Precision online due to the raving reviews previously written.
Josie Strauss
Service Provided:
Garage Door Repair
Review:

I have used Precision garage door for repair service three times now and highly recommend them for their service. They come when they say and even on a Sunday.
Donald Coleman
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

WAS HAPPY WITH THE SERVICE ,TECH WAS GREAT. WAS NOT HAPPY ABOUT NOT GETTING THE DISCOUNT BECAUSE IT WAS AFTER 5, GIRL ON THE PHONE NEVER SAID ANYTHING ABOUT THAT.
Pat Combo
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Door spring broke on a Saturday with our vehicle in the garage. Precision experience was professional from the initial phone call right through the service call. Would definitely recommend them!!!!!!
Nancy
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

They were quick to my house, efficient, polite and reasonable! All was terrific!
Kim Agar
Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

5 Star Service! Thanks So Much Ron!
Ron Sawtelle
Service Provided:
Garage Door Opener Repair
Review:

He did work well knew his job would do business again. Like the fast service. Thank you.
Harry Zintel
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Mark was very knowledgeable and took the time to review the issues with the existing door. Not only was the problem resolved quickly but he explained how to prevent future breakdowns. Would use this company when I replace the existing door. Very satisfied. Great customer service.
Cheryl Erdle
Service Provided:
Garage Door Opener Repair
Review:

I called at noon on a Sunday, they came to Geneseo and repaired the door and were gone by two pm. I was very pleased with the quality of their work and the time frame it was done.
John Love
A Response from: Ron

Thank you very much for your detailed review! Great job by Dave!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

5 Stars. Install Crew showed up on time, Worked steadily and carefully. Door looks great and works well. Quietest door and opener that I have ever had. When searching for a door, I called three different companies. Precision called me back promptly, came to the site and provided estimate promptly (turned out to be best price, too), and completed installation on time and on schedule.
Curtis Levermore
A Response from: Mary

Thank you for choosing our service, and sending us your review! We're really glad you love using your new door & opener.

Service Provided:
Install Garage Doors
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